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Cavalier Mazda
1552 S Military Hwy, Chesapeake, VA 23320, United States
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Cavalier Mazda
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He
Review №1

This was the easiest buying process we have ever had. The sales team is kind, patient, knowledgeable, and not the least bit pushy. We would recommend this dealership to all. We are so happy with this car!

Al
Review №2

The best car buying experience I’ve ever had. Cameron listened to everything I wanted in a car. Going above and beyond in assisting me in finding the perfect car to match my needs and wants! He was super helpful, and did not try to pressure me or be pushy in any way. I definitely will be recommending Cavalier Mazda to friends and family. I can’t wait to “feel alive” in my new Mazda!

Ra
Review №3

Excellent customer service!! Deliver on their promises. Best of all they dont mess around with numbers so you dont have to spend half a day there. Ask for Jacob or Phil, the best!!

Ra
Review №4

The idea of buying a new vehicle feels extremely stressful. But not this time! Lisa and her team made the whole process extremely easy, fast and stress free. I’m so happy with my new CX-9 and would definitely recommend them to anyone! Lifetime Mazda lover!

Ni
Review №5

The easiest dealership we’ve ever worked with - everyone was nice, knowledgeable, professional and helpful. We will make the drive from the Richmond area to work with them again if/when needed

Pa
Review №6

Had an awesome sales person in Cameron. Cameron was very knowledgeable about the vehicles we were looking at and not pushy at all. He was very personable and great to work with. I would recommend him to others. My wife and I both drove away with our desired vehicles at the price and payments we wanted.

Jo
Review №7

I recently bought a Mazda 3 and the team at Cavalier Mazda made it a great experience. Jacob, Phil and Kassi were all very professional and explained every step of the process. There were no high-pressure sales tactics, everyone was fair, honest, and respectful. Would definitely recommend Cavalier for anyone looking to buy a Mazda.

To
Review №8

This was a quick and easy process! Special thanks to my salesman Fred and Ms. Danene in finance! You all are amazing! Thank you!

De
Review №9

Sales team and finance were excellent very friendly made sure all my concerns were taken care of went through the whole entire vehicle to show me the vehicle and the Carfax everything went smoothly through them would highly recommend

Lu
Review №10

AMAZING service! Jordan helped me walk away with a car Id never imagined to get with my budget. It was my first time getting a car from a dealership, and he and his team were so transparent with me and took their time explaining (and re-explaining) everything I needed to know, from my new cars features down to paperwork detail, insurance, and finance specifics. Ill definitely be coming back for any future purchases!

Er
Review №11

I purchased my Mazda CX-5 from Cavalier back in November of 2020. It was such an easy and pleasant experience! Jordan V. is the best salesperson I ever could have asked to work with. He’s so patient, kind and knowledgeable. He takes his time to make sure you’re comfortable with your purchase. Jacob in finance was also wonderful to work with - he made the process super easy and FAST. I was so impressed with the service of Jordan and Jacob that when my mom was car shopping, we made sure our first stop was Cavalier! We’re both so happy with our vehicles and will absolutely be back in the future!

de
Review №12

I just leased my second Mazda from Cavalier yesterday and once again it proved to be a great experience. Id especially recommend Jordan as a product specialist to deal with as he continued to work the deal over several days to keep a satisfied customer. Ill see you all in 2.5 years!

Mi
Review №13

Very relaxed and easy buying experience. Phil and Jacob made it fast and easy.

Ad
Review №14

Jordan did an awesome job getting me into my brand new Mazda CX-30! He set my expectations immediately and fulfilled all his promises. He wad a pleasure to work with him and his awesome dedicated team! Thank you guys for putting me in my new car!

J
Review №15

Very easy process and Jordan and Jacob were a pleasure to work with!

Ji
Review №16

Best experience ever with a dealership, highly recommend! Ask for Fred!

Ja
Review №17

This was my first Buying experience with this dealer. Being in the sales profession I have high expectations for salespeople... I emailed this dealer told them what I wanted and what I wanted to spend. Within a few hours they sent detailed quotes on a variety of vehicles that met my criteria. They made me a deal on what I really wanted and came in almost 2k under any other dealer within a 250 mile radius. Thank you to LeeAnn, Fred and Shannon. We appreciate your great service.

Ri
Review №18

We had Fred Sanders as our Sales Representative and he made the process extremely easy from start to finish. Fred is very knowledgeable about the cars and will explain all of the accessories that come with the car you choose. The service was also very good when we bought the car in for its protection packages and had the car ready for us quicker than we would have ever expected. Cavalier Mazda is Definitely the place to go!

