I have always dreaded purchasing a car UNTIL NOW. Bryn Reynolds at Bob Penkhus in Motor City was AMAZING! He was so fair & HONEST. I bought the car I wanted w/in 24 hours of test driving it. I got a great price for my trade-in & the car. After I signed the paperwork & the car was going to be detailed. Bryn wasnt happy with something the car was doing & had a replacement part ordered & the work done w/no charge to me - which is usually unheard of since the car was Used & As Is. Bryn kept me in the loop over the few days it took to get the part & work done & he has now earned a HAPPY customer for life. I will only buy from him now that I have found a friendly & trustworthy rep. I STRONGLY recommend contacting him if you are looking for a new or used car!!

This is an absolutely WONDERFUL dealership!! Benjamin, the gentleman who helped me find my new vehicle, was an absolute delight! He was extremely knowledgeable and answered every single one of my questions along with assisting me in finding the perfect vehicle...they worked with my income and helped me get in the payment range that I could afford, and everything about my lease and warranties/coverage was explained to me in detail so that I could choose the best options for my personal driving experiences. It was a quick and painless car buying experience and I could not be more grateful. Next time I need a vehicle, I will be returning to Bob Penkhus.

Just ask for Bryn Reynolds and your already at a better start then most dealerships. Hes pretty honest for a car salesman. All around a solid team.

This is my first Tiguan and Volkswagen product and I am so happy with my purchase. I test drove the Atlas and Tiguan and I am happy with it so far. My sales guy Mike answered all my questions and put me at ease, not pushy. Overall Mike and Jordan made my car buying experience great. I will be back. Thank you. Dee

Mitsubishi, located on 1115 Motor City Drive, Colorado Springs, CO 80905, is the BEST place we have ever had the experience of working with when shopping for a vehicle! Mr. Jacob is excellent, along with the rest of the staff. The finance department is always on top of everything and so organized. The environment at Mitsubishi is so positive and uplifting- we truly loved our experience there and appreciated everyone there. If you are looking at purchasing a vehicle, give them a visit; you won`t regret it!

Chris, the General Sales Manager, and Erik, the auto sales professional, were among the best dealership employees to work with - honest, smart, direct, respectful, knowledgeable, efficient, hard working, patient, straight forward, easy to trust and, friendly. The experience at this particular dealership was so good, I waived an opportunity to receive a $35 gift card for a test drive. That I waived the $35 gift, speaks volumes about my overall experience. I highly recommend working with Chris and Erik.

This was my first time buying a new car, and Matt made the process so easy!! I felt comfortable with the whole staff, who went above and beyond to find me a car I really wanted. I came in looking for a Mazda, but ended up liking a VW Taos much better!! Thanks Matt & staff!!

Bryn was great to work with! I had a very specific VW atlas in mind and we were ableto secure through a dealer trade.

Jalyn was amazing!!He helped me from start to finish! I fell in love with a 2021 Mazda and he was able to work the price to fit my budget and needs! I would recommend him to anyone in need of a car and amazing dealer!Thank you again Jalyn! You definitely gave me a 5 star experience!

The vehicle pick up feature during service is a game changer. They came to pick up my car at work and brought it back at the end of the day. They even offered a loaner in case they wouldnt be able to finish servicing my car by the end of the day. Tashyla was my service adviser and she was awesome.I suggest the following for better customer experience:1) Send the customer a payment portal instead of letting him/her read out the credit card info by phone when its time to pay.2) Remove the slots where pick ups arent available. Ive scheduled pickups only to be contacted by my service advisor to let me know they dont do those times.3) Add a feature in the scheduling app where customers can see the time that the valet departs and his estimated time of arrival. Think of Uber. This way, the customer wont be on his toes waiting for the car/valet to arrive. Id talk to your app developers to add this feature or find a company that can do it.4) Add a feature in the app that alerts the customer of the services recommended by the mechanic. This includes the cost as well. The customer will either reject or allow recommendations. This eliminates the need for the service advisor to call the customer of the recommended services. The customer also wont have to grab a pen, paper, and a calculator, to remember the services and cost needed.

Making our appointment went very well (we had to coordinate with two other appointments we had that day in Colorado Springs--we reside 170 miles from co springs). we were done with our first appointment early, so we arrived at Penkhus 45 minutes early. they checked us in anyway and started work on our car immediately. Penkhus provided an uber ride for my wife to and from her doctors appointment. They had completed the scheduled work on our car before she returned from her doctor. The service they provide is professional, prompt and polite. The facility is almost sanitary -- sparkling clean especially compared with any other automotive repair shop Ive been to. The customers waiting lounge is clean, comfortable (complimentary coffee, tea, snacks) and separate from the area where the cars are serviced. Very nice and clean restrooms also. As far as Im concerned, all in all definitely 5 star rating. My compliments and thanks to Penkhus Volvo.

Victor made my car buying experience so easy! I definitely recommend asking for him for all your car buying needs! He was funny, knowledgeable and personable! 10/10 for Victor

Great service! Very thorough

Amazing service! After traveling around to several different dealers over the years, Bob Penkhus is the best one we’ve used. JR was great. We’d recommend every time!

After months of researching cars I came in and met Ben Galletine who showed me a Mazda CX-9. Mazda had never been on my radar. I was SO impressed I bought one the next week. What was more impressive was Bens excellent service, his product knowledge was unparalleled and his superb ability to listen to my needs first and foremost was superb. I couldnt be any more pleased with the whole transaction at Bob Penkhus. Rod R.

Fabian and the Penkhus Team are as awesome as they come !!!!! I’m traveling after hurricane Ida destroyed my city, we had service scheduled at our local Dealer when the storm hit, we had to travel anyway. Not only did they honor the Volvo name by doing my scheduled maintenance, they took care of recalls that were out, and hand washed my car because I had a hitch rack on it that would damage their machine !!!!!!! None of this would have been done at the local dealer, it would have been the service only, unless I wanted to pay for it.

Great experience. Bryn went above and beyond to ensure my needs were met while keeping within my price range. He was very patient and attentive.

Pleasant experience and great sales personnel. Service section helped me out, as well. 4/5 stars because the vehicle I purchased had an airbag light on and it would have been overlooked had I not brought it up. The team rectified the issue, but not sure why a large safety issue went unnoticed on a vehicle ready to be sold.

Very pleased with my Penkhus experience especially due to sales associate Bryn. He was very professionaI and friendly. I already knew Mazda makes great cars, but Bryn had expert knowledge of details I didn’t know. More important, he was patient and helpful in getting me a great deal on a car that is more than I imagined.

They spent money on advertising, sending me we miss you coupons to get me to do service with them. I would have done more service but the lack of experience or willingness to take care of the customer by their representative lost this customer permanently. They wouldnt budge on doing something for less than $160 that Autozone does for free. I know getting any employee is tough these days, a good employee is a challenge but if Penkus wants service training, call me. Not to mention, it took 10 hours to do basic service. Im sure my next Mazda purchase will be made elsewhere.

People were all friendly and open. Made the experience very easy versus stressful. JR was fantastic to work with; very knowledgeable and very trustworthy. We feel like we made the right decision!

Polite staff. Work completed within a reasonable time frame given they had to order parts.

Robert Gentry was very professional and a joy to work with. I would highly recommend him to friends and family. Overall, we are very happy with our purchase and experience at Bob Penkhus. However the Finance section of our purchase felt pretty rushed.

First purchase from Penkhus in Motor City. I was happy to deal with Ben and to cut straight to the chase. He was very professional and didnt jerk me around. He is straight forward and listened to what I wanted and didnt want. Went very smooth. BTW, Ben is one tall dude; you cant miss him.

Rob Gentry was exceptional! I highly highly recommend seeing him if you are in the market for a new car. Very professional.

