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Hendrick Honda of Charleston
1539 Savannah Hwy, Charleston, SC 29407, United States
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Hendrick Honda of Charleston
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Co
Review №1

My husband and I have been searching for a second vehicle for our family for a couple of months now. We live in southeast Georgia and none of the Honda dealerships around us had inventory available, at least for the models we were interested in. I expanded my search online and found Hendrick Honda of Charleston. We worked with Daniel Aldrich and he made it such an easy process. He was super helpful and understanding of all of our needs. He wanted to ensure that we were satisfied with our decision at all steps in the process. Along with Daniel, the rest of the staff was professional and kind to us as well. The entire facility was welcoming and we couldn’t have asked for a better experience. We left with the exact vehicle my husband was looking for!

De
Review №2

Very good customer service in letting me know when my car would be ready. However, I did NOT like it when my debit card was charged $60, even though it is only pending and will be credited back. This was Thursday, and as of Monday, it is still showing. I realize that is up to my bank or Visa, but I did not like that showing up as even a pending charge.

Na
Review №3

Jeff Cook has great customer service and I intend to deal with him in the future. My experience was very smooth and easy going. Great guy and I really enjoyed my car buying experience with him!

Ju
Review №4

We recently started looking for a car. I didn’t really need one as I had very low mileage on my Honda Pilot. I drove the passport which was great and a nice size. Then my husband saw the new pilot in the showroom. I have always loved my pilot. We drove it and it was love at first sight. And the exact color we wanted. Our salesmen Sean and Daniel were two of the nicest salesmen I have ever dealt with. They were so helpful and patient and being older we had lots of questions. I would highly recommend these two if you are car shopping. They are the greatest. Love the Pilot.

Ch
Review №5

My experience with Rick Hendrick Honda of Charleston has been amazing. A vehicle I was interested in was at their sister store. Maury Scarborough had it brought over so I could take a look at it. He worked with me at a pace that I was comfortable with. I didnt feel pressured in any way. Maury answered all of my questions and verified that I was ready to move forward before proceeding each step along the way of the buying process. Maury, Shane and the entire team were wonderful.I ended up buying the vehicle from the sister store. I absolutely love it! I would recommend visiting Rick Hendrick Honda of Charleston when looking for a new (or new to you) vehicle. The entire team was friendly and helpful. An overall great experience. Ask for Maury!

Ka
Review №6

My family lives about 2 hours away from Hendrick Honda. We saw the perfect car online for an amazing price! Due to traffic, we arrived there very late. Our salesman, Isaac Roelfsema, was AMAZING! I despise buying cars. The looking, the over bearing sales people, trying to decide if the price was fair, the paperwork- just the entire process in general is exhausting!I can honestly say that this was NOT the case here! I did not feel pressured or like I was just another possible sale. The Hendrick Honda employees are nice, professional, efficient, personable and seem to be genuinely good people all around! They stayed extremely late to finalize everything.I can happily say this was the BEST car buying experience I have ever had! I recommend everyone come here to purchase their next vehicle- I know I plan on it !

Do
Review №7

I bought a 2016 Honda Pilot today and was helped by Jeff Wood through the process. He couldn’t have done a better job. I think when you buy a car you want to be treated fair or feel like you got a deal. I felt both. Great experience from their whole team.

Ta
Review №8

I would never take my car anywhere else. They are so professional and honest. Such a great team. Thank you all so much!

Ma
Review №9

Had a wonderful experience at Hendrick Honda and am beyond happy with my new CR-V!!! It was my first time at a real car dealership and I was nervous to go alone, but Ryan was friendly, patient and careful to listen to all of my needs and concerns and helped me find a great car at a fair price. I never once felt pressured or rushed to make a decision and he took the better part of the day showing me a wide range of options and making sure I had ample time for an extended test drive. I have had my car almost a week and they still are super kind and helpful about addressing any needs or questions with the new car. Even in this tough and busy car market, Hendrick Honda offers excellent service!

