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Brazos Valley Automotive
1702 Ponderosa Dr, College Station, TX 77845, United States
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Brazos Valley Automotive
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T
Review №1

Quick and reliable service. Ive been going here a while and have had no issues with them over charging or making up repairs. Very honest and very quick turnaround.

Pe
Review №2

Ive been going to BVA regularly for about a year now since getting into a fender bender. They do excellent work for fair prices. No-nonsense atmosphere, and always busy (a good thing). Highly recommend for local students (as I was).

Ma
Review №3

Nice guys. Have mechanics who can chase down an electrical short. They get the job done while Im at work.

Jo
Review №4

Over 14 Years using this place 👍- from broke down truck Freshman year in College, to 14+ Fleet trucks being beat up over the years later, never had to worry or question a single drop off.Top Find for people needing Auto service , never had the need to shop around/ question anything , and several times they helped with the process of recalls/warranty issue with dodge which needed to go thru local auto dealers in town.College Students needing an auto shop from out of town will feel comfortable here.

Ca
Review №5

They have reasonable prices and have always done good work in good time.

Ry
Review №6

Great team, knowledgeable and fair.

za
Review №7

If your a female take a male with you because they will try to fast talk you , take your money and they don’t even fix the issue , not trust worthy, and it’s unprofessional, take my advice DONT TAKE YOUR VEHICLE you will be disappointed sad to say !

Be
Review №8

Excellent repair place. Owners go above and beyond.

Li
Review №9

The best! Theyve kept our cars running for years. I appreciate their honesty and integrity. Highly recommend!

Ka
Review №10

Honest, personal & trustworthy. They get the job done and won’t charge you an “arm & a leg”I won’t go anywhere else. I have never been disappointed with their service or price.

Ha
Review №11

Honest, hard working, trustworthy folks.

Ji
Review №12

We have had my sons car in twice now, first time just battery replace, last week could have been a major$$$, but Bobby and his mechanics are spit on HONEST!

Th
Review №13

I moved here about 2 years ago. Twice I have taken my car here. One time the work was hundreds less than other places and the second they told me that there was no problem with my brakes. They could’ve totally replaced something that didn’t need to be replaced and charged me but they didn’t. Very honest and I won’t go anywhere else

Pa
Review №14

Great experience. Ill use them always.

Ph
Review №15

These guys have been helping me for 10 + years. Two weeks ago my radiator decided after 272,000 miles to empty itself. Had it towed late afternoon and Bobby and Gordon had it going by Noon the next day. I am hoping for at least 300K by always using Brazos Valley Automotive.

Ch
Review №16

We have brought our vehicles to Gordon and Bobby at Brazos Valley Automotive for the last 5 years and have experienced the best service and quality work for the best price! You cannot find a better place to take a car for repairs, service, and maintenance. Gordon was recommended to me by a friend who has taken their vehicles to Brazos Valley Automotive for over 30 years. They can be counted on to do the work right and they are trustworthy. You will be very thankful for their work!

Da
Review №17

Very pleased with the speedy repair of the AC system and grateful that they found and replaced the cracked alternator belt in the process. Fast and reasonably priced. Ill definitely bring my car to them for future maintenance.

Fr
Review №18

Bobby and Gordon are wonderful. The work done is top notch and I have been a customer for 12 years now! I will not let any other garage touch my cars.

Ja
Review №19

Ive been using Brazos Valley Automotive for about a year. They have always been fast, polite, & well priced. A few weeks ago I brought my car in for transmission issues. They told me it needed to be replaced. Rather than just take my money on fixing an older car with over 200,000 miles on it, Gordon recommended I put the money into a new one, which I did. Thats how you know this place is a class act. Thank you, BVA! Ill be back with my new car when I need something done.

Ro
Review №20

Took my mini van in for transmission issues. They were able to determine and repair the car within 2 days. Great service. Great prices. Would recommend them to anyone for all repair needs.

La
Review №21

Best automotive shop in BCS. Front desk very helpful, always cordial. Technicians knowledgeable and get the repairs completed in a timely manner. Kudos to BRAZOS VALLEY AUTOMOTIVE!