I was recently in search of a new car and I happened to drop by the Bob Penkhus Mazda dealership. The sales consultant assigned to me was Dustin Saeger and he was absolutely fantastic! His ability to listen and help me find what I was looking for is truly a gift. He made the ‘new car leasing’ process so simple and quick, as did the rest of the Bob Penkhus staff I encountered throughout my experience. I will definitely lease/buy another car from Bob Penkhus in the future!

Had a diagnostic done last week, brought it in with the complaint that the car is misfiring and mis shifting, all over just driving abnormally (since I’m not a mechanic I don’t know proper terminology) and they tell me nothing is wrong with the car in relation to why I brought it in. They suggest I do an engine coolant flush and replace my cv axels but that is unlikely to fix my issue so obviously not covered under warranty and would be $2,400. Now I’m having to drive 30 minutes out of my way to have another diagnostic done by another Mazda mechanic because this place probably spent 30 seconds driving my car while they had it otherwise they would have noticed what I was talking about. This shop is very disorganized and no one communicates with the customer until you have called and called them, even then you’re put on hold several times and they forget what you called for or who to transfer you to. We even tried calling to speak to supervisor about this and was put on hold and never answered.

Great dealership! Maria, my salesperson, was wonderful to work with. I would highly recommend anyone to check them out!

My fiancé and I drove from Wyoming to come purchase a Jeep. We were immediately greeted by Bryn Reynolds who gave us some waters and had the vehicle detailed and ready to go for our test drive. While I was filling out the paperwork for my purchase my fiancé saw a car he was interested in. Bryn immediately got the keys and sent him on his way for a test drive. The very next day my fiancé drove 3 hours back down to purchase that car from Bryn, who came in on his day off might I mention. Their customer service is above and beyond and I have never had a more perfect car buying experience. Bryn is an incredible salesman who seems to genuinely care about your needs and wants. We will most definitely be working with them in the future!

Their online sales team cant be bothered to take even one photo of a vehicle that I was inquiring about. I received an email from Sevan Styker (General Manager/COO) inquiring about the service I have been receiving from Julio Salazar-Delgado, still have not received service from either one. I will be buying the SUV, just not from Bob Penkhus Mitsubishi.

We’re very thankful for the good people at Bob Penkhus VW. We were in need of coolant in our Atlas on our way back to Kansas City. They not only filled it at no charge but also gave us a car wash. Dan Prange was very kind to us and our children. We highly recommend them.

Ben and William went above and beyond to make this experience an exceptional one!I highly recommend asking for them!!! AND…am LOVING my new Mazda!!!

They are great they have purchased vehicle from me without me buying from them and gave me above market price

If youre looking for the type of used car dealership where the conversation goes something like this, its your place:Buyer: The spare tire is missing.Salesperson: Really? Ok, we will put one in for you.Buyer: Were heading to Discount Tire to buy snow tires due to where we live.Salesperson: Why, these tires are fine?Buyer: shrugs, he does not realize we live above 9000 feet in the mountains.Buyer(a few months later): Stuck on the side of Highway 50 in the middle of Utah, after one of the front tires separated from the rim, with a spare that does not fit that car, during a pandemic...um...really?!Yeah, this actually happened. To throw any old spare into that car, even with a 5 bolt pattern is shady and due to the experience above means we would never, ever go back to this dealership. Purchased a new tire, replaced both CV joints and (knocking wood) the car is running well.Update: August 2020 The manager at the dealership reached out to me and stated he wanted to make things right. After a few phone calls back and forth, we received a check for $500 to cover a new spare, the tow, and a fraction of the suffering.

From walking in the door three years ago and to leasing our vehicle it has been nothing but a stellar experience. Ben was amazing with helping us lease the Volkswagen and making sure it had all the extra bells and whistles that we wanted. Now we are ready to buy out our lease. Bryn has walked us step by step through this process and hes displayed the patience of a saint. I have dealt with many other dealerships but never experienced the level of customer service that Bob Penkhus provides. I highly recommend this dealership on their level of customer service and attention to detail.

