Have used them for years and they have always been good. Tell me when they can come and they arrive. Prices are always competitive.

Nice people work there and willing answer your questions

I had called Thursday, 11/21/19, requesting a fuel delivery to my home to FILL my outside tank with kerosene and was told they would deliver the fill Friday, 11/22/19. CN Brown did come on the date they stated, putting 105 gallons of kerosene in my tank. I assumed this filled the tank, per my request when I called. Friday when I got home from work my heat and hot water was not working at all. Since I had just gotten a fill I assumed there was an issue with my furnace so I spent all weekend making calls to everyone in the area asking if they could service my furnace, since CN Brown does not. My family (including my son and our animals) went without heat all weekend until we were able to connect with a furnace repair company. I ended up having an emergency weekend service call on Sunday, 11/24/19, costing me $340+ for them to tell me nothing was wrong with my furnace AT ALL. After they checked my tank, we discovered CN Brown did NOT fill as I had asked. They only put 105 gallons in 258 gallon tank causing the furnace not to kick on as it should have. Now I have a $340+ unnecessary bill to this furnace repair company (during the holidays, mind you) simply because CN Brown refused to communicate that they were unable to fill the tank, for whatever reason. My tank is in great condition and I faithfully have paid all of my bills with CN Brown on time since Ive been a customer with them. Repeated messages with the Brewer office regarding this issue have gone unanswered. The customer service with this company is horrible. I will be taking my business elsewhere.

As a faithful customer since 2012 it really ripped me a new a** when I discovered they charge a $100 fee to deliver on a off-route day. Charging such a high fee to deliver an absolute necessity to a parent of 2 small children in the middle of winter is disgusting and we will absolutely be taking our business elsewhere from now on.

Still letting people go in without mask are you above the law??? Dont send me a number I can call take care of it this time

Always pleasant when I call for service and delivers on time! Thank you, for keeping my family warm.

If I could give a zero Id give a zero they during these hard times they are unwilling to work with anybody they want an extra hundred dollars to have oil delivered on a day that theyre in the area that I live in so dont do business with CM Brown there a bunch of crooks

Thought we would use a local company with comeptive prices, learned that CnBrown is not the local company you want to support. Tried ordering oil from them 3 times. All 3 times they were late to deliver even though times had been set up in advance. This last delivery was supposed to happen Dec. 8th. They never showed. When we called to ask where they were, they said they were done for the week and they’d be here Dec. 11th. Here it is the 11th, and we are now being told they can “possibly” get to us by Friday Dec. 15th; we’ve since found another company to fill our tank since these fools don’t care and can’t follow a schedual to save their lives. Crappy service and worse customer service. You’re better off choosing someone else for your heating oil needs. Company is a joke.