user
Honda of Burlington
1615 S Goldenrod Rd, Burlington, WA 98233, United States
Appearance
Honda of Burlington
Comments
Ka
Review №1

The people here are nothing short of amazing! They worked so hard to get my son and I into a safe car. They worked for 6 hours and didn’t stop until they succeeded. The customer service there is one of the best. Derrek springs is the salesman I had and he went above and beyond to help me get in a safe car. I will definitely be getting all of my vehicles from him. Thank you so much derrek!

AM
Review №2

Andrea Larson was amazing to work with. She cares about the customers, and treats them like family. I truly appreciate her help for getting me a great car with great rates. Thank you for everything Andrea!

Ma
Review №3

I had the most amazing experience at Honda of Burlington when I recently leased my new car. A special thank you to my awesome sales consultant Andrea Larson! Andrea was genuinely helpful and transparent throughout the painless process! I now recommend Honda of Burlington to all of my friends!

Se
Review №4

Andrea was a great sales person who made the car buying process so much easier. She took the time before and after the purchase to make sure I knew how to use all the features of the car and was a really pleasant person to work with.

Da
Review №5

Derk was exceptional at coordinating all of our vehicles service needs. We dropped off our car and were given a brand new loaner for the day that fit the whole family. A few hours later, our car was fully serviced along with a free car wash. I highly recommend calling Derk at Honda of Burlington for any of your vehicles services.

Jo
Review №6

I just upgraded my vehicle from a civic hybrid to an HRV last week. Brian Zwicker was is the sales professional who helped me pick the right car. He was very knowledgeable about the new car I was buying and made sure that I was comfortable before I left the dealership. Thank you Brian for making my buying experience enjoyable. You’re terrific.I took my car in today to have one of the additional packages I purchased installed and my service advisor was Taylor Trial and she is superb! I dealt with her not only when making my appointment but again when I checked my car in in the morning for the service.Everyone else I have had contact with at Honda of Burlington has been awesome.I love Honda of Burlington!

Ad
Review №7

Andrea & Dereck were amazing! Such a great buying experience! 10/10 would highly recommend going there for your next purchase ❤️

Sh
Review №8

We had a great experience with Honda of Burlington during our recent purchase of a new Passport. Sales rep Andrea Larson was patient and helpful in her efforts to answer all of our questions and cover all options. Best of all, we LOVE our new Passport Touring!

Er
Review №9

I went to Honda to trade in my SUV for something more economical.Ive owned many cars over the years and have dealt with a range of salespeople… Rarely do you ever find someone like Andrea Larson. She was the opposite of my past experiences. She was professional, composed, friendly and most of all respected my boundaries. She really listened to what I needed financially to get out of my current SUV and into something smaller. There was no back and forth or wasting anyones time, I told her my number and she more than exceeded my expectations.She then got me into a smaller car, that was the price I needed out the door. The women who helped me with the finances, I believe it was Amber was the same way, extremely kind and efficient. I didnt want any additional warranties and she didnt push it. I feel like what made this experience different is she really respected my time, boundaries, listened, had urgency but not rushing me, transparent prices, able to explain anything I had a question about or find someone who could. I would absolutely recommend Andrea! Andrea you are next level, thanks again!

Ol
Review №10

After talking with 15+ Salesman from many dealerships I was feeling pretty overwhelmed with not feeling like I was going to find the vehicle I desired with a deal I felt comfortable walking out the door with. Finally I got connected with Jorge from Burlington, he was kind, calm, and most importantly on my team. He was the first person I felt that was working WITH me, not against me. He LISTENED to what I desired and spoke on my behalf of what features and price I preferred. I will 10/10 times recommend him to any person I encounter looking for a vehicle because of how incredibly relaxing enjoyable the experience was. Not to mention he went a surprise coffee run while I was gone for moment! Super sweet guy and lovely co-workers who spoiled my dog while we were there! The reason I chose 4 stars due to 5 is because of the amount of time we spent there due to technological issues that caused us to be there for about 4 hours.

