user
MurMaid Mattress
800 Stuart Rd NE, Cleveland, TN 37312, United States
Appearance
MurMaid Mattress
Comments
De
Review №1

I went to the Stuart Road, Cleveland TN store. Steve is great. I have purchased 3 mattresses from his store. I wanted to buy local thats why I first went in. He is so very helpful. When you go in he asks what you are looking for and shows you what you asked for instead of something he needs to sell. No pressure. He is the best. Thank you so much Steve for helping me get what I needed.

Mi
Review №2

Very helpful matching a new mattress to our older discontinued style. The prices was fair and after the discount and low dollar offer to haul off old mattress it was a very good financial deal. Steve was very pleasant to deal with and very informative and knowledgeable.……..Overall my wife and I had an excellent buying experience.

Je
Review №3

This is a great store run by folks who really care about the certified and non certified staff in our school systems. As a receiver of a prize gift certificate, Rodger allowed Steve permission for me to use my prize certificate for products other than a mattress (we had recently purchased one) which allowed me to get the snow mattress pad for my husband and myself!!! Can’t thank you enough! Here’s to good cool sleeping!

Ri
Review №4

Our salesman, Steve did a wonderful job. He was not high pressure at all, very knowledgeable , friendly and we felt very comfortable working with him. Great job Steve!

Je
Review №5

The salesman was very knowledgeable and took the time to listen and help us make decision on our mattress. Great experience and quality mattresses!

Eu
Review №6

Mr Steve was wonderful in getting us everything we need!

J
Review №7

Best prices, quality and very friendly service! Very knowledgeable about all products. Steve Haley was who helped us and we highly recommended him or anyone at Murmaid!!

We
Review №8

I was in and out in less than an hour with a new mattress and everything I needed with it. Super friendly and knowledgeable!

Ch
Review №9

Steve was great to work with. He is very knowledgeable about the products and takes his time to explain and answer any questions.

An
Review №10

They were great they called around to find what we need. We were able to take it that day. Thanks so much.

Ca
Review №11

Steve Haley was very professional, informative, and extremely knowledgeable when helping us find the perfect mattress.

El
Review №12

Always great service and quality products at MurMaid Mattress!

Ms
Review №13

Today...August 28, 2020...Salesman was Great. Friendly. Professional. Will be delivered (fast) in a few days.Had to wait so we could have the frame put together. Always love our Mermaid Mattresses!This full set will go into one of 3 guestrooms (well be purchasing a 2nd set again soon).Now our family/friends visiting will be very happy & comfortable now!Thanks Again!

Ad
Review №14

Good experience at MurMaid. Very knowledgeable.

Ri
Review №15

Great experience even after looking at reviews of different mattresses online. Their is nothing like actually lying on the mattress.Extremely helpful and knowledgeable salesman Justin made the purchase process smooth.Just waiting on the delivery service to be able to rate it.

kr
Review №16

What a Wonderful place to purchase a mattress... no pressure yet Steve was so informative and could answer all my questions and questions I didn’t realize I should ask ... needless to say we bought a new mattress that’s made right here in locally... and even saved money ... can’t bet that ... Thanks Steve & MurMaid Mattress 👍

Pa
Review №17

Very courteous, helpful, he knew his product and sold us hopefully a very good mattress.

Da
Review №18

No pressure sales. Rep listened intently to our feedback. We are excited to receive our new mattress soon.

T
Review №19

It was a wonderful experience. The salesman Steve Haley was VERY knowledgeable about the mattress that we went to see and actually helped us with the adjustable base. I highly recommend going there. I can’t say enough good about them. I will be buying my next mattress from him 😁

Ci
Review №20

Steve was very nice to work with. This is the first time i have bought from Murmaid and he explained everything to us!

Li
Review №21

My husband and I went to the Cleveland location based on the Google reviews we read...we were not disappointed! Steve Haley, the store manager, was so kind, and encouraged us to take our time in picking out the right mattress and box springs. He made a very good and lasting impression on us! Everything was delivered this past Saturday right on time as promised. The delivery guys were friendly and set up everything for us (thanks for taking away the old mattress and box springs, Guys!) quickly and efficiently. The mattress sleeps like a dream and we appreciate the quality of everything delivered. You really do get what you pay for...Steve, thank you again for making what we thought was going to be an unpleasant experience (mattress shopping!!) into a very pleasant one! Also, we really liked that our mattress was made right here in Cleveland because we want to support local businesses. God bless you all!

Ci
Review №22

Very courteous service. Helpful from the beginning to the end Very fair prices. Even loaded mattresses and box springs on the truck and tied down.I would highly recommend Murmaid to friends and family.

AJ
Review №23

Great service from Justin. Great in conversation and selling the product. Just an awesome dude overall.

Jo
Review №24

This is my second purchase from this store. Steve Haley did a great job assisting us with choosing a set.I prefer to shop local and the fact that the mattress and foundation is made right here in Cleveland, TN is just the win win situation I like.

Br
Review №25

I love the mattress I got

N
Review №26

I love this place I have always used Murmaid Mattress in the past.This was my first visit to their Stuart rd store. I was very pleased and felt the salesman took his time and explained to me the product I was interested in. I will be returning in the future..

Ku
Review №27

Very helpful even measured the foundation to be sure it fit my frame. Comfortable environment and clean.

br
Review №28

PLEASE BUY FROM SMALL BUSINESS!!Im a huge supporter for small local business. The staff at the Cleveland and Market St store were not only professional and knowledgeable, but extremely courteous. Steven (Cleveland) and Wes (Market St) went above and beyond to ensure I was where I needed to be with my purchases. They were never high-pressure and displayed all the qualities of salespeople that are able to seal a deal. Lets keep our money local and always if you can buy from small business. Im extremely pleased and cant thank them enough.

Jo
Review №29

Bought a mattress and box spring set 6 months ago for my Mother from the Cleveland Tn store. We had a major problem with the set that really couldnt be proven to be caused by the set, but after talking to the owner he agreed to replace both the mattress and box spring at no cost to us. They were super nice and My family will be a loyal customer for life. These are people you can trust.

GR
Review №30

Great Service and Good quality of product

Jo
Review №31

Polite, knowledgeable staff: excellent experience. Highly recommended locally owned company.

Je
Review №32

Great service, great selection, plus you know you are supporting a locally owned business. Glad we have a convenient option with knowledgeable personnel.

An
Review №33

Too high prices

Tn
Review №34

Got a quality bed made in Tn. The sales person was knowledgeable and not pushy.

Jo
Review №35

Good deals and helpful staff.

Er
Review №36

Had what I needed at the right price. Salesman was friendly and helpful.

Ve
Review №37

Very positive experience.

Sh
Review №38

Awesome customer service

Ma
Review №39

Salesman was very knowledgeable

Br
Review №40

Not as thrifty as advertised

Information
4 Photos
40 Comments
4.7 Rating
  • Address:800 Stuart Rd NE, Cleveland, TN 37312, United States
  • Site:http://www.murmaid.com/
  • Phone:+1 423-472-7062
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
Similar organizations