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Bobilya Chrysler Dodge Jeep Ram
144 E Chicago Rd, Coldwater, MI 49036, United States
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Bobilya Chrysler Dodge Jeep Ram
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Tr
Review №1

Found my beautiful Jeep, I am in sales as well so I know the routine. Heath did well and was able to get answers to my questions. Now as long As I can get my extra key, and my extras I ordered. Duck on.....

Ch
Review №2

I had been driving from MS to MI for a wedding and my check engine light came on only an hour away from my destination. I limped it to this dealership as this was the closest and went to the service department. Having no idea how bad it was I asked explained my situation, but was immediately turned away, claiming they were booked beyond belief. Wouldnt even spend 15 minutes to even diagnose my jeep to see if I could safely drive to another place to hopefully get fixed. Shocked and disappointed at the lack of hospitality to even give me a chance. Only thing the service tech did was give me 2 numbers to hopefully limp to and see if they would be able to give me a free diagnosis.

FL
Review №3

Gary went above and beyond to ensure that our truck was taken care of. He was able to get it fixed much quicker than expected and provided excellent customer service. They are always willing to help and fix any problems. From service to sales they have been great to us!

Co
Review №4

Drove 1.5 hours to get there. Bought an 2016 F-150 with low miles for a good price. Received a good trade in price. Talked to sales, owner, and sales manager. They detailed the car and we finalized the sale. Took about 2 hours from my arrival to driving away. Had one issue with truck that was not identified during purchase. They provided support on the issue post sale. All in all, great experience. Would buy from there again.

Jo
Review №5

This visit was the 4th (and free oil change) with the special card that you pay for the 1st three. The coffee was good while I waited (barely 30 minutes). I also talked to Kip (Service Mgr.) about my erratic behaving Stop/Start feature. He explained all the parameters that cause it to not function. I am very pleased with the service dept.

Mi
Review №6

Very nice crew! Took time to take me back and show me the process of draining my intercooler on my hellcat! I would definitely recommend someone to stop out and see what vehicles they have or just change the oil in your car

Sh
Review №7

Wonderful experience with Bobilya! Everyone was very nice and helpful, They went above and beyond 😊. I love my Jeep Cherokee Limited.

Yv
Review №8

Gary and the team did an excellent job taking care of a long list and even did some further investigation and found a couple of things that were just starting to go wrong. Thank you Gary for helping with my new van too, you are AWESOME! GREAT DEALERSHIP FROM THE TOP DOWN!

Tr
Review №9

Been bringing vehicles here for years. They take the time to get it right and I really appreciate that.

Da
Review №10

My Dad went in today for a dead battery issue that was covered under warranty. Gary went above and beyond from a customer service standpoint. Initially, they gave my Dad an appointment almost 2 weeks out (he only has 1 vehicle). Thanks Gary for taking care of the issue and getting him a new battery this morning!! Great service!

ba
Review №11

Great customer service from the start of ordering my new car to delivery. Jeff kept me appraised every step of the way. Won’t hesitate to use them again! He even took me on a test drive to show me how the new features on my car worked-lane assist etc.

Go
Review №12

Five Stars for sure! Bobilya’s is Top Notch!! From Brian, to Kip & Gary in Service, the Oil Service guys, and Scott In the Detail Bay, and Logan in Tech. A Great Team!! Thanks for taking great care of me and my vehicle!

Be
Review №13

Bobilya has gone above and beyond for all my cars oil changes and for the routine maintenance it has needed. Everyone is friendly and does a great job. They are quick and efficient. They are on par with their pricing too. Excellent work all the way around.

Mi
Review №14

Stopped in for an oil change and tire rotation. Was advised that it would be 40 minutes or so before it would be done. But as always Kip and the gang were awesome and had it all done in about 20 minutes. Price and service are both exceptional.

Th
Review №15

Excellent service department. Friendly staff and technicians.

Ga
Review №16

Absolutely would not recommend service here, they dont had my car for over a month and the only time Id heard from them was the 4 times I personally called up there. For a month my car sat there and they still didnt have any solution for me, 0/10 recommend, will definitely steer my family and friends of this establishment.

