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Sephora Inside JCPenny.
2801 Guthrie Hwy Ste 500, Clarksville, TN 37040, United States
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Sephora Inside JCPenny.
Comments
An
Review №1

Went in today and was helped by Amanda! She was very professional and sweet.. Thanks again for your help!

Gi
Review №2

Grand opening today as of September 8, 2017. Great to have Sephora beauty so close by.

Ho
Review №3

Everyone was pretty nice, but an employee had a black completely see through mesh mask that made me and my friend very uncomfortable seeing as we are in a pandemic.

Hp
Review №4

Brittany is amazing!! I came in the store to return some items that did not work for my skin type and she processed my return, helped me pick a different skin care item for myself, AND since I missed my birthday gift due to the lockdown, she also gave me my gift of the popular bumbum cream that I’ve been on the fence about for a while now! So excited to try them all! Hope they all work for me!

El
Review №5

Abby and Amanda are awesome!!! I came in to get my free birthday gift (this was my first time) and they were so kind and helpful!!! I will definitely be back and theyre the reason!!! Not rude or judgemental like some other stores!!! Theyre extremely welcoming and friendly!!! Best employees there!

Ca
Review №6

Love their customer service here. They are friendly and down to earth compared to employees at other Sephoras and Ultas. Only reason I didnt give 5 stars is because they seem to be out of stock on a lot of items and out of popular shades in foundations and powders. I know this is a small location inside a jcpenneys but I wish they carried more brands.

Ka
Review №7

I was in a rush and wanted to find a lip color quickly. The young lady asked if I needed help and I initially waved her off but later decided I could use her advice. She came over and helped with a smile, answered all my questions, and helped me pick out additional items I forgot I needed until I was checking out. She wasnt pushy at all and was extremely helpful! I wish I could remember her name, she was dirty blond and about 53ish and curvy. She helped me pick the perfect perfume sample for my special day. Im only giving it 4 instead if 5 star because they had several items out of stock at the time. Overall great experience and will be back again!

Mr
Review №8

When I asked one of the sales associate about the Rihanna fenty brand, one of the managers approached us rudely and said we cant talk about that. Ive never heard of a store that sales a product say that they cant talk about it. She needs to learn customer service skills.

Si
Review №9

I always get the best service in this Sephora! I love Sephora anyway so it may be a little biased but they just always help me get exactly what I need.

Me
Review №10

ALWAYS sold out of Fenty. I check every month so I don’t have to drive to Nashville or order online. Whom ever is the stock manager should be downgraded to a different position.

Va
Review №11

Where’s the diversity and customer service skills? Worst Sephora that I’ve been to so far.

bn
Review №12

So glad they opened up here! Staff is so helpful

Information
24 Photos
12 Comments
3.5 Rating
  • Address:2801 Guthrie Hwy Ste 500, Clarksville, TN 37040, United States
  • Site:https://www.sephora.com/happening/stores/clarksville-jcpenney-at-governors-square
  • Phone:+1 931-553-0030
Categories
  • Beauty supply store
  • Cosmetics store
  • Perfume store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–6PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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