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European Wax Center
2692 Madison Rd C1, Cincinnati, OH 45208, United States
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European Wax Center
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Eb
Review №1

I love it no complaints especially my girl Brooke was friendly and did a great job. It’s just it’s so expensive to maintain for a luxury item every 3 weeks.

Ki
Review №2

Kiersten was sweet and did a great job! I will be back!

Ta
Review №3

Visiting from Columbus & decided to put my wax pass to use. I read reviews and decided to schedule with BROOKE! I had a brazilian, stomach, and full leg done. Brooke’s energy was EVERYTHING! I appreciated how comfortable she made me feel, her attentiveness, and my awesome results! I’ve never been so smooth! Great experience all around. Will definitely schedule with BROOKE when in town!

La
Review №4

This is the first company i went to for my first few waxes and my first 2 were pretty okay but the rest NOOO! I never left this place with all my hair gone from my brazillian wax! One wax lady had sent me to the hospital from having huge bumps in my private part (it was hell) and the last lady that waxed me kept TALKING ABOUT MY WEIGHT (I’m really skinny) LIKE LITERALLY WOULD NOT SHUT UP ABOUT IT . But i found a better person to go to and I love Her (Vine A Kirk itch on Facebook)

ru
Review №5

Called for an appointment but was put on hold. After 6 minutes I hung up and redial to leave a voice mail. The voicemail was full and wouldn’t allow me to leave a voicemail….it’s obvious they don’t call anyone back.

Fl
Review №6

Some waxxers are great, some not so much.. so find one you like and keep going back to them!

El
Review №7

Clean and welcome environment. All technicians are fully capable and take pride in their work. Highly recommend.

De
Review №8

First visit, first Brazilian wax..... First impressions are lasting impressions. A1 customer service.

Ad
Review №9

As an Esthetician I know how waxing is to be preformed, so when I lucked up and found Paris....I bought a yrs worth of wax passes. She is personable and accommodating, and definitely a No Hair Left Behind type of waxer!

Ro
Review №10

I absolutely love European Wax. I have been waxing going on 2 years and cant see going back to a razor. Customer service is awesome. My tech AJ is absolutely the best at waxing.

Le
Review №11

Great it was my first time they made me feel comfortable and I will be back

Te
Review №12

Always friendly and professional, love the text alert reminders and confirmations. Front desk always very pleasant!

To
Review №13

Great service a little pricey

Ma
Review №14

I had an amazing time!! everyone was so kind and made me feel very comfortable for it being my first time there!! AJ was my specialist and made me feel so comfortable and was so kind!! she did an amazing job and gave me advice to make the process even easier for next time!!

Do
Review №15

Great, professional service!

Ab
Review №16

I have gone to both AJ and Brooke for Brazilian waxes. They both are so knowledgeable and make the process super easy and comfortable. I 100% recommend either of these ladies!

Al
Review №17

I came here today for the first time to get my eyebrows done.. really regretting that decision. I don’t even know why my technician bothered asking me what I wanted. I told her I love the thickness and length and just want my brows cleaned up. They look completely different from one another, the shape is completely ruined and they are thinner than I have ever seen. I’ve been getting my eyebrows done for 16 years and they have never looked this horrible. I would not recommend getting your brows done here. Im sure with everything else they do fine since its difficult to mess up a wax on other parts of the body.

Ch
Review №18

Audrey Walker is hands down the best waxer I’ve ever had! She made it painless and easy. Her personality kept me calm and comfortable the whole time. She also introduced me to several of your products, which I am now hooked to, the pore minimizing body scrub.

ta
Review №19

I have been getting waxed for the past 2 years and I can honestly say this was the best leg wax experience I have ever had. HUGE shout out to Kelli for getting me in and out so quickly and somehow getting every single hair! She was so amazing to talk to and accommodating. I came here all the way from Lexington and left, extremely happy. It was definitely worth it! Thank you so much Kelli for getting me together, you’re the best!

De
Review №20

I originally purchased the 9 waxes 3 free before finding out about the ingrown hairs. I bought the scrub and serum to help but I didn’t. Called on the 17th of October for Lauren the manager to not take the 2nd payment off my card before the 21st. She never returned my call and the money was taken off my card. She claims it’s a new system and corporate has to return my money. Totally Unacceptable!!

Ty
Review №21

Lauren was the absolute best ❤️ She’s so patient, kind, sweet, and literally makes you feel so comfortable the whole time 😊 I would definitely recommend her to anyone wanting a wax or etc ✨ Hands down 👌🏽 I’m very pleased with my results from today ❣️👍🏽

Ha
Review №22

Great establishment. Busy though so make an Appt online to ensure you get the time you want!