Sa
Review №19

5 stars; best customer service Ive ever had at a dealership. Lost the key to my 1994 miata. They had a blank in stock and I was in and out in 20 minutes

Am
Review №20

Purchased a car easily, however the dealership did not keep their word on the loyalty reward.

Re
Review №21

Beau Daniels sold me my Mazda Minaya. Ive never dealt with a more honest, sincere salesman. He even payed me a follow up phone call, a few days after my purchase to make sure I was totally satisfied with my new vehicle.

Fr
Review №22

I will always purchase from this dealership&get my vehicle serviced here . Fred Sanders was great to work with ! Very knowledgeable about Mazdas & professional. I went by myself, I already knew the vehicle I wanted, easy process no pressure.This is my first Mazda & im in love.Even if you do not know what vehicle your interested in or if you have a billion questions like I did just buy your vehicle here. Simple as that.

N
Review №23

Phil & Jacob are your go to team for Mazda cavalier. They did an excellent job in making me feel welcomed & well informed. Would definitely recommend this dealership to anyone looking for a vehicle! I love my 2021 Mazda CX- 5!

Ni
Review №24

Jordan Vodehnal was the perfect salesman! I cannot tell you how impressed my husband and I were with his complete knowledge of Cavaliers inventory. He had rapid fire answers to our questions.He presented himself professionally and well mannered.We will definitely be asking for him the next time we are looking for a vehicle.

Ro
Review №25

Caitlin, Josh and Scott always take great care of my family and our servicing needs! I like that my time is important to them and that they dont give recommendations that I dont need! Its nice to be known by name and greeted with warm smiles by the ENTIRE staff! 😁🙂

an
Review №26

Phil and boa are so helpful and courteous. Today was my second purchase from mazda. They helped me both times. The customer service is amazing and nothing like anything Ive experienced at other dealerships. Thank you for all you do!

Dr
Review №27

The whole Cavalier team was great. The best buying experience I have had buying a new car. If you are buying a Mazda buy at Cavalier you can thank me later.Shopped for days for the best price on a CX 5 at many dealerships. Cavalier beat it in minutes without all that back and forth BS you get at other dealerships.We were in and out in less then 2 hours with financing, Car prep, plates, and car tutorial.I would recommend Cavalier Mazda to all my friends and Family.

Ho
Review №28

I love Cavalier Mazda. 12 years ago I purchased a 2009 Mazda 6 from there and had a great car shopping experience. From start to finish it was excellent and unparalleled service. That service continued even with the service department for the years of auto maintenance. Last week I decided to lease the 2021 Mazda CX-5 Sport. Because of my lifestyle and schedule I had already researched the vehicle and planned for an online purchase. The experience was SUPERfast, flawless and awesome! Beau Daniels followed up with me the next morning via text/email and within a couple hours notified me I could come pick up the car! No gimmicks, no nonsense, just SUPER service! When I went I was met by him and Cameron, a new sales representative. The car was cleaned up, full of gas and ready for me to inspect, test drive and leave with! Cameron helped me learn the vehicle and assisted me with setting it up, while Beau worked to get all paperwork printed and get me out on time. SUPER tutorial on the vehicle by Cameron. Beau was friendly, genuine, humble and HONEST. I was blessed with a payment that was actually $47 LESS per month due to the vehicle being less than the online price which Beau pointed out and corrected. WOW. How often does that happen? We got EVERYTHING done and I was out the door, impressed and happy with my purchase and experience! I have received follow-ups from Beau and Cameron and even an introduction from Scott the service manager. I am so glad I chose to stay with Cavalier Mazda. THEY SHOULD TRAIN OTHER DEALERSHIPS ON GENUINE CUSTOMER SERVICE!

Ap
Review №29

I had a great experience with Cavalier Mazda. They stuck to their original deal we worked out and I never had to worry about feeling pressured. I love the whole team I worked with. Helps that I love me new CX-5 too!!!

Jo
Review №30

Purchased a CX-5 after droving 3.5 hours to this dealership from NC but trip was totally worth it. They responded promptly to an internet inquiry I placed the day before and got on the phone with me as soon as business opened the following day. They gave me a killer dealer and when I arrived there, the car was ready and all the paperwork ready to be signed. Didnt talk down to me because I was a woman. Also didnt pull games with prices. Was so tired of dealerships saying well if you find a better deal, come back to me and Ill sweeten the deal. NO! Give me the best price the first time I ask! No surprises at all like some dealerships try to pull. They were very organized and handed me off between the sales team, insurance folks, financing like a well oiled machine so I could get out of there quickly. I appreciated the fact everyone wore masks so felt safe there. Overall, a great purchasing experience and would buy from there again!!!

Th
Review №31

This is the second time I’ve had work done on my Mazda 3. As a factory motorcycle technician myself, I go in there knowing more than I probably should when it comes to repairs and pricing. I have had a really rough go of local repair spots but this service department hasn’t let me down yet. Went in with what I thought was surely a ball joint issue front and rear. Expecting the worst, they called with some simple control arm bolts loose and a rear swing arm issue that I already knew about. They sent me out with loaner vehicle until the parts arrived later that week. Picked the car up today and all off the popping and clicks I was worried about were gone. Car handles great with no steering shake as well. Very happy. Great customer service from the service writers as well.

Au
Review №32

Awesome experience for a new car buyer. Staff was incredibly friendly and helpful. Highly recommend for anyone in the market!

Fa
Review №33

My buying experience at Cavalier Mazda has been great. Beau Daniel and his team were very facilitating and helpful in providing a great deal. Beau went out of his way to provide the best competitive price and he included a few perks with the purchase for no cost. On top of that, after expressing my concern with the pandemic and being around 3.5 hours away from this dealership, Beau offered to have the vehicle delivered at no cost, with minimum contact. The car was delivered and paperwork was done with one person in just a few minutes and that was it! I definitely recommend this dealership and the great staff, they were great in answering all my questions and very patient with my decision making.Thank you

JB
Review №34

I visited Cavalier Mazda for the first time today. I had a safety recall on my 16 year old Mazda MPV Van and they happened to be the closest service dept. I must say that I was quite impressed with the dealership, shop facility and most importantly the team. Its a true testament to their commitment to customer service when even though I have an old Mazda I was still treated as if I were the owner of a brand new car. Also, upon leaving, the sales team asked me if I had been helped with a smile but NO pressure and a thank you for my visiting! This inspired true confidence in the dealership as well as the brand. Because of my interactions here I will likely purchase my next new car from this dealership. Well done! The Mazda brand would do well to recognize Cavalier Mazda on Military Hwy.

Sh
Review №35

Jordan was fantastic and got us the vehicle we wanted just based off of a description of what we were looking for. A great experience!!

Ke
Review №36

I like to take a second and tell you what fantastic people Cavalier Mazada in Chesapeake have. From my first contact with Lisa via phone and text, to my test drive with Fred Sanders, whos a quality guy. Top notch from start to finish. I purchased the car the next day, the finance guy did his thing, the detail guys did theres, and Im a very happy customer. Thanks.

An
Review №37

Made an appointment to get my oil changed, of course they checked other things gave me a very reasonable price. Needless to say made my appointment to get everything else taken care of and they will put me in a car to use for the day while the service my vehicle really can’t beat that. Best customer service and everyone was helpful and friendly. When it’s time for my next Mazda I will be purchasing from them!!!! Keep up the awesome job!!!

Je
Review №38

Our sales person, Phil was very friendly throughout the purchasing process. He was also helpful in explaining features of our new Mazda CX-9. Susan Salem was very helpful and kept us apprised throughout the process and purchase of our new car. This is our second purchase at Cavalier and we are very happy with the dealership.

C.
Review №39

They are very professional! They aren’t pushy, they are straight to the point and help you find what you areLooking for. They also dont keep you there all day with the running back and forth. Jacob did excellent with helping me find exactly what I wanted. This was by far the best and easiest car buying experience i’ve ever had. If you are looking for a Mazda I’d definitely recommend Cavalier Mazda.

An
Review №40

This is a reposted review from my last one that the dealership asked me to reconsider after they fixed the brakes. Additional customer service issues have been added11/2020Again their service department needs work. I am now having issue with my side mirrors not folding all the way with a lot of play in the mirror housing that they are currently unable to replicate, which I will say fixes itself every so often so that I will just need to video tape for conclusive evidence. If it was just that, I wouldnt be as annoyed as I am. The issue is that my driver side mirror vibrates at highway speeds which causes the image to be shaky and disorienting. It happens to me everyday on the highway at 60-70mph and sometimes 55mph, but apparently neither the technician nor the manager are able to replicate it. I am annoyed because this issue disorients me every single day I drive the CX-5, but they say that compared to the other CX-5s, they see no difference. Be prepared to pull teeth and videotape the actual issues with your Mazda if you expect proper warranty service at this dealership. Invest in a wide view dash cam so you can document these issues as they come up. I know I will now since I am never believed at this dealership.11/2019The sale service is great, but the service department is a mixed bag. The first oil change I had with them, they had used the wrong filter as they did not realize my CX-5 was one of the new Turbos and they may have used the wrong oil as well according to the paperwork. The wrong filter had also been installed when I had the oil replaced after finding out about the incorrect filter and oil after the first change. On an additional note, I have had a brake squeak since a few months after I purchased the car. The dealership has apparently been unable to replicate the issue every single time. Ive had the squeak daily since and its getting frustrating since I know 100% that this squeak is not normal. Its not rust-related nor is it wear and tear since I am now just into 12000 miles on my vehicle (8 months after I started having this issue). There is even a service bulletin describing my exact issue (04-004/19). Mazdas drive great, but if I knew the warranty service and dealership after-service were going to be like this then I would have reconsidered the purchase here.

