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Auto Glass Now® Colorado Springs
440 W Fillmore St, Colorado Springs, CO 80907, United States
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Auto Glass Now® Colorado Springs
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Jo
Review №1

I was very satisfied with your company. The office person and the installer were very professional, install time about an hour and fifteen minutes. I would definitely recommend Auto Glass Now. Oh yes the price is right. Keep up the good work.

Jo
Review №2

Great Value, highly recommended.Dropped the car off at 8 and it was ready at 9. Online quote tool, quick availability.Super impressed that I got this done and was back home before 10.

Sp
Review №3

Auto Glass Now is literally the worst company Ive ever been to! Rhonda has a rotten attitude and she offers nothing but bad customer service.After I waited 2 hours to put in a replacement windshield for my SUV. She said that the glass was delivered to her store broken. There was no, Im sorry or any form of apology. In addition, there was never any offer made to expedite my windshield replacement the next day. Which means I would have to wait again! There was another woman who helped me get my key back and said nothing to me. Which is kind of rude because she could have apologized too. Thats twice youve wronged me!Other comments: Why was the glass not inspected prior to this so I didnt have to waste my time? How does this company stay in business with such poor customer service?Id rather light my money on fire than get a windshield replacement from Auto Glass Now!

Gl
Review №4

Wonderful experience at Auto Glass Now!! We needed a new windshield on our Range Rover Velar and they were able to get us in the next day when the Land Rover dealer and Others couldn’t see us for 10 or more days! Quick and professional. 10/10 will be back to get a windshield on another car and this will be the only place I go!

Wi
Review №5

I wanted to say thank yall for an affordable and fast turn around. These folks here did a great job and at a reasonable price. They got my work truck in right away and back on the road the same day. Thank yall for your hard work and quality. We will definitely be back or future business and I will personally recommend yall to others. Thanks again!

Ar
Review №6

Ricky installed a windshield in my SUV in 2018. Recently I noticed the side garnish/moulding moving while I was driving. Further inspection shows that BOTH trim pieces were broken in multiple places during the windshield replacement and were reattached poorly with some sort of rubber cement.Looking at my invoice it clearly says they are not responsible for this type of damage. Okay, fine, but no one so much as mentioned this to me at the time and now Im out $200 to properly repair the mouldings which also protect the seals from weather damage and are not simply cosmetic.There are SO MANY ways this could have been handled better by this company. If this happens enough that theyve excluded it from their warranty why not just say to the customer hey, these break a lot during removal...are you okay with whatever happens or would you like to try to remove them yourself first? I know this is a volume business but maybe just slow down and be careful? I was able to remove both of the broken pieces without damaging them further but it took awhile, surely a professional could have avoided the damage in the first place. Or, at least have the courtesy to tell the owner that it happened after the fact.Anyway, this is just really REALLY lazy, sloppy work and poor customer service. Do yourself a favor and go somewhere else!!!

H
Review №7

Excellent customer service. Was informed over the phone to purchase the part needed based on our conversation. Scheduled a drop off time. Job was completed in a few hours.Price was as quoted. Window works as it should.Highly recommend

Ka
Review №8

I had waited a month to get my windshield replaced and literally every place I called had it on back order .Finally they called me saying they were able to order one last Thursday to come in Friday which I was so excited about . I came in yesterday (Monday morning ) after checking in and waiting an hour already they come out to tell me the windshield that arrived was defective . Then told me they could get another by tomorrow (Tuesday). In my mind I wondered why there wouldn’t be a windshield inspection PRIOR to the appointment instead of making me wait to find that out …I did call this morning to make sure it was in good condition prior to driving over for the installment.Time frame of it wasn’t bad since mine needed to be calibrated as well, I was happy about that .Once my car was ready I got in and noticed it was returned sloppy. Even regular car mechanics don’t return it like this … there was a chipped piece of glass on floor and dried adhesive on my seats, dash, floor and in the cracks of my center console.I’m glad I got my windshield fixed finally … but this company isn’t worth the savings to come back to again.Sloppy and careless.

