user
CARSTAR Chilton Auto Body Burlingame North
1221 Rollins Rd, Burlingame, CA 94010, United States
Appearance
CARSTAR Chilton Auto Body Burlingame North

Comments
De
Review №1

Alba was friendly and made everything easy. I had an appointment through Geico at 10am and arrived after 930am. Was greeted by Alba and she quickly registered me, took photos of my vehicle which was way less than 30mins than the expected wait time. Only thing I didnt like where they have little parking space which way on the other side of office entrance.

jo
Review №2

Al at Chilton can’t be spoken better of. I had damage to the front of end my car. Al didn’t try to oversell me on what needed to be done. Rather than pay for the deductible we got parts from dealer, buffed, painted, plastic welded all for less than deductible. I did go to another shop right across from my work that wanted to charge well above. Great to meet someone who treats you how they would want to be treated. Need more honest businesses like this in the world.

Wa
Review №3

Got my car into a collision,Towed my car same day,Did the estimation same day,And everything was into updates, which is really fast and good(on-time)After: Got my car fix like new(like when I first got it from the dealer)Excellent service and great communication.Yesenia was always on point, on whatever you need to know about my car before, during and after the repair.All in All, Was a great job and would really recommend them..

Ch
Review №4

Great service is why I went back for a second time with a new project. Yessina was great in the front office and the work is really good. Latest project was a tough one and took longer than hoped, but the end result was very good. Will continue to use them

Ma
Review №5

The only thing about this is the painting wen u look at it in the sun i’m almost sure it looks differnt from the body color but other than that i’m pretty satisfiedWe’ll see in a few months

He
Review №6

They were professional and went beyond my expectations. I highly recommend them.

AL
Review №7

Yesenia is great , handled all my concerns and my truck looks great

Er
Review №8

Great local business, and a pleasure to work with. Highly recommend them.

De
Review №9

Wonderful end results and the folks there are quite helpful and professional

Ka
Review №10

Excellent customer service. Professional and on time. Great job!Thank you

Am
Review №11

Very good experience. Great customer service.

Mi
Review №12

Doesnt refer to people by surname. Takes customers for granted

Ta
Review №13

Good service and decent prices.

Ji
Review №14

After I got into an accident, my car insurance sent my car to this location. My insurance was billed $8,000 to fix the car. When the car was “fixed,” I then drove it for an hour and my engine started smoking. It turns out the mechanic forgot to put the cap on my car’s radiator when they returned the car to me. All the coolant leaked out while I was driving and caused the engine to overheat and breakdown in smoke. Also, they didn’t even fix my blinkers, and I think they didn’t put in the windshield fluid container(Bc the windshield water does not come out afterwards). I then took my car to a different mechanic with the expense report from this auto body shop. Turns out they charged my insurance for a new engine lid but never replaced the old one in my car. If you value your car, don’t go here. Btw, my car’s engine is probably damaged. The photo below showing the cap is missing and the coolant is leaking...

Al
Review №15

Worst experience ever. Be aware, this is very small site. Choose a bigger one.

Fi
Review №16

They do the work to stay bihind of it

Cr
Review №17

Exceptional customer service with expert repairs.

Iz
Review №18

Great team, professional people Im really happy with my car, they really took care of my car, excellent job Thank to everyone in that shop 👍

Mi
Review №19

Excellent work, helpful service

Jo
Review №20

Very happy with the repair they made on my car. They delivered on time and also did a very nice job cleaning the car inside and waxing it.

Ed
Review №21

Truck looks brand new

Information
11 Photos
21 Comments
4.3 Rating
  • Address:1221 Rollins Rd, Burlingame, CA 94010, United States
  • Site:https://www.carstar.com/locations/ca/burlingame-15398/
  • Phone:+1 650-696-9200
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations