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GameStop
4585 E 2nd St, Casper, WY 82609, United States
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GameStop

Comments
Mo
Review №1

They have great sales and often, they can also order items for you that can be a little bit harder to get your hands on, if its on their website they can order it

Ha
Review №2

No one ever answers and when I went in they were extremely disrespectful to me amd my fiance. Would not recommend.

Ja
Review №3

Friendly staff always has what I want and need great location!

Ki
Review №4

This location and staff is a joke. Every time Ive pre-ordered something, I never get a call saying its arrived. I get lied to by employees saying they called and left voicemails. They dont have the item that I ordered and dont apologize for it. They do not provide good customer service in the handful of times Ive been in there and the one older employee (who i think is the mgr) always seems very aloof. I will not be returning to this location.

Ca
Review №5

Store employee was very kind and helpful to my nephew!

Br
Review №6

Very respectful people and they go over and beyond to help you out

Fa
Review №7

Game stop is awesome its open now to come in and shop

Ry
Review №8

Usuall game stop everyone was really nice.

Av
Review №9

Good wide selection of games and figures, however the only employee there did not appear to know much about anything related to PC gaming.

Jo
Review №10

Poor customer service. Didnt ask if I needed anything, and walked right past me to someone who came in after me to help them. when I did ask for help he acted like I was bothering him. This happened Friday the 25th. In the morning.

Fr
Review №11

The staff has consistently been helpful, attentive and nice for years. Biggest gripe is the lack of stock on hand. Almost anything im looking for is available online. Defeats the purpose of a retail visit. I can order stuff from home in my PJs too. Sometimes you just want to come home with what youre intending to purchase. Last 4 visits I came home without purchasing because nothing I wanted was in stock.

Sa
Review №12

Its a nice place great selection knowledgeable staff

De
Review №13

Knowledgeable staff good selection on classic and up and coming games

Ja
Review №14

Good place to get all your video game related needs. They even have a large assortment of things like plush toys, collectable figurines, board games, Funko Pop toys, gift cards and a lot more. Basically lots of gift ideas for yourself or the nerd in your life :)Ive found that if you ask they guys behind the counter they are often in the know about deals and discounts to help you save more.

Fo
Review №15

Just ok

Cl
Review №16

I have been a pro member of gamestop for roughly ten years now. They used to have fantastic customer service, and the staff USED TO be very knowledgeable and helpful. Now it seems like if you calm them, they seem bothered. If you need information on a product, they are very uknowledgeable, and seem like you should already know the answer. The customer service is poor, the environments morale is highly lacking, and I think I will take my business elsewhere if there are no improvements.

D.
Review №17

Good deals if your buying. If your selling a game or console back to them. They rip you off.

Ma
Review №18

The only place I trust when it comes to gaming and gaming accessories. Also found a few nice shirts and hats as well .

Bu
Review №19

The customer service is the Best!

Jo
Review №20

What a fun place . great customer service. The kind that always makes you wanna come back

Ci
Review №21

Very helpful and usually have what were looking for.

Th
Review №22

The door is weird you have to pull hard but other than that its great

Na
Review №23

Need more parking but excellent place to buy games new and used

Jo
Review №24

Bad experience there. Was lied to my face about why a reserved item hadn’t arrived on time, was told later that it was sold off. Dealing with same issue again with no sign of motivation from the employees/manager to rectify the issue.

cr
Review №25

The employees here are always very helpful. We love going here.

ev
Review №26

Helpful staff good game shop pretty simple

S
Review №27

Ive always loved Gamestop. Great staff!

Ke
Review №28

Standard GameStop. However, I was annoyed that the employee helping me kept ignoring all of my fiancées questions. Apparently women dont play video games?

To
Review №29

Always helpful, I was in and out quickly with what I wanted.

Am
Review №30

Games and accessories are expensive here.

Je
Review №31

Good selection. Friendly staff.

St
Review №32

Staff was very helpful and they always have what Im looking for!

Co
Review №33

Video games are really fun. Theyre like tranporting to another world, but I can still feel the bruises from dad.

ja
Review №34

Good customer service and well versed

Se
Review №35

Horrible place to go the employees are bad they dont speak up at all I couldnt hear them at all when they were talking me and I went to sell a Xbox 360 and they would only give me 16 dollars and I sold three games and they only gave me 2 dollars. I dont recommend buying or selling anything here at all

Jo
Review №36

Go anywhere else. They closed the wrong store when they let the Eastridge mall location remain open. If you dare ask a question you will be met with disdain, presumably because it shows their incompetence. Impatiently waiting for them to go out of business.

Ir
Review №37

Great customer srvice!!

Dr
Review №38

People always trying to help you find what you want

Er
Review №39

Almost bankrupt, still screwing kids out 70 dollar games with 5 dollar trade ins. Poor customer service 😢

Bi
Review №40

My son loves GameStop

St
Review №41

Love the guarantee they have

Pa
Review №42

Great service. Just visiting and stopped by.

Ja
Review №43

Went to sell an XBox and some games, the employee was very rude and impatient with me for some reason. I dont plan on going back any time soon because of it.

Ed
Review №44

Ordered game 6 months ago couldnt touch till release date while online orders got to play parts as early as 3 months early

Gr
Review №45

Great and knowledgeable service.

Al
Review №46

Great service

Te
Review №47

Very friendly staff. They know what they are talking about.

Ha
Review №48

Friendly, good selection

Ja
Review №49

Unhelpful staff, good selection, wont return

Lu
Review №50

Personable staff.

Br
Review №51

Great friendy

Tr
Review №52

Great store👍👍

Em
Review №53

Employees know Nothing about Microsoft.

Tr
Review №54

Got all your gaming needs

Ma
Review №55

Manger yells at me and wouldnt let me pick up my pre order even tho I was with an 18 year old Do not go here till they get a new manager.

Br
Review №56

Epic gamer moment

bo
Review №57

Good prices

Ch
Review №58

They Suck

Da
Review №59

Fair prices

Li
Review №60

Friendly staff!

te
Review №61

Found most what want

th
Review №62

Awesomeness

Information
4 Photos
62 Comments
3.8 Rating
  • Address:4585 E 2nd St, Casper, WY 82609, United States
  • Site:https://www.gamestop.com/store/us/wy/casper/3157/eastridge-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 307-265-6465
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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