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Grease Monkey
404 W Bromley Ln, Brighton, CO 80601, United States
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Grease Monkey
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An
Review №1

They were fast, helpful and painless. I have very bad anxiety with places like this where you just pull up but the guy the checked me in was great. Cant say the same about the parents that just sat and watched as their 4 kids ran wild, climbing on & running across the chairs barefooted, ripping paper up and taking off out the front door. Even though something shouldve been said about it, its not a bad reflection on the business or employees.

Pl
Review №2

Stopped in Grease Monkey yesterday for an oil change. The cost for a 6qt. Syn. oil change is getting expensive at Grease Monkey $93.06 total. Going to have to shop around.Also the invoice shows that they washed exterior windows and vacuumed the interior, which they did not. Makes me wonder what else they marked as completed or ok that they didnt do.

Ve
Review №3

Ive always gone to Johnsons Auto dealership to get oil changes but from now on Im going here. They cleaned the exterior windows, vacuumed front floors. Johnsons doesnt do that. It was done very quickly. Ive had to wait up to 2 1/2 hours at Johnsons!

Ke
Review №4

I usually come in on Saturday. The service is prompt and courteous. They keep me updated on the services needed for excellent vehicle maintenance

Sa
Review №5

I have been going to this location since July 2012 and EVERY visit has been a superb experience in Quality Service and Great Customer Service! I have sent many friends there and without mentioning me (they wouldnt know me unless you mentioned my children and little white ADA Service Animal) they told me the Service and Customer Service were both great! That is Awesome!

DO
Review №6

I wanted only the oil change because I recently had my 90 k service done we decided on the $48 dollar one he said it was a synthetic blend. When I came back for my vechicle. Found they upsold me to $99 deal , I dont like being barber shopped like that .

As
Review №7

I scheduled an appointment for 9 am. When I arrived there were 5 cars waiting.. which wasn’t a problem since I had an appointment. The appointment states “your priority status will be held for 10 min after 9 am.” Meaning I have priority status. The man who took my information stated “we don’t do scheduled appointments here.” So I asked him if they were store 560 and he stated “yes.” I’m just confused as to why I am able to schedule an appointment online.. when they dont “accept appointments.” I had to have been out by 9:30 as the appointment stated I would be… and the man told me “we have all these other cars in front of you…. So probably not.” Don’t waste your time scheduling an appointment since it clearly doesn’t matter.

mi
Review №8

Always a pleasure doing business. Been using there facility for over 10 years

Ni
Review №9

I sat around waiting for an hour for a simple oil change. Next thing I know I walk outside and my car isnt out there, but sitting on the opposite side finished and no one bothered to tell me. Then they refused my online coupon listen on their website

Da
Review №10

Very friendly staff, knowledge of my vehicle. Completed in a timely manner. This is the only place I go to get my vehicle serviced.

Ju
Review №11

Polite and professional. Work done in timely manner

Sa
Review №12

Very professional the manager is awesome. We’ve been going here for years. I highly recommend Grease monkey off of Bromley in Brighton

Ki
Review №13

Went in for a oil change. They cleaned the fuel system. The check engine light came on when I left. I had to go back. Then my tires didnt have enough air in them, I had to go back again.

Ma
Review №14

She got me in and out in a short time. Very nice.

mi
Review №15

Fast service. Very courteous.

Cl
Review №16

I was seen immediately, they were courteous and knowledgeable in their work

Ja
Review №17

Dwain and his staff always do a fantastic job! Always quick and professional.

Sa
Review №18

Pleasant and helpful manager...they were quick and did not push to do more than necessary, unlike the garage I used before. Fair prices as well. Bit of a scare though....they apparently forgot to do reset as service light came on.

Ji
Review №19

I had a really good experience at this Grease Monkey in Brighton, the staff was soooo nice and friendly and honest. This will definitely be my new oil change spot

Rh
Review №20

Guys were fast, efficient and polite

Gw
Review №21

Pleasant. Friendly. Helpful. In and out in good time.

Da
Review №22

These guys did a really good job on the car. Bill checked me in and was a bit quiet but seemed very nice and very helpful. The lady that helped me at the end was very nice and helpful and clearly professional. Overall my experience there was excellent.

Gr
Review №23

Excellent as always. Professional and competent. I will return again as usual when service is due.

Mi
Review №24

Ill keep it simple.PoliteFriendlyWell ManagedAll the time!

Ro
Review №25

Gave full service at a reasonable price.