St
Review №10

My Husband and I did not anticipate enjoying the purchasing process! Our sales consultant Jeff Wood made the experience quick and painless! He was very trustworthy and listened to our needs/wants! Jeff even took the time to acknowledge our 5 year old who requested chocolate milk that Jeff paid for along with sharing his crackers with our son! Jeff made the experience feel like it was friends helping friends verse pushy and only out to make a sale! We would recommend working with Jeff Cook!! You won’t be disappointed!

Ja
Review №11

Ryan in sales and Justin in finance are the BEST! I was sooo ready to not be driving a van anymore, but still really needed a car with room and 7 seats. They got me in to this wonderful Pilot with ease and listened to my every need the whole time! So grateful for the care I was given! We will definitely be telling everyone we know to come see them if they are in need of a Honda! 😀

Ru
Review №12

My experience was just perfect. Great service ice, My service advisor Derrick Jaimes was. Courteous, efficient and professional. Thank you.

Ca
Review №13

I feel so thankful to have been assisted by Jeff Wood while purchasing a used vehicle that fit my needs. His kindness and patience made the car buying experience so much easier than I had anticipated. I felt like I was car shopping with my dad. I’m so happy with my car but I’m even happier with how pleasant the experience was.

Ma
Review №14

Donte was amazing!! There was never any pressure, he allowed me to pick and choose and made the process sooo much easier than any other purchase. Hats off to him, he deserves a RAISE! He truly is amazing at what he does!!

W
Review №15

Ryan and Dionte were very helpful through the entire buying process. They both were very polite and professional. I went back to this dealership after visiting another nearby Honda dealership because they offered me 6000 dollars more for my trade. If you are in the market for a Honda I encourage you to visit this dealership.

Pa
Review №16

Had a scheduled appointment for a regular checkup. It was a Saturday and they they were very busy. I was told 60-90 min wait and I believe I was notified they were finished at 80 min so that was good. Was told of possible upcoming issues for next checkup (possible tires needing replacement) but should be ok and no real issues on this visit. Very happy with appointment.

Do
Review №17

Great sales experience with Daniel. No pressure. Highly knowledgeable about the product.

Ke
Review №18

Brad Singer handled all the online shopping aspects quickly and thoroughly, doing an impressive job of negotiation and providing details. After that, we met with Dionte Manigault at the showroom to get the sale started and the car prepped beautifully! We drove away in under 2 1/2 hours. Loan processing was straightforward, informative, and respectful. Pleasure doing business so far!

La
Review №19

I could not have asked for better service, today! Jeff W. did and an awesome job getting the price we needed in order to purchase our Honda Pilot! He was so kind and patient. I did not feel pressured to buy....and that is so important to me! Jeff and Justin in financing were also awesome(ROLL TIDE)! Thank you Hendrick Honda for your awesome service!

Is
Review №20

I just recently bought a new car from this location, and I was very shocked that I was approved because I am a first time buyer & I am a very young person However Bria my salesperson helped me drive off with a brand new Honda Accord Sport and so far I love my car! Ever since I stepped foot on the lot, Bria has been there helping me through every step, she showed me around the lot which there wasn’t many options due to the car shortage,however she still managed to have me leaving with a car I loved! I definitely recommend going to see her and buying your car through her! She also made sure that I got the best deal that I can and there was no issues!

Jo
Review №21

I had to find a car quickly as mine was totaled . I contacted my favorite salesman, Marlon. I have purchased a car from him previously. Each week Marlon contacted me with a list of cars that met my needs. Unfortunately insurance companies dont settle that quickly. After 3 weeks I received my settlement check from the insurance company. I made an appointment with Marlon and he had 2 cars waiting for me to inspect.We closed the deal on a Honda Accord. The finance people handled the paperwork as quickly and efficiently as possible.I would definitely go back to Rick Hendrick Honda for a new or used car.

