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Mattress Man Sleep Shop
10106 Lorain Ave, Cleveland, OH 44111, United States
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Mattress Man Sleep Shop
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ma
Review №1

DO NOT BUY FROM THIS STORE!!! Ordered mattresses in the beginning of September and it is now almost the end of October and I haven’t received what I have paid for. Called several times and left messages on their voicemail they have yet to call back. Went to the location during business hours and the doors were locked! Thank God I used my bank card and may be able to get my money back...

xi
Review №2

Purchased a bed set APRIL 2020 never delivered . There is something really wrong with employees and where is the money going . The excuse of the pandemic and a truck not delivering. Better Business Bureau cannot reach them. Do not buy anything from them!!!

Ti
Review №3

This place is 💯 percent a scam. I ordered my queen set 2 months ago still have not got it. I wish they would closed this place down.

St
Review №4

DO NOT GO TO THIS PLACE!!! I didn’t not receive items I bought april 11th. They do not answer their phone and they do nothing but spin you on getting your items!

Sh
Review №5

Dont go there I bought some mattress and still anit got my mattress and it been 3 weeks and they take a payment and Im getting the run around about the mattress. It scam 😒 But this is not over they playing with the wrong one. need to make it right

Re
Review №6

I would like to give negative stars but cant. Dont shop here. These people are frauds and you wont get your bed.

An
Review №7

Id definitely recommend these guys. Ive made two purchased from here and every time Ive went in the were extremely helpful and courteous.

Cr
Review №8

I love this place. I love the prices and the mattresses. They always give me something that can fit my budget. They always have great deals. I reccomend this place to all of my friends and family. Happy to have them in the area. Thanks.

Vi
Review №9

The owner himself and some woman that I wouldnt trust in my house delivered a bed to my home and completely destroyed our wall in the stairway while forcing the bed to come up the steps, they wont compensate us for a 150$ job we need to fix the damange theyve done because of their irresponsibility and ignorance. Theyve literally tried to offer us a PILLOW ! For the damages.. this is a joke!!! NEVER GET A MATRESS FROM HERE OR AT LEAST DO NOT LET THEM IN YOUR HOME.

ci
Review №10

Nice friendly people. The owner goes above and beyond to make the customer happy. Great deals as well. Go check them out before you buy anywhere else.

Ma
Review №11

I was looking to purchase my very first new mattress and had absolutely no idea what I was doing. Went to a few places in west side suburbs and needless to say they were great but well out of my price range. I found this place and Katrina helped me find exactly what I was looking at in the other shops for a fraction of the cost. Thanks a lot guys.

Ti
Review №12

This place is a complete sham do not pay for anything unless you can leave right from the store with it. Dont get anything delivered or back ordered because they dont have it in stock. You will be extremely disappointed with the customer service from this place ....still waiting on a matress ordered for my father a month ago and getting nothing but a run around

CT
Review №13

Unfortunately it was closed when I arrived, but I shall return to speak with the staff.

Ka
Review №14

So many of my friends and family have bought premium beds at affordable prices here. Love recommending this place! My bed is amazing! Best sleep ever! Thanks!

An
Review №15

Got a well-made mattress at a very fair price... Salesperson was helpful & honest. Great experience all around!

Ma
Review №16

Horrible. Tried to support a small business in the urban area and this is what you get. I am reporting them..this place aint closed yet? SCAMMERS will reap what they sew..Trust and believe😠

Ne
Review №17

Bought a queen double sided pillowtop and Ive slept so good every night. Delivery was quick, price was great, and Katrina was helpful. Totally recommend this place

CH
Review №18

Very profession, friendly and great prices. Nice selection

KA
Review №19

Bought bed was told it would be delivered.it was in ware house. Ya that was 3 weeks ago Everytime I call I get not in yet 3 days! They 3 days you to death. So sorry I bought here.

Br
Review №20

Great deals on mattress sets, plus good delivery prices...Good quality mattresses

em
Review №21

Great customer service Katrina was very helpful with helping me deciding on a mattress very reasonable prices as well thanks again...would highly recommend to all my friends!!

Li
Review №22

Very poor customer service i made a purchase right before thanksgiving and I Still dont have my mattress . I was told it would take one week for delivery then i was told every time after that it will be here today we are waiting on our truck just one lie after another and another and another. Then i was told by Katrina i will call you tomorrow to set a delivery time never got a call back so i called again guess what same song waiting on a dame truck again . Now i am getting pissed. I Called the owner left several messages. He does not return calls either. Wow their company customer service sucks. So as of 12/10/16 we still dont have a mattress and i was told again today by Katrina we dont know when it will be delivered . REALLY!!! NEVER AGAIN

Ch
Review №23

Had no problems until I had them exchange a bed under warranty , took over 2 weeks to get a new bed and was charged $35 for deliver. Not the same mattress as I had. The guy that delivered the bed looked like he was messed up backed into my sister n laws car and he kinda chuckled and said he was sorry but he didnt have insurance. Very unprofessional, what company has people delivering in a uninsured truck.

To
Review №24

Got my mattress at a great price and quick delivery! Katrina was very helpful and Nice.

Iv
Review №25

Worse place ever!!! Been waiting on a bed thats paid in full for over a week and they still dont have it. They dont know when theyll have it. The moron on the phone was good for uh idk. What kind of shop are you running?

Je
Review №26

I ordered a mattress the first week of march...they said 3 to 5 business days....it is now June and I havent received.......and they will not give me a refund ..this company is a scam.....please heed my advice and go somewhere else

Ki
Review №27

I just got an expensive, comfy mattress at an amazingly low price.. Katrina was absolutely amazing!!!

Ap
Review №28

Order a mattress with box spring and head board and paid it off in March 2020 and then found out they delivered to my old address when we changed it so they reordered it and I finally got it today and they didnt bring it in the building but left it by the doors and me and my wife had to bring it to our apartment ourselves. When they called to tell me they where here they said they cant bring it in. They riped the plastic on the boxspring

sh
Review №29

Free delivery, delivered the same day. An the bed was a reasonable price

Ch
Review №30

We just had a mattress set delivered-took both pieces out of the plastic to find that they were used, dirty, and torn. So disappointed!!!!!

Be
Review №31

Worked for him until I had to leave due to very unprofessional behavior from the owner...also had to constantly lie to customers about their orders ...he only actually places the orders when he has several making the shipping cost worth his time. Employees are instructed to give bogus reasons on why their orders are late

Ve
Review №32

Greatest deal in town

Bo
Review №33

I dont see a variety of mattresses. Maybe because its a small business.

Ma
Review №34

Going through the same stuff Lisa Cambell went through.

Ki
Review №35

Good layaway plan

Un
Review №36

Perfect

ca
Review №37

Hello friends, once again, this success has been negotiated where they have the best prices and the best beds for both big and small so if they are renewing their bed or their children do not forget to visit Mattress Man they will attend you kindly

Information
1 Photos
37 Comments
3 Rating
  • Address:10106 Lorain Ave, Cleveland, OH 44111, United States
  • Site:http://mattressmancle.com/index.html
  • Phone:+1 216-651-9220
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
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