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LensCrafters
3333 Buford Dr Ste 2002, Buford, GA 30519, United States
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LensCrafters
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Ki
Review №1

Tina Brown was very helpful! We came in and she was able to explain everything to me and get us all taken care of. Very pleased.

Jo
Review №2

Wayne Tran adjusted my glasses and for the first time in YEARS they fit perfectly! I have not had to adjust or push up my glasses any since he adjusted them! Will always ask for him! Excellent job!

Ti
Review №3

Ashley was fantastic! She went above & beyond to help me & I truly appreciate all she did to help me! I would definitely recommend her to anyone in the future! Thanks Ashley!!

li
Review №4

Great experience here the worker are very efficient. Even when I was late to my appointment they still took me. Thank you :)A great variety of frames. Very clean and well organized. Definitely recommend for anyone who is looking for a new location.

Cr
Review №5

LensCrafters is the best place to get new glasses. The manager Tina and staff was very kind and did an awesome job on my brother broken glasses. Please dont hesitate to check out LensCrafters. You wont be disappointed.... Thank you guys for great customer service.

Sh
Review №6

Michael was Extremely patient trying to fix a broken lens and frame. He took so much time to try to make it right even though it was very difficult and did not work out he had excellent customer service. I would definitely return to this location because of his service

Er
Review №7

Tina was very helpful in making sure my mother received the best deal on her new glasses..

Ma
Review №8

Excellent service , both warm welcoming . I would highly recommend her Africa

La
Review №9

I brought my eyeglasses to Lenscrafter Mall of GA because one of the lens fell out. Ashley was cordial and courteous and explained the different purchase packages for lens and frames. She explained that they would have to see which plan was best for me based on my insurance. I showed her the glasses and she kindly took my eyeglasses to the back and popped my lense back in at no charge. Ashley is Awesome!Thanks Lenscrafter Mall of GA.

Ro
Review №10

Outstanding service. Miranda simply the best. Very professional and made me laugh. Love this location

Ma
Review №11

Very pleasant visit! The Dr. was great and explained everything well. I didnt feel rushed or like I was just another number. Will return! Glasses were nice and fitted well.

Se
Review №12

My girlfriend and I came in to get her glasses tightened to reduce drooping of the glasses on her nose. Sophia was very helpful and very quick with the process! Thank for the awesome experience, Sophia!

Je
Review №13

Very nice helped me get my glasses i needed quick

Ha
Review №14

I love this location!!! EVERYONE is so friendly, knowledgeable, and respectful. This has been hands down the best shopping experience for glasses that I have EVER had. Seriously, the prices are great and the associates are incredible. Thank you Ashley and your teammates, I truly appreciate everything!

Aa
Review №15

One of my lenses came out of my glasses and I needed a quick fix. They are open on sunday’s so I came here and they were very efficient and helpful. I really appreciated their service.

Da
Review №16

The staff (Tina Brown) was very knowledgeable and help me through my experience. She even took the time to note my profile that I was a first time eye glass wearer and when I come to pick up my glasses to to take me through everything I need to know. I very happy with the care and customer service.

Yu
Review №17

As always, LensCrafters offers great products and service. Never disappoint and make me feel that anytime I need new glasses I can count on getting the best product on the market today from LensCrafters. Great staff, always helpful and highly professional. I would recommend Mall of Georgia LensCrafters to anybody who needs new glasses and is looking for a great service!

Ol
Review №18

Michael was super helpful! He made getting my first pair of glasses extremely easy and pain free.

Ta
Review №19

Great experience, helpful staff and excellent selection of frames.

Ak
Review №20

Micheal was awesome!He fixed my glasses that have been falling off my face for months! His patience and expertise were phenomenal. Did I mention that it was a free service? 👍🏾

Em
Review №21

Very helpful staff! Vicky made me feel very welcomed, and Ashley was incredibly informative and patient with me. Definitely plan on continuing getting glasses here

Ar
Review №22

Just picked up my glasses from Tina Brown. I love them. They are so lightweight.

Ki
Review №23

Great service! Very thorough. They accidentally broke my frames while fixing them and replaced them at no charge with no issues. I’m happy and grateful. Thank you Tina Brown for you great service.-Kiara Franco

Ni
Review №24

I have been going to LensCrafters for atleast 20 years...and I am very satisfied. The location at the Mall of Georgia is great. I love the variety of selections and I have also brought in a couple of pair of frames outside of the store and they were gracious to fill my prescription. The associates there are courtesy and efficient. I am a customer for life.

so
Review №25

I wanted thanks everyone for hard work and dedication they are great team! Thank you making my experience the best!

Sh
Review №26

Vicki is awesome. And very helpful... thank you so much..

Al
Review №27

Very nice customer service and good patience!They are so helping if you are struggling choosing a pair.The best out there

Th
Review №28

Had a warm greeting and helped me with all my questions. This is one of the main reasons I keep coming back for great service.

Pa
Review №29

Awesome Service! Great advice. I keep coming back here.