Mr. Stryker not only helped me get the best deal possible on my vehicle, but had vehicles set aside after hearing the features in the car I was looking for. I ended up going home with one of his recommendations! Mr. Taryn White (I apologize if I’m not spelling your name right, or if I’m off entirely) is a highly motivated, passionate, and driven salesman at Bob Penkhus. Even when the transaction went PAST CLOSING, he maintained a fantastically warm, knowledgeable and friendly demeanor. Answering any and all questions I had. If you get the opportunity, I would strongly advice asking for him by name. You will NOT, be disappointed. When browsing at other dealerships, I always got a slimy, reach into your pockets and take as much as they could stick on the bill from you vibe. The exact opposite is true with Bob Penkhus, you are constantly made to feel welcome. They listen to you, and ensure you leave with the best deal, and vehicle for yourself, and your wallet. Thank you so much for an outstanding customer service experience!

Customers get an outstanding experience every time they stop in! The dedicated staff ensures comfort in the large waiting room equipped with an array of snacks, television, magazines, and a courtesy shuttle all available free of charge! The highly trained mechanics treat cars with excellent care and even do a free multi-point inspection every time! If there are any issues or concerns that your assigned advisor cant fix, the service manager will take care of it himself. The sales department were equally outstanding! I felt like they listened to my needs and wants, and were honest and extremely helpful!

Paisley was AMAZING to work with!!! Loved our experience with Bob Penkus and with Paisely!

Mike and the crew at BP Motors did an amazing job streamlining the process of getting my Mazda CX-5!

Adam Torres was our sales consultant while purchasing our new 2020 Mitsubishi Mirage G4. From the very moment that we began to shop at Bob Penkhus Mitsubishi, he was honest, professional, genuine and thorough while explaining all about the sales and our purchase of our new car. He introduced us to the entire inventory of 2020 Mirage cars and when we saw the style of vehicle that we liked best, he quickly brought the keys for us to drive our new car. He suggested that we take as much time as we needed to drive and decide about the purchase. Once we drove back to the dealership we told Adam that was the car we wanted to buy. He found a way to save thousands of dollars through dealer incentives and military rebates. The financial paperwork was completed efficiently and our new car buying experience was excellent.

I am giving them a 1 star just because the sales part department doesnt answer or responds to voicemails! I am trying to get pricing for a windshield and I cant even get an answer!

Purchased a vehicle from Bob Penkhus Volvo, and it was a great experience! Bryn Reynolds was awesome and attentive the whole time! Made the experience great! I would recommend this dealership!

Ben was one of the easiest car salesmen that I have ever dealt with. William worked very hard at giving me a competitive price for my desired vehicle. I highly recommend Bob Penkus.

Maria was awesome!! She worked with us for a week to get the right vehicles to meet our situation. She kept our 3 year old busy so we could look at vehicles. I recommend this dealership and Maria to anyone! Finance manager Adam was also a great help to give us options. Overall a great experience! Thank you Bob Penkhus for great employees that care.

Alright, this was one of the coolest/easiest/most convenient car buying experiences Ive ever had. First, I opted for the Volvo Care Subscription. That paired me with Bob Penkhus Motor Company. I filled out the form on Monday morning - their team called me, we confirmed the car I wanted and then that same Friday they drive the car 5 hours west of Colorado Springs to where I live and dropped it off. I signed maybe 5 pieces of paper and then was DONE. I mean, the delivery alone would earn them 5 stars, but the entire experience has been superb, plus Im loving the CX40!

Best experience buying a car I have ever had. My sales rep was Ben. Ben couldnt have been more helpful and flexible to help get me into the car that I wanted.

Every staff member I encountered was helpful and made sure I felt welcomed in the dealership with NO pressure. Ryan and Jordan were very knowledgeable and patient making the day smooth and painless. The restrooms and waiting area were clean, comfortable, and easily accessible. This is the first VW Ive purchased with Bob Penkhus, but Ive had service performed on another VW; Ive not been disappointed and will most definitely be a loyal customer moving forward.