St
Review №22

Just wanted to say that I have found my mechanic in College Station! Brazos Valley Automotive:. Gordon-- you and your shop did a great job on my Buick. Air is cold, new radiator working, all the extras. Great service and great value!

Ch
Review №23

Brazos Valley Automotive was an excellent place to go for the quick repair I needed. They were honest about what they thought the issue with my car was. Once they discovered the problem, they called me and explained how they would fix it and included the price. It was fixed quickly and for a great price. I will be back!

Ia
Review №24

Great people. Great prices for the amount of work they did. They have been trusted throughout my family and companies ever since I could remember.

Em
Review №25

Great!

Re
Review №26

Great Shop. The only place in town that I feel comfortable to have my wife or kids just go drop off a vehicle and never question the fix!!!! Thanks Guys!!!!

Bl
Review №27

We have been using this place for 11 years they take good care of our 2004 lincoln and 2005 mercury

Ev
Review №28

I couldnt say enough positive things about these guys. Best place in town. Dont expect them to blow sunshine up your butt when you walk in. Theyre straight forward and polite. They dont try to sell you on high quality service to your face, only to overcharge you later . Multiple times theyve looked at my car, even fixed some small stuff, and just handed me my keys afterwards FREE of charge. Ive had a multitude of pleasant experiences here, and highly recommend to anyone in need of a skilled, honest mechanic.

Ku
Review №29

Fast friendly service with a smile. I absolutely love it here.

An
Review №30

There is not a choice for just plain poor, so that is why it says poor-fair. When picking up our van for a repair to the air conditioner, we lifted the hood to see the work that was done and heard an a/c line leaking. It turns out that valve caps were completely left off of the line after they charged the system with Freon, and the valve was leaking. There was also oil spread all over the front of the van under the hood. We were told that it would be another 20-30 minutes for them to work on it some more. We spoke to the man behind the counter about the possibility of compensation to the bill of $286, for the fact that the work was not completed and the extra wait that ensued. He told us there would be no compensation, because they were going to fix it. Feeling that it should have been fixed the first time and that our time was worth something, an argument took place regarding compensation. He asked, “How much are you begging for?” I replied, “How much are you willing to take off?” He said, “None.” I proceeded to say that I would be posting reviews of this incident, and he said, “I asked you how much you are begging for?” I told him, “$25.” He did give us $25 back, but as far as I am concerned it was not worth the way that he treated us and his rudeness. I told him that an offer of $10 initially would have been worth a lot more than the $25. The end result was that after a 40 minute wait, they returned the vehicle to us with a different valve leaking, that we had to repair ourselves. Needless to say, we will definitely not patronize this business again, nor would we recommend it!

Ja
Review №31

Very nice & professional, both at the same time! I hung out there for all day (my choice) I felt at home. They fixed the brakes on my Windstar for a price $400.00 cheaper than the other guy. Thanks Gordon, Ill be back - James

Hu
Review №32

These guys pretty much know me by name now as my 95 corvette has ended up there quote a bit on its journey to restoration. I work on this car quite a bit on my own, I just dont have equipment here in college station to do most of the work (Im a college student here). Most shops inflate the price of a part by 2-300%, but this hasnt been my experience here. Their quotes are regularly 30-40% lower than competitors in town.

Ka
Review №33

Was referred here by a different shop that told me they wouldnt be able to work on my car for 3 days. Brazos Valley Automotive offered service that was short, sweet, and to the point. They diagnosed and fixed my car in less than 2 hours. No gimmicks, no cons. Im always worried businesses will try to scam me into spending more money because Im young and female, but these guys were super honest and helpful. They gave me an itemized receipt and explained all the costs, which were very reasonable. I will definitely be returning any time I need engine work done.

Te
Review №34

Always friendly and professional. I have been using BV Automotive for both my vehicles since 2013. From transmission to AC. They fix things right. I can count on them.

De
Review №35

Fast, friendly, and professional. Better yet, charged me less for brakes than my usual mechanic and many others had quoted.

Ra
Review №36

I want to thank Gordon for all his professionalisim. Im in New Mexico and my wifes car had a alternator problem there in College Station very early morning, I called the shop and Gordon had a tow truck within an hour pick the car up and the crew there had my wife on her way within a couple of hours. Thank you for the great job guys👍

Ma
Review №37

Honest owners and quality work. Ive been using BVA for over a decade and they have never done a poor job or done work that wasnt absolutely necessary. I get my oil changed there too and buy all my tires there as well. Top notch mechanics!