Br
Review №41

Ive been bringing my 2007 Mazdaspeed 3 here for service for years. Scott Benson and his team always take fantastic care of me and my car. Scott is the most honest and straightforward person Ive ever met at an auto dealer or any mechanic shop, and he genuinely cares about his customers. I do a lot of work on the car myself still, but for the things I cant do, I wouldnt take my car anywhere else.

Sc
Review №42

We bought a new 2020 CX-5 here because they could sell it for the lowest price in the region. When we test-drove the vehicle, we did a thorough inspection: it was spotless and ran well so we purchased the vehicle and had them install a hitch and mudflaps. In the process installing the accessories, they smeared grease/oil on the interior roof-liner, just above the drivers seat. We pointed it out to them and they said their detailers werent in, but they would call us to fix the problem promptly. We never heard back from them. Every time we see the oil stain in our brand new car, we regret not purchasing the vehicle from Hall Mazda.

Th
Review №43

Wife went to buy her new car yesterday and the sales staff where nothing short of Awesome. They helped her buy the car with ease met the price we where expecting. Streamlined the paperwork so we didnt sit there for hours. If your looking for quality service and good value then this is the place.

As
Review №44

Adam and Lindsay were an amazing team working with me. They listened and understood what I could do and couldnt do. Worked hard with the banks for a loan percent that could fit into my budget and make sure I was completely taken care of! Huge shout out to Adam and Lindsay for making my dream car finally happen for me!!

El
Review №45

Cavalier Mazda is willing to work with you on providing a good deal. Their service department has been good.

Ri
Review №46

Top-rate dealer! Sales staff are the best, and all of the sales folks that Ive bought cars from are long-time Mazda owners themselves, and extremely knowledgeable. Service Dept is well-organized and unquestionably competent, making suggestions on maintenance where appropriate but not trying to upsell you on unnecessary work. Its a pleasure to deal with Cavalier Mazda!

Pa
Review №47

This dealership earned 5 stars for their professionalism, genuine caring attitude and desire to please in a most unassuming manner. Our first encounter was via internet with Jennifer Patterson. She arranged an appointment with us which had to be changed several times. We were greeted at the door by Fred Sanders and Beau Daniels. If you want a seamless, informed purchase, you must give these folks a call! Wish I could add one more star for how satisfied we are with our purchase! Thanks, guys! You sure know how to treat people!

Li
Review №48

I drove down the DC and had a low tire pressure light on. I wanted to get it checked out before my drive home. The staff was super friendly and professional. Since there was really nothing wrong with the car they reset the alert and didnt even charge me. BONUS: They cleared an outstanding recall. All within an hour.

Is
Review №49

I am so glad we stopped at Cavalier to take a look at the Mazda CX5! John was great, he was very knowledgeable and personable.The manager and finance team were amazing as well. The whole experience from test drive to purchase was easy and very relaxed.I was also very impressed by the time John took to go over every feature on my new car and I mean every little feature!!Thank you Cavalier and keep up the good work!

Na
Review №50

I had really good experience at Cavalier Mazda. Fred was great. He was very knowledgeable and patient with me. He made sure I got exactly what I wanted, and was able to offer me a pretty good rate as well. He wasnt pushy and never made me feel pressured. Fred worked around my schedule and saved me a ton of time. I am very pleased with the quality of service I received and I absolutely love my new Mazda3.

Cl
Review №51

This is definitely the best place to go in Hampton Roads for a Mazda. I worked with Phil, who was incredibly helpful and accommodating, and made the whole process very easy. I went to another local Mazda dealership first and didn’t have a great experience, but received exponentially better service and pricing with Cavalier. Highly recommend Phil and Cavalier!