Sh
Review №26

The services were very proficient and pleasant

ai
Review №27

Staff was friendly, and helpful. My oil change was quick and they did a good job.

Ke
Review №28

Great service and staff.Took in my 32 foot motor coach for scheduled maintenance and was back on the road in less than 30 minutes. Awesome place. I never need to go anywhere else for my vehicle service.

Ri
Review №29

Manager made sure oil level was correct

K.
Review №30

Stopped here because it is ten miles from our home. An hour an 15 minute wait with one car ahead of us. And our vehicle still was not even in a bay at that point.Standard oil change.We drove the 27 miles to our usual Grease Monkey at:1098 S Wadsworth Blvd, Lakewood, CO 80226, because we wait less than 30 minutes here every time.THE BEST Grease Monkey in Colorado, with the best customer service hands down.

ni
Review №31

Great professionalism and great services.

Ja
Review №32

They did a good job with my oil change, billed me fairly, and didnt try to sell me anything unnecessary. Their quality service and and trustworthiness is appreciated! Agree with other positive reviews I read before choosing this place.

jo
Review №33

These guys doubled sealed my oil filter and i was leaking oil slowly but surely I missed my next scheduled oil change due to lack of funds 3 months a lil over 5000 miles later i did a vehicle inspection thus discovering my oil was blown dry do to them not inspecting the oil filter before putting it on the car and i almost burnt up my engine took it back for them to fix their mistake and they still charged me very disappointing service

Do
Review №34

Very fast, and extremely courteous.

Ja
Review №35

They were fast and not expensive

Mi
Review №36

I think there services are way to expensive, cant wait to move into my new house, has a garage and wont need to go there anymore. Also if theyre cleaning the vehicles while you wait theyre doing a lousy job.

Pa
Review №37

Great crew. Very efficient.

Ro
Review №38

Great customer service great receptionist fair prices I recommend it..👍👍

Jo
Review №39

I have come here a total of 3 times and the service is great. I like that they explain everything they are going to do and with a full service oil change they do a light vacuum and clean the windows.

ch
Review №40

Excellent staff. There quick and customer service is A+....

Mr
Review №41

The staff here are very professional, courteous and friendly.

Ja
Review №42

Please clean your bathroom that was gross sorry but true!

Wi
Review №43

Now this is how a business should be ran

An
Review №44

You guys are the best ..Grease Monkey Brighton Bromley Lane + 85 you guys always help.. been going there for many years 25 years never disappointed

Lu
Review №45

Thank you! Fast and great service 👍

Do
Review №46

Great Service and communication. Juan was excellent! Gave me a referral for something they don’t work on. Been taking my car here for most of my oil changes.

An
Review №47

From the moment you step in, to the moment you step out, the experience is fantastic! John was so pleasant to both my husband and I. The level of customer service he provided was fantastic and is the true definition of customer service. Even the technicians were awesome and did an amazing job on our vehicle. I will definitely be referring and bringing all our vehicles here in the future. For being major car fanatics and have gone to multiple shops - I would HIGHLY suggest this shop over any others! Best place hands down!

Be
Review №48

Excellent service. Thanks!

Da
Review №49

Quick clean polite and very well organized. Tedd does an awesome job as manager in that hes friendly, Only sells you what you need, and talks highly of his crew. His service team is very knowledgeable and can answer any questions I have on the spot. Although it did seem a little cold inside the bays cause their heater is broke I will always recommend this location

TT
Review №50

Had a very low tire so I brought it to them and not only did they fill the tire, they checked and filled all my tires for no charge. Very impressed.

Ch
Review №51

I went into Grease Monkey for an oil change. I didnt get a good feeling about the service. First of all, very expensive and the guy couldnt tell me the differences in the grades of oil. Second the place was not very clean or organized makes me wonder if I really got an oil change. I did get called to the back and was shown my engine. There was water and antifreeze dripping off my engine. I asked about it and was told it was to wash of the extra oil that dripped off during the process. I have never had that problem at other places. I also makes me wonder if the oil change really happened. I also was told that they wash your windows. That never happened. Felt like I paid a lot for non peace of mind.

mo
Review №52

For the third time now they did not properly replace the plug in the oil pan causing it to drip on my new driveway overnight. I have to take time out of my day to go back and have them redo it. Now I have to go back again and scrub an oil stain off of my driveway. This may be the last time I use this location.

