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Advance Auto Parts
7621 E Brainerd Rd, Chattanooga, TN 37421, United States
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Advance Auto Parts
Comments
St
Review №1

I gave them a 5 star review because they didnt require us to wear a mask! Now everyone needs to follow Advanced Auto Parts! Lets end this mask mandate for good!

Ja
Review №2

Best Auto service in town!Courteous, helpful, and always available.jim s.

Da
Review №3

Got the part I asked for but for all auto stores it just seems it is so much more cost effective to use online distributors I can get an entire suspension for cost of just the shocks at any of the large auto stores

Di
Review №4

Very helpful in diagnosis of charging issue on vehicle. Courteous and knowledgeable

Bo
Review №5

This is a great store and I enjoy coming here to get what I need.

So
Review №6

To go inside it is great but to order on line they stink

Am
Review №7

Awesome experience. People there super knowledgable and helpful

Ti
Review №8

Always have what I need

El
Review №9

Glad they are back after the tornado. Lots of good specials right now. Very friendly service.

La
Review №10

Theyre not even open and they went above and beyond the call of duty. This Advance Auto Parts store on East Brainerd was demolished in a tornado. Theyre setting up and our angel was Trish store manager. She used her vehicle around 7:30 pm to go pick up a part on 153 and bring it back to East Brainerd. Shes driving almost an hour to go get apart for us. Praise God for people who go above and beyond. Just to mention all the other competitors like AutoZone and OReilly told us we needed a whole new radiator when it was just a simple part.

We
Review №11

Always great promo codes online to find good deals then just set for pick up in store

St
Review №12

My van started having problems. I was out of town with my grandchildren. Just loss my husband December 26, 2020. Very upset and lost for what to do. John at Advanced Auto not only fixed the problem but also very helpful and friendly. Could not have asked for better service

Dr
Review №13

The new store is so nice. Josh, a sales rep, was super helpful.

oo
Review №14

New store great customer service definitely friendly and helpful guys.

Ja
Review №15

Friendly and knowledgeable crew.

Ch
Review №16

Great service for their grand re opening

ch
Review №17

Love the new store, service was great as usual

Di
Review №18

Always fast and helpful service.

HS
Review №19

Friendly clerks. Had what I needed.

An
Review №20

🙏🏼 Prayers for them to rebuild after the 2020 tornado 😢 Loved this location!

La
Review №21

Replaced a battery in 100 degree great AND figured out a fuse issue. There attitude is amazing and they CARE about the customer. Fangirl right here!!!

Jo
Review №22

Great place

Va
Review №23

Friendly store and helpful associates!

Je
Review №24

I called and stopped by several different auto parts stores trying to get my tail light fixed. They all told me that they had a policy not to fix certain cars and couldnt help me except for this one. Im very grateful to the lady who helped me as I have a lot more peace of mind for a 4 hour drive home.

Sc
Review №25

I want to thank the freaking awesome folks at this advanced auto! Radiator blew out of my 2500 Silverado on a Saturday with the family and its 100+ degrees! Mike got all the tools I needed and the radiator and coolant together and had his guys deliver it to the mall so I could fix it and get back to Georgia! I will drive the 30+ miles from home to shop with him you guys are awesome thanks again!!!!

Ka
Review №26

Great weekend sale going on. I just purchased alot of new car care items for the inside and outside of my BMWs. Love this place

Cy
Review №27

Shopped online with online discount. Great value. Very helpful

Ja
Review №28

They was really helpful

Ja
Review №29

Great selection, best prices especially when using rewards and online coupons

Aa
Review №30

Jesus is studying to be a mechanic and Amanda has several years parts experience. Thats just the two reps I see the most at this location - Very knowledgeable, and smart enough to ask for advice from others when necessary. BEST prices of the big 3.

Lu
Review №31

The attendant at the front counter was somewhat helpful but seemed very uncertain of his answers. Spoke with Bob over the phone and he was very helpful but this gentlemen contradicted about everything Bob told me. When i mentioned what was told to me, he disagreed then said, shouldnt be or, Im pretty sure. Didnt leave there feeling too confident about the info i needed.

An
Review №32

Always have the most helpful and friendly staff.Would definitely recommend a stop here for your car needs.

Mi
Review №33

More than perfect customer service! Thank you Mike. True life saver👍

J.
Review №34

Great knowledge of parts and services. Will return.

