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White Lightning Harley-Davidson
7720 Lee Hwy., Chattanooga, TN 37421, United States
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White Lightning Harley-Davidson
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Do
Review №1

Just bought a 21 street glide special,snake venom. This is my second purchase and Amy has went above and beyond to make sure I am satisfied with my purchase,she nailed this one. Thank you

Ad
Review №2

I worked with Waldo to trade into the bike that I have always wanted. His communication throughout the entire process was great. He kept me informed on each stage of the purchase. 10/10 I would highly recommend him as a salesmen. For the dealership, I would rate 10/10 as well, they have a strong inventory and a special ordered part for a friend was delivered a day earlier than it was expected. They are on top of their game at White Lighting !

Ro
Review №3

Bought my 21 Road Glaide from Amy. She definitely goes abouve and beyond to make sure you have all that you need.

C
Review №4

Craig was awesome had an appointment to look at an Electra glide on Saturday but was forced to come in early due to my job. He took the time to come in on my unscheduled visit and get me setup with the bike finance and my trade in all in time to get back to work on my new bike. Great staff all around. Would recommend the dealership. Love the fact that they post prices online.

Sa
Review №5

This place is great. had all kinds of clothes foot wear and lots of Harley any color and flavor. Their prices are cheaper then most. Went to Boswells HD the next day in Nashville and they were 3 to 5 dollars higher as our HD here in Evansville, IN. Tje sales lady Amy was great and really friendly. Found me a 2017 Freewheeler I feel in love with, maybe someday.

Ph
Review №6

Great people... Waldo and Craig did a great job 100%.

Ja
Review №7

Great service and made sure i was taken care of. Waldo was my salesman and made sure everything was what I wanted.

Sh
Review №8

Great people to help , beautiful bikes and so very helpful everyone was , thank u guys

Co
Review №9

Super nice store!!!! Loved my visit and seeing all the cool bikes, and merchandise!!!!

Ka
Review №10

Could not have asked for a better crew. This shop hands down had the best customer service I’ve seen in a long time. Everyone single employee was down to help you no matter what, and they were all there having a good time. Very knowledgeable staff. They made the process very smooth. No question, Chattanooga has the best. Ronnie was who helped us through it all and we did not regret it. Definitely loved the woman riding around on her mini bicycle the whole time too!!

Ni
Review №11

Amy was amazing! If you need a bike stop in and see her.

Ar
Review №12

Nice Harley Store. They have new and used bikes. Even had two of the electric models, those will be hard to sell.

Th
Review №13

Third bike from here. As always great folks to work with. They were able to get me a good deal on the exact bike I wanted.Thanks to Amy and the entire White Lightning crew!

Ra
Review №14

Great shop with true Southern Hospitality. Great selection of bikes, parts and clothing. Would definitely recommend a visit for the Harley enthusiast.

Ga
Review №15

Thanks to Waldo and the team at white lightning helping me get together my dream bike!

Jo
Review №16

Wonderful business who care about their community! While plan ing a benefit, they easily donated without ever giving a second thought to it! Just sayin!

Di
Review №17

Went in to buy my first HD. Craig was AWESOME! I went in with a specific model in kind, but Craig knew it wasnt a good fit, so he found the perfect bike for me in my price range. Im super happy and will definitely go back to him specifically.Update: went back to see Craig for a second bike and our experience was even better. Went home with 2 new bikes. If you dont ask for Craig youre crazy. He will take the best care of you.

Ro
Review №18

Staff is super friendly.Bikes are reasonably priced.Store is very nice.Amy is ya girl...she is awesome to work with.

FR
Review №19

Great place to shop for motorcycles and get gear! Everyone is really nice and willing to help in anyway or just talk if you Lee not even in the market for anything at the moment. I picked this place to buy my first HD after visiting a few dealers of other brands and other Harley dealers. They really want your business and are willing to help you as much as they can. Jeff was a great salesman. I feel he was fair in the deal and I’ll definitely be back in the future for purchases and I will direct my friends to White Lightning!

TH
Review №20

The best thing is the there is no pressure from anyone, makes you feel comfortable while checking out what might be your next favorite ride. Also they are very informative on questions that are asked. Check it out and see if you have the same experience.

Bi
Review №21

From my first visit till I rolled out with my fatboy lo the experience was awesome everyone was so very knowledgeable and friendly especially my salesperson Waldo. Two thumbs up Mr.Waldo👍👍

Ke
Review №22

Craig was my sales person he did not pressure me he was a big help I give him 2 thumbs up

Ja
Review №23

They have a great staff and very knowledgeable about all of the Harley-Davidson products. I highly recommend everyone to stop byand visit them.

Ke
Review №24

So far the best place to get parts for my bike. Everytime Ive needed something this has been my go to place.