Ch
Review №22

Ryan Callahan at Hendrick Honda of Charleston was a good sport, and helped tremendously on the new car buying experience. The overall experience at Hendrick Honda was top grade and all staff was respectful and polite to do business with. Looking for a new car? Hendrick Honda will have your best interest.

Al
Review №23

My husband and I came here late Tuesday night close to their closing time looking for a car to lease and we left very pleased. Jacob Williams was the agent I worked with and he was phenomenal. He did everything in his power to get my payment as close to where I wanted it as possible. I was able to trade in my car, sign all the paperwork for the new car, get my insurance switched (with the help of Jacob again), and switch all of my belongings in under two hours. And never once did I feel rushed to make the sale. After this lease if we ever need to lease again my husband and I will return.

Fr
Review №24

I tend not to wait for the service to take place but dropping off and picking up is quick. All employees are pleasant and competent. Gary is excellent and not pushy. It is not my nature to use the dealership for service as the costs are obviously higher but Hendrick makes it worth it.

Li
Review №25

Just leased my first car with Bria, she was the best representative there and this is my first big purchase. If you want to buy a car or are interested, PLEASE look for Bria and don’t go anywhere else! She’s amazing, she was very kind, funny and sweet! She was helpful and very knowledgeable! She knew her stuff and was confident I would be happy with my car choice, of course she was right and I am super satisfied with her service! I will definitely be coming back for any of my future car needs! Thank you so much Bria! You are amazing!

Di
Review №26

Wilbur Wiggins..great. took the time and showed me all the cars I was interested in..so helpful..need more like him..parks..

Ne
Review №27

I had an amazing experience at Hendrick Honda. We worked with Ryan H, and he was extremely knowledgeable. He was patient through the whole process and met every one of my hesitations head on. I would definitely do business here again and am having a great time in my new Honda Passport!

Ka
Review №28

Nice. The waiting area is clean and comfortable, staff is helpful and friendly. Setting up an appointment was easy and convenient, plus the times you can go in is extremely flexible for any work schedule.

al
Review №29

I recently bought a vehicle from Hendrick Honda and the service was fantastic! Gabriel Llanas was the salesman that I dealt with and I had a great experience from start to finish! I showed up and he brought the vehicle right out and was friendly and professional. I didnt feel pressured to buy the car which is nice. I bought the car because it was a nice car that I wanted. Id have to say Hendrick dealerships are definitely best in the area. Clean and professional establishment. 👍👍

Wi
Review №30

Michelle Wise was phenomenal to work with. I came in (not expecting much, more hopeful) and laid out to her my specific situation and what I was looking for. She made sure my kids were having a good time in their Play Room and showed me my options. Throughout, my finances initiated a few issues, but she and Yahiah helped me get it all worked out.Thank you, Michelle! I’ll be referring anybody I can to you.

na
Review №31

Wilbur Wiggins is an exceptional sales person. I just purchased my second Lexus in a year from Wilbur. I called and let him know what I was looking for and he had it waiting for me. Wilbur is highly professional and trains you on all the features. Most importantly he got the price and features I needed. O

Li
Review №32

I had my car serviced about two weeks ago and I was not completely satisfied at first, however, the service manager, Rick, reached out to me and provided clarification and reassurance. He also went out of his way to help order a part that would be affordable. I have been going to Hendrick Honda for years and I will continue to have my car serviced here because they truly care about customer service and treat customers with respect.

Ra
Review №33

Great experience - the team, Daniel in sales and Shane in finance, along with everyone else I spoke with was super helpful and easy to work with. They followed up days later to check for any questions with the new car and ensure I was happy with my purchase. Love my new Honda Pilot!