An
Review №52

Kayla is an AWESOME service department worker. She always so on top of her job. She makes you feel special from the time you check in until the time you leave. And the rest of the service department is awesome also. She just the 1st greeter when I enter into the bldg.

La
Review №53

We have purchased 3 new cars from this dealership and we really like them. They are friendly and truly make it a wonderful buying experience for their customers. During all three purchases, I have worked with Fred and Mark. About a week ago I brought one of my co-workers in and she left with a brand new vehicle as well. They always provide top-notch service and offer great deals. I highly recommend working with Fred--hes probably the best car salesman Ive ever encountered.Their service beats out all of their competition!! Before going there, we visited various dealerships that really didnt even compare. Other local dealers did not prioritize their customer service at all and we walked away and always found our way back to Mazda. Ive become quite a fan of all of their vehicles, as they have something that will most definitely fit your needs at an affordable price. Check out their Military Specials too, we always get some kind of deal being active-duty.Go there!!! They are great!!!!

Wi
Review №54

Steven was a great salesman to work with and met all of our needs. Not pushy whatsoever and made sure we were happy with our purchase. Cavalier was a breath of fresh air after dealing with some other dealers in Hampton Roads of various brands.

S
Review №55

First class buying experience with Phil from Cavalier Mazda in Greenbrier. He was knowledgeable, patient and best of all got us a great deal. He is a gem and a true asset to your company. Also, thank you to Patrick, Lindsey and Beau who closed the contract swiftly and professionally. We will definitely be recommending Cavalier Mazda to our family and friends.Bravo Cavalier Mazda.

Da
Review №56

Austin was very knowledgeable and helpful. Took less that 15 minutes to show me the vehicle and give me the information I needed to make a decision. Got me in and out quickly when I purchased vehicle. Great experience.

Ma
Review №57

Awesome car buying experience! I recently purchased a new car from Cavalier Mazda and the entire staff were incredibly knowledgeable, hard working and friendly to work with on a deal. It is extremely rare to walk away from a car purchase and feel great about the whole process but that is what happened this past weekend while working with Lyndsey and Jonathan. I would highly recommend if you are in the market for any kind of car you stop by and give both the Mazda product and the staff at Cavalier a test drive. Both the cars and the people are all top-notch.

Co
Review №58

My car buying experience at Cavalier Mazda was absolutely spectacular! Go and see Michael Barrett. He the took time to make sure I got the car I wanted for a great price. Mikes professionalism and dedication to his customers is of very high caliber. He had no problem answering my questions, even after normal working hours. Cavalier Mazda is definitely the place to go if you want a great deal without all the added stress and ambiguities you find at other car dealerships.

Ma
Review №59

Great dealership to work with! Everything was quick and efficient, the managers and salesmen were very fair and weren’t playing games. I’d happily buy from them again in the future.

JO
Review №60

Nothing but awesome things to say about the peeps at Cavalier Mazda. They made our experience worth while, and were not into the high pressure sales gig like other Mazda dealerships. Our Sales Rep, Fred Sanders worked with us & ensured we got answers to any questions we had. He was also very knowledgeable with regards to their products which made choosing our new vehicle a sure bet. Highly recommend them as a dealer worth going to if youre not into the high pressure sales racket.

He
Review №61

No pressure from their sale people just expert guidance. The process of purchasing a car was easy and actually pleasurable. Phil Wilson and Lindsay were a pleasure to work with. Good prices and selection of cars. This is the place to go for either a new or used car.

Co
Review №62

Best experience I have ever had with a car dealership! I’ve been in and out of many of them for years. This experience blew my mind. Steven was the most helpful and patient sales rep ever. I would recommend everyone shopping here. Everyone who worked there was super helpful and kind. It’s like the chick fil a of car dealerships! 👍🏾

Jo
Review №63

I have bought many cars over the years and purchasing my Mazda was the best car buying experience Ive had! The entire Cavalier Mazda team was great! They went above and beyond with their customer service to me, and I really appreciated it. I didnt feel like I was being pressured into anything either. I would highly recommend purchasing your car here!

At
Review №64

I recently took my car to their service department and found out I needed a new transmission. Scott in the service department and Lisa were wonderful! My husband and I decided to buy a new car instead of replacing the transmission. Chris, our salesperson, was absolutely wonderful! He was very knowledgeable and patient with us. We have a very active toddler who was pleased with their childrens waiting area and the kind people at Mazda chipped in to keep him busy as we completed the paperwork. Wendy, one of the managers, was also a pleasure to work with. She thoroughly explained everything and her sense of humor was delightful. The other two managers promptly greeted us both times we entered and we NEVER felt pressured! Best of all, they work with you to find the best deals and we never felt pressured! I highly recommend Cavalier Mazda!

