This was by far the greatest experience Ive had dealing with getting my car fixed. they literally did everything to ensure i was satisfied after they fixed my vehicle. i would definitely recommend this to anyone who needs any type of work done to their vehicle. These gentlemen are honest professionals and do the best work

Five stars all the way for Executive Collision Center. I didnt really know what to do after my vehicle got bumped from behind. There wasnt a lot of damage and the person that hit me preferred to pay out of pocket and not involve the insurance companies if possible. In the past, Ive gone to a few body shops that really werent interested in small jobs that didnt involve payment from an insurance company. I made a call to my insurance agent and he suggested trying Executive. I called them and was able to get an appointment for an estimate the same day.They were obviously very busy when I arrived but I didnt have to wait long. After a few minutes they went over my car and described in detail what would be done to repair the damage to the rear of my Honda CR-V. After that we returned to the office and they wrote up the estimate. I asked for a second copy and they were happy to oblige me. The following day they phoned me and said the responsible party had contacted them and verified they would be paying for the job. Executive scheduled my vehicle for a few days later.Executive Collision Center is not open on weekends so I used the convenient after hours key drop slot and dropped off my vehicle on a Sunday since my work schedule didnt permit me to drop it off on Monday. I appreciated the timely communication from Executive. They called me regularly to keep me up to date on their progress on my vehicle. On Wednesday they called and told me the work was completed, the bill was taken care of and my vehicle was ready for pick up. I picked it up after work the following day. The process was quick and easy and my vehicle looked absolutely perfect. I was impressed that they gave it a good cleaning inside and out.Throughout my interaction with Executive Collision Center I found the staff pleasant and professional, even fun to talk with. I enjoyed my interaction with every employee I had contact with, it was evident they take great pride in their work and enjoy their jobs. I was thrilled with the work they did on my vehicle and was very impressed with the fast turnaround time. I really appreciate the level of service I received for such a small job that didnt involve an insurance company, they made me feel like a valued customer. I unconditionally recommend Executive Collision Center and will not hesitate to contact them should I have need of collision services in the future.

Excellent service and high quality work. Ariel and Jeremy are amazing. Ariel kept me updated every step of the way. I was able to drop off my car the night before my service. The next day Jeremy called when it was done, but I did not have a ride to the shop. He delivered my car to my home. Front door VIP service! Thank you for making this so easy for me.

I am so impressed with the service and professionalism of this business. Ariel and Jeremy made my experience one to remember. They guided me through the process, helping me every step of the way. I can’t thank them enough for being so kind and doing such an amazing job on my car.

Ariel was super helpful and really professional

Great staff with superb by Jesse and Don.Five Star Quality at a reasonable price.

Executive painted my F350 that I wanted to freshin up. Thanks to the whole team for the great look

Thank you to Executive Collision Center for restoring my car when I hit a raccoon. They made it look brand new and kept me updated throughout the process. They were very friendly and helpful answering any questions. I had a previous negative experience with a different collision center but this one helped ease my fears about the process amd Ill use them again if I ever need to.

Don and Jesse have been taking care of my Lexus for years, they are very friendly and always get the job done as quick as possible! Also it is reasonably priced compared to other shops

Excellent customer service and friendly neighborhood place to go! I stopped in for an estimate and some advice on what to do with my car. Jesse spent time with me to explain a little about the insurance and DMV inspection process that I needed to know. When I didnt understand, he patiently went over it in more detail. His final advice was in my favor, and that was not to spend money unnecessarily on excessive body work that I didnt need and didnt want. He could have tried to squeeze some money out of me, but he didnt. He spent some of his time out of a busy day, instead, to put me at ease with a decision that I was struggling to make about what to do with my car on a limited budget. It is a great feeling when you meet people who are honest and who still have that good old-fashioned work ethic! 😊⭐🌟 Thank you Jesse! ♥️🇺🇲👍

Don and Jesse are amazing and friendly. I have used their shop for years and will not take my vehicles anywhere else! They treat everyone like family, with fair pricing, and excellent fantastic repair jobs that will make your car look like new again. Dont hesitate, give them a call!!