Ta
Review №35

Never AgainI provided the young man in the store with the telephone number of the store where I purchased my battery. He dialed a number and claimed that the number was incorrect. Therefore, I dialed the number on my cell phone inside the store. There was no problem with the number when I called. He then pretended that he could not find the purchase using the transaction number that was provided. I had to keep giving him the information. Lastly, he lied and told me that my warranty had expired. However, I was able to get another battery despite his schemes.

La
Review №36

Great customer service. They were very helpful and respectful.

Fr
Review №37

Very helpful. These guys are always ready to help. Thank you.

Br
Review №38

Ive been using Advance on and off for personal and business for a number of years. Seems like a good company

Pe
Review №39

Starting my parts search at Auto Zone (right across the street). Big mistake. They were rude and wouldnt even help me buy gaskets that Ive purchased AT AUTOZONE BEFORE. Went across the street to Advance Auto - whole nother story. The had parts I was looking for and ordered what I needed for next day delivery. The employee who helped me also had experience with exactly what I was doing on my engine! Only will shop at Advance now.

Br
Review №40

Great service

Ch
Review №41

Great prices, helpful and have parts when other stores dont.

Al
Review №42

Ordered some oil online and picked it up. Very easy! Plus got a good discount for ordering online.

Co
Review №43

Only parts store in town that had my part in stock. Friendly and knowledgable staff, thanks again for all of your help!

Sa
Review №44

Excellent service. Amanda the Manager was knowledgeable and very helpful.

on
Review №45

Very amazing staff, very helpful and they support local charities and even supplied soap and tools for a battens disease car wash we had there. awesome people and very friendly!!!

Am
Review №46

Staff was very helpful, installed my battery, informed me of a loose part, but still didnt try and upsell a bunch of stuff. Great.

Ro
Review №47

I good Advance Auto. Very helpful staff.

Ro
Review №48

Always find what I need here.

St
Review №49

Very friendly, very helpful employees. Makes fixing my vehicles easy

nj
Review №50

Sorry folks... they are the ones who know PARTS, i shouldnt be the one showing them the correct part and them arguing with me.. in the end i was correct. OReillys has much better service and folks are more knowledgeable. ive used Advance for years, but this location is terrible.

Ro
Review №51

They pretty knowledgeable about cars and car parts. And there nation wide warranty is getting better.

Dr
Review №52

Very helpful staff, honest and great prices!

Pa
Review №53

Quick and easy service... Very helpful employee!

Me
Review №54

Very helpful and extremely friendly

Ju
Review №55

My husband loves Advance Auto Parts store and the people that works there.

Ad
Review №56

Typical parts store with typical parts store items. Exactly what youd expect: a clean store, lots of choices and friendly, knowledgeable staff.

C
Review №57

Excellent customer service and reasonable prices.

S
Review №58

Had exactly what I needed

Mi
Review №59

I had a couple of questions.. They had all the answers...

Sc
Review №60

Great team, very customer service oriented

M.
Review №61

Vert helpful, friendly people

wa
Review №62

Excellent customer service!

Ri
Review №63

Counter person was very helpful

de
Review №64

Nice folks and very helpful.

Iv
Review №65

Staff is friendly and they help you find what you need.

Mi
Review №66

Good service

Ch
Review №67

Staff was great

Ji
Review №68

Great place

Va
Review №69

Great customer service

To
Review №70

Good service

Ta
Review №71

My favorite parts store

My
Review №72

Helpful and knowledgeable.

Ma
Review №73

Not a better place to purchase Auto parts

St
Review №74

Good prices.

Ru
Review №75

Very good

Hu
Review №76

OK place but high prices

La
Review №77

Great service!

Ke
Review №78

Good service

Ku
Review №79

These people want to help

Ki
Review №80

Very helpful

Jo
Review №81

Helpful staff

Sc
Review №82

Great staff

os
Review №83

Helpful

Fr
Review №84

A LOT

St
Review №85

Helpful

Ha
Review №86

Friendly staff

Information
10 Photos
86 Comments
4.4 Rating
  • Address:7621 E Brainerd Rd, Chattanooga, TN 37421, United States
  • Site:https://stores.advanceautoparts.com/tn/chattanooga/7621-east-brainerd-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 423-510-1761
Categories
  • Auto parts store
Working hours
  • Monday:9AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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