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CPR Cell Phone Repair Chandler
995 W Elliot Rd Suite 3, Chandler, AZ 85225, United States
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CPR Cell Phone Repair Chandler
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Br
Review №1

Great service I had Cora Sanders she install the privacy screen protector on my phone and put a rock brand phone case on my phone she did excellent service I recommend the store it’s off of Elliot and Alma school if you have any repairs on phones or any screen protectors you need replaced go to this 100% excellent!!!

Wi
Review №2

I went in last week to have my iPhone X repaired. Not only was the scree cracked but the battery was swelling and starting to cause my phone to actually separate. I was able to get a quote quickly and the repair was done in about 30-40 minutes, which was pretty impressive!Everyone at the store was friendly, super helpful and accommodating. Well worth the $ and Im glad I finally got it done before my phone actually did come all the way apart lol. Definitely would use again in the future (though lets hope that doesnt happen again!)

Be
Review №3

Awesome quality phone repair service. They were happy to use new battery I had provided. Highly recommend, Kyles the greatest ever.

Ro
Review №4

Awesome customer service and very friendly staff. Had the screen for my A50 in-stock and were able to replace the glass over the cameras on the phone. Great price, also!! Highly recommend them.

Mo
Review №5

My mother had cracked her computer screen and needed it fixed ASAP, and they were able to take the computer and order the parts in the same visit and by the next one it was done. Norm was very courteous and quick, making the experience easy for her and I.

Aa
Review №6

This place is awesome they really hooked me up with a brand new Note 10+ and I just had to pay $86 down and brought it home that day. Ask for Kyle or Cora and tell them Aaron sent you and the best part is they have great deals on accessories and extra deals every last day of the month.

Ri
Review №7

CPR Cell Phone repair is awesome! Cora and Norm helped me out when someone carelessly left their cigarette burning on the back of my Galaxy S20 Ultra and broke the glass. Was able to get it repaired in 30inutes. Great place if you need service for your smartphones or accessories too!

an
Review №8

Great place! I just went home with a brand new iPhone. And I just paid $86! 100% recommended

Ch
Review №9

I broke my I phone 12 yesterday and bring it to them, less than a day they already fixed it and guess what it is faster now! Very professional technician and good service well recommended.

Ch
Review №10

I got my iPhone X fixed here for the first time and I really enjoyed the experience and was taken care of by the employees. I was really happy with my results when I left the shop. I really recommend their services.

Me
Review №11

Very Awsome selection all top brand top quality. These people dont sell junk. Awsome friendly staff and Awsome deals! CPR Phone Repair 5 Stars All Day!!!

Je
Review №12

We came in with an Xbox One S with a crash hard drive, I was so impressed with the experience here. They greated with an honest appraisal and up front cost that I was so pleased with, we left our console and hrs later they had called me to let me know they were done and all was restored and it was ready. We went to pick it up and they said my deposit was all I needed to pay thats it I was expecting the full quote but they said no need I will be bringing anything I break back here thank you CPR

Ta
Review №13

Nice dude. Once my new phone screen came in, quickly a day before fixing, and he fixed my phone the day the screen was received and it took him an hour.

Pe
Review №14

***SCAM*** make sure not to follow their ads of selling tvs from FB marketplace. I was told they are selling tv for $50 down. When I went there they said $50 is just downpayment for the finance. Tv was new and price was $1500. Nothing was mentioned about this on the fb marketplace. Unethical and totally unprofessional way to bring customers to the shop.

Ma
Review №15

Staff were very helpful and fast! Great service.

Ar
Review №16

Cora was great customer service. Friendly and knowledgeable

Ty
Review №17

Quick and easy process. Staff was communicative and professional.

Da
Review №18

Very impressed with this location. Detailed and friendly. Thank you.

Re
Review №19

Cora helped me, & she was very professional & very courteous.

Sh
Review №20

Dude put a new lens and lens protector on my phone camera. Decent price. Nice job!