Mi
Review №11

I purchased a vehicle from this dealership, and they have been excellent every step of the way. Raj was a courteous and professional salesman who easily explained the process of buying a new vehicle and did a great job of making my purchase much easier. The service department is also excellent, getting my vehicle serviced is a breeze and they are highly efficient in that regard. I highly recommend Honda of Burlington as their staff is professional and courteous to the highest degree.

St
Review №12

This was the best car buying experience I have ever had. Im 80 years old, so there have many such experiences. Two people made my experience so special: Kelly Daniel and Amber Petersen. Kelly expertly and efficiently led me through the special order process. My new 2021 CR-V Hybrid Touring arrived even earlier than expected and is just what I wanted. With Kellys help and advice, it is absolutely the right car with the right accessories for me. Amber then professionally took me through the financing procedures with care and consideration. Thanks to Kelly and Amber for their assistance and patience. Honda of Burlington, you are blessed with two outstanding professionals! Thank you.

Ar
Review №13

Jorge is the man! I wanted a very specific car and he delivered by selling me his very own car. The car was exactly what I wanted and in perfect shape. Cant thank you enough for setting me up with my dream car.

Sa
Review №14

Thank you Brandon Johnson and everyone at Honda!! Everytime we bring in our Honda for an oil change my kids and I receive a friendly welcome, quick efficient service for my vehicle and even our puppy is welcomed aboard! As a single parent it means so much to me to have a kid/dog friendly car service experience.

Ka
Review №15

Our car broke down and we rolled in here, pretty desperate, and had the amazing fortune of getting to work with Derek Spring. He puts the “car salesman” trope to rest. The finance team with Sean was great too. They were efficient, professional, and kind. I’m referring them to all my Seattle-area friends!

Be
Review №16

I enjoyed working with Andrea and Camille, great communication, easy buying process. I highly recommend buying a car at Honda of Burlington!

De
Review №17

We requested not to do oil change as we had just changed oil. Some one added oil without draining and 80 miles down the road car had twice the amount of oil needed. Oil had to be drained- about 4 quarts - to get the proper oil level. We could have blown the oil seal driving down the freeway at 70 mph

Da
Review №18

Was a real pleasure being able to work with the staff at Burlington Honda. Sam was amazing! She went above and beyond to make sure that I was able to leave with the vehicle I wanted. Definitely recommend Burlington Honda if you are looking to buy a new vehicle.

Se
Review №19

I had an amazing purchasing experience. I highly recommend buying from this lot. Kelly Daniel provided over the top customer service. Literally from the inquiry about the vehicle to delivery of the vehicle was purely professional and stress-free.

CA
Review №20

Brennan was great- friendly and he explained the status of my car well. I have always been very pleased with service here.

Ir
Review №21

Before going in, I did my homework and knew what I wanted and what my general trade in value was for my other vehicle. I brought my parents to help me, just in case, I felt too pressured. When we got there, we were greeted by Al who was very welcoming. During the sale, Al got to know us while we waited for the financing portion. He explained the vehicle and all the features, he gave me a tour as well which I appreciated for when I need to take the car in for service. Everyone was really nice and friendly while we were there and it didnt feel forced like other places often do.

BW
Review №22

Always very professional, courteous service. They actually answer the phone! Have been taking my CRV here since 2013 and always happy with the quality of service.

He
Review №23

Went to this dealership to get rid of my truck. They gave me a fair price and Billie took great care of me! I defiantly recommend asking for him. He is a down to earth, realistic and is there to help you in any way he can.

Su
Review №24

I have bought two Hondas from these folks and have had all my service done by them. They do an wonderful job. They are always friendly, answer all my questions and get the work done on my car quickly. I just had my oil changed, tires rotated, etc. I could check any time how the car was coming along. Brandon did an awesome job! The waiting room is big, clean, free coffee, a quiet and kids room if you would like one of those.