Jo
Review №65

Didn’t buy a car from Cavalier Mazda (decided that a different brand and model would’ve been better for me) but they were easily the most upfront, honest and easiest Mazda dealer to work with in Hampton Roads.Patrick and Lindsey were great to work with over the phone and email, as for a salesman I’d recommend Phil as he was very professional when we went to test drive a Mazda3 Hatchback.If my next car is a Mazda, it will be from Cavalier.

Ge
Review №66

We Stopped by for a test drive and everyone was friendly and helpful. We bought 2 cars and both transactions were smooth. Austin and Lindsey were very patient and accommodating.

Ro
Review №67

I have been a Mazda fan for a very long time and my experience at Cavalier Mazda is just the reason why. Everyone was very helpful, accommodating, and respectful. My recent sales experience with Phil, was not stressful and he made sure to help me get the best price on my purchase.I would like to also give kudos to the Service Department who has serviced my 2005 Mazda 3 since I have owned it. The staff is very friendly and very thorough. The parts department has also been a tremendous help, especially Chris, who makes sure he finds all the necessary parts for my vehicles.Thank you!

Ma
Review №68

I went in for a oil change and a inspection and was told there was a issue with my head light and that I wouldn’t be able to pass inspection. I was recently involved in a car accident and have been having a few issues with the he repairs I had received and was very upset with this news. I decided to take the fail and bring the car back to the repair place and Josh the technician who was working on my car decided to take a look at it and found out that it was not plugged in properly and fixed it and passes my inspection. He also pointed out some other concerns that I brought up with the repair place. I would also like to put a shout out to Katlin who’s was kind enough to hear my complaints about the whole ordeal with the repair place and offer me some great advice. Amazing service as always at this Mazda location would recommend buying from this location just for the service I would give 10 stars if I could.

Am
Review №69

They were incredibly helpful, knowledgeable, personable and much more. The whole experience was a joy! I got a better deal than I had initially expected which isnt what most people say about buying a car! I have a friend considering a new car and didnt hesitate to tell her to go to Cavalier Mazda. If youre thinking of going anywhere else dont. You wont regret it.

Je
Review №70

Cavalier Mazda was great! They helped me find the best vehicle for my needs and price range. The sales associate Fred and manager were very knowledgeable.They didnt pressure me to purchase like most dealers do. They had a good balance between being helpful yet not pushy. Id recommend this place to anyone searching for a new vehicle and make sure you see Fred!

Bu
Review №71

Hands down, the BEST car buying experience I have ever had. I had been to 5 dealerships before I came here and the difference in service was instant. They are all so friendly and want to make sure you leave with a solid car that you love. Mark and Mike worked with me and made the process super easy. I would recommend this place to anyone. They are great!!

Ch
Review №72

Excellent service; quick, thorough, professional, and friendly. The waiting environment is welcoming and I dont feel either ignored or evangelized. Wish I could recommend them to my non-Mazda-driving friends.

He
Review №73

Cavalier Mazda service department always greets my husband and I with a smile. They are very friendly and always take care of us. We get our scheduled maintenance done here.There was an issue with my CX5 recently and it had to be towed into the shop. Mike and Scott were awesome and gave me a rental car since it would be over a week to get my car fixed. They kept me up to date on the problems and got it taken care of in a reasonable amount of time.I highly recommend getting your car taken care of at this location. We will continue to trust them with our cars and will be buying our next Mazda from them!! Thanks guys!

As
Review №74

Highly recommend Mike and Morgan. Mike was awesome from the moment we arrived at the dealership. Very friendly and easy going. Definitely the best sales rep weve ever encountered. Morgan was also very helpful. He helped work with our budget and gave us an awesome quote on our trade in- which we had not cleaned before arriving (we were supposed to just look)- we have 3 kids under the age of 5, so if youre a parent, Im sure you can imagine all the crumbs and toys that were left in the car. They both did whatever they could to please us. We will go back to the both of them in our future buys!

