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VAPEz Castle Rock
324 E Miller Ct, Castle Rock, CO 80109, United States
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VAPEz Castle Rock
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Th
Review №1

Imagine a nightclub that had no people in it but was filled with things like t-shirts and an ATM that dispensed Bitcoin. And instead of a bar, theyd have a counter where you could order designer vape juice and vape accessories. That place would be Vapez, and it would be awesome!

Sh
Review №2

Very knowledgeable and friendly. Love this store

gr
Review №3

Vapez has been a steadfast establishment since they opened their doors. They know what they sell and they hire employees that know it as well. Their willingness to help in decision making and providing a space where people can learn and hangout has been incredibly showing of their intentions to not just sell you a product but the idea of changing your daily habits away from traditional cigarettes. If youre considering putting smoking down and you dont like the idea of going cold turkey or other methods, stop in and chat with employees, ask the advantage of e-cigs and how they might help you quit. Thank you vapez for kind, consistent, and knowledgeable customer service.

Al
Review №4

Don’t go here unless you “know exactly what you need” because they will sell you the wrong coil and when you bring them back brand new they won’t even give you in store credit and tell you it’s your fault for not knowing your equipment. HORRIBLE CUSTOMER SERVICE. They’ve lost my business for sure, and much more money than the $25 coils that they wouldn’t even exchange for me.

La
Review №5

Very nice they didnt have the product i was looking for but he took my phone number and said he would call when it came in.

Wi
Review №6

These guys are great. Hyper knowledgeable and always ready to help with any needs. Just remember to bring your devices with you if you need new coils!

Me
Review №7

They have all your vaping essentials and more. If you can smoke it, they carry something you likely need.. from dabs, batteries, glass pieces, this list can go on forever.Not to mention their enormous mellow, relaxing location, with games to play, a large sectional couch, a HUGE flat screen so you can stay and try out your new juices. And yes, you can vape inside!

SM
Review №8

Rude staff. I only come here when good fellas is closed and this is why. Come in and ask for 6mg triple strawberry and guy says they never made that. Uh then why did I purchase it before? I asked for the 6mg and leave the store only to come back because the employee gave me a 3mg. He says he asked me multiple times and at this point Im done with it. I said no you didnt and I said it when I walked in. Some of us werent born yesterday like the children working here. Dont waste your time or money.

Mi
Review №9

My go-to place for all my vaping needs.Bill has been very helpful getting me set up with devices, pods and juice. His recommendations of juice have been spot-on as he listens to my flavor preferences.Stop by this locally owned spot for quality products and great customer service since 2015!Thank you Vapez 🤙🏼

Jo
Review №10

Good place for tobacco and vaping needs. Well stocked. The staff was nice and very helpful.

Ju
Review №11

Weird employees that make you feel bad about being there, and a strange personal beliefs bleed into the work place. I was denied my military discount because he didnt believe I deserved it. My father is active duty and works hard so me and my family can take advantage of the opportunities he gives us. To turn me down is to turn down all the sacrifice he has made for us. It wouldnt of been a problem if I was simply told the discount is not provided in general, but it does not seem like good business practice to pick and choose who you deem worthy of said discount. Poor service, poor employee, dont go here. Smoking Buddah is a great alternative.

Da
Review №12

Noah is awesome and he knows his stuff. New to vaping and he got my husband and I just what we needed. Great store!!!!

Ru
Review №13

Best people. Best product. Best selection.Still not convinced? Drop in a youll be greeted by a fun loving open atmosphere to chill, get help with your mods, and meet other people.From answering questions honestly, offering advice, and finding the right product for your personal preference, these guys have it on lock.Go in and you wont want to go anywhere else.

Br
Review №14

Very friendly and helpful.. helped me set my vape up..

je
Review №15

I highly recommend this shop! The minute you walk in this shop you feel welcome. They have a very relaxing but upbeat environment. The staff is extremely knowledgeable. They do a great job at taking care of their customers. Awesome selection of products in stock! I am making this my exclusive shop in Colorado!