Ka
Review №34

Ryan C. did a great job with the trade-in and sale of my new Honda Accord. Very knowledgeable and great customer service. I would definitely recommend Hendricks Honda and especially Ryan C. to everyone. Third car we have purchased from Ryan.

ja
Review №35

It was an absolute PLEASURE dealing with Hendrick Honda! We drove down from NY and had car trouble along the way. I called Hendrick Honda and they were able to accommodate me right away, fix my problem, and were very fair regarding price. Gary Hamilton was our service advisor and he was extremely knowledgeable, helpful, and friendly. Our mechanic was Derrick Earl and he took the time to talk to us and explain the technicalities of our issue in addition to doing a great job fixing it. We are on our way back up to NY and feel confident knowing Hendrick Honda did our repairs!!

os
Review №36

Amazing sales person (Charles Fosler) and amazing sales manager. No hassle not pushy-fast and fair pricing. I bought my daughter a awesome new Honda Accord- and it was a smooth purchase

Eb
Review №37

Hendrick Honda of Charleston had very polite and courtesy staff. Nothing what I expected. I’m sure we’ve all dealt with salesmen who were pushy and just trying to get you into any car for their own commission. Jeff Woods was the best. He wanted to make sure it was a car that I absolutely loved and within my price range. He treated me the same way he would want someone to treat his wife or daughters. I would definitely come back and refer my family and friends to him. I will never forget him!!!

Br
Review №38

If youre looking for a new or new-to-you vehicle, go see Daniel Aldrich! He made the car-buying experience quick and as painless as buying a car can be. He also follows up afterward to make sure everything is OK. Easy to see why hes a top seller!

Wi
Review №39

I’m using my nephews account with Google to complete this. Allison James.Had a great experience. Max explained everything in detail. My trade in was a 2007, so there were a lot of new features on the 2021 I needed to understand. Max did a great job. And Sam was also very helpful. Had a great experience and would recommend them to others.

Ca
Review №40

Work on my Honda Fit was done completely, timely and professionally...as always.

Sa
Review №41

Absolutely the best dealership to do business with. Highly recommend this business. Jovanni (sales rep) was incredibly knowledgeable and a charm. You need a car? Come here!!!

Ke
Review №42

Gary Hamilton was very courteous and professional. I was there a little longer than planned due to time searching for a part the system indicated was there but could not be found (a recall item for the bed cover). Gary kept me informed as this all unfolded. He was very apologetic and worked with me on your tire sale (had to order tires) and will call me back once the recall part comes in. Overall, I had a great experience.

Ki
Review №43

Wonderful experience. Ryan was our salesman and he was great. I definitely recommend going to see him. Shawn in finance was great as well. No one was pushy and met my needs!!! Thank you!!

Ty
Review №44

I purchased a new Honda Accord 1.5T 2021 from this dealership. I have no complaints whatsoever about the experience with the car or with my sales person Michelle Wise. Totally professional and friendly. Highly recommend dealership. 110/100 I am enjoying my new Honda Accord.

Ro
Review №45

Takes a while to finish the deal but this was my 2nd deal with them always friendly good people...

Kr
Review №46

Ryan Callahan was my sales guy and he was fantastic. He found a Honda Pilot for me and helped me through the whole sales process. He answered all questions and made all my requests happen. The whole Honda team involved from sales, finance (thank you Sam!), to service were awesome! Great job yall, and Thank you!

Mi
Review №47

Staff was helpful and friendly without being pushy or aggressive. They made all the tedious things like transferring tags and insurance really easy. Shout-out to Jacob for his excellent work.

Ka
Review №48

Ryan Callahan was an amazing sales representative. We were informed every step of the way until the car arrived and he even set our preferences on the features before we drove away. He’s definitely the one to see at Hendrick Honda! A phenomenal employee at an amazing company.

Ch
Review №49

Very pleased with how I was taken care of in the service department. Jonathan Bair was very knowledgeable, professional and kind in his interaction. He is definitely a great asset to your team.

Jo
Review №50

Great dealership overall. Great sales and finance team with best variaty of make/models. Had exactly what I was looking for hassle free. Shopped at other Honda dealerships across state before coming here but glad I chose Rick Hendrick.