Mi
Review №25

It was our first time here 😁Great selection of Harley Davidson.Great ladys apparel 😎Staff was very nice and friendlyDefinitely will be back

Ed
Review №26

Loved it.really loved there Bikes on the show room floor.Great place to go buy your new are used Harley Davidson,or your Harley Davidson,clothes are anything else I can think of pertaining to Harleys they got it.if not Im sure they can get it.great folks working there also.

Ke
Review №27

Helped me with my bike. In and out in 5 minutes. Strongly suggest them if youre in the area

Ca
Review №28

Best experience getting new bike Waldo helped me out a lot made it easy no complaints at all very happy with my decision

Ch
Review №29

Great selections of bikes. Devin is a very knowledgeable and honest sales rep. Make sure to let me know if you find a used silver Road King!

Tr
Review №30

Thank you Harley-Davidson at White Lightning they helped me all the way from sales all the way down to service and a big thank you to my sales rep Amy J she was awesome

Te
Review №31

Wow, this was the best of Harley Ds we have been thus far...and we stop at most all we see...the Staff go above and beyond their means to help you, very knowledgeable of their products, have great sales, dressing rooms to try on merchandise , allow you to test drive most of their motorcycles, Satuday s they host , first of day, hot dogs, and drink while it last, they have a sitting area with fireplace and big screen TV ...and tables to sit in and outside...I say go have a look see because they sure do known how to show GREAT SOUTHERN HOSPITALITY to its finest...May you drive away with a full heart of knowing you have been treated like somebody...as we all did when we left...The SmithClan

Me
Review №32

Great experience all around on my recent purchase! Amy Turner went above and beyond to make sure we were happy. Everyone did

Ri
Review №33

My husband and I purchased our bikes from White Lightning HD. We also had our bikes serviced there as well. We always had a great experience no matter what department we were in. Sadly due to illness we recently had to sacrifice our bikes. We were able to sell them back which was better for me. Once again I encountered the best group of people. Fromthe parts department we even received some feebees. The gals in retail were all great too! I just do not want to leave anyone out. Go have fun and enjoy!

Me
Review №34

Beautiful place. Helpful staff. Has alittle of everything you could be looking for.

Je
Review №35

Amy was awesome and we was very please with all the staff and how easy they made it for us. Thank yall at white lightning for all the help in us purchasing bike to accommodate us.

Ra
Review №36

They met us after hours to sell us a bike after we drove several hours to get there. Checked on us later to see how we love the bike. All around great dealership we would highly recommend. The transaction from start to finish was excellent!

Ma
Review №37

Really nice shop. Must have been 100 bikes in the show room. Would have given it a 5, but they hardly had any 2xl t-shirts. Staff were very friendly.

Th
Review №38

Awesome crew in the service dept. my bike is always done when promised they go above and beyond to squeeze you if a part arrives late. I have never been disappointed with this dealer Jennifer is doing a great job as the new service manager Keep up the good work!!!!

Li
Review №39

Bought my first Harley here yesterday. The place was nice and most of the staff was super helpful. Nice selection of bikes and apparel. Would recommend.

Mi
Review №40

My wife and I had been to all the local Harley dealers around Knoxville and felt like I wasnt finding the right deal. Switching from sportbike riding to a Harley, I had done a lot of looking and reading to find the model we thought we would love and be comfortable on for longer rides. 1 local dealer in the Knoxville area had a bike I was going to try to make a deal on on July 5th after being there the previous 2 days haggling. So on the morning of the 5th while most of us were enjoying a holiday off, I called White Lightening just to talk to a salesman and see what they had in our price range. Withing 30 minutes Craig text me pics of multiple options. I text him back and told him the 1 I liked and told him I was on my way to get it. Hour and a half ride later my wife and I walked in and were greeted by every employee we passed! We made our way through the showroom on our way to Craigs desk and was pleasantly surprised that he had all our paperwork printed and ready to go! And it was the exact pricing we had talked about on the phone. All we had to do was look at the bike and make sure it was what we wanted, and it turns out it was exactly what we wanted! Everyone in the dealership made us feel welcome and very at home. We will definitely continue to do business with the great folks at White Lightening and recommend you do the same!

Bi
Review №41

Im looking for parts that are on backorder at most dealerships. They have them in stock on the shelf but wouldnt sell them to me because I didnt buy the bike from them. Absolute b.s.

Ph
Review №42

Just bought a 2021 FB from the Best dealer in the SoutheastWite Lightening HD in Chattanooga TN. My sales gal Amy was absolutely the Best. She is very knowledgeable and made the buying experience smooth and comfortable. Thanks Amy and Thanks White Lightening!!!Phil Bacon

wa
Review №43

A great dealership, lots of bikes to choose from.

Je
Review №44

Very pleased with staff! No pressure to hurry in purchasing. Very knowledge of products. Everyone polite and friendly! Highly recommend dealerships.