My daughter moved to Chesapeake from ct. The bumper on her car was falling off. she chose them randomly and stopped in at 440 .pmThey looked at the car took it in the shop and gave her a ride home.They fixed it the next day at a very reasonable price. They are honest and trustworthy. Most places wouldnt have bothered with such a small job. Let alone fix it the next day. great service great people!

Locally owned business, that does excellent bodywork and mechanical. They have worked on several of our vehicles and we have always found them them to be fair and honest! Highly recommend them!

These guys are the best in business! They did an excellent job on my truck. Very impressed and I will definitely be using them again in the future!

Excellent work, excellent service. you cant tell the car was in an accident--and this is after the front end was seriously damaged. they took care of me as well, Extremely patient. Especially the price is terrific. Very rare that I can recommend anyone in the auto field this highly.

Excellent customer service

These people are wonderful. They do great work. Will take any vehicle there. Thanks guys!

Very professional and timely service!! I highly recommend Executive Collision. Give Don or Jess a call

****WORST EVER****I had decided to go to Executive Collision after someone had hit the back of my vehicle, and destroyed it. My mom had her Infiniti fixed there, so I decided why not??They called me to tell me my car was finished early. Okay, cool. I couldnt get to it that day because I had to work, and I told them Id be there to grab it the next day (Saturday). I talked to a gentleman and told me he would leave the key in my vehicle, since they were closed. No problem! I get there to pick my car up, my car is completely unlocked, with my key INSIDE of the office, which was locked and closed for the day. Its okay though, because they didnt fix all the damage they were suppose to. I had to call my insurance and wait until Monday to talk with the guys at Executive. They told me they would take care of it and call me when it was ready. They did not call. I only have an hour for lunch, and Im freaking out because they had not called. I had to call them, only for them to say, Oh yeah! Its all ready to be picked up. At this point Im just happy to have my car back. There were some issues with paperwork, but there was a very nice man who was understanding (honestly the only good thing about this), and then there was a very rude older man who just had an attitude. I honestly wouldnt be posting anything or be upset anymore, except my coworker told me that my driver side tail light (the MAIN thing they were supposed to fix), is OUT!!!!!!!Thankfully my boyfriend, and many of my friends are technicians and it was a simple fix. But I shouldnt even have to go through this! I hopefully wont be in an accident any time soon, but if I am...HA! I will COMPLETELY avoid this place!!! TERRIBLE!!!And by other peoples reviews, they cant complete repairs properly the first time.

My insurance company recommended Executive Collision after I was in an accident that damaged a quarter panel and fender. I was initially weary as some reviews were very negative, but a good friend also recommended Executive Collision so I went ahead and scheduled my repair there. The owners were exceptionally nice and prompt and honest. The repairs took nine business days, during which I received continuous status updates. Considering the volume of vehicles they were working on this was an acceptable turn around time.After the repairs were complete my vehicle looked as good as new. I am very pleased with Executive Collision and would recommend it to others.

Great customer service awesome to work with they keep me informed of what’s going on with my vehicle very knowledgeable and very professional highly recommend them to anybody looking for bodywork or Vehicle service and repair

A very pleasant staff that addressed all of our concerns and got us back on the road after an accident. Our vehicle looks like the accident never happened.

Very quick service. They worked with me to get the price I needed. I dont usually trust other places outside of euro-only shops to work on my Passat, but it seems like they did great.

I had to select at least one star, really would not recommend this repair shop to anyone. My car has been given back to me with unfinished repairs. I get better results if I do the work myself.

My past experience with this business is nothing less than stellar. Great work

Always professional and do a great job.

Highly recommend Executive Collision. The people are professional, helpful, and friendly; the work is superb!

Highly recommend! Awesome repair work from start to finish I have my cars repaired there and have never had an issue!

The best place to go to have your

Great service and quality. Easy to work with and great customer service

I have used Executive Collision exclusively through the years, I have 5 different vehicles repaired, each time I have been very happy.

Great service and great workmanship I recommend it a 100%

Wonderful owners and the work on my Audi i8 was amazing!

They are nice people but lack when it comes to quality. This was the recommended shop for Allstate but the work was anything not In Good Hands. The paint has many imperfections from sloppy prep work and poor clean up, the badging was not placed in the correct (factory) location, and the body gaps were not proper. The owners listened to my concerns but the mechanics were unable to find the cause of my concerns. Two minutes under the vehicle revealed a transmission mount was unduly under tension (as I suspected and cued the owner in on). After bringing the vehicle home I noticed a myriad of other flaws that I now have to take it back in to have fixed. A 5 day repair turned into 21 days due to parts delays, paint delays, and their level of volume. My vehicle was ready for pick-up with a large shiner on the hood that anyone could have spotted across the lot. Again though- Jesse and Dom are nice but this shop is not for the person who would like a very fine job done.....its more of an economical solution if youre on a limited budget.Will I take anything else back there? Nope. I am only returning since Dom is so helpful with correcting issues after they have been brought to his attention, aside from the dust/ dirt in the paint and orange peel in clear.

I gave Executive Collision my SUV to fix my front bumper because Allstate (my insurance company) suggest them. I took the SUV in and the vehicle was back to me within two weeks, looking like new. Three weeks later I start to notice that the new bumper’s paint is starting to peel. So I take my SUV back to them. Two days after my SUV gets there it gets broken in to on their property. They call to inform me and tell me to inform my insurance company just in case they are not able to replace the window. I asked why do I need to inform my insurance company about something that happens on their property. I told them no you place the window because it happened on your property. After a week of wait for the repaint I arrive to pick up my vehicle and they park my SUV on the side of the road with the keys in the ignition. This is a company that called a week ago to tell me that my vehicle was broken in to and now they park my SUV on the side of the road like it a piece of trash. If you want your vehicle to be safe and worked on at the same time try your luck somewhere else because the customer service of this place is not one to brag about.

Had my truck fixed there after some one hit me. I asked them to make sure they looked at the back of the head light to make sure it wasn’t cracked or anything like that. I picked it up and they told me they checked and there was nothing wrong with the head light. Once I looked closer the alignment on the fender and bumper that they fixed was not spaced correctly. Fast forward a few months I go to put some aftermarket head lights on my truck and the head light they said was fine was cracked down the back of it. Besides that they are just rude on the phone as well. I will never go there again and no one else should either.

Car not ready on timeOverspray on car.

Exceptional service. Quality repair work. Thank you Don and Jesse!!

Perfect paint and customer service from beginning to end. Could not have asked for a better experience.

Phenomenal!! Beyond professional service as I was treated like a king. I cant say enough about how good my experience was as I will be taking my cars here as long as I continue to own cars!!

Quality work and awesome customer service! I can always count on them to get the job done right.

They fail to know what theyre doing, lie about faulty work done and are extremely rude and dishonest. Absolutely garbage. I wouldnt recommend this place to my worst enemy. The owner should be ashamed of himself for running such a shitshow. The company is an embarrassment to mechanics everywhere. If you want to get your vehicle fixed i bet my 4 year old with a fake wrench will do a better job than this place!

Excellent work great job on my truck

Excellent place for collision repairs. The owners are great to work with.

Very accommodating, fair prices and pristine work!!Call Jesse and Don

Customer service was amazing very nice and explained everything. They also fixed my car in a timely manner.

Awesome Body Shop! Extremely friendly keep you updated from start to finish!!

If yer lookin for a place to park yer tractor overnight, theres no other place to be goin.

This is the worst car cosmetics repair shop I have ever been to. They don’t have the first clue on what to do in this field and I’m actually surprised that they are still licensed. If I was an employee here I would be ashamed to say that I work there but if you need body work done to your car I would find another place first. Save yourself some time and money.

Best repair shop

Best body and repair centers in the Hampton Rds area

Excellent service and people, thank you for taking care of us!

Very good work. Good communication

What a shitshow after having to take it multiple times to get them to get it right after they should have had it done the first time while they attempted to try and fix the first issue they created another one by damaging my door trying to deny it then they said that they would fix it they half-ass fixed it the place is dirty as hell unorganized their stuff everywhere they deliver the car to you dirty as hell there was water spots all over the place I drive a high-end car they screwed up someones paint job while I was there and he was yelling at the owners they also delivered someone to Honda and he had to stop and come back in and say why are all the lights still on in my car places disorganized and as a joke avoid at all costs I will be filing a grievance with my insurance company they should not be allowed to touch anyones cars need to maybe just shut the doors on that place I will never go there again

Awesome work and quick too.

Professional estimate, my opinion, they know what they are doing.

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