Ga
Review №25

First, Gail Penn is my sister. I am Mary Hendrickson. We brought the car in for servicing at 10:00. It was not ready until 11:15. While it took longer than I expected, I was comfortable in the waiting room with my sister. When I went to pay, TED explained that it had taken way too long and wrote off the entire bill. I was amazed! I would have been very happy with half off. I was stunned. That is the kind of treatment that builds loyalty.

Ta
Review №26

Jorge was great! Helpful, earnest, and genuinely cares about getting the right car to the right customer for the best price. I recommend Jorge and Honda of Burlington, nice experience buying a car.

De
Review №27

Thank you Jorge!!!! You were very professional, friendly, and answered all of my questions. The overall customer service for Honda of Burlington was/is excellent! I really appreciated the fact that Jorge understood that I was only interested in a Honda Insight and he delivered in a big way!!! I also want to give kudos to Shawn for making the process smooth and pleasant!!! Honda of Burlington is a class act in my book and I highly recommend this dealership over others!!

Ka
Review №28

I had such a fantastic car shopping experience at Honda of Burlington! From start to finish, the entire team made sure that all of my questions were answered and that I had every option discussed before I made a decision! Derrek, Jorge, and Shawn were all so helpful and worked seamlessly together to get us into our new car. Our family will be be back the next time we are looking for a car! Very happy to be part of the Honda family!!

Al
Review №29

For a first time buyer, I had an amazing experience. Derrek Spring was a great sales associate and he helped me get EXACTLY what I wanted with no hassle. I am very appreciative and will be recommending Honda of Burlington to anyone looking into car purchases! :)

Po
Review №30

Service is excellent. They did what they said & on time too. No hidden costs. All employees soo polite! Ill always return.

Am
Review №31

I brought my car to them as a trade in for another used vehicle on their lot. Due to the Covid restrictions, I did my application online, was accepted, and had an offer during the process for my trade in. Somewhere in the process they contacted my co-applicant to discuss trade in price however they were not the owner of the vehicle and were not authorized to negotiate the terms of trade in value. It was only at the time of signing was I made aware by the finance officer that they were giving me $4,000 less than agreed upon in the initial paperwork. Finance contacted the salesman to clarify over the phone. The salesman then got very nasty and stated theres no way your trade is worth that much, you couldnt have actually thought we were going to give you that much for it... I asked if we could split the difference in what they were giving me and what I was approved for online and was told in a very nasty manner no. I understand profit and loss in a business but I also understand integrity and respect. They do not show either in their business dealings and claimed it was the computers fault. The very same computers they are in charge of running.Prior to leaving the brakes on the new car screeched pretty badly. I was told by the salesman that it was due to product from the detail shop at their location getting onto the rotors/brakes and that they would ensure it was taken care of before we left. I have had my brakes inspected elsewhere, they are safe, however still screech to this day. Very sad lack of quality of service.

Ja
Review №32

It was my first time at this dealership and I was pleasantly surprised. My sales guy Dax Moon was amazing and so was the business manager Shawn. I didnt feel pressured to buy and the atmosphere was great. I will definitely be back in the future. Thank you for the hooking me up with my new car 🤙

Li
Review №33

We just got our SUV today! Thank you Andrea for assisting is and being so patient. I recommend her for being so great with her customers and explaining us the importance of relationship between dealers and buyers! Thank you for giving us the best deal! ❤️❤️❤️ -Guzman Family

Ma
Review №34

I’ve purchased my last 2 vehicles from this dealership and have always received wonderful service. The personnel are helpful and friendly and the facility is clean and very comfortable.

Ro
Review №35

Andrea was super helpful - very patient, took time to answer all my questions and helped me find the perfect car for me!

