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Rampart Supply
1801 N Union Blvd, Colorado Springs, CO 80909, United States
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Rampart Supply
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Te
Review №1

Wow - they are so helpful here! Need oddball parts? Large plumbing fixtures? They have it all in this huge store. Steve was super helpful finding a piece I needed, after they had closed for the day. I was in a few minutes before they closed, but they stayed to help us and they offered us sodas as well! Im shopping them first for any plumbing need I have.

wa
Review №2

Great company that treats their employees wonderfully. To bad they are getting bought by another company. Odds are the new company wont care as much about the employees. Time will tell but their medical benefits were amazing. Sad day for the workers I feel.

Le
Review №3

We were advised to go to Rampart Supply for some bathtub/shower fixtures that we needed for our bathroom rebuild. When we got there we talked to the receptionist about what we needed, which were some specific internal parts along with our fixtures, and she politely directed us to the showroom. Once in the showroom we were greeted by an associate and when we asked her about the parts we needed she had no clue what we were referring to and referred us down to the parts department. Once there we waited a considerable amount of time before being assisted but once we were the associate Lawrence was very helpful. Unfortunately we had to go back down to the showroom where they should have put our order together then come back to them to check out. Back down to the showroom we were assisted by a really helpful young lady named Katie who answered all our questions and then some. We got what we needed and was very pleased with the price.

Ca
Review №4

Laurence was great help today. I made several trips to home depot today, never able to get the part I needed. I was in and out with right part and had my leak fixed in an hour! Thanks!

Sa
Review №5

Best plumbing supplier in the region. Hands Down!Great staff, selection, and prices.

Mi
Review №6

Had to purchase replacement valves for our tub and was told to go to Rampart Supply... the visit started off on the wrong foot because when I asked a technical question about the type of valve needed the sales women told us to go to the other end of the store. We were helped by Lawrence who confirmed we needed to return back to the show room and that a sales associate would be able to pair the valve we needed with the cosmetic look... we returned back to the show room and was meet by Katy Temple who not only understood the valve needs but was able to help us locate the cosmetic look my wife wanted. Katy also took the time to educate us on the various product features and showed us a few things we had not even considered... Due to Lawrence and Katys service we will return back when we replace the toilets and remodel the second and third bathrooms. I would highly recommend this location over lowes or home dept.

Ar
Review №7

The staff is always so helpful and knowledgeable! I can always find what I’m looking for which is a blessing. My last interaction was great! Tom Dillinghan did an amazing job servicing me and went above and beyond to help me find a part locally after experiencing 3 days of delayed shipping due to sever weather conditions. Thanks Rampart for helping my business save the weekend!!

bi
Review №8

As always these guys have what you need to keep doing what we do. Quality products for the professional! Lets face it as a professional you cant trust depot to get it right or have what you need when the jobs get odd.

Je
Review №9

OTR Driver here. Truck entrance here is Union Blvd to via Leleray St. to where driveway opposite of Tweed St. is, follow this drive and it takes you to the behind store truck docking area, smaller area for 53ft van/truck/w sleeper. Do not enter off of Union at the plaza front entrance as you cant make the turn to get to the truck dock. Slide tandems all the way to the front and you can avoid a blind side back at docks, its a tighter dock area due to all the plumbing stock around dock area. Friendly employees, unloading good. They also get the contractor 4 wheeler cargo vans showing up at dock area to pickup their supplies. OVNP only when their closed.

Ll
Review №10

Ive no complaints, only complements. Lots of people come to Rampart and plenty of amateurs like me. With photos and a description they guided me and I complete all my jobs.

Be
Review №11

Rampart is a professional company that offers the upmost customer service! We have used Rampart for years and they are always our go to source! Not only are they able to order and delivery parts quickly, they are able to find unique parts as well! Alisa and Jon are so accommodating and caring! We Highly Recommend this company!

An
Review №12

This place is great! I would recommend coming here if you need any plumbing supplies. Everyone Ive worked with has been very helpful.