Ti
Review №51

Our CR-V purchase was our best experience at a car dealership ever! Ryan Callahan made the process quick, efficient, and enjoyable. He was knowledgeable, straightforward, and a pleasure to deal with. I will recommend him to all my friends and family!

Ja
Review №52

The team I worked with was great. Ryan handled the preliminary work efficiently so that when I arrived, everything was in order to begin the process. He was also very upfront about how the process might change as the car I was buying is a very popular model. Overall, a very positive experience.When I arrived, Bria Liferidge handled the actual sale, and made the experience fun. She was eager, competent, and very knowledgeable about the vehicle. I would say that she definitely helped make the sale, and her explanation of the additional features just helped clinch the sale.Finally, my experience with Shane ended my visit on a positive note, as he explained the documents and process in plain english, removing the need to parse legalese, and helped in deciding on a care package by explaining each part so that I understood what coverage was available and was able to choose a package that suited my situation. I would recommend them to anyone looking to purchase from this dealer.

Ad
Review №53

I brought my car in for a routine service and Eric S. was was super knowledgeable and friendly. He kept me updated on my car’s status and I was in and out!

El
Review №54

The dealership is very nice and very efficient. I arrived, spoke with the service manager, my car went in for service and I was kept informed the whole time about the status. Everything was done in a timely manner and I was treated very professionally.

Br
Review №55

Mr marlon sabado is a great guy genuinely cares about his customers and gives the best deal he possibly can and is very helpful and a funny guy with a cool last name would recommend anyone to see him that’s for sure!!!!!

RH
Review №56

We were from out of state to purchase a vehicle for our daughter. The whole experience from start to finish was a disaster. When we sat down to sign the price was a little less than $2000 more than what they had it listed for online. They said It was the “certified” fees. Then there was so much haggle between the salesman and managers. I thought that was a thing of the past. I have purchased my last 2 vehicles from Hendrick Lexus in Charlotte, NC and never had this type of treatment. Since we had always had such great experiences with Hendrick, we decided to stay with the group.Then when we finally decided on the price, the finance person, Sam Patel, came out and was very rude. I should mention that our salesman, Matt, was helpful and pleasant. We were financing with our credit union and it seemed to be extremely difficult for them. He stated maybe we should have bought in NC. I was ready to leave but my husband talked to him. During the finance process he did not even speak the entire time to us or my daughter. He spoke only to my husband which was not the one buying the car. Basically the whole entire process was terrible and not what I would have expected from a Hendrick dealership. I am very displeased with this. I am disappointed that my daughter was treated this way in her very first car purchase. The only reason we went through with this was the fact she was so excited!

Fr
Review №57

We could not be happier with our new Honda Odyssey. Gabriel was super helpful and professional through out this whole process. We would highly recommend him and Hendrick Honda of Charleston.

El
Review №58

I had a great experience. I was in and out quickly. My service advisor was friendly and very good at his job. I will call for him from now on. Its always a pleasure to go to a Hendrix dealership.

Na
Review №59

Just purchased a beautiful new Honda at Hendricks Honda! So pleased - customer service was absolutely wonderful!! Excellent!! Thank you Gabriel! 😊

Al
Review №60

One week after pickup, I’m extremely impressed with the quality of work that was done on my truck. I had some pretty terrible dents in places that they had to pull rather than replace the part and you can’t tell anything was ever there. They even found hidden damage that required more work and I still got my truck back earlier than the estimate I got from them. Super polite staff and all around great service. Hopefully I won’t have to come back, but if I do at least I know my truck will be in good hands.

La
Review №61

Just purchased a new Civic and worked with Ryan. He was very professional, patient and not pushy. He was incredibly knowledgeable about the vehicle we purchased and took the time to explain all of the features. After working with him I am very confident I got the right car and got a great price! I would highly recommend to anyone shopping for a car to stop into Hendrick Honda of Charleston and ask for Ryan!

Ju
Review №62

Derick did an amazing job with my 2018 Honda Odyssey. Issues were figured out in a timely manner and he went above and beyond to have Honda take care of a lot of the costs. Always a good experience with the Service Team here.

Ma
Review №63

Great customer service from start to finish. My salesperson Jovanni was so kind, patient, and knowledgeable. He took his time and demonstrated ALL of the awesome features. I love the fact that they listen to my desires and delivered a car that was more than I expected. I had an amazing pressure free experience and left excited and worry free. Thank you Jovanni!

Kr
Review №64

Isaac and his team were amazing!! We were blown away with the level of customer service and are so happy with our new vehicle! We have never had a car deal go as smoothly as this one. It was after hours but Isaac and the team went above and beyond to make sure we were happy at the end. I can’t thank them enough for such a pleasant experience! This is the place to go for your next vehicle!

J
Review №65

Eddie Simpson the king of customer service, had tire contract on recent newer vehicle bought in Myrtle Beach SC, Eddie managed a loaner, and got it done. All in good condion, American Honda as he stated, we will take care of the customer no matter the dealer. Highly impressive and all staff great in process of communication. Kind Regards!

Ti
Review №66

Ryan Callahan was fantastic to deal with. Very professional and very helpful every step of the way. First class operation at Herdrick. I bought a car from Ryan and he was thoughtful and detailed. Would happily purchase from him again.

Qu
Review №67

This was probably some of the BEST if Not the BEST SERVICE I HAVE EVER EXPERIENCED IN PURCHASING A NÉW VEHICLE. Lead Salesman Ryan Callahan was phenomenal! Great Overall Performance

La
Review №68

Donte was amazing. He took his time to research every vehicle within my budget but also reassuring me of what was available and what I can handle as well. I felt like he treated me like family but he also made sure I was well taken care of. I’m very grateful and appreciate of of meeting a sales person that puts the customer first. I will definitely work with him again very soon in the future

An
Review №69

Mark and Matthew and their team were very professional and timely. Great service! Will definitely be back!

De
Review №70

Calling this location was very professional and let me know where to pull in when I arrived for my service. On arrival, Rick met us at our car and quickly too care of us. Within 30 minutes from arrival our service was complete.Oil change, tire rotation, and an inspection of our cars vital signs. 2 additional filters needed to be changed which was explained and again handled quickly. Great first experience at this dealership.

As
Review №71

Jeff Wood and Jeff Sutherland were absolutely phenomenal when it came to my husband and I purchasing our brand new 2021 Honda Civic. They were patient with us and answered all our questions. Always smiling, and joking. Just made our car buying experience absolutely wonderful.

Br
Review №72

I had a turn signal issue...If you want to hang around for 5 hours waiting for your car to be fixed then told they cant fix it after charging you $80 for a diagnostic and supposedly found the problem then this is definitely the place for you this place is a JOKE with a bunch of clowns operating itWelcome to your local STEALERSHIP !!

Au
Review №73

Always a pleasure working with Ryan Callahan at Hendrick Honda of Charleston! This is the second used CR-V he has sold me and as long as he works there, I will purchase my vehicles from him! I appreciate his knowledge, kindness, expertise, patience and the fact that he does not pressure one into buying. Hes always open to answering questions and easily accessible for any help I may need. Outstanding salesman!!

Ju
Review №74

Always a great experience. Jonathan was super helpful and really great at explaining my options. Probably the fastest they’ve ever changed my oil. Thank you!

do
Review №75

I just purchased my second car through Hendricks Honda in west Ashley and its definitely the easiest and most enjoyable car buying experience Ive ever had. All of the staff are amazing and courteous and Ryan Callahan went above and beyond to make the process smooth, Ill definitely be buying from them again in the future

sy
Review №76

I had the pleasure and opportunity to purchase a vehicle from this establishment. The customer service was epic! Donate Barr made sure that my needs and wants of a car were met. He was very patient with me and always kept a smile. Although he had other obligations to attend to, he continued to make sure that I was satisfied to the fullest! I would purchase another vehicle from Hendrick Honda of Charleston because of friendly professional people like Donte Barr and the staff for making sure that customer satisfaction is first!