De
Review №9

Very reasonable glass replacement and repair. My auto front glass was less than anywhere else in town. Get in early first come first served.

Br
Review №10

Had an unusual chip on top of my car, above the driver. They asked me to bring the vehicle in to look at it due to the unusual nature. Advised me of how theyd repair it and got to work. Took less than 6mins, super affordable, and its totally fixed!Amazing job for a walk-in! Would recommend and will be back again if my car continues to attract gravel.

Cr
Review №11

Experience was great!! They worked with my crazy busy schedule even after I had to cancel on them twice. Very professional. Was able to get two of my vehicles done in one day! Ill definitely be referring others to come here!

Ch
Review №12

Great place for glad needs. Had 2 chips fixed on 2 vehicles. Very quickly done. Office ladies are very nice.

10
Review №13

I got in early on a Monday and was out very quickly. They repaired a couple chips in the windshield and were very pleasant and professional. I will gladly return to them for any glass needs. They were literally half as expensive as any competitor.

Sl
Review №14

5 stars! Best in town. Ive been coming to Rhonda for a long time now. She sent out Brad to replace our 2013 Suburban windshield, at our house no extra charge.Only place Ive ever called. They definitely deserve the review. Very professional and Ive never had a issue in 8 years.

XO
Review №15

These guys are the best! For starters they have the best pricing for new windshields. Super easy to schedule and came right to my home for installation. Davis was quick and efficient and did an excellent job. For real, dont keep driving with your cracked up windshield. Call Auto Glass Now and see the road better!

je
Review №16

I went there and got my window shield replaced and then got a rock chip and went back, their employees were very nice and welcoming. One of the receptionists jamie was very knowledgeable and respectful. Highly recommended them. They do amazing work plus they are fast

Da
Review №17

Rhonda is a disrespectfull lady. Susan is also and Jamie is awesome ! Great future manager

Li
Review №18

Good job on my glass replacement! Service was good but credit card machine was down.

Me
Review №19

They were great! They tried to fix my window but couldnt because of an electrical issue. Awesome place! Would highly recommend!

Co
Review №20

Always super slammed bc they have such amazing rates. Not complaining, we love the good deals!

Sh
Review №21

Great service and extremely reasonable prices! Have used them for years and will use them again!

br
Review №22

Very fast and friendly. Quality work as well. Priced right and didnt have to wait days for my appointment. I would definitely use them again!

Da
Review №23

Im very disappointed they did a very poor job after I waited 4 and a half hours its not even put in right it wont leak but very bad cosmetically on my new car. Customer service was not good and he wouldnt even fix the mess up. I do not recommend them.

Je
Review №24

I had called to have a windshield reinstalled because after installation it was leaking behind the dash and leaving the floorboard soaked. They said they would not even look at it if they did not have a receipt in hand. Pretty horrible that a company will not even correct their own mistakes. I would not recommend this business to anybody.

Je
Review №25

Quick and easy service! Great price on a new windshield! The new glass seemed to be lower quality as it cracked within a month of installation!

Me
Review №26

This place is awesome! I called, got a very quick quote and scheduled time same day. They were finished from start to finish in less than an hour. Friendly staff, good work. I already recommended them to several of my friends and they also are getting window repairs here. Love this place!

Ca
Review №27

Excellent service, price and warranty.

Je
Review №28

Staff was communicative, quoted a decent price, service was very quick.

To
Review №29

Great service, great prices!

Er
Review №30

It was worth it I would go again if I have to replace any other glass on my vehicle in the future, and I got a glass cleaning product for free thanks to the lady in the front shes so nice.

le
Review №31

My window got busted out. I called yesterday and they told me I could get it in today. Only cost 200 any where else it was like almost 400. I drove from Pueblo to get it done. The only thing I would recommend is to drop it off before because they are first come first serve. Thank you guys soooo much.

Ka
Review №32

Really Friendly, quick and reliable. Very satisfied and they have the best prices 🙌 Thank you for your service.