Ch
Review №13

Pam O’Connell went above and beyond to help me fix my sink this week. She helped us when we built our home 9 years ago and all these years later she gave us top notch service. Thank you!

Da
Review №14

I have to say this was one of my most enjoyable customer experiences in a long time. Steve and Wayne (and the entire crew) completely listened, ask clarifying questions, and provided a solution. Thanks for your help, and restoring some of my faith that customer service still matters.

Br
Review №15

My experience was awesome. The sales person was very friendly and helpful

Je
Review №16

I have witnessed price-gouging before but not like these guys. They wanted $76 for a part that is $41 at Ace and other competitors...and even cheaper online. I really want to support the local companies but they really have to do their part of remaining competitive. Do your research before going here...there are better, friendlier, and cheaper options in town

Ti
Review №17

Wonderful experience. They had the parts we needed and for a good price. Donovan was very knowledgeable and helpful. We will definitely be back if we need anything else for heating and plumbing. Thanks!

A
Review №18

Very professional, well organized, variety of plumbing products, even big water heaters, good customer service, clean building offices attached to it, plenty of parking lots, handicap parking spots close to front door, I am attaching pictures to give you an idea hope it helps.

Ke
Review №19

More likely to have what you need than the big box story.

Ga
Review №20

I was in Rampart Supply today 3/5/2021 to pick up a new valve for my facet , Jimmy helped get me the right part even putting it together for me so It was ready to install at my house, Awesome, Thank You Gary

Er
Review №21

Jennifer is amazing and honest. And know every product line

Bl
Review №22

Delivered a truck load of pipe to these folks today. Awesome folks and very helpful and nice experience. Thanks guys!!

Ca
Review №23

Everything went smooth. Ordered over the phone and it was ready an hour later for pick up. Great staff too

gr
Review №24

Always have what you need and there employees are really patient and helpfully

Ke
Review №25

Excellent service and always have what I need in stock

Da
Review №26

Always have everything we need and are very professional.

Sc
Review №27

Pretty much everything that you need for mechanical and plumbing trades. They have always had what I have needed. Great place!

Je
Review №28

Awesome. Took extra time to help me figure out what I needed for an RV shower drain fix.

Ra
Review №29

Always friendly and helpful.

Ma
Review №30

Great service very professional would highly recommend them

Ri
Review №31

Wonderful knowledgeable staff , great selection and excellent pricing. The only place to go for plumbing supplies! They also are great supporters of the community!

Ca
Review №32

We had a showroom appointment. Frankly the person couldnt be bothered. She didnt introduce herself. She was largely silent and didnt even make an inquiry as to why we had the appointment in the first place. Lastly when we asked about the free standing bathtubs she gave us a brochure on one of the products stating they are the lowest priced starting points. We never mentioned pricing or budget, she made an assumption I guess. The brochure was one product. She didnt offer variety or any other options. What a waste of our time. We are doing a major bathroom remodel. I guess we need to maybe go direct to the manufacturer.

Ma
Review №33

Great place Ive worked with this company over many years. They always have what I need.

St
Review №34

Great service always the right parts.

Co
Review №35

Don’t make an appt with Kaitland

As
Review №36

Very friendly and knowledgeable staff. They work hard for their account holders! I really appreciate the 3 I have dealt with through this company! .. Steve until he left for bigger and better things! And now I work with Alyssa and Jon! Great reps!

Ro
Review №37

I love going to rampart plumbing supply their very personable and always willing to help in any way possible 9 times out of 10 they have what I need and if they dont they get ordered. Best plumbing supply in the springs

Br
Review №38

New to the area and looking for a good local shop to get supplies while retrofitting my ranch.I was all ready to come in tomorrow morning for some parts and to look at ideas in the showroom, and happenstance found COVID disclaimers clucking the standard overt paranoia.Unfortunately, because I cant come inside and speak with a pro, nor can my children accompany my into the showroom, taking my money a business to ABC or WinNelson....Sorry Rampart we both made our choice

Jo
Review №39

Rampart Supply has always had the bizarre plumbing fixtures that Ive needed. Their staff is friendly and knowledgeable.Highly recommend.

