user
Jiffy Lube
3470 Palmer Dr, Cameron Park, CA 95682, United States
Appearance
Jiffy Lube
Comments
Ja
Review №1

Fast service in & out in no time. Friendly people working at this facility in Cameron Park. They check all your fluids, lights, tires, brakes and belts. I would recommend Jiffy Lube to my friends.

Cr
Review №2

I arrived at opening (7:30) and there were three cars in line and only one technician. He did a great job of getting everyone checked in, performing the work, and answering the questions of subsequent customers all by himself. It took a while, but I applaud his effort and professionalism. Nobody wants to work anymore, so you have to be patient and be kind to the ones who do. Getting angry at the people trying to normalize our lives again is NOT the right way to go about it.

Ka
Review №3

Fast. Efficient. Informative but not pushy. No surprises. Will be back.

Br
Review №4

Today was my best Jiffy Lube experience in the 25 years I have gone to them for oil changes. This crew chose to randomly install a missing running light for me. I had the new part in my car, they must have discovered while vacuuming, and installed it no charge! I wish I lived in the area so I could use this location every 3,000 miles. Your host was on point and showed integrity when asked for her thoughts on replacing an air filter. I did replace the cabin filter. Thank you! A good day for all.

Ni
Review №5

Amazing customer service. They were kind and efficient with my oil change.

Sa
Review №6

Very quick and professional in helping me determine the problem and how it could best be solved.

Ka
Review №7

I was there on August 2, 2021 had received the best service of any Jiff Lube to date. The young man who I dealt with was so courteous and polite.

Wi
Review №8

Did a good job in a timely manner. The only complaint Id have is they didnt carry the oil that I prefer to run in my vehicles

Ti
Review №9

I had a headlight indicator on. I dropped by and they quickly identified it as my right rear turn signal and quickly fixed it for me at a great price. While I was there they also checked my tire inflation as that light was on too.

Li
Review №10

The staff was courteous and quick to get me checked for my oil change. They brought things to my attention that needed to be replaced and didn’t try to upsell on anything. I would recommend then to anyone.

Mi
Review №11

They short of staff but you would never know . They are all great people . And on there job !

Br
Review №12

The employees there are always super friendly and helpful. always get us in and out quick! I only use this jiffy lube because of the awesome employees and service.

Da
Review №13

The quality of the work seemed to have gone okay. My car had several long stretches of sitting there without being worked on. I expect this once or twice to allow oil to drain, but getting in and out at Jiffy Lube shouldnt take longer than when I do the job at home and have to jack the car up and lay underneath.

sc
Review №14

I have been going to this Jiffy Lube with all my families vehicles for many years and have had nothing but great experiences with them... They have a very friendly staff always willing to help and everyone seems to have a great attitude... Service with a smile is the best way to describe them... Excellent job by the General Manager...

Ch
Review №15

Very efficient and curtious. I am taking my car back for new brakes in a week.

Sh
Review №16

So friendly, accommodating and speedy in their service. They never try to oversell anything and work with you on exactly what you want done for your vehicle. Theyve earned my trust that way.

Ro
Review №17

I had a good experience. I worked for this company before and know what to look for and everything was great. I have read some of the reviews and some dont add to this store however you are entitled to say yes or no to any extra service even if they say you need it done. Also, if they are checking leaks and see that its coming from somewhere they will let you know either way. If you wanna check it out yourself you can always ask to go to the lower bay and say Can you show me the leak.Always ask questions so you know your vehicle and it might show you that yeah sometimes leaks are caused by other things and you dont know.Anyway I had a good service here and didnt feel forced to do anything. I was only suggested and I decided from there.Use your mouth people. Cheers!!

Sl
Review №18

I had to get my tires aired up this morning and I was in and out; but I let them take care of other customers first

Fr
Review №19

Oil change my wife got it done. The receptionist/window cleaner , she was great! Due to them being short-handed she filled in as needed Very good worker! Good customer service!!

Ch
Review №20

Nice to see the girls have out numbered the boys. Which were just as knowledgeable as the boys. Girls definitely can multitask and still provide great customer service without neglecting any customer

Jo
Review №21

It was very busy the day I was there, but I still did not wait long. The employees were working really hard to get the cars serviced.

Er
Review №22

Very good service, checked all the fluids, checked tires.

Ta
Review №23

Very nice employees. Sierra was very knowledgeable and curtious.

Ke
Review №24

I came in for a oil change, didnt have to wait too long, 30-45 minutes. The previous time I came in they said that I had a power steering leak, for some strange reason they didnt mention it, this time they said I had other minor leaks. Also, the oil change service was supposed to include vacuuming of the inside floors, they didnt touch my floors. I would tell the people that work at this place, if youre going to offer a service and promise to do certain things, then you should do those certain things otherwise, its false advertising. If they would have been more thorough with their inspection of my vehicle and did the things they were supposed to do, then I would have given them a five-star rating...