Az
Review №23

Brooke B waxed my upper lip, chin, and eyebrows today. She did a wonderful job and made sure to get all the hairs. She was able to distract me from being so sensitive by getting me to talk and think about other things. It had been a year since I went for a wax and I was sensitive.

Ra
Review №24

Always a pleasure going to European Wax. The ladies at the Rockwood location are the best. Great service, and Im pleased with my results since I started going there a year ago.

Ca
Review №25

I’ve gotten plenty of waxes in my life, and the best ones I’ve always gotten from this location. I always ask for Brooke. She’s really quick because she knows what she’s doing, and she’s super friendly too! She always makes me feel comfortable even when she’s doing my Brazilian. I also recommend getting a wax pass — just makes everything so much easier.

Cl
Review №26

I went to European Wax Center for the first time and it was a game changing experience. Amber performed the services for my brow and Brazilian, and she was simply AMAZING. She was great at explaining every step of the process before it happened to make sure I was prepared for what was next. She even provided explanation of the chemical makeup of the products she used. I could not have had a better experience. Amber was super professional and made sure I was comfortable the entire time. Her after care tips and product recommendations were excellent as well. I will be back for sure. Not to mention my eyebrows look great! I was in and out swiftly, for both services.Thanks Amber! See ya soon.

Sh
Review №27

Great system set up for social distancing. Friendly staff. Clean environment. Awesome service!

Ca
Review №28

I went to the location in Rookwood and my tech did such a great job. I was able to fill in my brows how I’ve always wanted to when I left there!

ma
Review №29

I go to the hyde park location, because the ladies are friendly, & professional!

St
Review №30

This was my first time ever being waxed and let me just say it was an amazing experience! Mandi Wisler was who I went to and who I recommend! She made me feel super comfortable and left my skin feeling shiny and smooth! Definitely would recommend going to her! She also has an amazing personality and is so easy to talk to! That always makes appointments nicer when you go to someone outgoing(-:

Ra
Review №31

Brooke is the best!!!! I love this place!

Sa
Review №32

It’s not what I expected at all. You walk in and it’s extremely clean and nice. The decor is fun, hip, and modern. I went in for eye brows but ended up adding on a lip wax due to reasonable prices. Brooke was gentle and kind. I’ll be back every 4 weeks now.

ab
Review №33

I had Mandi & Ive never had anyone do my eyebrows better than her. Shes so funny & charming. She made me feel relaxed during my Brazilian & even walked me out the front desk to wish me a safe drive & nice day! Definitely would go to her for any waxing appointment!

Em
Review №34

I’ve gotten plenty of waxes in my life, and the best ones I’ve always gotten from this location. The price a bit higher than other centers but for quality I receive, it worths. Amanda is the greatest waxer ever!

Em
Review №35

Wonderful experience for my first wax ever! Mandi made me feel so relaxed the entire time! She talked me through what she was doing step by step while also holding a great conversation. The center was clean and everyone was very kind and professional. Would definitely recommend an appointment with Mandi for any wax you may need!

Sh
Review №36

Incredible!! I got my legs waxed so I can have smooth, sexy legs for my upcoming date night! Mandi, my wax specialist, was amazing. I was a little nervous it would hurt, but it was pretty much painless! She recommended amazing products to keep my skin fresh until my next wax. I already scheduled my next wax and I am adding eyebrows! I can not wait to get my brows done by Mandi! She fills them in and everything!

Mo
Review №37

Brook very professional does a very very good wax job.

Ly
Review №38

Mandi did an exceptional job!! I was nervous but she was totally professional and talked me through it- with humor! Very much appreciated!! She was skilled, fast, and very thorough!! Excellent job!! Thanks Mandi! I will definitely be back!

st
Review №39

Very clean with welcoming staff! Kiersten did a great job, very knowledgeable and smoother and better results than Ive ever had before! Will definitely be going back!

Na
Review №40

Ahhh... I will miss this place leaving to a small town. Over there, people are friendly, make you feel comfortable, and chat about fun stuff. The place is super clean and beautiful. Yes the price is a bit high but it worth the quality

Co
Review №41

Amazing location. AJ took amazing care of me and made me feel extremely comfortable the whole time. Location was easy to find and everyone there is so friendly and understanding. Highly recommend.