Tu
Review №77

I worked with Kyle to help fix my car that I Had to make an insurance claim on. Although it took a while to get finished he was very helpful in the process and did his best to explain things in detail. I really appreciate it thank you!

Ki
Review №78

Ben Turner and Gary Hamilton did a fantastic job. I’ve been coming to Honda since I started driving which was 10+ years ago and it’s impossible for me to say I would want to go anywhere else. These guys are awesome.

Be
Review №79

We just purchased a new vehicle from Ryan Callahan, our sales consultant. My husband and I cannot say enough about Ryan, Yahia (finance manager), and Jeff (sales manager). When we test drove the vehicle, Ryan answered every question we had and how it operated. He gave us helpful tips on how to operate it seamlessly. The best part was the no pressure sale of the vehicle. Yahia made the finance part of the sale very easy. Buying the vehicle from Ryan was a pleasure, and we will certainly recommend him to friends. Ask for him when you visit!

Gr
Review №80

Thankful for a mechanic I can actually trust and rely on. Marc with Honda of Charleston is the BEST!

mo
Review №81

A few days ago, I did service to my car, changing the oil and filters, but I discovered that there was no oil in the car when I checked it in the morning, and the brake oil and steering wheel were not filled properly.

Ja
Review №82

Ryan was awesome. He was so helpful and knowledgeable and no pressure whatsoever. Would highly recommend.

Ba
Review №83

Hendricks Honda of Charleston meets my needs thanks to Gary Hamilton and the people that work with him. My time is valuable. I like making an appointment for service knowing that I will not need to spend the entire day having my oil changed. Thank you Gary Hamilton.

Ch
Review №84

The company hides behind text messaging and refuse to call customers to have difficult conversation about lengthy delays.My vehicle was promised to me 7 weeks ago! They have had it for 9 weeks, for a 10 day repair! Nine weeks. understand that delays happen, but this company cannot even give me a projection for a completion date. There is no end in sight for me this is irresponsible and unacceptable!Take your car or truck someplace else; they refuse to do everything in their power to find and source parts for vehicles. They just blame others for their short comings.Theyll give you an well we are sorry supply chain, and COVID and all, and nothing we can do and we dont know theres no other possible solutions available for youThey refuse to source used parts, salvage parts, after market parts...To date; NO ONE has called me, no one! Horrible customer service!Make them order all parts and verify they have them all before dropping your car off.I am beyond frustrated!!

Sa
Review №85

Best dealership I’ve been to, always helpful and pleasant. Would 100% recommend

Al
Review №86

Everyone I encountered during this visit was helpful, friendly, professional and knowledgeable. Keep up the good work.

Ja
Review №87

Scott did a great job servicing me and keeping me informed during my safety recall maintenance. Wait was as long as he told me it would be. Its a car dealership, so expect them to try and sell you on the not always essential stuff, but the staff is friendly and the lounge area is good. Wifi worked great too.

Mi
Review №88

Great experience buying a first car for my son. Honest, efficient process and no pressure sales tactics. Highly recommended!

Am
Review №89

Great experience. We were on vacation and wound up with a flat tire. We took the car to Hendrick Honda for repair of flat tire and wound up asking about test driving a Honda Passport. Gary in service introduced us to Nikki who talked with us to find out exactly what we were looking for. She then introduced us to Oz on her sales team. Nikki and Oz were both great to work with! We also had a great experience with Justin in finance. Even though we were out of town, it was one of the easiest car buying experiences we have had thanks to Nikki, Oz and Justin.