Bi
Review №45

Great group of riders. Enjoyed the trip today. Looking forward to the next ride

Jo
Review №46

Good selection. Not happy with impression I got from sales. If Im not really buying a new bike, dont make me feel unimportant....I really wont but one then. Just didnt have a good interaction with bike sales. Who knows, I may throw down $5k in parts.....

Gl
Review №47

One of the best selection of bikes I have seen. Sales rep Don S. Was very helpful.

Wi
Review №48

They were, in a word, AMAZING! I called and asked about a seat that i wanted to get, without asking for a deposit, credit card info, anything, it was on the store the next day! Thank you Tony and Bruce for helping me!

J
Review №49

Visiting from Utah and stopping by the HD nearby. Very cool location. Friendly staff, always feels like home. Got some cool souvenirs. Will visit again if in the area!

M.
Review №50

100% quality service, friendly sales staff, always fair priced bikes & parts

PJ
Review №51

Ask for Ron or Waldo. Both good people, straight shooters. Dealership staff is helpful.

Co
Review №52

You couldnt even look for the employees following you around like u were going to steal something ill drive to maryville from now on.

Da
Review №53

Our salesman is Jeff Shinbaum, he is always attentive and friendly when we are at the dealership .Jeff is very knowledgeable and helpful,we consider him a friend.The staff is always welcoming and friendly. Everyone is nice, Waldo has always been helpful ifJeff was off. I feel at home when I walk in the store.

Al
Review №54

Super sweet front desk help as far as merchandise. Not 1 salesperson approached us in bike area.I dont mean this as a negative response..some people prefer to approach salespeople themselves and there were salespeople available.

Si
Review №55

I went to the Blessings for Bike event. Cool people that attended and helpful staff.

Ji
Review №56

I must give another review.Amy was absolutely awesome to work with on my purchase of a 2021 Street Glide. She went outside the box and found me the bike of my dreams! I will officially pick up my new Scoota on Sunday. Thank you so much Amy!!

Da
Review №57

Great selection friendly staff. Picked up a part I needed.

je
Review №58

Amy was awesome. The whole store was awesome. I’ll buy all my motorcycles, parts and hd clothes here. Would send anybody to Amy since she answered all my questions and helped me out

Le
Review №59

I love this location all the associates were very nice and polite. Very friendly and helpful with the questions my friend had. They made me want to get a motorcycle and I dont even ride them😃

Na
Review №60

Customer service, answering questions, and management improvements are certainly improving the experience - and Im happy to take my bike here.

Sh
Review №61

Nice Harley shop.....great atmosphere. Staff has a very good Goldilocks attitude...attentive yet patient....JUST RIGHT!

Ja
Review №62

This is a great dealership with a great staff and knowledgeable staff. I would highly recommend purchasing your next motorcycle here.

Ph
Review №63

Friendly staff and good selection

Ch
Review №64

Love this place. Its Like a candy store.

J
Review №65

Goarge was awesome went above and beyond to make things happen.....

ta
Review №66

Great place to stop and purchase that new or used Harley-Davidson or grab a tee shirt to go

Ch
Review №67

Kim was amazing! And made the experience worth everything!

Bi
Review №68

Very nice show room people friendly personality

Ri
Review №69

One top shelf harley dealer... their customer service will weather this economic storm and raise them to the top...If your looking for a bike, lol, and for THE BLONDE, she is awsome...

Ha
Review №70

Nice showroom, good selection, friendly folks. I have been keeping an eye on local dealerships for a used bike that speaks to me within my price range. Although certain other factors came into play that affected the timing, I found one here. The process was easy, and I rode home a happy camper. My wife is pretty stoked, too!

Te
Review №71

Local shop for me. Usually has what I need. Lots of clothes there not many used bikes.

Wa
Review №72

Amazing Service Manager- Attentive, understanding- Superior Attitude to Excellence!

Ja
Review №73

Great knowledge and friendly atmosphere. Quick response on financing.

Ja
Review №74

Jeff Shinbaum and the rest of the White Lightening Harley Davidson staff did a fantastic job. What a great experience. Took a lot of time to make sure I got the bike I wanted. I highly recommend them to anyone looking for a top of the line bike and experience. Thanks guys!

Jo
Review №75

Walked in and was greeted immediately by the front desk staff then walked over to Motor clothes where staff also said hello.The store was clean and organized.This is the only reason I am giving just 1 star.New to the area I googled my way here to look for a few Christmas gifts for hubby and planning on spending some serious $.By now I’ve spent at least 20 minutes picking up things walking around with a shirt and even looking at jackets.I looked around hoping they’d see I had questions, yes I could’ve asked for help but the staff was too busy chatting never once leaving their perch. So I put the shirt back and walked out, nothing said as I did.Boy I sure miss customer service!!!