Tb
Review №42

Jordan is the best! She is always so friendly and welcoming! Makes me feel so comfortable no matter what service I get and she does an amazing job that lasts! Thank you Jordan!

De
Review №43

My first waxing experience was amazing. I booked with AJ she was very fast and walked me through the whole process. She also has an awesome personality I would definitely recommend and Ill be back again. The receptionist were very friendly and welcoming. Last but not least the atmosphere was very relaxing and clean.

La
Review №44

I was in and out within 7 minutes. My waxer Brooke was super professional very friendly and very pretty. I had my eye brows and lip waxed. My eye brows were the best they have looked in about a year. I’ll never let anyone touch them again! I definitely recommend going here.

Da
Review №45

Brooke is my wax specialist and she is awesome! Very personable and doesn’t leave hair ANYWHERE! I don’t ever have ingrown hair either. She is maticulous. The only thing I hate about this location is parking! 😩

Je
Review №46

Always get it as clean as you’d like!

Am
Review №47

Mandi is awesome when it comes to waxing. Shes done my Brazilian wax quite a few times and each time is better than the last. Shes a true artist when it comes to shaping eyebrows. And shes great with conversation so that helps keep your mind off of any pain.

Em
Review №48

Lyndsey is great! She does my eyebrows and they’ve never looked better! She’s always on time and very thorough. I highly recommend her to anyone needing a wax!

Ch
Review №49

Every visit I’ve had at European Wax Center has been a comfortable and quick experience! Personally, getting waxed isn’t always “fun”.. and honestly, sometimes I dread it.. but, JAMIE C does such a wonderful job on making sure my needs are done quick and proficiently while also making sure I’m comfortable. I also love that she makes sure I’m happy and ready to tackle the rest of my day after she completes my service! Jamie, thank you for making my waxing experiences always a smooth one! :)

Me
Review №50

Paris is the best! She is at the Hyde Park location in Cincy. She does the fastest Brazilians and if you have them done, you know we how important that is. Her work is impeccable. Ive been going to her since 2013 and dont plan on going anywhere else!!!

Pe
Review №51

I saw Brooke today This was my Very first wax ever. She was be beyond nice and helpful. She explained everything step-by-step and really made me feel comfortable. I was in and out of the Brazilian in less than 10 minutes! So happy I went through with this and came here. Such a positive and confident aesthetician. She should opened her own place!

Ka
Review №52

Mandi was amazing! It was my first time getting a Brazilian and eyebrow wax and she made me feel very comfortable and was very clean and professional. My eyebrows look amazing!! Thank you! :)

Ja
Review №53

Amber is my wax specialist and she’s absolutely amazing! She’s always friendly and puts a smile on my face. Her service is always quick making it easy to bear. If you visit this location, request Amber if you can. She’s great!

Br
Review №54

I’ve been seeing Mandi for my Brazilian waxes and she is absolutely AMAZING!!! She is so incredibly thorough and does amazing work. She cares about her clients, she’s personable, knowledgeable, and super sweet!

De
Review №55

I had Jordan; she did my eyebrows on a fleek, lip & chin. She is super amazing!!! Always having her beautiful smile on her face when I see her & after waxed; she make sure I looks pretty. A little communication is a matters. Thankful for her.

De
Review №56

The only place I go for waxing. Theres a lot of new faces but it doesnt bother me. If you find someone you prefer you can request them at you next visit

Me
Review №57

AJ has been doing my brows for the last year and she is awesome! This place is clean, professional, and absolutely worth the money.

Sa
Review №58

I’ve been seeing Mandi for my waxes for the last 6 months and I’ve never been disappointed. She is very thorough and does a great job-highly recommend!

K
Review №59

Highly recommend going to see Mandi at the Rookwood location! She did my eyebrows, legs, and Brazilian in one session. It was my first time for legs and Brazilian so I was nervous, but Mandi was so friendly and helpful in explaining the services to me that I felt much better about it. Such a sweet and funny girl, I definitely plan to go back to see her!

ar
Review №60

Jamie is my go to girl at this specific location! She is so professional and courteous and tries her very best to make your experience less painful as possible. Although I do not typically get waxed VERY often as they would like to schedule me, each time I book with her, she has a sense of urgency and is always very kind to me. If you decide to book with this place, book with Jamie! You wont be disappointed!

Ja
Review №61

My experiences here have always been amazing! Mandi always does a fantastic job and makes me feel comfortable. I will keep coming back to this location for her!

Sh
Review №62

First time at the wax center and definitely will be back. I got a Brazilian Wax done by Jordan! She was AWESOME!! I left feeling great and smooth.