Co
Review №40

As a plumbing contractor, we have been working with, and purchasing from Rampart for almost 40 years. This is an amazing company with awesome products and outstanding employees! They will bend over backwards to insure you are a happy, satisfied customer. Rampart Supply is truly second to none as far as we are concerned. ~Springs Custom Plumbing

Ke
Review №41

As always, even during the Covid 19 crisis. Steve, Dave, & the others. Do an excellent, top notch, service. Be prepared to wait outside if they are busy. Only a small number in the store @ a time. But, doesnt stop them from getting the job done. Love this place.

a
Review №42

Awesome staff. Very knowledgable and customer focused. Smartest corona-virus social distancing strategy in town as well

Ka
Review №43

So absolutely helpful. Consulted with them about replacing a booster pump on a cabin in Park County off the beaten path.

Ja
Review №44

Everybody was polite and professional. My specific case couldnt just be a walk-in and buy, but they did a great job helping me out. Thanks Troy

Co
Review №45

I had a little 3rd of July Emergency when most places are closed and rental companies are taking the day off...I called the Emergency line and within 15 minutes Jacob was out to open up the shop for a small fee of $50. He was very patient, he was very professional and went above and beyond to ensure that by the time I left I had every tool necessary to complete my job. When I got back to the job site, I was able to plug and play and the problem was resolved in under 10 minutes, (looked good) and then I went home lol. Happy 4th my Rampart Supply Heroes!

Jo
Review №46

Had what I needed and the place is very covid-19 proactive.

Pa
Review №47

The showroom is great.CUSTOMER SERVICE STINKS! We went in knowing what we wanted for our bathroom remodel but didnt give us any information regarding the pricing or a list of things we wanted....NOTHING.The SALES GIRL was not really into her job...obviously! She stated that they would get the bid to our contractor.NOT DONE, they cant even find my information in the system and I dont have a common last name like Smith.HORRIBLE EXPERIENCE!

Ja
Review №48

Fast and friendly people

HC
Review №49

We are a local plumbing company HCD Sewer & Drain and we use Rampart Supply all the time. They are centrally located in Town. The staff is always helpful and friendly. They always have everything you need. They have their contractor appreciation on lock! Thanks Rampart!

Pa
Review №50

Matt at the non-commercial counter was very helpful and got me everything I needed to get my plumbing job completed

Ri
Review №51

Great service! Had what I needed but it was more than twice what I thought it should have been.

Br
Review №52

After reading all the great reviews about customer service decided to give them a try with a plumbing problem. I explain thed problem to the clerk he told me he couldnt help me. It seemed as though he just didnt want to be bothered. I left and went to home depot got all the help and parts I needed. Say what you will about big box stores but I have always had a great experience there. I will not be going back to rampart supply ever.

Ch
Review №53

A bit of a pain to get in and out of for the first time but the employees are cool as hell. Id deliver there again.

wa
Review №54

Drove all the way down from cripple creek had cash in hand to buy a tub, and to support someone else besides lowes... but nope show room closed, appointment only.... 😂 guess thats the reason lowes is always packed because other businesses dont want to do buisness on the weekends!

Al
Review №55

Probably the nicest and well knowledged staff in the springs.. Also great pricing. I will never go to Lowes or home Depot again for any plumbing needs again.They helped me figure out how to fix my sprinkler system without costing an arm and a leg. People at Lowes had no clue.Thank you

Ro
Review №56

Very helpful nice people

Ri
Review №57

I visited the store looking for an item that I could not find at a big box store, the staff was totally awesome. Without a doubt, the absolute best customer service I have ever received. While the store did not have the abnormal part that I needed, they pointed me in the right direction to find the part. OUTSTANDING SERVICE!

Br
Review №58

Very helpful, anything plumbing related that you need they have.

Sc
Review №59

Local plumbing supply thats been in this town for years. The people are knowledgeable and very helpful. Their inventory is good and if they dont have it, they will order it. A little pricier than big box.