br
Review №75

Our purchase of a Mazda6 at Cavalier Mazda was the most painless car buying experience that Ive ever had. From the beginning, when our salesperson drove our potentially new car to our house so I could test drive it, to the end when we were in Lindsays office writing the check, signing papers, etc. I have to say that it was Lindsay that really separated this cars transaction from all the others! Lindsay was genuinely a down to earth, easy to talk with, always smiling kind of person. We could have spent hours with Lindsay in her office just talking and laughing; she really made us feel welcome and at ease. Because of our experience with Lindsay, we will refer our friends to Cavalier Mazda if theyre looking for a new or pre-owned car!!I would have given Cavalier Mazda 5 stars if only our salesman would have taken just a few minutes to show and demonstrate all the features our new car offered. As we were leaving the lot, we had to stop as I ran in to the office to ask anyone how to adjust the steering wheel. We still know only a fraction of what this car is capable of.

sh
Review №76

Cavalier Mazda showed me superb customer service and support while searching for a new vehicle. I walked away happy with a great car and a great rate. The manager Lindsay is very friendly, easy to talk to, and makes sure you love the car you purchase. Mike B helped me with all of my concerns and made sure I got exactly what I wanted. I did not feel as if he was trying to push me in to a Mazda but give me exactly what I was looking for without the pressure. I would definitely get a car from here again and recommend all my friends. This establishment has a fine educated team with all of the experience to help you and your car needs.

Br
Review №77

This is my 3rd car I have bought from here and you always see the same amazing people. Phil has helped me each time since 2015. Always makes it so easy and quick. I had the pleasure of meeting Lindsey today who helped me upgrade from 2017 Mazda3 to 2018 Mazda 3 with no downgrades. They are the best and always easy to work with. They make it so hard to go anywhere else!! Thank you Mazda!!

Ho
Review №78

Cavalier Mazda was very efficient on helping me get a car. I was expecting hours of paperwork but the salesman Phil was there to make it easy and fun. I loved his attitude towards work. I will definitely purchase a car through him for now on. Thank you Phil and cavalier Mazda for my awesome car and experience!

ch
Review №79

Simply went in to test drive a car. Michael Barrett was exceptional in giving me an overview on the features of the car I was interested in. The other sales associate were very pleasant as well. The dealership overall was very nice as well. I had a very good experience.

Br
Review №80

I went to a few dealerships in the Virginia Beach and Chesapeake area and this dealership is outstanding. All the staff at Cavalier Mazda were very welcoming and pleasant. They listen to what you have in mind and even bring other options to the table as well. This dealership works with you to get you the vehicle that best fits your situation. A special thanks to Morgan Wood, Mark Self and Mark Baillio for all your help and for making it an easy process. Thanks to all the other staff that congratulated me on my new ride! Anyone looking for a trustworthy dealership and one that makes the experience an enjoyable one, Cavalier Mazda is the place to go!

VV
Review №81

Fast and professional service. Thank you!

Me
Review №82

Had a great experience here. Steven Campo was tremendously helpful and consistently went above and beyond. The auto service department is also top notch in accommodation and friendliness, especially Kayla (sorry, I never caught your last name!). I definitely recommend.

Si
Review №83

Rare to see such a high rating for a car dealership. I went myself today and found the typical overpriced car parts, but the service was by the far best I’ve experienced on that strip of car dealerships. Mike primarily helped me today, but all the staff were friendly and helpful.

Ke
Review №84

Prompt and honest service. I felt like I was helped in buying my first new car with lots of accurate information to guide me along the way. They were all knowledgeable about their respective departments and I walked away excited with a fair deal.

Ho
Review №85

We recently purchased a used vehicle from Cavalier. It was a very good low pressure experience, They have good vehicle pricing up front without the back and forth haggling at many dealers. Our sales person Priscilla Hughes was very helpful throughout the entire process. Even though they were very busy the entire staff worked hard to complete our purchase a quickly as possible. It was a pleasant buying experience and I would recommend them if your considering buying a car.

Mi
Review №86

Pleasurable experience purchasing a car. Even though they didnt have the car I wanted, Phil and Morgan went out and found a car that met all my specifications within hours. All in all, the whole buying experience was as easy as could be. I will definitely give them every opportunity the next time I purchase a vehicle.

Ta
Review №87

Was a fantastic car buying experience. Phil, our salesman, was very personable and helpful. I very much recommend the online application. We were only in the dealership a little over an hour and a half finishing paperwork.

Da
Review №88

My husband and I had a wonderful car buying experience with Ricky Griffin. He honestly is one-of-a-kind and made our experience awesome. When we arrived at Cavalier, we were only looking as I had recently been into an accident. After test driving the Mazda 3 with Ricky, I knew that it was the car I wanted. I just needed a little bit of time to register everything that had happened in the previous days. After about 2 days, we called Ricky to let him know that we were ready. He was extremely patient and understanding of the situation. I truly appreciate that he was so helpful. The Sales Manager Wendy was so great to work with as well. I am very glad that we decided to make our first Mazda purchase with them.