Al
Review №17

Rudy and Dewayne made a 15 year dream come true with my 2021 Jeep Willys! I cant thank them enough for the help and guidance on getting this wrangler! You guys are the best!!!

Da
Review №18

Been coming here for years for oil changes always seems like this place handles it better than other dealerships.

Mi
Review №19

Great service and outlook for my needs. We’re able very helpful and friendly service within the service department.

S&
Review №20

Everybody here is great. Bought my car here and had it fixed here. Jerrod is my go to person!!

Da
Review №21

For the price of used vehicles currently I thought Bobilya worked with us and additional gave us a good finance rate. Sales staff was knowledgeable and fun to work with.

La
Review №22

John and the Team at Bobilya Chrysler were very efficient, quick and thorough in changing the 🛢 oil in my 2013 Dodge Dart.I am very impressed with the friendly staff. The price of the oil 🛢 change was so reasonable that I began to wonder if the correct oil was not used.I confirmed the correct oil was used. Thank you so very much to John and the Team at Bobilya!!! All the Best!!!😇😇😇

Li
Review №23

Purchasing my new Jeep was a fun experience. It was like being with family. Jeff and Dean were a joy to work with. I am very much satisfied.

St
Review №24

The oil change was quick. My only complaint was the oily finger prints on the wheel and buttons to reset the oil life meter.

Ca
Review №25

You are friendly, listen to a person about the problem and so far you have done great work which Im sure will continue.

Ra
Review №26

Steve/Rudy/and Jason were all so kind, professional, and helped get me financed and I ended up driving away in a beautiful Jeep!!!! I wouldn’t go anywhere else to buy a car!!!! Thank you to everyone at Bobilya!!!!!

We
Review №27

Great service. Fast and done well.

Mi
Review №28

Fantastic experience on our recent purchase. The entire team at Bobilya helped and provided a fantastic experience from beginning to end by exceeding our expectations and Delivering a beautiful vehicle. They also did a great job walking through the features as it was loaded with cool stuff. We love our van!! Thank you very much!!

St
Review №29

Great service, vary good at explaining things as far as customer service. All employees were vary nice. Great vehicle knowledge. Vary fast at getting me in and out with a new vehicle highly recommend them to anyone who’s looking to get new vehicle.

Ma
Review №30

Everyone is always kind and treats us real good

Ed
Review №31

Exceptional service cheaper than local garages

Jo
Review №32

I had brought an older jeep in for service and found them very helpful and knowledgeable.

An
Review №33

Steve was awsome! No pressure! Very friendly! Would definately shop there again!!

Ji
Review №34

The staff (Eric, a new member) was very attentive and worked very hard to understand our vehicle needs and budget. They were very patient as we worked through a number of different used car, on lot new, and factory options until we landed on the right vehicle for our needs. They were very fair with trade-in values and have been very good at communicating with us throughout the entire process. We look forward to the delivery of our new vehicle and will report back with any updates to our experience.Update: Please do your own research on towing capacity and how that is really calculated and if the vehicle that you are considering will safely meet your towing needs. I’ll take most of the responsibility for our error but we ended up needing to trade in our new vehicle because it wasn’t able to effectively tow our trailer. The salesperson wasn’t well versed on this key need and how to correctly advise us on the model that would address this requirement. After speaking with other dealerships we discovered that this is very misunderstood by the majority of salespeople. Unfortunately, I have to update my rating to only a four-star experience

Ma
Review №35

Very knowledgeable and quick diagnosis on are vehicle. Very friendly atmosphere.

An
Review №36

Everyone is very nice and friendly. Could not ask for any better service than we received.

To
Review №37

Scheduled my Jeep Wrangler for oil Change and Tire Rotation via Jeep Wave site. Accidentally made 2 appointments and the Bobyla crew caught it and fixed it and confirmed my appt. Showed up the day of, got me right in, took care of the vehicle promptly and as stated! Waiting room was quite comfortable and had coffee. On the road 35 minutes later. Excellent service and quick turnaround!

Br
Review №38

Rudy and Steve are so great to work with! They took the time to truly get to know me and know what I wanted for my next vehicle without being pushy.DeWayne was very patient and understanding when it came to finances. He was able to get me the best deal possible for my Jeep.I appreciate everything these guys have done and I will be sure to shop here again for my next vehicle!

Ch
Review №39

Rudy our salesman was awesome. Super helpful and was in and out in 1 hour. Highly recommend Rudy and go there for a great deal.

Sa
Review №40

Awesome experience. Easiest car purchase I’ve ever completed. Thanks DeWayne and the whole Bobilya team

Jo
Review №41

They were very friendly there. And very good service.

Le
Review №42

Gary, Was able to fit me in, so I could still get the sale price.

Ai
Review №43

Very dirty marketing tricks--shakes the foundation of trust with a car dealership

Ka
Review №44

Great experience purchasing a new vehicle. Met and spoke with the owner each visit. Looking forward the new and long relationship with Bobilya.

Ry
Review №45

A full service oil change, tire rotation, chassis lube, and brake inspection cost only $54. The whole process took about 35 minutes. I highly recommend the service at Bobilya.

Je
Review №46

Easy place to deal with. John made the process quick, and easy. Great work, and a great environment.

Ca
Review №47

Got my car driving like new!

Ro
Review №48

Rudy was a pleasure to work with. Professional and knowledgeable. Thank you

Pa
Review №49

This will be our Go-To place for vehicles from now on... Thank you for our new Ram 1500 Truck.

De
Review №50

Appointment for recall on my Jeep. Able to schedule according to my availability. Got it in on time & finished in a timely matter.No issues with service & workers were courteous & friendly.

Wi
Review №51

This is a great small dealership with helpful staff and service technicians. Highly recommended.

Kr
Review №52

Easy peazy lemon squeezy....Excellent service- great environment- got me into a new truck with no problem. Highly recommended!!!!

Ke
Review №53

I took my car in to get my windshield wipers fixed, they had a hard time figuring out what was wrong but they finally did and they did not charge me for their extra effort. They were very honest and fair with me. They also checked up on me afterwards to make sure all was still ok. Very caring.

Li
Review №54

I recently had my 2018 Jeep Wrangler JL in for service and I could not be happier with the excellent service I received. I appreciated the updates Kip provided as they worked through obtaining the required parts during the COVID pandemic. I highly recommend Bobilya Chrysler Jeep and would not hesitate utilizing their service department again.

Ju
Review №55

As always, the team at Bobilya went above and beyond expectations. This family company is the best around. They performed The services needed and had excellent customer service along the way. Scheduling the apt was a breeze and I was able to get in quickly. My jeep also was clean and smelled great upon leaving. Thank you again, Team Bobilya!

Fa
Review №56

Had a blast. Food was great. Music was relaxing. Thank you so much.

Co
Review №57

Had a great fast experience with friendly staff.

Ry
Review №58

They are really nice and they will work with you on getting you a new car

Lu
Review №59

We had good service. Kip is wonderful to deal with, giving options and opinions. They are very busy, but fixed it in a timely manner.

be
Review №60

I was scared to death to take my truck to The Dealership. Never again! Kip and the guys in service were able to get my truck in and diagnosed within a couple of hours of it showing up. They ordered the parts and had it fixed the next day. The whole ordeal was done in half the time I expected and cost about a third of what I had anticipated! I would definitely recommend these guys.

T.
Review №61

Was in from out of town and ran into an issue with my Grand Cherokee. The service staff was super helpful and accommodating. They were able to squeeze me in real quick and get me back on the road. An incredible service department.

Bo
Review №62

Very pleasant experience

Ta
Review №63

JEFF DOLLAR!!! I will never go to another seller after working with him. I was extremely nervous and he helped me feel comfortable and listened to what I had to say about what I wanted out of a vehicle. He made me feel like I was his kid and he had my best interest in mind! Will recommend him to everybody

Za
Review №64

Great customer service will be back for sure

Ke
Review №65

Friendly, professional, knowledgeable.Appreciate good service when you find it these days. I found it at Bobilya. Thanks you all. Kevin Flynn in Coldwater

Po
Review №66

This was the easiest and best car buying experience i have had yet! Steve Eck is an awesome salesperson and I would highly recommend him and this dealership!!