Sh
Review №60

Super Helpful!!! We had just finished a major renovation project and needed one piece to finish up our bathroom. The contractor threw the old piece away so all I had was a picture of the old set up and Caleb was able to quickly identify the brand and model of exactly what I needed to get. I had purchased 6 different kits on amazon, trying to narrow it down. In less than 5 minutes, I was back out the door with the information I needed. Thank you again Rampart Plumbing Supply!!!

Ro
Review №61

Helped me with an air compressor of all things!Fantastic experience. Thanks so much guys!

Ph
Review №62

What a great and helpful group of guys and gals working here! I had to repair some pvc piping in my gold fish pond/water feature and the particular part was a specialty item that I couldnt find anywhere. Dave put together a custom piece that worked perfectly just for my repair situation. I will be coming back - BRAVO!

Hi
Review №63

They have all kinds of plumbing supplies

Wa
Review №64

All your plumbing needs

Da
Review №65

Best in every way. You can discribe a part or tool and they know it. Theyre very friendly and helpful. I work for a local plumber as a helper and I have never left Rampart Plumbing confused. They make my job much easier. Thank you

Th
Review №66

What to say about Rampart Supplies, there’s only one this to say and that is, they are the best. Many locations to choose from. Colorado Springs, Pueblo, Denver Colorado. If Rampart isn’t in the city your doing work in they will deliver. The counter guys in the spring are great. Some of these guys I’ve seen for a decade. Couldn’t do what I have to do without the internal guys as well. Thanks Rampart! Thomas Rodriguez

ju
Review №67

Great love they help

Fl
Review №68

I came in just before closing, hoping I could get the last few parts I needed to wrap up my project, and Josh jumped at the chance to help. I showed him the parts I wanted to replace, and he knew immediately what I needed. Very friendly, and courteous to this non-licensed customer. Ill definitely be back if I get any more bright ideas!

Ja
Review №69

Great place. Has a lot of important parts

Sc
Review №70

Every interaction that Ive had with Rampart Plumbing Supply has been excellent. I would highly recommend them.Everyone is very friendly and professional; from the people that answer the phones to the warehouse support personnel. Special shout out to James Perry at Rampart as well. One heck of a nice guy and represents the company well!!!

Ji
Review №71

Helpful and friendly staff

Mi
Review №72

Caleb was very good. Needed a water pressure regulator. Caleb knew who the manufacturer was immediately and that this part was unavailable. He found the correct replacement the first time. Pleasure to work with. Staff always professional and competent.

Je
Review №73

Are you a novice plumber with zero years experience... or a home owner ready to put your house at risk of flood damage by your own hands... this is the place for you. Ask for Caleb... hes been there 20 years and is ready to help with all your questions.

Ja
Review №74

Great info help.. Got what we needed.

Wi
Review №75

Great Place.. Bring your bucks!☻

Da
Review №76

Good customer service experience

ri
Review №77

I shopped at Rampart home owner counter Monday afternoon. I was very appreciative of the timeThe counter man spent locating small items for me. Great service. Many thanks. I will be back,I regret not getting the name of the counter man. He is a credit to Rampart!

Da
Review №78

Not doing the repair myself, I was looking for a piece that needed to be replaced on the faucet. Lowes, Home Depot, Ace, and ABC Plumbing had me doing the buy and return thing ...I went to Rampart...the staff was so friendly and efficient, and the other customers were very happy with the service and prices...they found exactly what I needed. So glad I found them!!!

C
Review №79

Great selection of bathroom designs in the showroom, but prices definitely are high. Really appreciated their customer service, though, when we received an incorrect item for our order--although the item matched the final, approved order paperwork, somewhere an error had occurred in that this was not the original item I had selected. However, Pam and Becky worked very hard to resolve the issue and make sure I received the correct item, even though we had inadvertently approved the incorrect item on the order. While the problem affected our project timeline significantly, I really appreciate the actions they took to make things right. Exemplary customer service--thanks very much!