AJ
Review №38

Once again I received EXCELLENT service!! I arrived late, convinced I would have to reschedule, but they took me right in and had me ready to leave at the promised time! Friendly. Courteous. Excellent Service. Any future troubles, I will be going to ONLY them!!

B
Review №39

These guys are awesome. Friendly honest service and fast work. I will keep using BVA for any mechanical work I need done on my vehicle.

Da
Review №40

Outstanding customer service!! Gordon Wilhelm and his crew of mechanics at Brazos Valley Automotive go above and beyond for their customers. Have had nothing but great experiences taking my families vehicles there. About 10 yrs of great service. I know there are some that might have had a small issue as I have read but all in all any job or with any company we all make mistakes from time to time but I can tell you over all the years I have been doing business there and many many friends of mine also they are very few and far between and customer service is very important to Gordon Wilhelm or any business owner. Highly recommend doing business with this company.

ja
Review №41

Fantastic service.

Ma
Review №42

I am new to the area and was referred there by a friend. I took my wifes car in there on Aug 1. They were professional and polite. Having worked in the field before I was greatful when they did not try to oversell me on repairs and the pricing was very fair. They have earned a new cutomer and my wife is happy to have her car repaired. Thank you Gordon and Everyone else there who is part of the team.

Cr
Review №43

Honest people and great service!

An
Review №44

Best service and staff ,always quick to get ur car out as fast as possible!

Ja
Review №45

Talked to Bobby about my sons carI live south of Houston so i could not be there the man kept his word took care ofMy son by just fixing what needed to be fixed 2014 Chevy Cruz front wheel bearing....I highly recommend BrazosValley Auto....Thanks for an awesome job!

Mi
Review №46

Ive done business with Gordon and Pat for years and years and years and years they have always treated me better than anybody Ive ever dealt with in the automobile services business

Sh
Review №47

Reasonably priced, efficient work. We had our vehicle back within 36 hours.

Ca
Review №48

I took my car into Brazos Valley early afternoon because my car had been making a weird noise in the back passenger-side tire area and the steering wheel began shaking when I would drive the car. At first Brazos Valley thought it was the wheel bearing but said they would call when they knew more. I get a call about 3 hours later asking if I had my tires rotated recently, which I had about 2 weeks earlier (at Midas). Brazos Valley said that Midas did not screw my lug nuts on properly and 2 of them had actually fallen completely off the car (how scary is that). The others they were able to unscrew with their hands because they were so loose. That ended up being the whole problem, and it was a cheap fix. I don’t know much about cars so he could have told me anything and I probably would have believed him, so I’m so glad that this is an honest car shop. I will definitely be back again.

Jo
Review №49

Always been good to me, honest and will even show me the parts and explain and show why there bad. I say this with the fact they declared my car DOA time b4 last

Ma
Review №50

Gordon and the boys are fantastic! Been going there since they opened. If you dont need something done, they tell you. Honest and dependable, they are the only place Ill go to and recommend.

Do
Review №51

Saved me $900 on a radiator job that b&b automotive wanted to charge $1500 for. Thanks guys

Wi
Review №52

BVA is my go-to solution. In todays world of hype and cons, many if not most businesses, use shady tactics to extract ~ the most money possible ~ for shabby and faux work. BVA in a stark contrast, are straight shooters. They have provided great work at reasonable prices. I like the ~ trust factor ~ business model, that they provide. They get the job done. Works for me.

Bi
Review №53

Gordon and his associate (Bobby, Im pretty sure) took great care of me. I needed new shocks and a window motor repair to my 12-year old truck. Their pricing was competitive and the work was completed as scheduled. I read some of the negative reviews and wonder what happened to make others experiences so off putting. The two fellows I mention above seem nothing short of professional, honest and customer service oriented. YMMV but Ill be going back to them next time I need work done. -----Bill----

Wi
Review №54

The owner was one of the most reasonable and fair mechanics I have ever delt with. I recommend them to anyone

Ja
Review №55

Im so glad there is a car mechanic shop in CS I can trust. I wouldnt go anywhere else. Fast, dependable, honest.