Go
Review №36

First let me say I was in the market for a Subaru Outback, and decided to give Honda a try since every time I was searching for an outback the CRV kept coming up on the WEB as a better option. I decided to try out Honda of Burlington for a test drive.....in over 25 years of buying cars I have never had such a great, smooth and simple way of making a purchase, from the time I scheduled the test drive, sitting down and making a deal to actually taking the car home....I highly recommend Derek as your salesperson, he will go the extra mile for you...Miguel in the service department represents another great example of what the highest quality of customer service you can expect from Honda of Burlington....Keep it up!!!!

Je
Review №37

Ted Gibbs is a rockstar in this department! He has treated us with kindness and respect since we started bringing our CR-V here to be serviced 5 years ago. I always appreciate his knowledge and the advice he has to share regarding our vehicles maintenance. This is the type of service that keeps customers coming back!

Cl
Review №38

Its always such pleasure getting my cars serviced at Honda of Burlington. The service is thorough and quick. I was treated with courtesy and respect,I feel like I matter. The gourmet coffee machine is the best!Ted Gibs was very helpful and personable.

Ma
Review №39

I had a flat tire and stopped by Honda in Burlington where everyone was about to leave for the day, Service Adviser Chris was still at the desk but accommodated me anyway, scheduled for service the next day and he checked my car if I put in the spare tire right and even advised me not to run more than 40 miles an hour on it. I came the next day and Chris put in all the services due for having ran 40k miles on my car (as I have HONDA CARE) and gave me a $75 discount for my tires. Now that is excellent customer service, Chris has gone above and beyond expectations that I had for this visit. He did not just fix my problem but also treated my car as a whole, made sure I get the most out my HONDA CARE PACKAGE where SAFETY is a PRIORITY. I always say Burlington Honda treats their customers like Family. Thank you Chris and thank you Honda.

Th
Review №40

Brennan at Honda Burlington was very nice, prompt, and professional! I will keep coming back for Honda Burlington service and recommend them to my friends! :.)Theresa Kingma

He
Review №41

I had our two Honda cars (One CRV and FIT) for regular maintenance and the staff are wonderful, professional, & very accommodating. Especially Brennan, who took care of me, is very knowledgeable of all the services that Honda of Burlington has to offer. THANK YOU!!!

Ca
Review №42

As usual, exemplary service. Recent 60K maintenance service plus a last minute Powertrain service Under Warranty 1000 miles before expiration. Thanks Derk for all your help and professionalism.

Ka
Review №43

Kelly Daniel was amazing! Very professional, very polite and overall very good at her job. This was the easiest experience buying a car. She would constantly keep me updated and would respond to emails, texts and calls any day at any hour. She went out of her way to get everything that I wanted and needed. Again, very good! I would 100% recommend Kelly to anyone :)

Ro
Review №44

Great place to buy tires. No hastle. Tires ride nice.Derk is the person to talk too.

An
Review №45

I made an appointment for an oil changed and arrived at the right time...but a day early! No worries, they fit me in and got it done for me. Thanks!

ky
Review №46

My boyfriend and I recently purchased a 2019 Honda Odyssey for our growing family. And normally the car buying experience is a dreadful one. But I will say with full 100% confidence, this was by far THE BEST car buying experience we have ever had. This great team of people worked hard and gave us exactly what we were looking for. They worked late into the evenings to ensure we were leaving happy. We were seen by Al, and he was fantastic! He listened to what we wanted and boy did he deliver! No hidden fees, no scams, no pushing us into anything we didn’t want. This dealership is very reputable. If you’re looking to buy a vehicle, definitely stop by and ask for Al. We will absolutely be sending family and friends here!

Ku
Review №47

Its a very welcoming atmosphere, the staff is very professional while explaining any questions my wife and I had. I will highly recommend Honda of Burlington to all my friends. We had the pleasure of Mr. R.J. Hart to help us to decide what we needed. He made us feel very much at ease and said that if we had any questions or needs after taking the car home, he would be more than happy to help. Now thats what we call customer service!