Ja
Review №16

Definitely 5 star! Customer service is always awesome. The staff interact with us each time come in for a visit. They spend time with us to help us find the right product. We live in the springs so we don’t visit so often. But definitely always enjoy talking with the staff.

Yu
Review №17

Love these guys, wouldnt go anywhere else. Came in today with what I thought was a busted tank but the guy took it apart, put in a new coil free of charge since the one I had in was fairly new and did his best to troubleshoot it. Ended up fixing the issue.

Al
Review №18

The shop used to be really great, but the atmosphere has since changed. Vapez USED To be a place dedicated to helping their customers... but now all they care about is their personal perks. Every employee is sponsored, causing them to care more about their sales for their sponsors and not for recommending good products. The employees are fake and recommend products based solely on their own agendas. Sad to see such a cool business change so much.

Ka
Review №19

I called today to make sure they sold 26650 battery wraps they said they did. When I went to pick them up and all of the sudden they do not sell them. Do not trust what they tell you they have no idea what they are doing. I’d recommend Perfect Alternatives about a block away they know what they are doing over there.

Pa
Review №20

One of the best vape shops around.

Mi
Review №21

Bill is amazing and very knowledgeable with all the products in the store. Definitely recommend you talk to him if you want to quit smoking

Jo
Review №22

Cool place, employees are friendly and very knowledgeable, also great atmosphere and they also have game room if you want to chill for a min. I would highly recommend this place I always try to get my vape stuff here.

Le
Review №23

Always super patient and friendly, went in my first time and had no idea what I wanted, never had bought my own juice and the person behind the counter was helping me figure out what Id like best and showing me different flavours for probably 30+ minutes. They were awesome about all of it, they helped me put together my setup because I had never bought my own mod or anything and informed me of all the features and helped guide me to getting my setup (which is probably the best one Ive used). High quality products and at fantastic prices. They have house brews and the ones Ive tried are really good. Highly recommend

Gr
Review №24

I came in here looking to replace my Novo. They were incredibly rude and tried to up sell me on everything. After repeatedly telling them I was only interested in replacing my current device, I decided to just take my business elsewhere. I felt pressured and they just wouldn’t take no for an answer. I will not be shopping here again as they made me very uncomfortable.

Tr
Review №25

Rocky Mountain Hi!---

Sp
Review №26

Always knowledgeable people able to help you there!!

Ka
Review №27

RECOMMENDED!!! The New Staff and Amazing product additions to this already great shop are so nice to see. I have been a customer for some time now and will only be purchasing my product from this well ran Local Establishment.Thank You VapeZ for amazing experiences that continue to get better time and time again!Your Loyal Customer,-Kathy Murdock

Ev
Review №28

Bill & Noah are the best. Very informative.

Je
Review №29

So I came onto this place by complete happenstance one day while working down in castle rock and finding myself needing juice. I went in once and bought juice and coils for my mod and saw a limited edition carta in the display case. I’d been wanting one for awhile anyway, and they just happened to have one in stock. I ended up buying the device on my second trip to the store, about a week later which was yesterday. Get it home and immediately noticed things were off, it had missing pieces of kit, and upon charging the batteries fully and installing them the device wouldn’t fire. I called and was put onto the phone with the owner who went through everything possible trying to help me fix it. When we eventually hung up it was decided I’d try to continue troubleshooting the device with a friend who owned one and if it didn’t work then I’d bring it in today. Never got it fixed so I went in today and we tried a different coil to no avail, and without question the device was returned and swapped for another carta that was checked completely before I left the building. From start to finish my experience with the shop itself was nothing but pleasant and they didn’t stop until I was happy with the result. I can’t thank Peggy, the owner, enough for her help start to finish of getting this resolved!!