La
Review №25

I went in for an oil change. Years ago, I used to use this Jiffy Lube every time I needed an oil change. In the past, I always found them professional and thorough. They werent trying to get a bunch of other services from me.I was shocked to find out that they do a lot more other intrusive things looking under your hood in order to get a variety of more types of services that you pay for. It seemed a bit much. I was also displeased that the price has gone up so much and that the coupon that was offered on the website was only for $5.What really upset me was when they asked me if I wanted my tires to be inflated to 30 PSI. The recommended PSI for my tires is 50! I was very displeased that they were asking me to under inflate my tires. Why?I was so displeased when they asked me this question, that I went ahead and videotaped the rest of the service appointment, because I was frankly afraid that some harm could have been done to my vehicle.I absolutely will not return there again.In response to the managers reply, I can accept that you are doing a wider range of services so you are looking for a lot more things to be wrong. What I cannot accept is if you are telling people that their tires need to be inflated to 30 PSI when it clearly states on the tires that they need to be at 50. That is an error. Fortunately, I knew that was in error. I hesitate to think what might have happened if your staff would have just blindly inflated my tires to 30 PSI.

bo
Review №26

These folks have been a lifesaver for the last 7-8 yrs JL does 90% of my auto needs!Friendly, efficient and knowledgeable!!Justin has helped me out more than once!Check them out!Thank you!!

Ka
Review №27

Had another great experience at Jiffy Lube in Cameron Park. Everyone was polite and efficient. Work on my vehicle was fact and effective. I will continue to use the Jiffy Lube at the Cameron Park site.

Ce
Review №28

I am a repeat customer. The team works well together, they serviced my vehicle in a timely fashion, were clean and professional. They opened doors for me and washed my cars windows. I feel that this business cares about the safety of their customers as well as properly maintaining vehicles. I am trust this team with my safety and my car.

El
Review №29

First time there and I will be back . Very nice and helpful group of people

Ev
Review №30

Fast and easy. I will be back.

Da
Review №31

I asked that an oil additive which I provided be added - I was told they would do it - but they did not and then they had to drain a quart so it could be added. Truck was not vacuumed which has always been part of the service. It took at least 10 minutes to check me in and overall service was very slow. I have always has decent service at this location - but my experience today was sub-par.

Ch
Review №32

I have never had my oil change done so quickly! I was so happy about that. The guy that checked me out was incredibly nice and professional. I found at other auto places they will try and take advantage of women that come in and don’t have a clue about cars. Not the case here! He answered all my questions, recommending what needed to be done today, next visit, and down the road. He never tried to push extra work for my car. Overall, I will be coming back to the Cameron park site because of the staff, they did a great job!

ro
Review №33

I was given an accurate ETA, shown all recommended services without experiencing aggressive up-selling. The waiting room was clean (an employee actually cleaned the chairs while I was sitting there) and complied with social distancing; masks are required and every employee I saw was wearing them correctly. In short I was impressed.

Ja
Review №34

That guy who ran the place was friendly, competent and thourogh. Nice bunch of guys that were not trying to pressure you.

Mi
Review №35

Excellent service. They are fast efficient an knowledgeable. No long waits. And not overpriced which is a plus in my family. You can get most anything done there. Full service short of going to a pricey garage. Especially in these times. Ill be back there in a couple weeks for new tires. There my first choice from now on for my 2014 Kia Rio. Take care of your car an itll take care of you. I recommend it to everyone. You wont be disappointed!!! Thanks Jiffy Lube!!!

Co
Review №36

All technicians I interacted with were very helpful and knowledgeable and services were completed in a fairly timely manner. Zero complaints!

Jo
Review №37

You cannot beat the true heart of service here.

La
Review №38

Quick and efficient. Did try to sell me unnecessary devices.

K
Review №39

Excellent customer service and very fast for services provided. Highly recommended!!

Do
Review №40

Wonderful! Quick to fix, great service, and on our way! Thank you..

Ma
Review №41

I take both my personal and work car to this particular Jiffy Lube. The staff is always polite and friendly and the work is always done quickly and well. I have been to other lube/oil places (including other Jiffy Lubes) where shortcuts are taken in the hopes that I wont notice (i.e, tires not rotated when I was told they would be). I have never had such a problem here. They also have a clean waiting room and are located close to a number of other stores, so one can walk around while waiting. My cars are always returned with the work professionally done, the interior vacuumed, and the windshield washed. No complaints here, and I would highly recommend them to anyone else.