No
Review №48

I’ve always been treated with respect at the service department. Many auto mechanics seem to think women don’t know about cars. I would not hesitate to bring my Honda to Honda of Burlington.

SA
Review №49

Jorge is amazing! He did everything he could to help us out and pick the perfect car! Thank you guys so much for the new car!

Ch
Review №50

They had the part we needed in stock and was able to get us in the same day we called. Quick & efficient; great service!

Va
Review №51

I cant say enough about how helpful Andrea Larson was in the purchase of my new car. I was talking and texting with her, before I drove to the dealership to see the car, and her follow through is immpecable. She is professional, kind and really fun to work with.

Ha
Review №52

Clinton is incredible. If you work with anyone there you should work with him, although I can tell they are all very nice people. Clint listened to me, and was so patient with all of my questions being a first time buyer. It made the decision very easy for me. I will go to Clint and recommend him to my friends and family for years to come. Camille, Sean, and Amber were fantastic to work with as well and they were all very kind and understanding. I could not give Honda of Burlington a better review if I tried. There simply aren’t enough words to say what a fantastic experience they provide. You’ll just have to see for yourself!

Ti
Review №53

Andrea was a big help with purchasing my CRV! Made the process nice and smooth!!

Ce
Review №54

Kelly Daniel was wonderful to work with. She understood our personal circumstances and made sure to accommodate us. We truly appreciate her caring attitude.

Au
Review №55

Just bought a car for the 2nd time from Honda of Burlington! This time my transaction was ALL online!!! What a stress free, quick, and simplified process it was. Kelly Daniels communicated with us through email and text and ALWAYS responded right away.(she also got me a really good deal!!!) I will never buy a car in person again. Thank you Kelly and Honda of Burlington team.

Ya
Review №56

The car mechanic team was very laidback and non-pressuring. However, the buying process was a bit misleading. I was initially told my old car was valued at a higher price than what was actually given to me in paper. The financial agent went over the paperwork extremely fast.

Ka
Review №57

I totally recommend this place. Dax and Jorge were the sweetest people to work with. I usually dread going to dealerships but these people really made the environment a safe and friendly one. Honest and not pushy at all. It was a breath of fresh air. Will definitely refer friends and family here, and will purchase again in the future. Thank you so much for helping me get my dream car. Thank you!! ❤️❤️

Li
Review №58

Al Lehn was phenomenal. Low-key, no pressure and very knowledgeable, pointing out specific features and advantages of each vehicle we viewed and drove. Hes the kind of person that makes the car buying experience non-stressful. I am usually nervous about big purchases, but we knew we had found the right car and felt fortunate to meet Al. He is relaxed and friendly and made the process a breeze. Everyone on the sales team was wonderful. We highly recommend Honda of Burlington.

Ru
Review №59

Bought my first car at this dealership. Billy provided amazing customer service from start to finish. He answered all my questions and encouraged me to choose a car I felt comfortable with. Will definitely recommend this place to others.

Jo
Review №60

Jorge was very knowledgeable, kind and friendly. He was able to answer all of our questions.

Ra
Review №61

I highly recommend working with Kelly Daniel at Burlington Honda if you are shopping for a vehicle. She was a pleasure to work with and we felt no pressure what-so-ever. Best and by far the easiest experience at a car dealership. Thanks Kelly!

Er
Review №62

After having a very bad experience at a Honda dealer to the South I decided to give Burlington Honda a try.Kelly Daniel assisted me with my new vehicle purchase and did a phenomenal job. If you want a low pressure, no B.S. experience shes your woman. She was also very polite and responsive to all my needs, of which there were many.I dread dealerships, but Burlington Honda was the best vehicle buying experience I have had in a long time, thank you!!!

Er
Review №63

Derrek Spring was so helpful. He explained every detail of the leasing process perfectly. He showed me how to use all the features. He programmed some SiriusXM channels into the car based on what he knew about me and he was right. He’s done a great job following up and is still making himself accessible for further questions about the car.

Jo
Review №64

Stressless purchase! Customer service was amazing, I told the salesmen my budget, he showed me all my options, and I drove away with a car that’s totally meant for me! Highly recommend

Es
Review №65

BEST car purchase experience EVER - thanks to Derrek for making it happen with my trade value and securing the car I have been wanting for awhile now. Honda Crosstours are hard to find but this one popped up at Honda of Burlington and I reached out. Derrek was professional and friendly and responsive and just wonderful to work with. I couldve had them deliver it to a closer location, but after such a smooth online and communication experience, I wanted to meet these good people. My partner and I made the 4 hour drive up from Portland and we are so glad we did. Derrek, THANK YOU!!!! You ROCK! And it was great to meet some folks there and get the stories about the previous owner for what is now my gurl. The care that Honda of Burlington took with the car in the detailing and cleaning is impeccable. She looks NEW! WOW. The 4 hour drive home was delightful, even with the crawl through Seattle traffic, ha ha. Totally worth it. Thanks to you all and Ill be spreading the good word, for sure. Very best!

Ma
Review №66

I just purchased a brand new Honda HRV today and had the best car buying experience I have ever had. Derrek and Shawn were extremely thorough, helpful and absolutely 100% attentive to our needs as a car buyer. This truly was the easiest, least stressful car purchase I have ever had. Derrek was patient with all my questions and went above and beyond with his customer service. Shawn was amazing and listened to what my needs were when it came to the financial end of purchasing a new car. Kudos to Honda for having such amazing, talented sales people. I will definitely keep bringing my business here for many years to come and share the phenomenal experience I had here at Honda with all of my friends ands family!

Lo
Review №67

Jorge is very helpful and greatly appreciated for all of his knowledge!! :) We are loving our new family vehicle!!

Li
Review №68

The Best service appointment Ive had !!!! I have had 3 HRV hondas ! these folks from the check in to the advisor treated me with respect !!!! I will most likekly be taking my car Here from now on !!!!!!! BEST

La
Review №69

Great experience buying a new Honda CR-V. Really appreciated sales person Derrek Springs excellent knowledge of the vehicle as well as his helpful personality. He made the experience quite pleasant!

Li
Review №70

Awesome service. Clean, quiet and comfortable waiting area. Shuttle to the store was wonderful. Everyone was helpful and kind. Love Honda of Burlington.

Vo
Review №71

Seamless transaction from start to finish. I couldnt ask for a better sales staff and finance staff! They are all professional, knowledgeable and personable. Ill definitely shop here again (and again)! Thank you!

Ba
Review №72

Burlington Honda has taken care of my many Hondas throughout the years. It was Sims when I started using them and I believe it is now Nelson Honda. I have purchased 2 new Hondas throughout the years. The facility is pleasant, and the personnel are always congenial and welcoming. Derk is one person who has been employed there throughout most of the years I have trusted them. Always nice to see a familiar, pleasant faceand who greets me with recognition. Thank you everyone from the person who greets me when I park my car, The driver who shuttles me to the shopping centers, the mechanic who services my Honda, to the the person who accepts my payment .

re
Review №73

Buying my new car was the easiest buying process I had ever had in my life! Thanks so very much to Kelly Daniel for making this such a smooth buying experience.

Ja
Review №74

This is my favorite car dealership to go to !I owned a Honda Element for 16 years . Bought it new here, it was time for me to get into a smaller vehicle .I just leased a newer model that Honda makes HR-V compact SUV and they helped me decide to move forward w this change. Service is also great here

De
Review №75

My husband and I went to Honda of Burlington to buy our first car and had an amazing experience! Kelly took her time to listen to all of my wants/needs and was extremely helpful in helping us choose our new 2021 Honda Insight - which we LOVE! Thank you!!