The salesperson(Maria) was great. However the finance department did not deduct the $1000 I had already paid. They were supposed to send a check for that and $200 for the damage to the wheels that was not disclosed. Additionally I requested a refund of the Theft Guard ($400) that they install on every car even if you do not want it...many broken promisies to send the code to activate. Only after I asked for a refund did they send the code. Still waiting on a $1600 check and the paperwork to register in Texas. They have not contacted me despite repeated emails

Maria and Adam were both outstanding and went above and beyond when I came in to purchase my vehicle. Highly recommend this dealership if you are looking for a Mitsubishi. I’ve never owned one before but it has been a great purchase so far.

Excellent service. This was my second purchase and each time was above and beyond. Thank you so much.

Great sales reps and a Excellent service department that catered to all my needs. I would highly recommend this dealership.

Buyer beware of “coupons” that help you get a “better interest rate”. I was told I had qualified for a 9% interest rate and could get a 5% if I purchased the warranty through the dealership. Finance guy told me about these coupons he gets and uses they for people that don’t have the credit to get good interest rates. Well my credit was really a 680 (not the best but the not the worst I know) and qualified for 5% without his “coupon”. Really offended me that they tried to just get me to buy warranty and flat out lied. Really wanted a Atlas it’s the only reason I didnt walkout!!

I wish I can give them ZERO stars . Absolutely the worst dealership I’ve ever had to deal with. They messed up not one but THREE loans. Lied over and over about the quality of the cars they were selling. Lied about the loan terms and interest rates. They have already been investigated by the Auto Industry and Legal Action against this dealership is pending. I would NEVER recommend them to anyone. Extremely unprofessional (drinking on the job). They sell overpriced junks that they buy at auctions. If you value your credit score go anywhere else but here.

Very nice and kind staff. They were willing to explain things to us

Bought a brand new car 2 years ago, love the car, but hadn’t used one of the keys in awhile and went to use it and it didn’t work. Went to this dealership to get it checked. They told me they would charge me $160 to reprogram my brand new key. WHAT I SCAM! Buy a car here and this is the service you get, your new keys won’t work and they’ll charge you $160 to program them.

Nobody buys just one is a true statement at Bob Penkhus Motor Company! We have purchased several Volvo cars from Penkhus and have never been disappointed. From service techs to salesmen, everyone has been above-board and professional. Thanks to the Penkhus team, we will be customers for years to come!

The experience was very pleasant at every level. Lamar helped me look around the very first day. Bryn made the deal as swift as possible. He knew that I needed to take a friend to radiation treatment and expidited the sale. I even saw him running anytime he left me or came back. Imprssed and grateful for sure. Then Hugh was very pleasant and thourough with the paperwork side of things. My experience couldnt have gone any smoother.Thanks guys!

Great experience they did everything to get me in a vehicle today big thank you to Bryn

Had a wonderful experience here!! We were in an accident and our car was totalled. We had one day we were able to get off work so we could drive 2.5 hours to Springs to hopefully purchase a car. We really wanted a new Rav4.  We went to the Mazda/VW dealership to look at the Rav4 they had. We worked with J.R. and he was awesome! We looked around the lot and test drove the Rav and a CX-5. He explained every detail and feature on each car and was so knowledgeable, didnt pressure us into anything and catered to our interests and needs in finding the right car. We told him we had to go to Toyota for an appointment for another Rav4 that was newer with an extra feature package. And he said no problem, gave us his card to reach him and we said we would be back if Toyota didnt work out. We went to Toyota and had a terrible experience. Cash in hand, we were ready to leave with that new Rav4 but the rep at Toyota was so rude from the first two seconds that we said forget it and left to go back to J.R. because his customer service and knowledge of the cars was above and beyond! He helped us every step of the way and poor guy didnt get to eat lunch lol. Every person we worked with that day was wonderful! We ended up getting the Mazda and they really cared about our experience and that we were leaving with a car and payments we were happy with. When its time for another car we will absolutely go here first!