Ch
Review №30

Dont go here unless youre an expert in vaping, because the employees certainly wont help. The multiple times Ive been here, the employees act like Ive disturbed them from whatever is more important than paying customers. Luckily there are plenty more shops who want my business.

Am
Review №31

This shop is run by teenagers that will say whatever they can to to sell defective, unreliable and over-priced products. Do not waste your time with this place. Go to Perfect Alternatives next to Safeway. They will actually take care of you and their products are high quality and RELIABLE!

Ri
Review №32

Don’t even waste your time. The staff is very rude. Been in about 7-10 times. Thinking they might change but they haven’t. Especially the taller guy with neck tattoos. DO NOT go here. Goodfellas is better

tr
Review №33

Absolutely superb shop. Great quality juice. Great quality devices, and the atmosphere is amazing. All the employees are fantastic. I moved out of castle rock. And the shops in the Littleton area dont compare. Good job!

El
Review №34

I went the other day looking for a new tank as I had dropped my mod. The staff was extremely friendly and they have a HUGE selection of liquids. Especially premium liquids. I didnt end up getting a new tank here but I will be shopping here again.

Ma
Review №35

Great store design!! Really cool spot to hang out!!They had exactly what i was looking for. Friendly group of guys!!

Ma
Review №36

I went in to upgrade my device, I started explaining what I was looking for and what I had been doing already. The guy with the neck tattoo made me feel like a complete idiot about it and told me that I needed to learn more before upgrading my device. It was such a bad experience, I won’t be shopping here again.

Ro
Review №37

Ive been a customer of these guys for years. Nothing in life is perfect, but when its not, they do everything possible to make it as perfect as possible. One of the few businesses around here that actually care. Thanks guys!Rob (itchy)

Bo
Review №38

Got my first vape here and it was amazing. The staff made sure to not racially profile my sister unlike my high school. The people behind the counter are always on their best behavior and hook people up with some amazing deals.

mi
Review №39

When you walk in, it looks like a hangout for teenagers. They dont have a large selection of mods and the tattoed guy who was helping me seemed like he was just trying sell me anything and over using the phase its our best device/juice and they sell out really fast to each thing I asked a question about. Wish they would let you try the product before buying it because I wasted $75 on disgusting things that were nothing as he described.

Mi
Review №40

Love the atmosphere of this place the employees are super freindly and are set on getting you exactly what you want compared to other shops there pricing is fair and you definitely get what you pay for. As for the other reviews all of these reviews that say 22 hours ago seem the be by the same upset Joshua Godshalk that claims he worked there. given all the comments left around the same time with same amount of likes all with no account picture but the generic first letter of the account name when its created. As well as each one having personal information such as how the manager acts, and what the atmosphere is like. You would only know that if your a regular and go there all the time and if you were why would you leave a bad review if you spend so much time there?

Lo
Review №41

Ive been an employee here for about 6 months now. I absolutely love my job. I work with amazing people and I have a fantastic time everytime I come into work. Its sad to see an ex-employee making fake reviews for the past 24 hours. Get a life homie.

Br
Review №42

Absolutely love this shop! Knowledgeable staff willing to help smokers quit smoking and walk them through whats the best fit! As a active member in the vape community this is hands down what you want in a shop!

Na
Review №43

Ive been to Vapez twice, today and last Sunday and it was perfect. There was two different staff members on each day. They both helped my husband immediately. They were friendly, helpful and took their time. I am not looking for sit down table service, its exactly what I expect buy juice and coils and be on my way.

Ma
Review №44

Best place within douglas county!! Employees are vary knowledgeable and grate people!! Go here and you will love it!!

Kl
Review №45

Ive been working for this company for over a year now and the owner of this location is an AMAZING person. The recent negative reviews ive read are 100% false claims. This location in particular (which I do not work at) is such an awesome store. Sooooo many flavor selections and yes, maybe occasionally the hardware selection is low, but its only because their customer numbers have been growing and products are flying off the shelves!!!!! You will definitely find something you will love and will help you quit smoking!! You will truly be impressed when you walk in the door!!