Ke
Review №21

I brought my phone in for a screen repair, a slight separation in the top right corner. Everything else worked fine. They replaced the screen and I was extremely happy for about a week. Then things started to go sideways on my phone. I brought it back in for a look and they replace the screen again. This worked for two weeks then back to CPR. I was then told The battery was swollen and the frame was bent. Well, why didn’t you bring this up when you repaired it the first time? Or the second?They offered to replace battery and replace the screen again however spending another $200 bucks after just spending $275 on the phone didn’t seem smart. Bottom line here, I’m out $275 bucks my phone is still broken and in worse shape than when I brought it in.

Cy
Review №22

Had to take it back because the glue didnt hold the frame and new glass on. I paid way to much to have glued on frame

Ju
Review №23

Great service. Kyle was super friendly and helpful! I thought I ruined my Microsoft Surface Pro 7 when I dropped it. He was able to replace the screen and had it back to me the same day! Thank you

Ad
Review №24

They dont even understand English and you cant even understand their English is pretty s***** and then they give you a price and then they tell you a different price when you come pick up your stuff its kind of a scam you should be out of business

Ga
Review №25

Had to bring in my Pixel 4XL for a broken screen, ended up receiving the phone with a malfunctioning vibration sensor but after calling the store the manager Kyle overnighted the part and fixed it the next day at no extra cost. If you have the money, the value, service and people here will absolutely take care of you and your devices!

Lo
Review №26

The service was excellent. I would use them for all my cell phone needs.

Ma
Review №27

Bought a computer here ! Quick and easy process. Much thanks to Kyle who helped me through the process.

da
Review №28

Shout out to Cora Excellent service great attitude!!!!

Th
Review №29

Handled my device professionally and was able to complete the needed repair in a reasonable amount of time. It’s always good to support your local repair business, and CPR Chandler is a good option if you are looking for that.

Vi
Review №30

Came in close to closing and I forgot his name but the bald guy was professional, courteous and saved me a lot of money and finished in record time. Definitely will be returning if I’m in need of anymore quality repairs. They also sell some solid accessories and devices

Na
Review №31

4/8/2021 My cellular carrier truly disappointed me when I learned I would need to go 24 hours without my phone while waiting for a replacement, I would lose all of my data in my phone and I learned less than 24 month old phone filled with plenty of my life’s history would be lost. OMGGGGGI google CPR, because their logo look like it could save my life it it was I that was sick.Kyle the Regional Manager saw my mental pain not physical, he smiled and said we can help you!!! No you’ll not loose your data. We got you.I’m back to normal with all my Data and am a very happy person. Why do I have a cell phone carrier as of today I’m still wondering. They couldn’t help me CPR did. They did CPR on my issues and resolved each and everyone of them in my cell phone. It’s a miracle.If you have phone issues and more call CPR. I was saved by the 995 West Elliot Road team with Kyle the Region Manager leading the path.

ti
Review №32

Great customer service, took a lil longer than expected but overall i am happy with my experience.

Ma
Review №33

I brought my Google Pixel 3 XL to CPR for a screen replacement. They ended up damaging the front camera and ambient light sensor AND shattering the back glass in the process. The photo you see with this review is how I got my phone back from them. I gave them multiple opportunities to make it right and they did not. I asked for a full refund and was denied. Im now left with a defective $1,000+ flagship smartphone and am also out the $242.24 paid for their services. I highly recommend you look elsewhere for your smartphone repair needs.

ji
Review №34

Easy quote online, quick repair, and very personable service

Ro
Review №35

Honest fair Fixed my phone great prices

Da
Review №36

If you want the job done with quality. Come here!

Co
Review №37

Highly recommend if you need it fixed take here very respectful and frienndly staff 5starrs thank you guys

Da
Review №38

Had issue with charger cable not staying in phone. 20 minute cleaning and everything is right again. Excellent service and absolutely recommend you check them out if you have a cellphone problem.