Ryan in the service department is a life saver and he absolutely needs a raise! He has personally helped me with servicing my jeep a few times now. He always works really hard to get me a loaner car and works with my warranty company to help get my work covered.He always goes above and beyond! Every time I’m there a customer is upset about their car and taking it out on him, but he always handles it well and with a smile on his face.Ryan has been the best person I’ve worked with in all of Bob Penkhus and they’re lucky to have him!

My experience here was really great. My salesman Maria, was very helpful and walked me through the entire car buying experience, and made me feel as though she genuinely cared about me getting the very best deal possible. Highly recommend buying a car here.

My wife, daughter and I drove down from Denver to buy a car. Needless to say, we left very happy. The staff is professional, family friendly and completely transparent. We enjoyed our experience so much that we will be going back to get a car for my wife.

Great Customer Service. I Love our new Outlander Sport.

I had a great experience buying this fun little Miata. Ethan was my salesman and did a great job. The low pressure approach was perfect for me. I was intent on getting the car I wanted, when I wanted and what I wanted to pay for it. Nobody was going to tell me otherwise. The funny thing was; I didnt have to tell them that! They largely left me be as I meandered about in the showroom looking at this car off and on for 3 weeks. I was able to allocate a portion of my paycheck towards this and feel good about it! And that is important to me. Thank You!

This has been the most enjoyable car buying experience I have ever had,Thank you JR for being a part of this journey

Bought a used vehicle from this dealership in November 2020, and started having issues with it a few weeks later. Didn’t think much of it, it’s an older car. It eventually got so bad, that I took it to their service department to look at it and come to find out, the entire transmission needs to be replaced. They want to charge me almost $6K to fix it, even though I just bought it in November. Clearly they did not perform a thorough inspection before selling the vehicle, and I will never use their service again. And I recommend nobody using their service either.

I highly recommend Bob Penkhus Volvo. This is the third car I have purchased here, and my experience this time shows their integrity and the high value they place on customer care. There was a problem I discovered 5 days after I had made the purchase – and the dealer was not obligated to fix this problem, but they did. At great cost to the dealership, they bent over backwards to make this a good experience and to make sure that all was taken care of. Sevan Stryker, the COO, was incredibly helpful – a man of integrity and high character. Jordan McManus, the salesman, was helpful, professional, knowledgeable, and great to work with. This is one of those rare cases where “honest” and “Car Dealership” fit together well.

So far so good, first time using this location.

Their service is always top notch, I havent been able to go anywhere else to get my car serviced. Customer service is great.

If I could give 10 stars I would!! Just leased the new 2021 Mazda CX-30! Bryn walked me through the process, made sure everything was just right while providing the best customer service! Highly recommend! Thank you Bryn and Bob Penkhus Motors! I am one happy customer!

William, Ben, and Jordan were awesome to work with. We bought an XC60 that is out dream car, and they really worked hard to make it happen. 100% recommendation even if you have to drive a little to get it

Cathy and Ryan made this an easy and pleasant purchase. Just tell them what you want and let them do their job. They really made it that simple.

Took really good care of me... got me the deal of a lifetime with my dream car... so excited see what the future holds for me and my new car.

I took my car to get serviced here, and couldnt be happier I did so. The people in the service department were very Profesional, and they completed the service on my car in a reasonable amount of time. I will definitely be going back!

The service at Bob Penkhus Mitsubhishi is outstanding! We have bought three vehicles from this location and have never been disappointed. They are fast, efficient and have great prices. Adam Torres worked to get us every rebate possible to bring the price down on the vehicle we wanted. We cant say enough about Bob Penkhus Mitsubishi and its excellent staff!