Ev
Review №46

Best customer service I have had in a long, long time. Tavis was more than helpful and is what anyone whos in a hiring position should look for. Superb.

Go
Review №47

The store Manager at this location is AWESOME. Very knowledgeable and helpful. Its nice feeling welcomed and know Ill be taken care of.

Cr
Review №48

It is always great. The help us out a lot.

An
Review №49

Prices here are FULL MSRP. They will not budge either. There was a unit for sale in-store for $98. Same unit online ranged from $49.99 - $78 with free shipping.I wanna spend local, but I cant do it here anymore. I went home tonight and ordered two of the units online. I did ask the guy if his price was the best he could offer. He said sorry, our prices are set. Set .Gotcha .

Ki
Review №50

Vapez is me and my husbands go to vape shop. We started off going here after deciding to leave the juul. Staff seem to be very knowledgeable when asked questions, and are always very helpful. One small problem would be that they are always out of something. We end up loving a particular juice and then having to choose something new because its out of stock. Thankfully they carry enough flavors, and brands that we are able to choose something else that is very close in flavor. Also the rewards program definitely makes up for this. We have bought multiple bottles of juice for just $1 because of points. We even had the chance to get a new mod up to $100 I think for free with our points. We decided to use the points on juice though but its definitely a plus! Thanks VAPEz!

Ty
Review №51

Fantastic place to satisfy all your vapeing needs , tons of choices from juice to a new set up I love this shop if you have some free time stop by and check it out. The customer service is great! You will be in the hands of professionals if you have any questions they are there to help!

No
Review №52

This place looks like it’s run by child molesters. The staff if rude and inconsiderate. They do not care about customer service, they only care about money. Do yourself a favor and shop somewhere else. This place is worthless

su
Review №53

Rude staff gotten 3 mods that went bad in 3 months mabey i had bad experances here but

Ke
Review №54

Amazing service. Great flavors, I purchased the in house blends. Good enough viscosity to use in my RBTA!

dr
Review №55

I went in for the first time because I broke my glass. Although they didn’t have the glass I needed they custom fit another glass bowl from a diff brand for my vape. Absolutely amazing store and personal. I asked them what kind of 12mg vape juice they had and they let my try this amazing flavor before I bought. Then, they didn’t have the bigger size I wanted so they gave me two bottles of the smAller size at a big discount. Can’t say enough good things about these guys. PLUS THEY HOOKED MY GIRLFRIEND UP WITH AN AMAZING 510 half metal half resin drip tip that we couldn’t find anywhere. I’m going to call tomorrow and ask if I can prepay for juice and have them mail it to me as not many people Cary good juice in 12 mg. High recommend this store!!!

Se
Review №56

The sales associate said a particular type of juice would work with my setup. I paid $25 for the juice and my device would not burn the liquid, resulting in dry hits. I went back to address the issue and was told there was “nothing we can do” and to purchase different juice. Why would the original recommendation be made? Why would you not stand by your customer if there’s an issue? I’ve spent hundreds of dollars at this place and those dollars will be directed elsewhere in the future. Poor experience and extremely poor customer service.

da
Review №57

An honor to attend the police appreciation activities. Wonderful event, very informative and very friendly people.

Za
Review №58

Thanks Bill for reccomending that Lonely Hearts Killer, its one of the best flavors Ive ever had!

ke
Review №59

Over priced. Every time you go in a new teenager is working and his buddies are there. Usually quite rude. Juice selection is sub par especially if your from out of state. Tavis is the only saving grace of this store. He actually is a 5 star employee but he can’t save it all.

Am
Review №60

Great service. Really helpful. Definatly coming back.