Mi
Review №80

Very good under the circumstances

Ma
Review №81

Ive gone to Rampart a couple of times to get parts for small household plumbing jobs and both times it was a great experience. The staff is so friendly and helpful that it makes you wish every business was run as well. They dont try to upsell me, they try to find the cheapest solution to my problem.I will always go to Rampart for my plumbing needs. They almost make it fun to have to buy plumbing parts. Almost.

Da
Review №82

The best place in town for plumbing supplies! I had an obscure plumbing fitting from my RV that could be found nowhere. The people at Rampart immediately identified the part and told me how I could fix the problem. And they also had the parts to fix it! Way to go and thanks.

Ja
Review №83

Awesome company. Great design staff and showroom and the folks in the back are great as well.

Je
Review №84

This place has all your plumbing and heating needs. This is a great company one of the best in all colorado. Good people here.

Ne
Review №85

They have a dedicated service staff. They always do their best to find you what you need.

ji
Review №86

This is the largest plumbing supplier in the springs, super good to get those hard to find parts. Very knowledgeable staff.

Ro
Review №87

Excellent knowledge and direction are always available. Do much better than the big box stores!

St
Review №88

Rampart always have what I need and if they dont they will guide me in the right direction to get what I need. Rampart also help come up with solutions to a problem I have all the time. Very friendly and kind

Ja
Review №89

I had a very odd 50 year old valve to replace. They said they didnt have that exact model but after looking for 30 mins they found an old demo version of something that looked like it. I asked how much and they gave me the valve for free because they werent sure if it would work. It worked like a charm and they gained a customer for as long as I live here.

Jo
Review №90

Super knowledgeable staff!

Je
Review №91

Very knowledgeable about helping me fix my toilet problem, and understand what I need to do.

Ke
Review №92

Excellent and knowledgeable service!!

Sa
Review №93

Very nice people working the counters, but they sold me a $78 part that I found on amazon for $24 and home depot for $38. I understand running a business but that mark-up is unreasonable. I called and talked to them, to ask for a partial refund, and was told I could return the part; which would require me to wait for the part to be delivered, regain access to the clients home, de-install the existing part, and drive it back to the store where i purchased it for a refund. I feel it would have been better to just refund me some of the money, but instead they decided to make things difficult. I will be taking my business elswhere and suggest that all people with a respect for hard earned money do the same.

jo
Review №94

It was great they were helpful

Ja
Review №95

I shop at Rampart quite a bit for parts and I have always had a great time. All of the guys and ladies that work there are extremely helpful and have great customer service skills.

Ji
Review №96

Fantastic experts. Got what I needed along with some helpful tips.

Sa
Review №97

Staff was knowledgeable and helpful, finding the parts I needed, and reusing ones that were in good shape to help keep my costs down.

Ke
Review №98

Really great service employees are very knowledgeable thank you for getting me in and out. Theres definitely a reason why theyve been in business 50 years

Il
Review №99

Wonderfully place. Very polite stuff. Respectfull of Military. Very good prices. Especially Matt who helped me to find a part for pressure reducing valve that every store in Colorado Springs did not carry. This store did but was hard to find however Matt did search for it and found it. I was very happy with whole experice starting from polite front desk to everyone in the store. Also Matt was very diligent and made sure new part fit my pressure regulator. Was able to replace presure regulator that same day. All works well and no leaks. Highly recommend this place.

Ba
Review №100

The people working in the showroom as well as in the parts & tools store are very knowledgeable and quite helpful! Sometimes they are sooo busy and the line is long enough I sometimes think about going back later, but I never do cause the line goes down so quickly theres no need to leave & go back a different time.

Information
42 Photos
100 Comments
4.4 Rating
  • Address:1801 N Union Blvd, Colorado Springs, CO 80909, United States
  • Site:http://www.rampartsupply.com/
  • Phone:+1 719-471-7200
Categories
  • Hardware store
  • Boiler supplier
  • Plumbing supply store
  • Heating equipment supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7:30AM–12PM
  • Saturday:Closed
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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