Ar
Review №53

The fastest service Ive ever received at a grease monkey

Be
Review №54

Dont think I ever had a bad experience here been coming here for about a year for oil change and brakes checked, these guys are the best and would require a friend or few to come here. I dont see how anyone can complain about this place. I guess thy aint got the patients lol. I give you a score of perfection. Great attitude great work. Keep up the work guys. And kudos to you Andrew for running a great crew!!

Jo
Review №55

Always great friendly respectful helpful employees and hard working always make me feel better after each visit

Pa
Review №56

Wonderful experience. The only place we take our vehicle for service.

Ca
Review №57

Very courteous and thorough and safety conscious.

Ma
Review №58

We had an opportunity to visit this location last fall - in a hot sweat panic! Andrew came to our rescue, and was amazing! I dont live anywhere near Brighton, Colorado - but I would make a special trip here in the future. Great job, Andrew (make sure to hang on to this guy-hes a keeper)!!!

Ra
Review №59

Grease Monkey has always been phenomenal. They always go above and beyond and provide consistently great service.

Sh
Review №60

The customer service here is amazing, in the many years I have been getting my cars serviced this place is by far the best! They have me in and out of there quickly, also answer any questions that I have. They definitely do great quality work. I will not go anywhere else.

An
Review №61

They change oil. Did a decent job, reset my oil light, cleaned my windows. Courteous and quick, they were actually done before the time originally quoted. Two thumbs up.

La
Review №62

Wanted an oil change for my Audi A4 2017. told me after 10 minutes that they dont have a filter in stock and need to order one. Will take 10 minutes. 1 hour 15 minutes later, sorry cannot do service, because cannot get filter. Recommend to grease monkey to check parts availability when checking car in ...

La
Review №63

This team is really professional and gets all services done quickly. I have never waited more than 30 min to get service done. The staff makes sure you see the work theyve done and offers advice for additional maintenance checks. I would recommend these guys!

Mi
Review №64

I give it three stars because every time I go here its a long wait and they are extremely busy.Update: here again on a Tuesday morning, still waiting and waiting. Ive never had this problem at any other Grease Monkey location

Ke
Review №65

They changed my oil on Friday, went back on Monday with a $6 coupon asked if they could just put it back on my credit card, they said no way had to be done at the time of check out. We all know that you can go into a credit card machine and easily do this, not the best customer experience.

Ru
Review №66

They are very friendly and I love how all grease monkeys vacuum your car and clean the windows included in your service.

we
Review №67

Everyone was very polite and professional. They did a great job! Took care of all my cars needs.

Jo
Review №68

Stopped by to get a simple lube job. They no longer offer them as a stand alone service. Despite this, the guys pulled my truck in and gave me the lube job I wanted/needed and DIDNT charge me the price of a full oil change to do it!! Thanks! you guys rock!

Da
Review №69

Terrible customer Service from the Manager on Duty and rushed service. Irate and irritable employees, and absolutely none of the Grease Monkey touches that I know are at least standard. I love Grease Monkeys and I will definitely never be back to the Brighton location.

Br
Review №70

Fast, friendly, not pushy and trying to upsell you.

Ru
Review №71

Everyone is always very nice and kind. Service is fast and they do a great job. The only place Ill go to.

Jo
Review №72

Im so frustrated right now. Take it in for an oil change and of course the old we found this wrong song and dance. Walked out spending over 300 which wouldnt be bad if they didnt forget to connect my air hose which caused me to take it into my mechanic and pay for a diagnostics! No radiator fluid after flushing my radiator and now my ABS lights are on, which sincemy wife took her Yukon there for an oil change her ABS light has been on also. All bad. First and last time coming here. Beware!!!

Ma
Review №73

Much better service than the other Grease monkey on the other side of Brighton. Great attention to detail here.

Fr
Review №74

I stopped by to have my oil checked and topped off. I was informed I would have to wait behind 2 oil changes to simply get this done. After 4 1/2 years of coming to this place with 2 vehicles, I wont be back. And by the way, I went to Wal-Mart and bought a quart and put it in myself.