Je
Review №63

I love this place! I have became a frequent customer. I recommend to everyone and very affordable.

Ro
Review №64

Loveeee this place!! V is so good at what she does and always gets me just right! 🥰

La
Review №65

My first time there was great! Everything was super clean and comfortable and Mandi was sweet, professional and made my first Brazilian wax go quickly and without much pain at all. Will be back!

La
Review №66

I am so grateful for Jamaya helping make our reservations when coming to the spa. She was professional and very friendly. Had a great experience with Jordan who did the service!! Thanks for being wonderful!

La
Review №67

I was highly satisfied with the technician and the service provided to me, however I felt so pressure while I was trying to pay to sign up for packages and deals that were really expensive. I kept trying to say no thank you, but they continued to pressure me and ask me.

Se
Review №68

Vee is very knowledgeable and always does a great job.

Er
Review №69

Ive been going to Lyndsey for awhile and I wont go to anyone else. She is very thorough and always on time. She has a gentle touch and is very knowledgeable.

Ka
Review №70

My experience was great, staff was friendly and common area & rooms were clean. Brooke did great! It was my first time getting waxed and I was terrified of the pain but she explained everything and made me extremely comfortable, will definitely be rebooking with her!

St
Review №71

Jamie is my go to girl for any wax I may need! She is professional and kind. I always feel satisfied with my services! If you go to this European wax definitely ask for her, you won’t be disappointed!

As
Review №72

Friendly staff and quick service.

Sh
Review №73

My technician I had was Shaunda!!! She was amazing, great conversation, entertaining and was fast. She kept me occupied so that it wouldn’t be as painful. She was amazing!!!

Te
Review №74

Amber is my wax specialist at this Rookwood location! She was highly recommended to me by many and I would highly recommend everyone to book with her for your waxing services! She’s friendly, professional, QUICK and very efficient!!! She’s the only woman I trust doing my Brazilian wax! ❤️

Pr
Review №75

Prior to my experience with Amber at EWC I was terrified! Amber is amazing at what she does! Fast, efficient, and friendly! She comes highly recommended.

Je
Review №76

This center is very clean and everyone was professional and nice. Aj is my water and she does a great job every time. I highly recommend her.

Th
Review №77

I get waxed by Jamie! She’s always been awesome and professional. I would definitely recommend going to this salon as well as seeing Jamie for a top notch experience!!

Rh
Review №78

Amber was great! I was in and out. She kept the conversation going, was very friendly, and knew what she was doing! From what the lady at the desk told me, she’s one of their best wax specialist.

Be
Review №79

I visited your salon recently and had a procedure from Mandi Wisler. She was very professional. I appreciated her caring, kind manners. I recommend asking for her services.Becky

Sa
Review №80

It was my first time here a couple weeks ago to get waxed for my wedding. When you enter the door, the ladies that greet you are friendly and energetic and the place is clean (big plus right away). I had my appt. with Mandi and she was so nice and professional. I got a bikini wax and my eyebrows. The last time I got my eyebrows waxed was 7 years ago and was a traumatizing experience. I had been nervous and picky about having them done again and not only did she reassure me, but Mandi did spectacularly! The process of waxing was quick and painless and most importantly, it looked great. This place and Mandi are my best waxing experiences yet!!

Ad
Review №81

I booked with Mandi Wisler for my first waxing appointment. She greeted me with a smile and was very nice to talk to. Mandi was also efficient and got me in and out quickly without missing a hair.

El
Review №82

My waxer was Brooke. She’s been there for a couple years. She’s super confident and relaxed and knows what she’s doing. She explains everything step-by-step for you. For any first time waxers id definitely book with her. She makes it enjoyable and comfortable if you’re nervous. 👍👍👍

Al
Review №83

AJ is my wax specialist and she is amazing! Always super fast and easy and great conversations! I always look forward to my appointments with her!

De
Review №84

First time visiting!! I was really impressed on how nice the facility was and the staff!! My technician walked me threw everything she was doing..Ill definitely be returning!

B
Review №85

I went to Kiersten at the ewc in the rookwood plaza. She was so good. She was so fast and I swear I got compliments immediately on my brows. So many I had to rebook with her.She was a pleasant conversationalist and directed me to something to finally fix my ingrown hairs. Ugh. Definitely recommend.