Ro
Review №42

They always do and excellent service

Jo
Review №43

Despite the hassle of COVID 19 and some intense heat, I was quickly greeted and encouraged to leave on my air-conditioning while social distancing standards were met in the office. I waited in my car for only a few minutes and then was escorted into the office, which met all social distancing requirements. From that point onward --just fast, professional, helpful service. They are having a sale on oil change, etc. I recommend this Jiffy Lube in Cameron Park!

Ro
Review №44

Great experience, customer service was great.

Br
Review №45

The employees at this location were amazing as always. Justin (the manager) always knows how to be a great leader for his team and it shows through there work ethics, the quality of service given, and the way they value their customers. I drove pass 5 other locations for 50 minutes just to go to this location and I’d do it every time if it means I get the high level of service and professionalism I received before.

Ma
Review №46

The team here was great, I had a tire blowout on the freeway, and got a tow to them, and they had it changed out in about 20 minutes, everyone was super helpful and communicative. Even though I just went for a tire they got me a new valve stem and let me know about some leaks I wasnt aware of. 10/10 would go back

Cl
Review №47

I brought my Ford Fusion in for a routine Oil change, tire rotation/balance. They quickly called me to let me know that one of my tires had a screw in it and another one had a bulge of some sort. Instead of charging me for the four tire rotations, they instead charged me for one (which I insisted because they werent going to charge me at all).Everyone was very friendly and the service was extremely FAST for being moderately busy. Im a 24 years Cameron Park resident. Ive been going here for years and finally decided to write a review. I highly recommend this Jiffy Lube!

Je
Review №48

Stopped in today to get a quick oil change. Dropped my truck off, ran back to the office to wait, and before I knew it they were calling to tell me my truck was ready to be picked up. The service team was very thorough, courteous, and even opened the doors for me. I highly recommend getting your next service at the Cameron Park JiffyLube.

Ch
Review №49

Extremely customer oriented and courteous. Made sure you were comfortable while waiting. Excellent time management and efficient. I would recommend Jiffy Lube in Cameron Park, CA

As
Review №50

Always nice and they go out of their way for the consumer. A while back, a piece was broken in the process of my oil change at this location and no one noticed until I took it in to be smogged a month later. Jiffy lube made it right and fixed the piece that was broken with out any argument. Today, they were fast and I was in and out in under 30 minutes including a tire rotation. I highly recommend this location

Ni
Review №51

Just needed a spare tire put on the rim called ahead advised I could come immediately took care of me right on the spot.

Al
Review №52

Such a good experience! As soon as pulled up, the staff was very welcoming and genuine. I spoke to Cherie up at the front and she was super helpful to not only me but to every other customer. They walked me through every process and were quick to tell me like it is with the pricing, which I love. I will be coming back regularly for check ups and oil changes!

JE
Review №53

Done on time with no issues

le
Review №54

Fast and efficient at the right time. Get coupon at website.

Da
Review №55

Very good experience, my oil change was done quickly and Ashley was really nice

Re
Review №56

I was in and out in a decent amount of time. Everyone was very friendly and I saw that sufficient protections were in place to keep us and them protected from this virus. I very much appreciate the quality work they provided!

Jo
Review №57

These guys were great to me.Very informative and helpful...Gave me a good discount too!Thanks Jiffy Lube

Ka
Review №58

Quick service, and friendly staff to conversate with

Te
Review №59

Jiffy Lube allowed me to stay in my vehicle during the oil change. And all the staff had on masks. It was a good experience. I have used the Cameron park location for 18 years now and will continue doing so! Thanks, Teal

wi
Review №60

Waited in line for 30 minutes and never was helped. I couldnt wait anymore and just left. At the least a service member could have came up and greeted me and asked what I was there for. From my experiences with the workers they are unfriendly. If theres nobody there they give great service but if they are busy think again. Unorganized.

Ke
Review №61

Fast service for an early morning drop off on a Saturday. The manager and staff were friendly and kept their 6’ COVID distance. Facility is clean and arranged to keep people separated.

ch
Review №62

I ask for an oile change. I was 2400 miles too aoon lol

ca
Review №63

Appreciated observation of Covid 19 requirements such as masks, hygiene, ssd social distancing. Very professional.

ce
Review №64

They got the job done. No funny business or pressure sells. They took reasonable measures to insure safe distancing practices amid COVID concerns.Overall a good experience.

Co
Review №65

Straight up didnt fill my fluids all the way. Paid an extra $50 to have my break fluid flushed and now Idk if they even did it. They didnt fill my windshield washer fluid (despite me requesting it) and my oil was not filled up. I only figured out that I should check after my windshield wiper fluid ran out in a bug filled drive from NorCal and I could barely see. Thanks yall. Took you 1.5 hours and still didnt do what I paid for.