Ed
Review №89

I purchased a new vehicle from Cavalier Mazda face days ago and it was hands down THE BEST car buying experience I have ever had. The staff was very helpful. Not once did I get the feeling that I was being hoodwinked or scammed. a no-nonsense purchase. Shout out to Mitch, Michael, Mark, and Nick. they were very patient, understanding, and professional. BUY YOUR NEXT CAR HERE!

Re
Review №90

They had professional painters that were friendly and were able to work around the customer service

Jo
Review №91

Phil and Wendy are awesome! Came in here just to look around for prices and we ended up leaving with a brand new car because they were straight up honest with us! Wendy is very up front and will tell you whats doable and whats not. Phil is a great salesmen and will help push to get you a better deal! This is by far my best car shopping experience!

Ma
Review №92

Cavalier is a no BS dealership. There’s no back-and-forth on the purchase price they offer a good price for a quality vehicle. Their staff is friendly and knowledgeable . Go see PGil at Cavalier Mazda

ni
Review №93

Great not in your face customer service. Overall very smooth experience.

Sh
Review №94

I took my car to get serviced here. I went to get my CMU replaced in my vehicle for my radio. Costly repair might I add. Repairs were done fairly quickly. I arrive to pick up my vehicle and the vehicle wouldnt start. I hadnt had any problems with my vehicle prior to dropping it off. I go back in to let Mike the service advisor know it wont start. He proceeds to to get someone to check the battery and all of sudden I need a new battery. He tries to feed me some BS about vehicles needing batteries in 4 or 5 years. While that may be true, not for my vehicle. So you mean to tell me you drained my battery to the point where it couldnt be recharged and I had to get a new on a 2016 Mazda 6? No something was definitely up with that BS. VERY crappy service. Unplanned expense at its finest. I will never in my life bring my vehicle back to Cavalier Mazda for service. Definitely lost a customer. Hall Mazda here I come.

Mi
Review №95

Quality service here at cavalier Mazda. Very friendly staff, I went in and purchased a new miata club and the entire buying experience was painless and quick. Mike (the smaller mike) was very helpful and attentive.As soon as I got to the lot he approached me and asked if I needed anything or had any questions. He also didnt pressure me at all and let me browse at my own speed. Larry the contract guy was also very patient with me and helped show me the best possible deal, even if I didnt choose to finance with cavalier.Overall very happy with my experience and would recommend shopping there.

St
Review №96

The best car buying experience that I have ever had!!! The staff was professional and very friendly and made me and my son feel very comfortable. My sales rep, John, was very knowledgeable about the used Honda that I came to see. I saw the car on the internet and there were no hidden costs or gimmicks to this car like I had encountered at other car dealerships. Ms. Wendy, sales manager, was extremely helpful and gave me very wise advice during my finance application process. She made sure my paperwork was correct and worked to get the payment to fit my budget. Mark, the finance manager, was extremely honest and gave me straight forward answers to all my finance questions. There was no pressure buying tactics and the whole experience was very pleasant. I drove 94 miles to this dealership and I will do so again to experience the top notch customer service that the staff at Cavalier provides. Thanks for an awesome experience and I LOVE my car!!!P.S. my 23 year old son has autism and John took the time to help him work the coffee machine and treated him with respect as well as the other staff members. I wish I could give 5 more stars just for that experience for my son. Thanks for making him feel a part of the process. He also LOVES the car.

Bi
Review №97

Had a great experience purchasing my Mazda 6 from Cavalier Mazda. My salesperson Phil Wilson made the experience very easy and has provided great follow up. Will definitely purchase my next one from Phil and Cavalier Mazda.

Ch
Review №98

I went in for my regular service and was out of there in 30 minutes! Efficiency!

Aa
Review №99

Always great friendly and fast service.

ma
Review №100

I had an amazing experience working with Mike Barrett, Ken Deberry, Mike Williams, and the rest of the team! They definitely assisted me with any needs and concerns. I enjoyed their service so well, that two days later I purchased another vehicle! Thank you again, for all your help, and I will be looking forward to seeing you all in the near future!!!

Information
59 Photos
100 Comments
4.6 Rating
  • Address:1552 S Military Hwy, Chesapeake, VA 23320, United States
  • Site:https://www.cavaliermazda.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 757-777-3200
Categories
  • Mazda dealer
  • Auto body parts supplier
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Car battery store
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:Closed
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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