Ni
Review №67

Awesome service. The salesman’s team treats you as a friend not a customer. Worked with me to get the best deal possible and even took time out of their Saturday to hand deliver the car 2:30 hours away. Blow away by their car for their customers. Recommended 10/10

So
Review №68

I had a terrific experience at Bobilya. They provided exceptional service, and the price was exactly what I had been quoted and within the estimated time frame

Al
Review №69

The Staff at Bobilya did an excellent job in taking care of me and my vehicle. This past week my alternator stopped working. One phone call and Kip had me scheduled. The next day I was back in my 300. They did a great job in keeping the cost down while recognizing he need to have my vehicle back as soon as possible. Whether I am buy my next car or looking for repairs, I know I can count on Dean Bobilya and his staff to have my best interest at heart. Thank you.

Be
Review №70

Very pleased with the staff, especially Jerrod who was great help. Found my perfect truck and we walked out with the keys in an hour. No hassles or gimmicks, just a great truck at a great price. We will definitely be returning to Bobilya for the next vehicle!

gr
Review №71

Always a great choice shopping with bobilya!

Ju
Review №72

Iam always greeted with professional and friendly service. That includes the sales staff when im waiting for my cars oil change to be done.

Ma
Review №73

Great experience everything went very well very knowledgeable about the hellcat I drove 50 minutes one way worth the drive

Ki
Review №74

I cant say enough about the wonderful service and care that was taken with us at Bobilya! This purchase was so important to us as a non-profit and we were trying to be so cautious on cost, economy, etc. and we shouldnt have been worried. They looked for the best vehicle, the best economy and gave us so much more than expected! That is not something that happens every day. They did all the work and we reaped the benefits. They took extra time with us and explained all the wonderful options that this vehicle had. We feel so fortunate that we have a dealership in our county that looks out for us as not only a customer but looks to our individual needs as an organization. They were so supportive and caring about all of our needs. Thank you Bobilya!!!!

Ri
Review №75

Messaged Jeff my sales person about a JeepGave me a no hassle price then a approximate value on my truck drove over a hour to see it met Jeff & his Manager Duane great guys talked with coupe other team members it was a Great Experience would highly recommend!!!!

Pe
Review №76

Never got back with me for a part I needed bad

Ja
Review №77

Took my ram 3500 in for service and detail. Truck came out looking new amazing service and amazing detail crew

Se
Review №78

I have had all my service work done here for years. This is a great place to not only service your vehicles but to also purchase them. All of the techs are great, they will take you in the back if necessary to show or explain something to you before they do something. The sales department is wonderful and the salesman that sits at the middle desk will go anywhere or do anything to help his customers get the deal they need if at all feasible. The sales and finance manager was very easy to work with and really knows his stuff. I would definitely recommend Bobilya Chrysler to anyone looking for service, an oil change (no appointment needed) or if in need of a different vehicle.

Ro
Review №79

Seamlessly worked with my insurance to get work done quickly.

St
Review №80

The staff at Bonilla Chrysler, Dodge and Jeep were very friendly and virtuous and truly cared about selling you a vehicle. There was zero pressure to buy the vehicle and it made my experience better. There was no scam add ons and they didn’t pressure you to buy anything that you didn’t want. Simple, fast and courteous. I was in and out in less than 2 hours. Good job Steve Eck!!!

St
Review №81

Quick, professional, and a discount program

Je
Review №82

Great people not pushy at all surprisingly lol. Went there just to look nobody came running out. Which is what I like gives time to look. My salesman was Jared super nice answered any questions we needed. Got us where we wanting in payments and got me in a new 2019 Dodge Journey!!!

Pa
Review №83

Great service and sales! Top notch!