Da
Review №66

Very polite, quick and efficient. Openly shared ways to apply discounts. I have a closer Jiffy to my house but I will travel to Cameron Park now due to their staff.

Br
Review №67

In and out in a jiffy. Thank you.

wi
Review №68

The staff have always answered any questions that I have and have taken great care of my vehicle.

Ja
Review №69

Amazing staff, fast at work, cheap prices!!!!! Highly recommended!

Ja
Review №70

Had my oil change done, they were very Professional, and they had me in and out in no time at all.

Tr
Review №71

Always helpful, very quick. I was in and out within 20 minutes. I felt taken care of. Thank you

me
Review №72

Nice and easy; kind and friendly staff

Th
Review №73

Had to go twice in order to get in to have an oil change. I only mention it because it seems like this location and the one in el dorado hills are frequently understaffed

Sh
Review №74

Jiffy Lube the people at Jiffy lube was pleasant answered questions & showed us the air filter. The lady gave us a discount since were new customers.

Ro
Review №75

Everything went well and I was impressed by how fast it went until I arrived at my truck and found it was not vacuumed.

Pa
Review №76

Good job

Jo
Review №77

Quick and easy... they were straight forward.

Ni
Review №78

Ive been do oil change with them 2 years and usually I went to Costco to change new tire with all my car but this is first and last time never come back here because they regconize me I need new tire for my infinity so I try and so disappointed after I change 4 brand new tire and not only a year now they tell me I need another new one because after 15,000 miles no warranty ( after I came back as lease 20 times for air pressure )and they check so many time no problem then now I came back tell them make sure inspection because I don’t want to waiste my time to go back then they said now I need new one again...so mad and never come back

C
Review №79

Efficient not a long wait considering it was a Saturday afternoon. Professional staff.

Ca
Review №80

Fast service, friendly staff! We were on a tight work schedule but still needed to get the oil changed in our truck before hitting the road. Ended up getting oil, radiator flush, transfer case flush, oil and fuel filter all in under 1h30mins with a good discount too! Definitely recommend this location!

In
Review №81

Quick easy solution. Kept my hands clean.

Mi
Review №82

Did a good and fast job and very polite workers. I never go anywhere else

Ch
Review №83

Love my Jiffy Lube in Cameron Park. These guys are quick, clean and efficient.

KI
Review №84

Love the Cameron park ca jiffy lube nice staff nice lady manager very quick clean and friendly place

Ra
Review №85

Its perfect they did a beautiful job on my air refrigerant thank you

Se
Review №86

The people here always do a great job!

J.
Review №87

Went for a oil change and was told my transmission was leaking fluid. I had a new transmission put in a year ago and two weeks prior had my one year check up with no problems. I park my cars in the same place for twenty years and no leaks! If I want to be scammed and lied to Id go to Big O tires in Placerville. BEWARE

Bo
Review №88

I just went here for the first time and I had a very good experience. They tried to upsell me a lot, but the job was done quickly, and they showed me the oil level afterward and properly inflated my tires (based on the door jamb rating). Will return. Edit 3 years later: Im still going here and have had only good experiences.

Co
Review №89

Very nice, quick, helpful employees.

lo
Review №90

Mechanic gave me advice to fix my own problem. Big help

co
Review №91

The most expensive oil change I have ever had in my life. They will upsell you and charge you through the nose for what should be a $5 part. Be prepared to spend close to $200 just to get your car back.The only good news: theyre fast.

Le
Review №92

Fast service

Ki
Review №93

Was shown how to use my menu to resolve the tire pressure screen.

Co
Review №94

These guys are always so nice and helpful. Service is consistently great! Well keep coming back.

Pa
Review №95

They were very courteous & quick.

Ga
Review №96

Honest helpful service. They detected an issue with my car that they couldnt fix and went out of there way to so me the issue and offer advice on where to get the problem solved. A++++.

Ra
Review №97

Clean, professional, safe.

Di
Review №98

Very thorough job great friendly employees

Fr
Review №99

Had an easy time getting in and out quickly. Great service.

An
Review №100

Excellent place to go for lightweight vehicle tune up or maintence. Top off fluids and quality oil changes.

Information
12 Photos
100 Comments
4.4 Rating
  • Address:3470 Palmer Dr, Cameron Park, CA 95682, United States
  • Site:https://www.jiffylube.com/locations/ca/cameron-park/2881?utm_source=GMBSocialClimb&utm_medium=JiffyLube
  • Phone:+1 530-677-1310
Categories
  • Brake shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Similar organizations