Ni
Review №39

Made appointment on line in the am , showed up 15 minutes early pm and Kyle changed my screen on my trusty old 8-plus in record time! Place ROCKS!

Jo
Review №40

Super fast repair on my iphone XS max! I was on my way with a brand new screen in under an hour, these guys are the best!

Do
Review №41

I highly recommend these guys if you need your cell phone repaired. I have a OnePlus 7 Pro and the screen was cracked from dropping the phone in a parking lot. I went to and called at least 5 different cell phone shops and these guys were the only shop that was able to get the parts and repair my phone. After the new screen arrived 3 days later I brought my phone into them and they had it repaired in less than an hour and a half. The phone looks brand new and works better than ever. They were also helpful in getting the insurance from my credit card to pay for the repair.

Br
Review №42

Norm is the man, took care of me fast and he was the cheapest in the valley.

Je
Review №43

Norm is great!! I highly recommend this place for your cell phone repair needs. My phone stopped charging randomly (or so I thought) last night. I took it in today and Norm was able to diagnose and fix it for me within a couple of hours and for, what I consider to be, a reasonable price. I will be returning here for any future cell phone repair needs!!

Sc
Review №44

Be careful! I walked out of here with a phone more broken than when I went in.Broken screen on my iPhone. Josh quoted $99 to replace the screen said it would take 30 min. When I returned I was told that my home button no longer works. After asking him about it several times he finally admitted that he accidentally cut the cord. He refused to make it right and still wanted me to pay full price for the repair and only offered to put in a new home button that wouldn’t have the same functionality – and the touch ID wouldn’t work. After giving him several opportunities to correct the situation which he denied, I walked out of there with a phone that I can’t even use. He wouldn’t even repair the piece he broke unless I paid him to fix it. I would definitely suggest going somewhere else to get your phone fixed. If you look at other reviews I’m not the only one this has happened to. I have never in my life experienced such horrible service. This was downright fraud. I am filling a complaint with the BBB. Please do yourself a favor and choose a different repair shop.

Su
Review №45

I highly recommend CPR Cell Phone repair. I needed a battery for my iPod. They did a good job.

St
Review №46

Super great place.

Da
Review №47

The technician was extremely friendly, knowledgeable, and understanding. Service was delivered exactly as promised and this store has revived my faith in phone repair stores. Thank you for your help and I have more people always asking for help in this regard and, now, I have a place to send them!

Il
Review №48

This place is great love coming here was in the neighborhood passed by and my phone said how was ur visit to cpr and you know I had such a great time here in had to let you know twice! Thanks alot for helping me out Kevin I appreciate you! Best place to get your phone repaired in all of phoenix.

Ri
Review №49

I havent actually made my purchase yet, but these guys are awesome! I live in Central Phoenix and have no problem driving all the way here. Norm is an awesome guy, very knowledgeable and personable! I wouldnt recommend going anywhere else.

Ch
Review №50

I went to your store to have a new battery installed in my phone. I was told, that it would take an hour to do it. I was there an hour later and my phone was ready to be picked up. The associate I spoke with, was also very nice.

Ma
Review №51

A little pricey for my particular phone but good service

Ch
Review №52

Professional, and quick.

Ri
Review №53

I dropped my IPhone 7 Plus and it went blank. I was worried the 8000 pictures were lost forever since I did not have them backed up. CPR determined what was wrong and got it going again. They are a lifesaver. Don’t contact anyone else but CPR. They are truly experts in their field. Thanks Justin.

Bl
Review №54

Good no information no help

13
Review №55

Got My Game HDMI Port Fixed . Was Faster Than They Originally Told Me Too . They Also Was Good With Contacting Me To Let Me Know That I Can Come Pick It Up

Ch
Review №56

Excellent service, the techs went out of thier way to fix my phone in a timely manner. And they even had the salmon colored back for my phone I was dieing for 😏

Sc
Review №57

The stars say it all...

Pa
Review №58

Overpriced because they refused to replace the screen without the digitizer. Go anywhere else for a new screen only.

Ka
Review №59

Apple took and week and a half to schedule me for a non working touch screen (not broke, just stopped working due to a iphone X defect). Drove to the appt and the store was closed with no notification given. Took phone to CPR and they guys checked it out right away and helped me backup all the info, which took almost a entire day, but they made it happen. Awesome place, highly recommend

Ti
Review №60

Friendly. Turned around quickly and works perfectly.

Su
Review №61

Nice people to work with. While you wait service and a nearby Starbucks if you are thirsty while you wait.

Ky
Review №62

Norman and Josh are phenomenal! Always really helpful and really skilled at repairs! Definitely wouldnt go to any other place in Chandler for my electronics needs!

Er
Review №63

Great service and fast repairs!

AP
Review №64

Excellent reception upon entering the store. My tech listened to my issues and offered his advice and moving forward with a solution. He corrected one issue in the settings and installed a new battery to correct the other. Total time was less than 50 minutes.

Je
Review №65

Phone repair successfully completed using original parts. Great job!

Br
Review №66

Norm helped me put on a liquid screen protector on my iPhone X, super funny, helpful, and informative guy. If you need anything done to your phone, these guys are awesome to work with!

St
Review №67

While they werent able to save my Note9 from a watery grave, they did seem to be very knowledgeable and provided professional friendly service. Also purchased a new liquid screen protector from them and had it applied.

Jo
Review №68

Technician really tried to repair my iPhone 7 but it turned out to be a software issue corrupting my chip set. He performed many parts repairs but to no avail. Very informative with my questions and info on the inherent issues of this product. He didnt charge me a penny. Ill be heading back when I need more repairs and would recommend this shop highly.

Pe
Review №69

Cora helped me out

De
Review №70

Awesome service. Called ahead to make sure they had what I wanted. They had it and put it aside for me. When I got there they were quick and did a great job on my screen protector. Excellent customer service and helpful staff.

Sc
Review №71

I went into the Chandler location and an employee named Jensen greeted me. I told him there was something wrong with my charging port, he took it in the back, analyzed it, then I heard a noise like a vacuum, he came back out with my phone, I put the charger on it and it worked. He said it was only a build up of pocket lint. He didnt try to make money off me and tell me it was something that needed a repair. I wouldnt have known. It took 5 minutes. And he didnt charge me anything! I would recommend CPR to all my friends after going there. Jensen is a good knowledgeable and professional employee. Thank you Jensen and CPR!

Pr
Review №72

Saw online that CPR fixed hard drive, power, disc tray, and HDMI issues on game consoles. There was also an option for other. My xbox was having internet connection issues that wasnt my providers fault and when I called to see if they could troubleshoot the man I spoke with had said they only fix HDMI issues only... They should probably have their website and store capabilities on the same page so searching customers like myself dont waste time.

Br
Review №73

My playstation 4 pro was fixed by them and i actually thought it was beyond repair but they pulled it off, this thing sees action everyday, it took a few days because they sent the wrong fan for it but once the right one showed up i got a call the next day thanks cpr

Ge
Review №74

Needed a 512 Xs Max and they were on top of it. Process only took long because of my hesitation to choose what I wanted to do but one I made my mind up I had my phone in 3 days. Amazing customer service and will be coming back

Da
Review №75

For five star four or five star

St
Review №76

The guys did a great job fixing my Moto G5 Plus phone, cracked glass do to swelled battery. they got me all fixed up with a smile. thanks!

Jo
Review №77

Really bad service they make me driving 3 times to go got the item and they dint have it the right item

La
Review №78

They were quick, efficient, and got my situation resolved. Will continue to use their services.

Ro
Review №79

Amazing. Went in and adjusted my charging port to work in 15 min! Couldnt be happier

Ma
Review №80

CPR is awesome! The workers are super nice and the store is overall really helpful! Hands down the best place to get any device repaired!

Vi
Review №81

Paid a lot of money.Didnt fix my phone.Got my money back.Good company. Good people. Risk free.

El
Review №82

DO NOT GO HERE ! Horrible experience

Li
Review №83

This place is absolutely the best! I brought in my iPhone 8 that my son had dropped out of my car on the highway and it was run over multiple times. I thought it was a goner, it had pictures of my mother that are priceless to me. I brought it here thinking it could not be fixed but wanted to see if they could recover the pictures and to my surprise they were able to not only back up and recover the photos but they were able to get my phone up and running again! I am going to recommend this place to everyone. Thank you CPR!!!!!

Je
Review №84

I never purchase extended warranties but for some reason I did so this time. Contacted the Warranty Dept. They sent me fo to CPR Cell Repair. Norm had it for an hour and a half, picked my phone up and my phone is back to normal. No issues and cheaper with only covering my deductible. Ill remember this place if needed again.

Al
Review №85

Clean, professional, and fast. They gave me a bit of a run around on when the part would arrive, but that could have been an issue with the parcel company.

Bo
Review №86

Simple transaction needed a battery replace on my Surface Pro 4. The store ordered the battery in advance of the actual service day. Which was helpful for me as we dont live in Phoenix and the store work with us to avoid any delay because of parts delivery. The replacement was done overnight, good friendly service.

Ra
Review №87

Great service!! Fixed in an hour. Thanks Norm

Ma
Review №88

Very knowledgeable and friendly staff. They knew exactly what was wrong with my phone and took care of it for a fair price.

Ka
Review №89

Guys always help me out with any repairs I need! Even the oddball stuff they do!

Da
Review №90

I was very happy and satisfied after visiting CPR Chandler. I brought in my iPhone and iPad for repaire and they were able to quickly fix both devices on the same day. I can’t be more happier. I highly recommend CPR Chandler

Bu
Review №91

Jensen is awesome!!! He was able to repair both my sons Google Pixel 3 as well as my LGQ6. I so did not want to go through the hassle of learning a new phone, just yet! Thanks so much!!! 👍⭐⭐⭐⭐⭐

Ke
Review №92

What good is being a Warranty replacement for invisible shield if they dont even keep them in stock.

Je
Review №93

Fast and straight to the point great customer service highly recommended they have Apple Pay and financing available for anyone that need that extra help I will be going back for anything else tbh thank you so much have no problems with my device now

Pa
Review №94

Efficient service, good work.

Mo
Review №95

A new location in Chandlere (Elliot Rd) a stones throw away from my home. Very practical and the new team (Cedric) were amazing. Fast, great worksmanship and very professional.

BA
Review №96

Jensen is very nice and super helpful. I would recommend you to come get your phones fixed here.

co
Review №97

First off I had to wait a week for my screen to come in then another 2 weeks for something cause my phone was fuzzy and then they gave me my phone and the lost the sim card trey holder. 1 week later they get it but it dosent fit my phone then they order another 1 1 week later now here is my phone all together. Would never go their again. Go somewhere else.

Ni
Review №98

Great work! I worked with Jensen and he did a fantastic job! Quick, efficient and helpful!

Cu
Review №99

After a battery replacement gone south at a different repair facility, I contacted Jensen at CPR Chandler. He was able to retrieve all my files, plus more, from my torn apart HTC 10 (which no one likes working on, much less has the experience to). I receive a replacement HTC 10, with a worn out battery, of course. Jensen transferred all files to my new phone, as well as replace the battery with no issues. This gentleman knows what he is doing. Outstanding service and thorough knowledge of the products he works on.

Ka
Review №100

Great service, friendly staff, no high pressure, just info to make a decision. Great place for repairs and phones to buy

Information
35 Photos
100 Comments
4.5 Rating
  • Address:995 W Elliot Rd Suite 3, Chandler, AZ 85225, United States
  • Site:https://www.cellphonerepair.com/chandler-az/
  • Phone:+1 480-605-3700
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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