To
Review №76

I have always found the service here outstanding. I was recently in for a fork rebuild, which was done expertly by Nathan Hoisington. When I called to see when my bike might be ready they advised me that Nathan said I was pretty thin on front brake pads and we added that to the job.Due to the number of bikes being serviced and the fact it was raining, when I told them it would be a day or so before I could pick it up, they offered me free delivery some 65 miles away! Quite a savings when you think of the time and mileage involved to drive over to retrieve it myself.Thank you Stanley, Kyle and Nathan!!

Do
Review №77

Took my bike in Friday and was asked to leave it so it could be gone through. Came and picked it up today with an estimate for repairs. Stanton is a straight shooter and doesnt pull any punches and thats after a bad review I gave months ago. That goes to show the professional attitude he brings to White Lightning Service department As long as he is in the service department I will be back.

Ar
Review №78

Very friendly staff. Great bikes and big supporter for our community. Help our riding group SCRC 237 supporting Saint Jude benefits.

Bi
Review №79

Nice shop, decent selection of bikes gear accessories, worth a stop in, good festivities pretty often

Da
Review №80

Great staff, MS Julie was very helpful

sh
Review №81

Absolute terrible excuse for a Harley dealer. Would never step foot into their building again

Mi
Review №82

I want to give a huge shoutout to Waldo at this dealership! I lost my shifter traveling down the interstate headed back to south Ga. I was able to get my bike into the dealership parking lot. I went to the service department to find out if they could put the shifter on the bike for me since I didn’t have the tools I needed. I was referred to a man named Waldo. I explained my situation to him and what I needed; he proceeded to tell me to grab the parts from the parts department and he would come install them for me in the parking lot. Waldo grabbed some tools and hooked me up. I am thankful for the awesomeness of that dude. I honestly didn’t expect to catch a break at a dealership, but they were very helpful and courteous. I’d recommend this place to anyone. Harley dealers are not all equal; this was a good one for sure! Thanks again for help Waldo and White Lightening Harley!

Er
Review №83

They made it right👍

Ma
Review №84

They had a jacket on clearane rack marked way down. Got to the counter they told me it had been marked incorrectly! Wouldnt sell to me at sticker price. REALLY? NOT THE CUSTOMERS FAULT!!!

Ja
Review №85

Love this place most of the people were very friendly and helpful but if you wanna buy a bike go see Waldo. He is amazing

Ro
Review №86

Great people. Treat you like family

Er
Review №87

I’d like to give a shout out to they people at white lightning for their amazing hospitality and service. Maddie for her awesome job working with me to get me on the bike I wanted. She made me feel very comfortable and she was awesome at finding answers and getting me what I was looking for. Thank you White Lightning and Maddie.

Do
Review №88

This was another great buying experience from White Lightning HD and Jeff Shinbaum. Thanks.

Ti
Review №89

The Salesman, Daniel, worked above and beyond all our expectations. We started with looking at a new model and quickly realized that we were more interested in a used model. Even after the model we were interested in did not work into our budget, Daniel kept on working for us and called with another model that fit us perfectly in every way. Plus the dealership treated us no differently than if we had purchased a new bike. It was a wonderful experience and would highly recommend this dealership.

Ev
Review №90

I would highly recommend purchasing a Harley from Kenny at White-Lighting. Hes upfront with fees and prices of motorcycles. Overall a great experience purchasing my new 2020 street glide.

Me
Review №91

Great place! Friendly, helpful staff! Hope to visit again!!!

Wi
Review №92

Bought driving cap and clear safety glasses, good prices

Mi
Review №93

Great people come check them out chili dogs on saturday!

An
Review №94

Anne was exceptional. Very clean. Knowledgeable staff.

Ro
Review №95

I am from out of town and had a breakdown. Kenny Waldo took great care of me and got us back on the road in record time. They have an awesome showroom as well. If you are need just ask for Waldo when you walk in the door.

Br
Review №96

Good selection of bikes and service was awesome

Jo
Review №97

Purchased my first motorcycle ever, which was a Harley Davidson Tri Glide Ultra. Kenny was the sales rep that help my wife and I. He was a pleasure to work with. I felt no pressure to buy and he was faithful to check in on me via text message both before we purchased and even after.Everyone we worked with was friendly and helpful.

Mi
Review №98

This place is fantastic! I was riding back from Sturgis and had a flat tire in Chattanooga. They picked me up, trailered my motorcycle back to their shop and had me on my way. The service department are friendly and have multiple Harley trained techs. I will definitely use them again.

Mi
Review №99

Laid back sales team, good selection of bikes, service tech made sure that bike was right before I road away

Ju
Review №100

Great place to get a new seat!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:7720 Lee Hwy., Chattanooga, TN 37421, United States
  • Site:http://www.whitelightningharley-davidson.com/
  • Phone:+1 423-892-4888
Categories
  • Clothing store
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:12–5PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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