Best hardware store in town. They have everything. One of the few places where staff actually know what they’re talking about.

Stopped in today for the first time and I just had to write a review to compliment the staff. Everyone was incredibly cheerful and friendly. Its obvious they enjoy their jobs and enjoy assisting customers.

Only store in town capable of duplicating my garage key due to it being such a rare key blank. Super low prices and very friendly staff.

A bunch of good stuff almost everything youd need, very friendly. Lets keep it real though every worker in there is probably 60 years old plus and moves like a slug. Nice people though.

Very friendly staff.You will have a good experience when you come here for shopping.

Had been shopping there for years but they have recently become ostriched and decided to be the communist/socialist governors unconstitutional mask mandate enforcers and have lost my all my business.Shopping at Ace Hardware from now on.

Workers are always super friendly and the service cant be beat

Great store. I hadnt been in the store for some time and now I could kick myself. This store has more hardware than the others and Ive lived in CU for over 60 years. Its now my go-to hardware store.

Good prices and good customer service.

My favorite hardware store in CU. The store has what you need and is filled with wonderful employees; friendly and helpful. On my last trip, the lady at check-out gave my son a balsawood glider, to his delight. 5 stars.

A great selection and prompt, friendly service the likes of which you wont find on North Prospect or Bloomington Road. Whenever I visit I often feel like Im back at my old hometown hardware store. That and the fact that you dont have to walk a half mile for one tube if caulk makes Do It Best my first choice.

They have the stuff and their people know the stuff. Couldnt ask more from a hardware store.

Honestly, I wouldnt choose to get paint from anywhere else. The people in the paint department are EXCELLENT! I have a nearly 100 year old house with lots of wood and they are so helpful to help me make important decisions. Theyve never steered me wrong!The rest of the store employees have always been equally helpful with anything Ive needed. The ladies that run the registers are always so kind. I love it here because its a smaller store where I can always get help and great advice. Yes, the selection isnt what it might be at the larger stores but for me the service more than makes up for that!

Staff are very friendly and helpful. Handy for tools and household supplies. Looks like plenty of parking.

Im a regular customer always friendly great service

This place has great customer service, but another major thing to note is the installation prices are very reasonable. At home Depot they wanted nearly triple the price of the item to install it. The service here was far more friendly and the prices infinitely more reasonable then similar stores. All and all I felt happy with the choice of this store.

Great customer service via their friendly and knowledgeable staff!

Dont go here on the weekend if you may need help with something. This place is great during the week, employees walking the floor asking if you need help, knowledgeable, and the U of I discount is nice. On the weekend, you wont even be acknowledged unless youre checking out. I stood around for probably 20 minutes looking for someone and no one offered to help.

Everyone is always very nice very nice Brian seemed like he was really busy told me to put on a mask no biggie people there are always very friendly

Staff rules! They’re super helpful. This is definitely my go to store for any paint, tools, or home improvement needs.

Wow! I had a great experience here. There was someone waiting at the door asking if I needed help finding anything and was able to immediately point me in the right direction. The cashier was so nice and let me know that there was a student discount here as well. Theyre affordable and have a great selection, Ill definitely be coming back.

Great hardware store for those quick miscellaneous project needs.Extremely friendly employees that are always more than willing to assist customers above and beyond.Great paint selection and really nice selection of small quantity and unique screws.TIP: Show your University I-CARD for 10% off your purchases (there are some exclusions).

Just cut a key for my car. Refused. Disappointed. I have my car just stop outside, I didnt stole this car. People in this store changed. No more nice no more friendly .7 years of supporting since I moved to this town for my business, every single time I will think can I get the parts at here before I go to Lowes or menard or Amazon, wont concern the little bit different in price. Repaid me such a service. I missed the lady who worked as a cashier so much.

Staff is amazing!!

Always surprisingly well stocked. I can very often find repair parts there that I cannot get anywhere else. The staff is very friendly and knowledgeable.

Good variety and stock of hardware.

Were a local business that does a lot of repair and fabrication work. Do It Best has always been our go to spot for anything hardware related. The staff are friendly and helpful and they carry a wide variety of products which makes it a convenience one stop shop for us to do business with.

Great service and prices.

Friendly and helpful -- terrific hardware store.

Great people work here that go out of their way to help. This is a wonderful community hardware store that also has mulch, some plants and a paint section. Help keep them in business.

Dave is incredible. I had a quick, but informative trip. There is something to be said about the class and care at small town, family owned businesses.

We go here first for tools, paint & garden plants in spring. The staff is first-rate and very knowledgeable. The only drawback is the stores moderate size might limit stock on hand.

People were helpful, as always. Prices are reasonable and the discount they give UofI employees doesnt hurt.

Great place to find all the parts for your home repairs. The staff are great!

This is a great place to shop. They have knowledgeable employees who will help you figure out what you need to do a job, and they sell scews, bolts, etc., individually so that you can get precisely what you need for the specific job youre doing.

Always helpful and friendly. Easy to run in and get what you need for everything DIY project

Great place to shop. Staff was super friendly and knew their stuff.

Great hardware store! Staff is very friendly, they have a very,nice plant selection in the springtime.

The BEST. Go here over Home Depot for sure. Incredibly helpful, knowledgeable people and everything you could want

Consistently good service, good prices, friendly knowledgeable and local staff. Highly recommend.

Appreciate older knowledge thats in the store,with that being said ,if a problem accures with what they have on hand most generally they know how to back it up with another an both are usually right . weather old or new product

Friendly knowledgeable staff and you can also find just about any thing you need

Unfriendly staff

Malissa was great made my less then 5 minutes.

I get personal attention every time I go in there for my aid in shopping for the right item.

Love this place, the prices are right and the employees are very friendly and helpful.

Fantastic, helpful employees.

Great place to stop in and pick up a last minute tool for a project, staff is pretty helpful most of the time.

Excellent customer service and location.

Friendly staff, and helpful. They have a little kids station with chalkboard and whatnot to keep the little ones entertained while I search for the right doodads to fix my house.

Very helpful, knowledgeable staff. Like a small town mom-and-pop store in the middle of the city.

Always polite and friendly. Love Diana and Jenny.

Great customer service and friendly people.

Prices are kinda high, which isnt such a big deal at a small local place like this. the big problem is the staff is sometimes pretty rude and un-helpful. last time i was there the power went out for about 30 seconds and the computers reset. i had cash in hand and was in a hurry. they refused to do the transaction without the computer, saying they cant open the register. this is a lie because there is always a key incase of computer/power failure. ive had many retail jobs. im well aware of this. the older woman with black glasses and a grey pony tail was very curt with me about it. there were 5 employees standing around a screen vacantly starring off. they could have easily done a cash transaction with a phone calculator, ( or with the use of 4th grade level arithmetic) but instead decided to act like jerks. i turned around and left my items on a random shelf. never coming back. a different, very nice woman with white hair and glasses at the paint desk apologized to me on my way out of the store, so at least theres that. NOTE: also if you go here looking young/ not very clean cut; you WILL be treated differently for the worse. doesnt matter how many pleases or thank yous they hear. this is only some staff members, not everyone. its certainly noticeable though.

An awesome hardware store with friendly staff

Always go here first, the staff is super helpful, and they have quality products

Ausome experience. everyone should go there they really do it beat

Very friendly staff, good place to shop.

Very nice staff and highly helpful.

Great hardware store where the employees know their stuff. Service you wont find at the big box home store.

Always very helpful.

They sure know what theyre doing! !

Super helpful staff.

Came in with a problem and it was fixed swiftly and cheaply

Nice staff, nice products!