Sa
Review №84

I would have given 5 stars but I did 4 only because I don’t like that you can’t make an appointment for oil changes/ tire rotations. I’m a busy mom and don’t have the time to wait over an hour to get things done like that. But everyone there is super nice, I’ve purchased 3 vehicles from them and have never been treated poorly.

St
Review №85

We had taken our vehicle to a couple different places, one told me they fixed my Vans alignment 3 different times and gave me the run around. The other place, while they were helpful, didnt feel they could fix my van and recommended we trade it in for a new one. The guys at Bobilya told me what needed done (new back axel, alignment, tie rod, and tires) and were able to get the work done quickly. I am very happy with the service department.

Ta
Review №86

I went to get my headlight changed and an oil change, I wasn’t expecting the expense of the headlight and I thought the oil change cost was quite expensive as well. I don’t usually get my oil changed here but was told they change the headlight out for free so that’s why I chose to get it done.My total cost headlight and oil change was over $200.

Su
Review №87

We had an excellent experience with the purchase of our jeep!! Dean is fantastic to work with! Everyone was very helpful and knowledgeable. We will definitely do business with them again! Thank you Dean and thank you Lori for trading that jeep in so I could buy it!

De
Review №88

My recent experience with Bobilya Chrysler was exceptional in every way. It was clean and appeared to be well organized, and the people were professional and courteous. I want to make special mention about Brian Bobilya. Brian took the time to check in with us, to ask us how our service was being handled and if there was anything that he could do for us. We were so impressed that he would take the time to ask us and care. It was an awesome experience and we will continue to rely on Bobilya Chrysler for our service. Thanks Brian!

So
Review №89

Highly recommend. Fast and friendly service. Got my truck running tip top shape!

Bo
Review №90

Awesome people took care of our problem quickly. Let us know the outcome before we went to pick up our truck. 100% awesome. Thank you so very much!!

De
Review №91

Rudy was very nice & patient with me!!

Ty
Review №92

Highly recommend, the staff was very nice and straight forward. Definitely not a place where they try to nickle and dime you. Very trustworthy.

to
Review №93

Try them you love them. Only place I go for oil changes. Service dept #1 . Wish I got email on the tire sale that just ended. Definitely would have taken advantage of that.

Ca
Review №94

Oil change is pricy but rewards make it worth it, also employees are mindblowingly awesome.

La
Review №95

Great service and they work with you to get you affordable monthly payments. Would highly recommend.

Ma
Review №96

Bought my last 3 vehicles there they do a great job. Go see Jeff Dollar and tell him Matt sent you.

Em
Review №97

Just bought a 2017 Ford Fusion with about 28,000 miles on it and I couldn’t be happier. Thank you Steve for making the process so simple and quick!😊

Ju
Review №98

Send out scam flyers that show you win money, but then when you get there, you’re told you have to give all your information to them and you only get two dollars. We genuinely thought we won $500 and even called before driving over there to make sure it was legitimate and not a scam and were assured we really did win. Just shady advertising practices. Didn’t even look at the cars they had for sale because of this. There are less shady ways to draw attention as we were actually trying to find a car.

Li
Review №99

My experience at Bobilya has always been positive. Lately they have given me a quote for 4 new tires and a quote for left side mirror which cracked all by itself this winter. My left front tire had 4 plugs in it due to someone putting 4 drywall screws in it in a row. I have watched this tire closely. It kept loosing air. They took it off and verified it was loosing air slowly on 2 outside plugs. They repaired it.

Se
Review №100

Great service and communication. Answered all my questions and helped to order other parts for my vehicle. Only thing that bothered me was the fact that they put an old rusted clip on with my brand new caliper. Not sure why 😥 but Ill be asking for sure.

Information
36 Photos
100 Comments
4.6 Rating
  • Address:144 E Chicago Rd, Coldwater, MI 49036, United States
  • Site:https://www.bobilyachryslerdge.com/
  • Phone:+1 517-278-5623
Categories
  • Car dealer
  • Repair service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–2PM
Offerings
  • Oil change:Yes
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