El
Review №75

Great place for your oil change

Ti
Review №76

I went in to Grease Monkey on 6/22/16 distraught thinking something major was wrong with my 2012 minivan. Andrew came to my rescue! He helped me right away and put my car on the diagnostic machine. He assured me that the test would be free and if they could fix it they would and if not I would not be charged a dime. It turned out my AC needed recharged. He fixed it up and he was so nice. I wanted to hug him. Great customer service and my whole family will never go anywhere else. Thank you again to the whole crew!

la
Review №77

Excellent. Service. Friendly. Help

To
Review №78

Have to say that the service at both Brighton locations has gone so far down hill since they started the repair bay. Wait times have gone so far up, that Im driving to the competition from now on, maybe even the dealer.I have 3 grease fittings on my truck. I hate being told that the truck comes from the factory sealed, and there are no grease fittings. Repairs do happen you know? I need my transfer case serviced, and it takes a specific GM only fluid, called AutoTrak. Well the parts guy at the dealer says we can use just regular transmission fluid. Now I know why my transfer case is messed up. My other car takes a specific rear differential fluid, called VersaTrak. Again with the well the parts guy at the dealer..... And I know why my rear diff is now blown. Theres a reason hes a parts guy and not a mechanic.My truck takes 2 different viscosities of oil depending on weather. 10-30 in the summer, 5-30 in winter. I love getting the 3rd degree from some random oil change guy, who is basically taking out his rear end about how Im using the wrong viscosity, because its not written on the oil cap.

Bi
Review №79

Learn from my mistake and avoid this one.Even though Grease Monkeys in general have a pretty sketchy reputation, Ive been to, and been perfectly satisfied with, a few locations across the front range. This location, however, defines sketchy. In my case, they used the wrong oil (after explicitly ordering otherwise), stripped a lug nut (because they failed to use the lug key which I left for them on the drivers seat which means they literally sat on it but didnt bother to use it) and managed to blow out a power steering line and then promptly deny any responsibility. All in one visit no less.On the bright side, while waiting for 2-hrs I was treated with a constant performance of their expert technicians trying to hard-sell unsuspecting elderly people into everything on the menu, before their hoods were even raised.In the end, what should have been very minor maintenance turned into a significantly more expensive trip to the dealer to un-Monkey my ride, which in retrospect is where I should have probably gone in the first place.

Mo
Review №80

Great manager. Fast service. The only place I go for vehicle services.

MJ
Review №81

Great experience, I had an issue with my oil leaking out and they diagnosed and fixed the problem within a few minutes. I would highly recommend as the go to primary car care.

Kr
Review №82

Way to expensive for an oil change and prone to mistakes.

Ti
Review №83

Great people. Very nice, hard working.

ga
Review №84

Always take my car to grease monkey they take care of it

Ja
Review №85

They service all 4 if my vehicles

Er
Review №86

Friendly people, good fast work.

Mi
Review №87

Got grease all over my seat, on my 2018 truck tried to clean it with some kind of cleaner made worse. If you need an oil change I would not recommend this place because of non professional attitude

Ma
Review №88

The only reason I give this place three stars instead of five is because it took an hour to change oil/filter and rotate tires on a 2010 F150.The personnel were friendly and everything, it just took a long time for a basic service.

Sa
Review №89

Tried to oversell me anytime I tried to go in by myself. Manager refused to provide a basic oil change that I received anytime I would come in with my father. They will overcharge and up sell any chance they get. Don’t come here if you have any other choice..

BE
Review №90

Boys a great fast place to go to get things done good never had any issues

Ad
Review №91

Beware! They only put my drain plug on hand-tight and my car left a puddle of oil on my garage floor. I tightened the plug and called to complain that they could have ruined my engine, and the manager refused to give me any sort of refund to reimburse me for my time cleaning the mess up. Do not get your oil changed here!!

Ja
Review №92

Great team at this location. I pass others to come here.

AS
Review №93

Mixed my orange coolant with green now Im having problems with my car plus the coolant leaked all out and is gely and not how it should be would never recommend this place!!!!!!!

Ry
Review №94

Excellent every time

Ma
Review №95

Good service and friendly staff.

Co
Review №96

Great People,Service&Prices, Honest

Am
Review №97

Quick, friendly, informative! Love it ;)

Ma
Review №98

Quick efficient service

Ni
Review №99

Still not sure how I feel about this group of people typical garage where they come in call you out and tell you how much other stuff you need when you really dont need it I believe but Im still up in the air so I might change my mind and favor please see these guys but Im not sure yet

D
Review №100

Diego

Information
11 Photos
100 Comments
4.1 Rating
  • Address:404 W Bromley Ln, Brighton, CO 80601, United States
  • Site:https://www.greasemonkeyauto.com/brighton-colorado-80601-center-560
  • Phone:+1 303-654-0399
Categories
  • Oil change service
  • Auto repair shop
  • Auto tune up service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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