Ra
Review №86

The staff at the counter were polite, though hardly discrete, when telling me they could not offer the bikini wax i had scheduled because that is reserved for women only So i settled on a full leg wax only to have the wax technician tell me i had the wrong underwear on for that. Ugh.I booked on-line and fully described my situation but i guess no-one read it or cared to call and cancel my appointment.They were polite but not transgendered friendly.

Fa
Review №87

Last minute discussion to come to this location and definitely will be my last. Ive never been a fan of thin eyebrows. But that is what I got. My eyebrows wont be full again for months.

Ma
Review №88

Convenient location with reasonable prices for all my waxing needs. I have been a faithful client for over four years now.

Ja
Review №89

AJ is awesome! I’ve been seeing her for close to two years and have never had a bad experience!

Re
Review №90

Overall, well priced and they get the job done, but not as thoroughly and cleanly as I have experienced at other places.I had read some poor reviews, but decided that this was the cheapest option and decided to try it out. It was 50% off my first Brazilian wax which made it $25. Cant get any better priced than that! It hurt like any other Brazilian wax, but it went by fast. I was pleased with the friendly staff, but I was disappointed to find two pinky sized patches of hair left behind and she didnt clean up the small wax remains. I dont regret trying it out, but I am not going back because I have had better experiences elsewhere.

Jo
Review №91

Edit: The manager of this location has reached out to me and has done a spectacular job of making me feel like a welcomed client again. She went above and beyond and after speaking with her and seeing the improvements up front, I feel much happier and more comfortable coming here for my services (which have always been amazing).I have been coming to Rookwoods location for over a year, and have been going to the same technician for several months, and have enjoyed going to her so much, that I added another service and prepaid for my services for 12 months.However, the receptionists at this particular location are so poorly trained that on multiple occasions, my experience at this location is forever ruined--to the point that if I wasnt a prepaid member (and trust me, I will be NEVER doing it again), I am willing to drive twenty minutes out of the way to another location just to receive the services I have already paid for.Long story short, on multiple occasions they have really screwed up my appointments and have lost my accounts (which again, are prepaid). They dont want to give out the managers information if you have issue and are extremely rude (even though they want to be nice and stand when you enter).This type of service from what I thought was a respected and dependable company is unacceptable and really unfortunate because the technician I had was great.

La
Review №92

Very nice staff, I was nervous for my first appointment, but the staff was able to explain everything in detail and answered all my questions. I feel very comfortable every time I go.

El
Review №93

Had Mandi Wisler! She was fabulous! I had went into European Wax Center to have my eyebrows done & Mandi did an incredible job! I will definitely return to have other services done & highly recommend Mandi Wisler!

Ma
Review №94

Kiersten, wax my legs and bikini lines, it was really nice , smooth and not pain. Will be back!

Da
Review №95

This message is regarding this service that I unfortunately DID NOT receive. I had an appointment at 4:30p today. I arrived at 4:15p. After being questioned by the receptionist to present my ID that had been stolen with my wallet, I was reluctantly checked in. During the 25 minutes that I sat and waited for my turn I sensed the receptionist was getting irritated by the number of people coming in. Also, the phone was continuously ringing because she would let it ring until she couldnt take anymore then finally pick up the call. I sat there until 4:40p, after multiple people that came in after me were called back for their reservation before me. Being that I had another appointment scheduled afterwards, I couldnt risk missing it to sit and be ignored any longer.

El
Review №96

Love the wax, and the experience! They make it comfortable and quick. Definitely coming back!

Te
Review №97

Go to the location in Clifton. I left with a patchy wax job and there were tons of hairs left covered in wax where there shouldnt have been. Never had this problem at the Clifton location, pretty disappointed.

Kr
Review №98

Love this place & especially Audrey. Always friendly, knowledgeable, and curteous. I wont go any place else.

jo
Review №99

The specialist that assisted me was very good, and I will be returning.

al
Review №100

Always Satisfied & this location is the busiest & most popular

Information
37 Photos
100 Comments
4.5 Rating
  • Address:2692 Madison Rd C1, Cincinnati, OH 45208, United States
  • Site:https://locations.waxcenter.com/oh/cincinnati/cincinnati-rookwood-0343.html?utm_source=google&utm_medium=search&utm_content=local-listing&utm_campaign=gmb-listing&utm_term=ewc-gmb
  • Phone:+1 513-924-9299
Categories
  • Waxing hair removal service
  • Beauty salon
  • Beauty supply store
  • Hair removal service
  • Spa
Working hours
  • Monday:9AM–9PM
  • Tuesday:8AM–8PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–6PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Health & safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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