I am very happy with my experience with Bob Penkus Mitsubishi. They treated me well and were able to give me a better deal than I expected. Services are conducted at the Bob Penkhus Mazda dealers, but you are treated the same regardless of what vehicle you have purchased. I did try to make an appointment for services online and was unable to accomplish that. However a phone call worked well and I was seen two days later for my needs. My experience there was one of the best that I have ever had when purchasing a new car.

Good service, Adam stayed later so we could come test drive a car. Ended up buying it. He answered all of our questions and was straight foward. No issues with the car and overall great experience!

**GREAT response to a previously unhappy customer **After leaving a negative review, I wanted to update my review to 5 stars, thanks to the GM Sevan Stryker.Sevan reached out to my daughter about my previous review and MADE SURE he corrected the issue and that she was satisfied. She was so happy, that she even sent a friend here to get her new car!Big thanks to Sevan and her sales person Lance : )

Im quite happy with the Bob Penkhus dealership located on Motor City Drive in COS. I would like to relay my appreciation to Bryn Reynolds for making the sale proceed smoothly and without frustration. This is the second purchase that Bryn handled for me personally. I should also mention that I referred Bob Penkhus to a freind who subsequently leased 2 VWs and 1 Mazda from Bryn as well. Finance staff in the finance center were hard at work to arrange a fantastic deal for me on a new Mazda. The gentleman who finalized the sale and associated contracts is also quite professional and amiable. This dealership and the individuals who worked my purchase have earned five stars.

Highly recommend . Everyone I spoke with was very polite and knowledgeable. Ryan B. helped me with the purchase of my 2019 Jetta which I am absolutely in love with . They answered my questions thoroughly and I am very happy. If going to purchase a vehicle I recommend asking for Ryan. :)

Very competent and professional sales hep from Ben Gallentine. I highly recommend him.

Look for Erik, hes accomodating and very helpful. He went the extra mile with his service. Got my Mitsubishi Outlander without hassle. I just hope that their after sales service is spot on. Overall, superb experience!

Parts is horrible, they never answer the phone and I called everyday for a week, half the time I show up to buy parts I wait over 30 minutes to get help when there is no one in the dealership. Trash customer service.

Jacob and Chris were great!!

A pleasure to deal with on every visit, i only wish i lived closer.

This was one of the best experiences buying a car Ive ever had. Bryn is an amazing salesmen that made the purchasing experience easy and even fun at times. We got the car we wanted at a reasonable price. I would go back again for my next car purchase.

Thank you Adam Torres for making my purchasing experience so positive. From greeting me when I walked in to the time I left, very cordial and professional personnel interacted with me. Easy process to test drive, easy loan approval, and delivery of the car I wanted.

Just bought a Mazda CX 5 in Jan and had the best car buying experience. Salesperson Marcus was relaxed and knowledgable. He made the car buying process enjoyable...as it should be. Great price too. I highly recommend Bob Penkhus.

I brought a car here a a few years ago to be fixed after a minor accident. The car was fixed perfectly, but there was a major hailstorm the same day I picked it up, and the car was outside the repair facility and suffered major damage due to the hail.The Bob Penkhus employees couldnt have cared any less that the car was re-damaged while in their possession and just said sign here to retake possession of my car. I shouldnt have signed that paperwork and I should have told them to fix it again and left.