Er
Review №56

Gordon and the guys are fantastic! They are professional and the work they do is second to none. The prices are extreamly fair and they only do whats needed! Thank you for everything!

Ma
Review №57

Always takes care of my cars. Never had an issue. And willing to work with you on the service required.

Ne
Review №58

Absolutely wonderful! Had my truck back within 24 hours.

Al
Review №59

Fast service, kind people, great prices! 10/10 recommend

La
Review №60

I always feel confident that the service and repairs that I receive at BVA will be completed in a timely, reasonably priced, and competent manner.

Jo
Review №61

Been using BV Automotive for about 2 years now, and today they, again, made me aware of why I return. Did about 1.5 hrs of diagnostic work and gave me a recommendation that the $800 to repair the car may not be the wisest choice for the make and model. Decided to accept their recommebdation to replace the car and picked up my vehicle with no charge. See you next time Bobby & Gordon.

Di
Review №62

They have comfortable waiting room and are very nice person who would help you fixing your cars problem.

Ha
Review №63

Expensive as they use genuine parts. Low Labour cost if compared to an agency. Very reliable.

Mi
Review №64

Always quick and reasonably priced

Ma
Review №65

Always honest always do good work

He
Review №66

I had another shop tell me my oil pan gasket was leaking and it was going to be over $600 to replace it. I called around and BVA was around $400 to replace it so I brought it there. The first shops diagnosis was wrong and it was actually the oil filter adapter seal that was leaking so it was actually even cheaper to fix. BVA correctly diagnosed the problem and fixed it within a few hours and saved me a few hundred dollars.

Za
Review №67

Amazing and speedy service. I had a leak in a pipe leading from my radiator, and came in without an appointment and had my truck repaired only hours after Id dropped it by.

Jo
Review №68

Honest ppl ! We take all our trucks in our fleet there, and have no worries and they keep it Hassel free !! Been using them for many years and the only place I ve taking company trucks

Me
Review №69

I am very upset by the way i was treated today. I had my car worked on and i came back because i was still having the same problems. Almost $1,000 dollars was spent to fix my car and when i came back i was sitting in the lobby for 4 hrs. Gordon at the front desk comes back and tells me that the car disnt act up on his workers so they were basically telling me that they werent gonna fix it because they didnt see it act up. All they did was cut the engine light off which was the problem with me car. I told him that i was upset because there was a lot of money spent to fix it and i drive the car everyday and it jas the same problems. He then told me that I didnt pay for anything because i had a friend pay for it. He was trying to be smart by telling me that i didnt spend any money on my own car so i shouldnt be saying anything about how much money was spent. It shouldnt make a difference who spent the money on the car because i am the customer. My car is being brought to the shop regardless. I felt that it was very unprofessional that he had to feel the need to bring up who personally paid for my car. He told me to never come back! Believe me i wont! I didnt get what i paid for! Exscuse me...i mean what my friend paid for( thats what Gordon said). I sat there for 4 hours just to get disrespected! I wish i would have recorded it. I just couldnt believe it. I wouldnt give 1 star if i had the option

ev
Review №70

Amazing customer service no gimmicks, very satisfied with the service.

Re
Review №71

Great price, service and no gimmicks.

JE
Review №72

Quick turnaround . Honest and reliable service.

Ma
Review №73

We take all our cars to them. They never try talk me into something I dont need and always take care of the problem correctly the first time.

ro
Review №74

Do descent work but way over priced

Ja
Review №75

Con artist. NEVER BRING YOUR VEHICLE TO THIS SHOP!!!!

Ja
Review №76

Not cheap but do reliably good work. Ive used them for 7 yrs.

Pa
Review №77

Honest!

ra
Review №78

Excellent service everytime!!!!!

TX
Review №79

Ive taken our vehicles here on multiple occasions noccasions now. I have nothing but great things to say about the work they do, the time in which it takes them to do it, and the cost. I dont know that I will ever go anywhere else.

Information
5 Photos
79 Comments
4.7 Rating
  • Address:1702 Ponderosa Dr, College Station, TX 77845, United States
  • Phone:+1 979-680-1234
Categories
  • Auto repair shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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