Jerry and Tim are great. My daughter had an issue at previous appt and at this appointment Jerry was great at resolving the issue. We have used College Station Ford for The Works on our vehicles since 2007. Now with the Quick Lane service it is easier than going through the service department. Great Job guys and we appreciate you.

Made an appointment for the works and was out in about 45 mins. Team is friendly. Had to dock a star bc when I drove off I could hear my wheels shaking, they weren’t tightened correctly. Went back and problem was fixed in about 5 mins. Will go back again.

Quick and easy. Always friendly and efficient.

Larry and the rest of the staff go above and beyond in customer service. These guys are the best! Ive been a loyal customer for 5 years.

I went to have nitrogen put in our tires. Customer service is excellent and I didnt have to wait very long. Found out interesting facts about doing this. Now if we need nitrogen added its no cost to.

Every time I come down here Carolyn and the boys will get it done. They are quick and convenient. Always a fair price and with a smile. Definitely the best quick lane I’ve been to.

My college student was stranded with a flat tire just before headed home for the holiday weekend. Although, Quick Lane didnt have his tire in stock, Tim was so kind and professional in providing advice to make sure my student could get home safely. Thank you! You earned my business for the future.

I gave a rating but forgot to explain it... It was a company fleet car I took in for service. Every single car that came through while I was there was a Ford, but I got the feeling from Tim that no matter what you brought, hed tell you honestly if it could be worked on or not. I also overheard several apparent long-time customers come in, get treated like old friends, and helped. That says more than I can in a review.

They did a great job. Made me an appointment and had me in the next day. They were even quicker than anticipated and had me on my way in no time.

College Station Ford goes above and beyond in their Quick Lane service center. Oil change, tire rotation, inspection sticker, and many other maintenance items tended to with great service and good competitive pricing. Ask for Tim, Carolyn or Larry

Once had the people behind the counter show me a dirty rectangular white engine air filter, and said it was my engine air filter and they wanted to change it.... The air filter in my car is red, cone shaped and reusable. Also watched them sell some poor old man an engine air filter and a turbo charger air filter once... A turbo charger air filter isnt a thing. They often sell you items that you dont need or flat out dont even exist.

Tim is a great guy. exellent service.

Today is the second time I tried to have an oil change at College Station Ford Quick Lane. The first time they left oil marks on my steering wheel and shifting lever after the oil change.Today I brought in another car. This car has an oil change coverage (bought by the original owner) from MPP (a third party warranty). When I brought in the car for an oil change today, the service advisor first told me he doesn’t think the coverage is transferable from the original owner to me (which it is and I did transfer it). Then MPP policy asked Quick Lane for a quick phone call to verify the oil change. Quick Lane refused to call them and kept repeating to me that it is not their job. They refused to make a phone call not because it is a policy, but because they think it doesn’t make sense to call when they provide receipts. After I called MPP myself and had them talk to the service advisor from Quick Lane, one of them agreed to do the oil change and the other one didn’t.I understand it is more work for them to take the warranty for an oil change. They tried to tell me that the warranty was not transferable when it was. They refused to even make a simple phone call to at least figure out the situation even if it only takes 2 minute. The bad review is for the impatience and attitude from the service advisor. I’ve been to a few ford dealerships at Austin, Houston and other car service shops like jiffy lube even Walmart. College Station Ford Quick Lane is the only place I have bad experiences.

Quick lane service is one in a million I have my car serviced there all the time I dont mind the wait it gets better all the time thanks quick lane

Tim and Larry are very attentive to customers needs!

The guys and gals at Ford Quick Lane in College Station are the very best. They are friendly, professional and courteous. Tim and Carolyn are always smiling. They work hard, all while making you feel like family. For quick, dependable auto service, I highly recommend Ford Quick Lane.

Larry Y. Super nice guy, definitely recommend

I have come here a couple of times for inspection and maintenance and it is a great place. Staff is nice and they explain you everything you want to know. It is definitely not the fastest service in town but the quality of their work is great.

I have two Fords, 2013 Boss 302 and 2018 F150 FX4. My first experience was getting my oil changed on my Boss 302. It takes a special 5w50 oil 8.5 quarts. I relayed this information at the counter and it even says 5w50 on the oil cap itself. Yet they still managed to put the wrong oil in. Always read your receipts, they put 5w30 oil in and didn’t say anything until I called them out on it. Still had to pay the difference in cost after a 3 hour wait time. I purchased my 2018 F150 from College Station Ford and it came with the VIP package through quick lane and my oil changes are free. From the Ford factory the 2018 F150 FX4’s do not come with a skid plate to protect the Transmission Cooler. I installed one myself and it has always given the tech’s issues because it covers the oil drain plug. They opt to remove the skid plate in order to change the oil which is fine as long as you bolt it back up likes it’s supposed to be. Well, I was informed I’m missing 3/5 screws that secure the skid plate to the frame and that they didn’t have any screws for it. They’re the only ones taking it on and off and broke two brackets doing so. To top it off, they told me I needed a new cabin air filter after I installed one myself one month prior to going. This is my 3rd and last time bringing my vehicles here. I’d rather pay someone to do their job right than get free VIP poor service.

Awesome people work at S C FOrd. Treat you like family.

I dropped my car off at 1215 for an oil change, tire rotation and balance. Almost 6 hours later and its still not ready. The weather is the explanation obviously as they cant change the oil in the rain. (Seriously?) Ive been here several times and I wont be back.

Always receive GREAT service at this facility. Have been going here for almost 5 years.

Oil changes might be great but dont go for other services. They prioritize oil change customers (from an employee, not opinion) and changing brake pads on a good day will take longer than necessary.

Fast, courteous service

Great service. Friendly people.

Came here, had a problem with their services, and they made it right. That’s the sign of of a good business (and manager)! Everyone is really nice here, that i’ve encountered.

Quick Lane was fast, competent, friendly and accommodating.

Professional, quick, courteous, fair pricing and helpful. Wish I lived near by, I would only use this location for service. Thanks Tim Hairston and the rest of the team.

I take all my cars there great people and service

Always a 2+ hour wait and they don’t take appointments. It’s hard to pay, then have to wait, when other local place tend to be under 1 hour. Appointments would make a world of difference.

Fast and friendly

Best customer service in town

Clean and friendly service...

Good service & friendly.

Car inspection Quick but thorough

Always friendly and helpful

Good service.

They took care of my vehicle

I do not like yeve a coupon with no expiration date ford of is same money and they did not want to grab it

If you speak Spanish, ask for Mr. Mauricio, he will attend you with pleasure in Spanish.