JA
Review №30

Need glasses? If ever at the Mall of Georgia ask for Ashley Y. at Lens Crafters. Her customer service is impeccable. She is professional, with a kind spirit; it’s the willing to assist to make it right for me. #genuine

Je
Review №31

Quang and Sophia were the Bomb!!!TheyMade my day with their skills and customer service! They repaired my glasses in record time and record style! I recommend any optical needs be directed to them!

Jo
Review №32

If you ever go to LensCrafters at Mall of Georgia, please make sure you go and see Mandi! I felt bad being one of the last customers there but she had such great spirit and was unbothered by the time. She proved to me that I was her first priority. She took care of me all while being an amazing co-worker and training Micheal showing him the ropes. I am set Mandi is my go to at LensCrafters!

Ta
Review №33

Ms. Tina Brown did a great job with me and my Fiancé today. Her customer service skills were excellent and she also helped me with picking out my frames. I highly recommend her!!

Ty
Review №34

Mizon and Sophia were so kind and accommodating! They helped me fix my sunglasses and were so friendly while doing so! They were super quick and did a perfect job! 10/10 recommend!

Da
Review №35

Top notch Team. Tina and friends at this location do a wonderful job making getting new glasses comfortable relaxed and ending up with a good value.

Be
Review №36

I was helped by Michael, the sales representative, and was very satisfied with his service. Very cordial and helpful.

Ni
Review №37

Brandon provided excellent customer assistance and went above and beyond to ensure we got exactly what we wanted.

Al
Review №38

I just want to say thank you to the whole team especially Sophia for helping make my experience at lens crafters amazing. She was so helpful and understood my needs.

So
Review №39

Micheal and Quang are the best! They helped my picky daughter narrow down to the perfect pair of glasses! We’ve been customers for many years plan to be for many more! Thank you!!

Il
Review №40

I love the frames I got. The ladies in the store were very helpful and nice. I didn’t have to wait long to be helped and I was in and out. I would definitely be returning back here in the future.

Tr
Review №41

The staff is absolutely amazing & make your experience such a pleasant one. They broke down what I needed & truthfully let me know if I really needed it. They don’t try to up-sale & they are genuine. I worked with Afrida & I highly recommend working with her.

Mo
Review №42

Sophia was very knowledgeable and helpful! She listened to my concerns and made sure she addressed them. She went above and beyond to ensure I had a great experience!

ju
Review №43

The experience was very good, all of the staff was helpful and friendly and explained questions I had without me having to ask them.

Ja
Review №44

Very attentive very conscious and very very polite and no what they are doing to give you the best of what youre looking for very professional

Al
Review №45

Always a good customer service and Ashley she is very nice 💯

Br
Review №46

I just received excellent service from Mizan she took good care of me very professional.

Ri
Review №47

I first gave 5 stars for how when I ordered me glasses. Never received a phone call when the promised my glasses were going to be ready. I called more than 10 times to inquire about the status since they were 3 days late. I had to drive to the store and after waiting 30 minutes, I was told that my frames were not available. Unbelievable. But they did apologize. Yes, like this fixes my problem. Did nothing to make it right. Incompetent staff that needs to learn not to overpromise if they can’t deliver. And apologies/excuses only satisfy those who gives them.

Jo
Review №48

Tina is a very detail oriented manager. Her customer service was awesome. I always recommend this store.

Ta
Review №49

Great service! Very helpful and specific. pretty straightforward

Na
Review №50

Thanks to Sophia and all fantastic time of this Mall of Georgia location. Great customer service!

Ch
Review №51

Two very nice ladies at LensCrafters helped me change a lens on a pair of Costa sunglasses for my husband. It was not easy, but they took their time and got it done. Thank you for your help!!

Ca
Review №52

Great service, they got me in and out and saved me $50!

Cr
Review №53

My experience at LenCrafters was amazing! It was my first time purchasing glasses/ and contacts from them and I will definitely be coming here again.

So
Review №54

The staff on both sides of the store were very knowledgeable and professional. Tina the store manager and her staff was very welcoming and the staff worked well as a team. They helped each out and seemed to be more like family than co-workers. The store was extremely clean and covid safety measures were in place. I was very comfortable trying glasses and seeing the glasses continuously cleaned and sanitized by the staff and placed neatly back on the shelves. I would highly recommend this location.

Ro
Review №55

Mizan at the Mall of Georgia location was so helpful and patient with daughter!! Very informative!!

Tr
Review №56

Tina was so helpful and friendly with picking out my glasses and benefits. Great service!

Ma
Review №57

Been coming here for years. Awesome service! Tina was so helpful and patient even when I kept changing my mind!!

Ja
Review №58

Awesome staff, fixed my glasses at no cost to me :) couldn’t have had a better experience! Definitely recommend Lens Crafters Mall of GA!

L
Review №59

The customer service @ this location is always really good! I have been a customer of LensCrafters in general for the past 4 years!

Si
Review №60

We entered the store near closing time, but Milan, the Lead tech was extremely helpful when it came to repairing my glasses. Strongly recommend this store!

Es
Review №61

My experience with Tina was amazing! She was so polite and had a great sense of humor and my glasses are tightened just right! She knows her way around a pair of glasses!!!!

je
Review №62

Tina was most helpful with getting the proper lenses for my glasses and sun glasses.

Er
Review №63

MIzan, was extremely helpful today! She made my my day!!!! She was very knowledgeable in solving my problem today.

Br
Review №64

My glasses got completely messed up and had little to no chance of being fixed. I rushed to this lens crafters praying they were open and could help me.They were closing, but Mizan was a life saver!! She carefully worked with them and was somehow able to fix them. I’m so thankful. Thank you!!!!!!!

Br
Review №65

Ashley did an awesome job of helping me. She was very professional & kind and is an asset to your company. Please give her a big raise or I might hire her. Thank you, Brent

Dr
Review №66

Mizan is the best ! Came in yesterday with my MK glasses forced open, she fixed them perfectly! Thanks

La
Review №67

Had a good experience at the lens crafter at the mall of Georgia Sophia help me out with everything she’s so patient and 👍 nice , Super recommend our staff

No
Review №68

My LensCrafters experience was professional and straightforward. There is a nice selection of frames which made it difficult to settle on one. I felt valued and attended to once I was ready to make my purchase of the frames I found in-store. I reccomend Sophia, who helped me during this process, and LensCrafters to anyone.

Pa
Review №69

Great Job! Very Helpful! Quang Tran went above and beyond! Highly recommend!Also the manager, Tina, goes out of her way to make sure everyone is satisfied! Very pleased!

Om
Review №70

This location is so convenient. Mandi was extremely knowledgeable, amazing customer service even while training Michael who was also nice.

Ka
Review №71

Quickly and carefully Tina adjusted my glasses.

Ca
Review №72

Great experience. Loved the personal attention.

Ma
Review №73

Tina helped me pick out the best glasses. Wonderful service!

Ri
Review №74

The best optometrist and sales people I have received in many year’s highly recommend this store to all

El
Review №75

Afrida was wonderful and extremely helpful in explaining different lens aspects and price points!

Ro
Review №76

I’ve been coming here for about 7 years, my family and I love Lenscrsfters! They are all amazing and very professional

Ju
Review №77

Tina was super nice & helpful with picking out the best type of glasses for me! 😍

Ms
Review №78

I love the glasses here and I enjoyed the service that Tina provided, she knew exactly what she was doing! My glasses are now in tiptop shape! Wouldcomehereagain :)

Ma
Review №79

Sofia was so helpful,professional, best customer service ever. Thank you sofia god bless you!

Ja
Review №80

Sophia was great and got my glasses fixed better than new

Em
Review №81

We always receive great customer service!

Je
Review №82

Super quick and always easy to deal with.

Wa
Review №83

I had a great experience here today. TINA went above and beyond my expectations. I would recommend this office to all my family and friends. The staff on both sides were very friendly and very helpful.

Da
Review №84

Visit was very easy, quick, and professional; I definitely recommend coming here for glasses

Fr
Review №85

Great experience, everyone is always nice and helpful, the staff is very knowledgeable, Mizan explained everything and made the visit enjoyable.

Gr
Review №86

Michael and Mizan were very friendly and helpful!

Be
Review №87

Thank you Mizan for saving my sunglasses before taking off for Vegas! Quickly repaired them, and we were in and out in no time.

Da
Review №88

Quick and easy glasses adjustment. Staff was very helpful and knowledgeable.

Je
Review №89

Store manager Tina was great! Fixed my frames perfectly!

Ju
Review №90

Sophia was great helping us out!

Sh
Review №91

Amazing customer service. My glasses broke today. They went out of the way and made me a new pair today

Ka
Review №92

Fraida was really helpful and knowledgeable. I felt like I purchased the right frames and lenses for my needs.

Na
Review №93

Mizan was outstanding, the staff at mall of georgia are amazing. Excellent customer service.

Fa
Review №94

Great customer service. Very friendly and short wait time. Will be back soon

An
Review №95

Sophia did a fabulous job. She helped me pick out two perfect pairs of glasses. Answered all million of my questions...was painted and kind as it took me some time to decide on the perfect pair.

As
Review №96

Everyone here was super friendly and overall a great experience!

Lu
Review №97

Afrida was extremely nice and helpful whilst picking out my glasses today. She answered all my questions and made me feel comfortable picking out a cute frame. Dr. Janice Chau was also very nice and I felt confident with my prescription and contact brand. She addressed all my concerns and took her time to make sure everything looked good. The office was sanitary and everyone was sweet. Will definitely be recommending to my family and friends , thank you!!!!

Mi
Review №98

Helped me figure out the best deal possible. Thank you!

Br
Review №99

Staff was very helpful and patient with my selection of eyeglasses.

co
Review №100

Brandon was amazing!!!! He fixed my glasses for free!!!!!! They have my service always

Information
23 Photos
100 Comments
2.5 Rating
  • Address:3333 Buford Dr Ste 2002, Buford, GA 30519, United States
  • Site:https://local.lenscrafters.com/ga/buford/3333-buford-dr-1090.html?cid=yext_1090&y_source=1_MTIxMDc0Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 678-482-4491
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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