Ch
Review №33

Install was fine but there was adhesive all over the hood and front seat. The caps for my wiper arms were missing when complete. I went back the next morning and they cleaned it up but told me there were never any wiper caps. I asked why there was no dirt or fading on the area under the caps. ( looks brand new ) the guy muttered and walked off. I was hoping they would follow up due to the situation but that did not happen so here we are.

Jo
Review №34

Do yourself a favor and get your windshield replacement done here or they come to you without an extra charge. Significantly cheaper than places like safelite with the same quality products and service. Safelite quoted me around 400 bucks for windshield on my 98 pickup. Auto glass now came to me and did it for half that price! Highly recommend!

Za
Review №35

Great service! Quick installation, and windshield looks great

Ni
Review №36

Prices are decent compared to similar companies however I ended up waiting over an hour before they started on my car even though had scheduled an appointment. The worst part unfortunately is that upon picking up my car I found my e-brake handle broken and now part of my dashboard is not seated correctly and vibrates right in the crease where the windshield meets. Really was hoping for a better experience. Would only recommend if your hard up on money and desperately need a new windshield

EA
Review №37

If youre looking to get your windshield replaced this is the best shop in town. I had a cracked windshield and they got me in and out of there pretty fast and their prices were better than anyone else in town. I was so satisfied with their services I even took my wifes car in to get her windshield replaced as well.

Jo
Review №38

Worst place ever...bought a windshield 4 months ago and it has a crack already right on the edge. A pebble will crack their windshields...better off going somewhere else!!! As I drive a tow truck I will not recommend!

Mi
Review №39

I can not recommend them ENOUGH!From the first phone call, excellent first impression. Nikki took my call. Super professional and helpful. Next day Dennis comes out. Super professional , friendly and quick. The price was LITTERALLY half of all of the competitors! I am thrilled with this service. I will recommend to all my friends.

Di
Review №40

1-star for poor (non-existent) customer service.I guess, to be fair, I never was their customer because they never got back to me.I requested a quote from Auto Glass Now on 7/29/2020.It has been over six months and I have not received a response.I just wanted to pay them to replace my windshield.So much for You should be receiving your quote shortly.Yes, I check my SPAM folder frequently.Im sure they will reach out to me now through this Google Maps review, only because I am leaving a 1-star rating.Now, I dont care anymore. Im not going to replace my windshield unless the cracks progress to the point I cannot drive my car.

Am
Review №41

I called on Monday for a quote and to make an appointment. I had wanted to have a technician come to me to do the replacement, but I was told that since I have a BMW I had to bring it in to the shop so a foreman could do the work. I was quoted $250 and told it would take about an hour. My appointment was at 8 am. My replacement wasnt done until 9:40 am with the explanation BMWs take a little longer - they knew I had a BMW when I made the appointment and told me an hour. Then, they tried to charge me $325 instead of $250 saying it was taxes. Finally, when I got home, I noticed a bunch of black rubbery gunk all over my hood (see the photos). Im guessing its extra adhesive. I just had my car washed yesterday so its definitely from their work. Overall, not a pleasant experience. I was over-promised and they under-delivered. And now I need to clean what they left behind.

gu
Review №42

Great service, pricing, overall experience. The team upfront (R, N, J, & S) from the initial/quick booking, to checking in, to wrapping it all up was just pleasant and friendly. Took care of my Jeep and me in about an hour, thank you. Will recommend to others, esp service mbrs.

He
Review №43

This place was great. They assisted in a pinch at a great price and the staff made it easy to do to business with them

Ca
Review №44

Hello my name is Carman. I referred Auto Glass Now to my daughter because I ALWAYS get good service with excellent customer service. This time the price was a little bit higher for my daughter due to the fact shes on a fixed income and she has a 1 year old to look after. But other than that..the staff was great..the job was very professional..ONCE AGAIN..We were treated to perfection considering Covid-19. We dont have any complaints. I woud definitely recommend this business to any & everyone I know who is in need of a windshield done right with a staff that treats you like family. GREAT JOB GUYS!!!!