Ka
Review №61

Josh was extremely helpful & very knowledgeable!! Great selection & reasonable prices 😊

Sh
Review №62

Great place to get vaping hardware as well as liquid. Staff are friendly and informed ready to help with all your needs.

Tr
Review №63

They are honestly some of the most gullible and painfully stupid people I have ever had the misfortune to meet. They sell good stuff Ill give them that but the collective IQ of that entire store at any given time is 50. Unless you REALLY need something for your mod and they are the only people that have it, go to Goodfellas. Theyll actually treat you with respect there.

ma
Review №64

Prices and selection are good. I do find this place seems more like a high school kid social club than anything else. Its hard to get help at times because the employees are talking to their friends. It may seem weird because I vape, but I dont like going into a room completely smogged out by others either. There is no ventilation and kids just ripping it in there. I like to be able to see at very least. Im done shopping here

Mr
Review №65

All 3 Locations are amazing... great staff, solid selection and prices!

Hu
Review №66

Awesome vape shop. Great staff. Nice variety of local products

An
Review №67

Prices here are outrageous. Plus the devices that they highly recommend break after a couple weeks. I’ve had so many problems with the devices here. Go somewhere else or shop online

Ob
Review №68

Gal working the counter was very friendly and knowledgeable. This may become my shop when I move up here

Ki
Review №69

Best vape shop. Great customer service every time I come in.

Ro
Review №70

Great selection and prices! Super knowledgeable staff!

br
Review №71

Hands down the best Vapor store in or near Castle Rock. The owner did recently have a bad apple working for her, and that issue has been remediated. However, this person is now creating new accounts and leaving bad reviews - and even publicly acknowledged that he is doing so.... shows the size of his brain doesnt it? And he has the audacity to criticize other employees and the owner? I guess when you habitually dont make it to work, come in late, dont call to let anyone know you wont be there or will be late, give 2 weeks notice and abruptly quit before the first week is up you dont have much of a basis for any finger pointing. Sounds like someone needs to lay off the meth.

Bi
Review №72

If I could give a 0 star rating, I would. This is the worst excuse for a business. The place is run by over conceited people who only care about making a sale.

Fi
Review №73

The staff members here are just phenomenal! If you need any kind of information or help with vaping devices this is the place to go. Even if Im next to a vapez shop in the springs I go all the way here to do anything because the service is just spectacular.

Li
Review №74

So for the last review IThis is an amazing vape shop and the only vape shop I have shopped in for 4 years the employees are amazing and knowledgeable people that I enjoy going to see

St
Review №75

This place is awesomeGreat knowledgable polite staffBeautiful shop with everything!

Gr
Review №76

Terrible customer service and the prices are way too high. Product is also very scarce and you never know if theyll have what youre looking for.

st
Review №77

Very helpful staff! Great juice selection!

Ny
Review №78

I will never go back here. Ive spend thousands of dollars at this shop. I just went in and the young man behind the counter kicked me and my son out staring kids werent allowed. Extremely rude and unprofessional. I went across the street to E-cigs and they served me with no problem. They will get all my business from now on and I will spread the word to all of my many vaping friends and family that usually shopped here.

Ry
Review №79

Love the competition scene for Parker and Castle rock got a few friends that are employed at both locations great selection great prices overall good experience every time I go in 👍

Eh
Review №80

Loving this VAPEZ location. Super knowledgeable and GREAT selection!!

Gr
Review №81

The only place I’ll go, the staff are amazing people

Si
Review №82

These guys are the best, always friendly and never try to make it seem like they have anything better to do but talk to you.

Ia
Review №83

On tonights episode of hipsters behind registers..So, I went to get a new tank today. Dude was just trying to fit different tanks on my piece to figure out which one was compatible until I pointed out the one labeled with my exact tank model. He takes it out, puts it on, we acknowledge it fits, I pay and then off I go to the other vape shop to get coils because they were out.Im in the next vape shop setting up my vape and realize the tank I just bought from vapez is cracked. Im butt hurt but I head back, walk in, wait in line and politely tell him it was cracked and suddenly, hes treating it like a scam. He asked did you wrench that thing down? No.. I touched it less than you did kid. I didnt even have the coil fully tightened. I deal with customer returns on a daily basis.. as an honest customer who had to drive BACK to your store because I purchased something that neither of us realized was broken just to be treated like a punk I feel pretty insulted and shouldnt have to feel ashamed of coming back because I purchased something defective from YOU.All in all, If you want to try and speak over loud mainstream rap music and buy nicotine from the worlds saddest & loneliest pool hall and roll the dice on fault for buying damaged products, these hipsters got you covered.

PA
Review №84

Vapez is a company that completely obliterates the competition in all aspects of running a good business. I constantly witness the undaunted dedication to excellent customer service. Every Vapez employee makes customer satisfaction their number one priority. The employees take time to understand your interest, and find you the best product to suite your needs. You leave the shop without the slightest doubt in the product. Vapez makes other companies feel like a customer service call to Comcast.

Co
Review №85

Friendly staff very helpful but limited on flavor selection when compared to vapor source or other vape specialty stores

Ha
Review №86

No testers for juices...seriously. Bought a house juice without being able to sample; it was awful & they dont do returns of any kind on their juices. Their house juice is very low quality as well. Skip this place & go somewhere you can test the damn flavors!

De
Review №87

Vapez it the most legit shop around South Denver! They have everything from mechs, regs, RDAs, tanks, tips, CBDs, foozball (or whatever) and a whole lot more!!! Just a comfy chill spot if you vape and you haven’t been to Capez in Castle Rock, “WHAT IS YOU DOING?!?!” What up TVL squaaaa 🤟🏼⚔️🏔

Bl
Review №88

These guys are fantastic. Knowledgeable, friendly, and an absolutely fantastic selection. Tavis, Maddie, and the owner are the only folks Ive had contact with, but there all fantastic. I couldnt possibly recommend them more.Ive been vaping for about a year and a half and they taught me things about the products Id never heard before.If you want to drop that pack of Marlboros and avoid coughing at night and feeling like garbage all the time, get in there, get your nicotine fix, and help yourself out. Go...why are you still reading...go.

Pe
Review №89

Good vape store but kind of pricey

sa
Review №90

Better than good fellas

Je
Review №91

Great selection of premium juices. Knowledgeable staff!

Co
Review №92

Staff is great and its an amazing place to relax and have a good time

St
Review №93

Owner is amazing and the staff really know what they are doing! Missed you guys!

Ry
Review №94

Peggy and her staff have been more than cool! Not only did she hook up with my favorite juice line and get samples with the intent on carrying the INFAMOUS line, they sold me a mod that only a hundred people in the WORLD have! The Hellsir #006 from Vapesir. I got a SICK deal on it to! Props To VapeZ!!

No
Review №95

Best place to buy high quality vape products.

Ru
Review №96

What a lovely place.

Wo
Review №97

Good vape for my first time

Ch
Review №98

The first thing you notice are the people just hangin outpuffin away dont get me wrong I came to buy material to puff also.I guess maybe to me they looked really young,as maybe I looked old.Lets get to the point,business is business n we are still confused on what goes with what.We made 2 purches feel he is a lil overpriced,if we would of ordered on line 1st time buyers get a carrying case for free what a nice insentive ,goling today hope the followers arent there then maybe Il have his complete attention,cross your fingers!

Ki
Review №99

Great selection and amazing people inside.

Vi
Review №100

On the way home. Convenient.

Information
41 Photos
100 Comments
4 Rating
  • Address:324 E Miller Ct, Castle Rock, CO 80109, United States
  • Site:http://vapezcr.wixsite.com/vapez
  • Phone:+1 303-862-5679
Categories
  • Electronics store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:11AM–7PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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