Ra
Review №90

Sales rep Maury was great. They lost our business when they tried charging us 10% over sticker. I have bought tons of vehicles from Hendrick I would assume Rick doesnt know this is going on, at least I would hope.

Ma
Review №91

Matt Bateman is a consummate professional and a pleasure doing business with. Sam Patel the Finance Manager wasn’t just a robot at the of your deal (we bought 2 cars at the same time) trying to sell service plans and get your signature on all the documents. He also was very personable and showed genuine interest in us, valued our time, and explained any questions we had.

Je
Review №92

Were out of towners, had an outstanding experience at Hendrick Honda. Gary, Nikki, Os (who worked especially hard for us), and Justin all made the car buying experience an especially memorable one. Thank you so much yall (were from east tennessee).

Re
Review №93

As a first time car buyer, I had a fair amount of anxiety and was not quite sure what to expect. I made an appointment online (super easy!) and got paired with Michelle Wise. I let Michelle know my price parameters and kind of what I was looking for and she helped narrow things down quickly. She had such a nice way of explaining everything in a way I could easily understand and I never felt uncomfortable or intimidated. We test drove a car that I immediately fell in love with and, while it wasn’t in my original plan, I ended up pulling the trigger later that same day. Michelle and my finance manager (Shane) really made the process smooth and straight-forward. I’m still pinching myself that I’m getting to drive this beautiful new car and I am so grateful. I’ll be back for sure when it’s time for the next and I will recommend Michelle to anyone in the market. Thank you!!

ca
Review №94

Highly impressed with Eddie Simpson at Rick Hendrick Honda of Charleston, SC. My recently purchased Honda needed 2 right wheel fix work under contract and Eddie issued a loaner and called East Coast Honda to send in my purchase papers to get the fix rolling. Awesome manager of service dept. buy him lunch for a week huh Honda! As he stated well you purvhasef a cehicle from American Honda so you are covered! Awesome! He fixed my day, took me out of danger and provided the loaner while awaiting repair!

Th
Review №95

Superb customer service from the Hendicks Team. I wish to personally thank Scott Shearer for his efficiency and professionalism. Best in class from my perspective!Cordially,Dr. Theresa S. Gonzales, COL, US Army

Pi
Review №96

Was able to get an appointment almost immediately for a glass problem. Repairs completed quickly and competently. Courteous staff and clean waiting area.

Ti
Review №97

These guys are a class act! No gimmicks just honest answers and lots of help. I found the car online and it was just as nice as advertised. I looked and looked for a better deal but there wasn’t one!!! Thank you for a great experience, a great car, and a great deal!!! Call Donte Barr when you need a car!

La
Review №98

Go see Nikki Joyce to experience the ease of trading up with the Vehicle Exchange Program! Easiest buying experience and lots of fun.

Di
Review №99

I recently purchased a new Honda Odyssey from Hendrick Honda. Michelle Wise was amazing. She was patient and kind. She took the time to show us all the small details and answered all our questions. Thanks, Michelle! I will definitely buy from you again in the future.

Br
Review №100

A great buying experience with a great team at Hendrick Honda! Ryan was amazing in providing various car options to help determine what features were most important to me. We found just the right car, with the right miles, and the right feel!Chris, Blake, Dave, and Shane...you all were fun as well! Thank you for your team effort. And Ryan, even lending a hand to the detail team, in order to get the car ready for prime time, was above and beyond! The behind the scenes team of folks certainly made magic happen in a hurry for me.So I highly recommend Hendrick Honda for your next Honda buying experience. Tell them I sent you! :)

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1539 Savannah Hwy, Charleston, SC 29407, United States
  • Site:https://www.charlestonhonda.com/?utm_source=weblistings&utm_medium=organic&utm_campaign=hendricklocallistings
  • Phone:+1 843-279-0447
Categories
  • Auto broker
  • Auto body shop
  • Honda dealer
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car repair and maintenance
  • Tire shop
  • Used car dealer
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:Closed
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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