El
Review №45

I had a good experience at Auto Glass Now. They were fast and affordable and actually cleaned the broken glass from the interior of my car. I highly recommend ..

To
Review №46

Nice people, but couldnt fix our passenger window.

Jo
Review №47

Usually go to Safelite but no longer Auto Glass Now was able to get me a OEM window same day and for a way better price than Safelite. Great service and when I got a rock chip not even 12 hrs after the replacement window they got the chip/crack filled and looking like new within 30 mins. Thank you Auto Glass Now.

Je
Review №48

Fast friendly and half the price of others...

Sh
Review №49

The staff here was amazing and the communication was outstanding. Definitely recommend to anyone.

An
Review №50

We called for a windshield we waited a week for the appointment. The installer came out and told my husband he cant install it because there is a rust spot and it is a liability and left. I called to see if I can just buy the windshield off of them and install it ourselves, and still was told it is a liability. How I dont know. If I break it its my problem. I could of went with any other company but I chose them. Now i might not get my car on the track in time.Also the installer does not wear a mask so if you dont want Covid 19 dont use them.

We
Review №51

Fast, affordable, local small biz, I highly suggest!

Sc
Review №52

They showed up on time for at home service, they were nice and professional did a great job. And the price is unbeatable

Ra
Review №53

Originally, I was very wary about using this service because of how cheap it was. But I didnt have much choice. Every other quote I had gotten was for $700+ and I just cant do that right now. So I called and thought Id be okay since they have a warranty.The installer called me in the morning to give me a rough estimate of what time hed be here, and he arrived on time within that time slot. He was super polite and honest with me about what my car did and did not need, and had the exact quote of $355 I had agreed on over the phone.He did a great job, only took about 30 minutes, and was one of the nicest car professionals Ive met.Im VERY impressed with how good my overall service and experience was, and I will always use them in the future and Im telling my family to do the same.It seemed too good to be true, but it wasnt! Had a great experience replacing the windshield on my brand new car.

Ge
Review №54

Very fast, very professional and knew what they where doing, way better than safelite glass and cheaper.

Fi
Review №55

Cant beat the price! Saved about $110 compared to other places! Friendly staff also! Time was off, would have definitely been 5 stars otherwise. Will be coming for future glass repair/ replacement for sure.

Al
Review №56

Needed a windshield replaced, and the folks at Auto Glass Now were quick, courteous, and had a better price than anywhere else I had called.

Uf
Review №57

My daughter was traveling cross country and picked up a rock on her windshield in Kansas on her way to Colorado Springs. She was on a tight schedule and called Auto Glass Now to see if they could do an emergency repair. Leanne went out of her way to make sure the correct part was there and had her scheduled immediately. They were so friendly, professional and accommodating. It was very easy to get them on the phone, they responded quickly and they got her in and out very quickly. I would highly recommend them. First Class operation. Thanks Leanne.

Br
Review №58

Windshield was ruined during a hail storm so when I called around for quote this place was the best price but also the customer service was great. I believe I spoke with Nikki over the phone and she helped get my quote and then scheduled my appointment for 2 days later. While it was there at the shop they found out I had a rain sensor which I didnt know about so they had to order a different windshield which also extended the time it was there. When I went to go pick up my car they were awesome enough to only charge me for the first windshield they quoted me for and not the second which wouldve been twice the price. Ill definitely be a return customer if I need any other glass services!

Ti
Review №59

Great prices, super quick service

Ty
Review №60

We buy all our auto glass from these guys, great prices and speedy service

Di
Review №61

I would definitely recommend this store for any auto glass needs. My vehicle was in the hands of expert technicians and their customer service is amazing. Much thanks to the team!

Da
Review №62

Great prices and fast service!

Ti
Review №63

Amazing price customer service used them twice now no complaints

Ta
Review №64

Great staff and reasonable prices! They are sometimes used by the dealerships, which charge you a markup fee. They offer a military discount also! Highly recommend!

Sh
Review №65

Always honor appointment times and they get your windshield replaced in the the time they quoted. Their waiting room is also available. Reasonable prices, theyre always cheaper than anyone else when Ive called to campare prices. Work is quality. We do all our vehicles there, 4 over the past 5 years.

Jo
Review №66

Had a vehicle break-in and came in for a window replacement. While the price was unbeatable, we did not get unbeatable service. Nobody bothered to clean up the remaining glass shards in and under the seat. Nobody bothered to remove the glass trapped inside the door. Nobody bothered to even wipe the window down after installation. They did bother to rub their dirty hands all over our clean, lightly colored interior.

Ar
Review №67

This place was very understanding I scheduled to get my rear driver side window replaced,, but they got it confused as a windshield replacement. But they were so understanding that they scheduled me up for Monday to actually get a driver side window replaced . Thank you to the hard working men who did replace my windshield with no cost and for just being very reasonable. I understand this never happens but thank you for not being mean at all . 08/28/20 afternoon shift.

Am
Review №68

Fast & friendly service and the lowest prices in town! Only took off one star because the trim pieces were a bit rough after installation.... One of the side trim pieces almost flew off while on the highway (I grabbed it before it did) and I had to readjust myself.

Tr
Review №69

Best in town and they have some really cool brick in their building. The front desk staff is amazing!

ly
Review №70

I am very impressed and completely satisfied with the quality of communication, customer service, installation and how quickly they were able to get the windshields on both my vehicles replaced. I used autoglassnow from my insurance claim app and took the vehicles in, Only regret is that I waited so long to take my vehicles in! Thanks guys, you all have our business going forward!

Yv
Review №71

Great service. Best price on windshield replacement.

Am
Review №72

Great service from the ladies in the front office. Fast and quality work from the guys in the shop. Thanks

Br
Review №73

Well for starters made an appointment a few days before the lady got phone number wrong even though I repeated it several times to her and she repeated it back correctly They still gave the wrong number to the technician so technician was calling the wrong number all morning I called to see what was going on they finally showed up I had a vehicle sitting where they can freely open all four doors tech didn’t want to service vehicle where it was at then they replace the windshield and left woke up following morning with a crack in the lower right hand corner this vehicle hasn’t even seen the road yet because it’s been sitting for a while and haven’t got A DMV appointment yet for plates save your money and use a reputable company with quality glass !!

Gi
Review №74

First and foremost, they gave me a great price quote and they stuck to it! Im very happy with the price and the job - it looks flawless! I would give a 5-star review, but they didnt clean up the shards of glass from the originally broken window. Ive read several reviews that say the same thing, so I think the company should make it a point not to leave broken glass in peoples vehicles from now on. Other than that, great service!

ro
Review №75

Fast and nice job replacing glass. Forced me to arrive two hours before closing, no matter what day i chose for an appt. I f i would be five minutes after 4 when they close at 6 I wont get the work done. Both the women I interacted with in the office were rude! Guys in the shop were professional. They wont vacuum the glass off of your drivers seat or the floor, even though they have to vaccun out the inside of the door. I paid cash and not even a Thank You. Will never return to this establishment for any reason. Cheap prices and terrible customer service.

Jo
Review №76

Ive always gone to Auto Glass Now. I drive an old AMC Eagle, and they were able to source a new windshield. Not only that, they listened to my request about the old trim and cleaned up a previously butchered glass install. I will always use them for windshield repairs and replacement.

Ge
Review №77

I have had two windows replaced here: a windshield and a drivers window. Both times the prices were great, and the work was done quickly. Easy communication and appointment set up via email, which I greatly appreciated, and they got me in at my scheduled time. I will definitely use them again. Staff is efficient and friendly. Was very happy with the work on both occasions.

Su
Review №78

The windshield repair itself was fine and completed in a timely manner. However while picking up the car the wait to collect it was longer than expected. While trying to enquire what was taking so long the lady at the checkout responded in a rude and angry manner and instead of just trying to answer my question gave me a lecture on how they had to follow Covid regulations and I should try and understand that. It’s a perfect example of ruining a service for experience which so far had gone pretty good.

Me
Review №79

Dropped my car off in the morning & picked it up in the evening with a new windshield. Great honest service.

To
Review №80

I used Auto Glass Now a few years back when my trucks windshield cracked suddenly. On the morning I called they got me in and out so quickly, AND at a great price, that when my car windshield recently developed a crack, they were the first (and only) folks I called. So now, years after my first experience, they are STILL doing a fantastic job! Same day service as well as getting us back out and on our way super fast!!!

Br
Review №81

I did alot of calling around and this place is by far the cheapest and the quickest!!! U get good quality glass for an affordable price! The staff is great and they definitely know what there doing! Definitely recommend and will be calling them Everytime I need a glass replacement!!! Thanks guys!!!

Em
Review №82

The service here is always top notch! The agent at the counter to the installers! Thank you do much auto glass staff.

De
Review №83

Decent price, installed without issues or delays. They were almost half the price of the major brand quote.

Ma
Review №84

By far the best prices out there. Ive had my windshield replaced a few times before, and Ive had to pay an arm and a leg! Auto Glass Now is great. Great service, great prices, great products. I would 100% reccomend this place.

HU
Review №85

ONCE AGAIN! In and out in 1 hour! Best price I could find. Didnt tear up my truck. What more could you ask for?

Da
Review №86

A bit of a wait since they dont schedule appointments, but the price is def right (about 1/2 the competition) and they seem to be nice folks.

El
Review №87

Great and fast service.

Br
Review №88

Had a great experience. They got me in the next day, quoted me for half of what safelite quoted me!! Only took an hour to install, everyone was great.

Da
Review №89

Very friendly and great work

NI
Review №90

Using Auto Glass Now was a great experience. They are professional and efficient. They had a brand new windshield for my vehicle installed on site at my workplace in under fifty minutes! I was very happy with how understanding they were and am very happy with my repaired vehicle.

No
Review №91

I always get my glass work done here. Best prices and fast quality service!

oo
Review №92

Awesome job!

Ma
Review №93

They did a good job at the cheapest price in the springs Im going back here with my other vehicle for sure

Le
Review №94

Always great will never take my cars anywhere else

Sh
Review №95

Very reasonable!!! Fast! Helpful!

D
Review №96

I got an appointment quickly, the prices were beyond fair. I would recommend.

Br
Review №97

Reasonable prices but poor service. I have used them several times before, and generally, the service has been good, so this was a bit disappointing. They managed not to vacuum the shards of glass and rubber molding on the dash and floors. A Lesson learned to check thoroughly before leaving. Also, my rear-view mirror screw managed to go missing and was marked on my receipt as missing? Hmm, it wasn’t missing when I brought it in. As if I drive down the road with my mirror shaking. I will give them the benefit of the doubt and chalk it up to them having an off day.

Jo
Review №98

Windshield was shattered after a heavy hailstorm. Auto Glass Now was able to get us in right away, and at a fair price. The installers even transferred over the parking sticker and oil change reminder from the old windshield. Little things matter!

Ia
Review №99

This place is amazing, I’ve waited longer for a seat at a restaurant. They had my window replaced incredibly fast and at a great price. My only complaint is that the installer didn’t hook my defroster back up.

Ju
Review №100

This is the second time I have work with Auto Glass Now in Colorado Springs. They have been great to work with both times and I highly recommend them.

Information
40 Photos
100 Comments
4.4 Rating
  • Address:440 W Fillmore St, Colorado Springs, CO 80907, United States
  • Site:https://autoglassnow.com/our-locations/colorado-springs/?utm_source=GMB&utm_medium=Organic&utm_campaign=Website
  • Phone:+1 719-442-0999
Categories
  • Auto glass shop
  • Glass repair service
Working hours
  • Monday:8AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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