Jo
Review №76

Billie Alaniz of Honda of Burlington provided top notch customer service and really helped make my recent vehicle lease a very smooth process.I walked out with my first leased car ever and was extremely confident in my decision to stay with Honda.

Ch
Review №77

Very simply put: I came in with a moderate settlement check after my car was totalled in the big storm. Jorge, David and Robert not only welcomed me with open arms, but made me an excellent deal on a replacement vehicle. These guys were not like car salesman. They were the good neighbors. They have a customer for life. 💚

Gr
Review №78

Brennen was our service advisor...his follow through on several points was very impressive. All our experiences with Honda of Burlington have been 10s for 16 years, since 2005.

Ra
Review №79

I am happy with my purchase. There were personality differences with the first salesman that was quickly and professionally taken care of. If in need of a car I will go back and I would recommend.

Bo
Review №80

I had my CRV in for the 30,000 mile service. Derk Frizzell was the service advisor and was great to work with. He was very knowledgeable, explained what was going to be done and the charges. He kept me notified of any concerns and had the car ready as he promised. Great man to work with.

De
Review №81

This is the first time I have been to Burlington Honda since I bought a 2018 Honda CRV. They were quick, friendly and thorough. They had an estimate for my next checkup along with a new tire estimate. I will return to their service upon my next oil change/30,000 mile check up.

vi
Review №82

Over priced every vehicle. Use vehicles are more than 35% over priced and new cars also $2500 to $3500 charge extra over MSRP.

Do
Review №83

We were big fans of the Toyota Rav 4 Hybrid Limited, but when we drove a Honda CRV Hybrid Touring, we found that we enjoyed that car just as much! What helped us decide to purchase the Honda was, that one was available in the color we wanted, and our sales person, Kelly Daniel, was absolutely excellent! Her ability to answer our questions, her calm, easygoing nature, and her professionalism all contributed to the ease we had in deciding to switch, and purchase a Honda!

Re
Review №84

We went to Honda of Burlington to look at new cars and ended up driving home our new Honda Pilot the same day. We were greeted by Dax Moon the minute we walked in the door and he was so helpful, professional and absolutely wonderful to work with!!! Thank you Dax for making our new car buying a great experience!!

Lo
Review №85

Kelly Daniel was wonderful! She make my experience effortless and with no pressure. She was the most human centered salesperson I’ve worked with yet!

be
Review №86

Always receive excellent care at Burlington Honda, reliable, courteous, professional staff.

du
Review №87

Great Sales agent Brian Zwicker answered all questions and made a smooth delivery.Thanks Brian

MI
Review №88

Jorge was amazing. He didnt try to upsell me, he hooked me up immediately with the best deal on the lot, and he expedited the process so I could off load my old vehicle and drive a new one away and pick up my sone from soccer practice. The whole team, including Miguel and Chris, were amazing and supportive, including allowing me to purchase the extended warranty after thinking about it the next day.

Ge
Review №89

Great service, thought I had appointment and didnt, they got my car in for service that day and did great! Service advisor, Brennan was great!

CJ
Review №90

Sunday evening my Honda wouldnt start in a parking lot, away from home. RJ Hart (from Sales at Honda of Burlington) turned out to be my hero! I really only called to ask what might be wrong and since service was closed he tried to help. Then he offered to drive over and jump the car! He said its just part of great customer service! I dont think I ever told him my name. (He didnt know I bought a great used car there last Oct.) He was truly a good Samaritan, and so fast, friendly and efficient near closing time on a Sunday! Thank you!!!

Di
Review №91

Great car shopping experience. Derrek Spring was very helpful and easy to work with. Highly recommend.

Qu
Review №92

Had a fantastic experience purchasing my first car here. Great customer service and no messing around. Would 10/10 recommend to any friend. Clint and Chad are your guys!