Update. Added a star today! Savon Stryker, the GM of Penkhus Auto Group, is now handling this. NEW information came across his desk and NOW he is attempting to rewind time and reverse the whole thing.He said I NEVER have to deal with Powers location again. I will be updating this review for the Auto Group as SOON as our credit is restored. Like school, Im adding good stars as this process completes. It is IMPORTANT to judge on how the mistake is handled. We all make mistakes, but how you FIX them is key.I bought from Powers location, but ALL should be aware!NOTE: IF this is a lie, then they will SUE ME and there will be an AMAZING discovery showing this is true. They already had google remove one posting, but google reinstated. They will respond with someone is reaching out to make the illusion they are responsive. Great social media deception, Matt Canales!Matt Canales, Texan sales manager, offered to take the flood damaged car back IMMEDIATELY after the mechanic said it was flood damaged and ONLY after I remove my previous negative post (which google is getting for me as proof). We removed the post, and then he let the car sit on his lot for 90 days and it was repossessed. Ruining my wifes credit.These baffling questions still loom for Bobby (Matt refers to him as Bobby I thought it was just Bob) to answer:Why would we return a car and have it willfully repossessed the day AFTER we purchased it? Why would we leave it on YOUR LOT?Wouldnt we just drive it until it was repossessed?What will come out in discovery that will NOT be able to be covered up with a lie from Matt:Matt said in court recordings that we left the car there to be fixed so we could take it back! He said Once I drop it off to service, I dunno what happens to the car. CALL LOGS will SHOW the service department NEVER attempted to tell us the car is ready! There are NO CALLS from their service department to ANY of the 4 phones in the house saying the car is ready for pick up! We will obtain your service department call logs to prove this fact that Matt lied about in court. This is ONE way we will show Matt Canales LIED about the intentions of the gentlemens handshake to return the car.

I had a very enjoyable time buying my first new car at Bob Penkhus. Mike Hepperle was helpful, patient, and also understanding of what it is I was looking for. The whole team was friendly. I also got a wonderful deal on an amazing 2020 VW Golf. If you’re looking for a car in Co Springs, definitely stop by!

One morning I received an email from a sales consultant at Penkhaus with an offer to buy my 2018 Volvo. That had a request from a customer for a car like mine. When I looked at their new car inventory, I saw an acceptable replacement, so I replied that I would be interested. So, two days later I drove off in a similar car that was 3 model years newer. I was out $0 and my monthly payments stayed the same. I assume that this meant that my transaction produced two happy customers.

Absolutely great place to look for new car. Great deals and warranty’s that comes with them that you can’t beat anywhere else!! This was my best experience buying a new car so far! Thank you a million times to Adam for all the help and great customer service!

Lemar, Mike, and Hugh were really great to work with to purchase our new Tiguan. I wasnt exactly sure what model was going to fit our needs ahead of time when we came by the dealership on a whim and Lemar was quick to point out what could fit our very specific needs. The process for purchasing and trading in vehicles has really been streamlined through this dealership providing a pretty great experience.

My fiancé and I came to Bob Penkhus for a Mazda. Specifically we were looking at the CX5 OR CX30 fell in love with the 30 and then we talked to our salesman, Lemar Crenshaw, and asked his thoughts, if there was something better. Surprisingly he showed us a Volvo XC60. Well the rest is history he let us take it out the Volvo on an extended test drive and now we own it. Lemar is awesome, he is super friendly and doesnt claim to know everything like many salesmen do. He asks for help when needed and uses his resources as needed. If you need a buy a car look for Lemar at Bob Penkhus.

My wife and I had a wonderful experience with Adam. He was personable and helpful. He listened to all of our needs before pointing us to the right direction to get the perfect car for our family. 10/10 would recommend him to anyone.

Purchased a vehicle here two ago and found out two weeks ago I was lied to by Adam Torres. UPDATE: I wanna apologize to Adam and Bob Penkhus Mitsubishi for not calling them first before I left this bad review. After Adam saw the review he gave me a courtesy call to see what was going on so I went in and talked to him and apologized to him face to face for not calling him first. Anyways I highly recommend bob Penkhus to anyone looking for a new or used car.

Ive been a Bob Penkhus Volvo customer for over 25 years. Bought our first 850 GLC in 1994, and have purchased many, many, Volvos at this dealership. Ive always been treated with kindness and respect, while sales and service have always been professional and courteous. I would certainly recommend this dealership and in particularly, Bruce Leiva on the Volvo sales team.

Awesome experience here. Highly recommend Ben, he was amazing through the whole process.

Bryan was amazing!! He always kept me in the loop of what was going on with my car. They where also done way faster than expected. Would definitely go back