Lo
Review №93

I have to say this was the best experience and the quickest time I have had at a car dealership.We traded in a vehicle and bought a 2016 Honda Odyssey.Our salesman Brian was professional, polite and attentive to our wants and needs. He could of been better on following up with us before and after the sale we still havent heard from him, and knowledge about the entertainment system, his words words that is beyond me I had my son help me set it up, but other than that he was the only salesman we worked with and he was willing to take me on a test drive the second time I came back without my husband.He was very quick with the process and explained the process throughly when questioned he wasnt condensing.The store manager Dave was also efficient and generous when it came to our trade in, he asked questions about our trade took it for a drive and gave us a fair price, of course we all would like more but in the end we made a deal and I drove off with a vehicle that is new to me.The van has seating for 8 people and sliding doors which were the two main things I wanted since I have grandchildren and elderly parents.If I am ever in the need of another vehicle I will give Sims Honda my business.Thanks Sims for a great experienceMrs. Loree Slack

Da
Review №94

I got my first car from Honda of Burlington (2008 Honda CR-V) and the customer service was phenomenal, much better than the other dealerships I had previously visited. The staff was friendly and easy to communicate with. I was helped by Raj and he was flawless. I could tell he really cared about getting the right car for me. I love the car and I would recommend Honda of Burlington to anyone.

Ch
Review №95

My experience with Jorge was amazing. Jorge was genuine, professional, and really asked and cared about what I was looking for. I recommend Jorge at Honda👌👌👌👌👌

Pe
Review №96

We went to Honda of Burlington to look at AWD vehicles, having purchased an Accord there a few years earlier. We ended up trading in the Accord for a CRV. Dax was our salesperson and was very attentive, and I believe he had worked hard to get us the deal we wanted, both on the new car and the trade-in value. Everyone from Dax to Shandara (doing the final paperwork) and even the guy doing the final cleaning before we drove away, all wanted to make sure we had an excellent experience, which we did.

Ka
Review №97

Scott Todd made my vehicle buying experience so pleasant. No pressure at all. Answered all my questions, explained everything in detail. Im overjoyed.

Li
Review №98

Jorge Palma was very kind, knowledgeable and helpful when it came to helping me buy my first car. Everyone at Honda Burlington is very welcoming and pleasant!

Je
Review №99

RJ Hart - taught a master class on how to help us as his clients and buyers. He was communicative, knowledgeable and focused on delivering results. Thanks to RJ, we will return to this dealership and recommend to others.

Gi
Review №100

The level of customer service I received at Honda of Burlington is difficult to describe. You almost have to experience it yourself to believe this kind of care exists.From my first call to driving off after service, this team made me feel entirely looked after. I was navigating plans for leaving San Juan Island in the midst of winter weather and needed to have my 2012 Civic serviced before driving to Los Angeles. Chris treated me as one might a family member, going over every detail of the very thorough inspection, noting what needed to be done before driving the mountain passes, and what could wait until I returned to LA, even offering to talk to whichever Honda dealership where which I chose to have the wait work done.Thank you again Chris; your watchcare left me feeling safe on the passes.Jordan and Jonathon, thank you for the great work on my car and the outstanding customer relations.From check-in, where the garage was blasting toasty heat on a cold day and people were friendly and ready to help(I was able to unload a bunch of stuff in my trunk to free up the spare for inspection), through the waiting period complete with media room, quiet room with firplace, clean bathroom, refreshments,welcoming staff everywhere I turned, to check-out, where Chris worked with me on the cost, Honda of Burlington has left me feeling restored and could be a true impetus for returning to the great state of WA.I seriously might make the trip to purchase my next car.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1615 S Goldenrod Rd, Burlington, WA 98233, United States
  • Site:http://www.hondaburlington.com/?utm_source=Google&utm_medium=Google%20My%20Business&utm_campaign=Google%20My%20Business
  • Phone:+1 360-757-7467
Categories
  • Honda dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
From the business
  • Identifies as women-led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations