Sp
Speed Solution International
1350 W Lambert Rd # B, Brea, CA 92821, United States
Comments
Tr
Review №1

Extremely rude and lacks any type of communication/ customer service skills. I purchased on a friday around noon through their ebay store, their ebay listing says that orders placed after 4:30pm will be shipped the next business day. I received a notice of tracking number created the following monday, no problem I understand maybe a little busy on friday.Wednesday evening I use the tracking number and its still showing as Tracking number created but shipper not yet in possession of the package. I sent them a message asking about the process time and why the package still has not shipped with a screen shot of the tracking on the UPS website- They replied whats your point . I explained my point and received nothing unprofessional and childish/rude replies. Thursday evening I finally received an email from UPS that they were in possession of the package. So much for next business day shipping.I buy around $100k worth of automotive parts per year, quite a few of them being clutches and clutch related parts. I will never buy from this company GRIPFORCE again.

ne
Review №2

This company is absolute garbage and so is their product. Wanted to upgrade my clutch and flywheel for my 05 Rx8,so I Purchased a clutch and flywheel kit from this company on eBay. Their product description shows 1 year warranty. The clutch exploded after 12 miles. And looking threw their reviews in bit the only victim!!!! Contacted company and they reply, unfortunately we can not replace or return this item because it has been used or altered. Do not fall with this company!!! All I wanted was a warranty replacement. I installed the original clutch until I could get this resolved, it feels better that their junky stage 2 clutch. One again stay away from this company!!!!

Jo
Review №3

With every visit, the friendly staff member greets me with a positive and enthusiastic welcome. This being my third visit here they always take care of me with every problem or questions I throw at them. I recommend this place to anyone looking for performance parts.

ne
Review №4

Always have my products I need in stock. Easy to deal with and will provide will call if necessary which has always been my case. Feel free to give them a call and see if they have something you need for your car. =)

Ca
Review №5

Within a year usage and few miles drive my throwout bearing has already failed. My driving speed is moderate and I have never raced with it before. Definitely I will not patronize their product again.

lu
Review №6

Bought a clutch kit for my car and it broke apart in the first 60miles due to a defective rivet, It damaged my transmission also. When I tried to get it warrateed or my money refunded they would not honor it! They will excuse after excuse why they will not refund your money! Liars and thieves! Do not trust this company!

ja
Review №7

Dope company. Bought my exedy clutch set on Amazon they didnt have it in stock. Searched eBay found these guys. They helped me cancel me get my parts ASAP. So I can get get back on the road. Thanks guys.

AL
Review №8

DO NOT BUY FROM THIS COMPANY!!!!!!This company should be reported to the BBB in California. We own an automotive repair shop in Missouri and were working on a 2004 Mazda RX8. We wanted to upgrade the clutch to a stage two. We purchased the clutch through Ebay from this company. After installing the clutch, we drove for approximately 175 mile on highway and the clutch exploded. We contacted them to warranty the product, where they proceeded to tell my husband he installed it incorrectly (he is a 19 year ASE certified technician). We never got to speak to the same person twice and each one had a different excuse or story on why it was not their products fault. All we wanted was to warranty the product!!! Their customer service was rude on multiple occasions, gave conflicting stories, and were down right shady. This company is selling a product, knowing that it will be defective and having no intentions on standing by their product. This goes beyond bad customer service and is a safety hazard. I am planning on contacting the BBB of California to file a complaint. This company also goes by Megatuning INC. and Grip Force.

Ki
Review №9

This place is on E-Bay under - gripforce-clutches They are the worst people I have ever encountered. I placed an order and yes I forgot to change the address because I never use this account. My son was broke down with his wife, child and dog on the side of the road in over 100 degree heat for over 4 days because I couldnt get a part to him. Had to go through another vendor because they REFUSED to change the shipping address unless I wanted to pay another $85.51. I dont know about yall but I dont make that much. Thank God that God was looking after my children.............................NEVER BUY FROM THIS COMPANY They will screw you if they can!! The only reason you received 1 star is I had to give you something to post

Ni
Review №10

Speed Solution International helped me get a brand new clutch kit for my BMW E36. Very impressed with how fast they work. Great shop!

Da
Review №11

I needed a clutch kit in a hurry so I bought a kit from Speed Solution on eBay because they were in Brea which is a hour away. They didnt say that the kit was coming from GA, over a week to get here so I couldnt get the job out of here or get paid for the job. Never again.

Ro
Review №12

I was helped out quickly and was given different options to help me choose the right clutch kit and flywheel for my 2012 Wrx.

Ce
Review №13

Very friendly, very thorough with their products and they even let me check the items before my purchase! 10/10 would reccomend to a friend!

cr
Review №14

I got the product i ordered for but there was so much delay before i receive it. I plead with the management to work on their shipping policy in order to maintain scheduled time for ordered products to reach the final user.

Mi
Review №15

Im getting my 2nd clutch from them today great selection great prices everything you will need!

Bl
Review №16

Their work ethic is poor and they lack commitment to offer the best that they could. I am disappointed.

CH
Review №17

Great people to buy from. I was treated with respect and fast service as well.

Ad
Review №18

First of all the only reason they get 1 star is because I have to give them at least 1 star or you cant publish the review, they deserve NO stars or NEGATIVE 5 stars!!!!I bought a clutch kit from Speed Solutions, had a shop with 35 years experience install the clutch along with a brand new flywheel and rebuilt trans in my 1986 Honda CRX and within 300 miles of highway driving all 4 of the heat treated rivets that were installed for the maximum power and durability on the heavy-duty sprung center unit broke in half while I was driving on the freeway in 5th gear. I had the unit uninstalled and called the store to see about a refund on the clutch kit, that obviously had a manufacturer defect, and they told me to bring it down and they would look at the unit and see what they could do. Upon arrival at the store the clerk called the warranty authorization person (still dont know his/her name) and they told the door clerk to tell me it was not Broken in properly because I took it on the freeway too soon and then when I told them I had not heard of that before and I asked to speak with a manager/supervisor, I was told that there wasnt anyone I could talk to above the door clerk. If I wanted to talk to a manager or boss I had to email the store. I emailed the store and told them the saga and I was told that the door clerk did not say that I didnt break it in properly, he said it was grease contamination on the clutch. First of all the door clerk did NOT say that, but for arguments sake lets say he did, that still does not explain all 4 rivets breaking in half!!! It would explain the clutch slipping and burning up and scarring the pressure plate and disc, which there was no scarring at all, and the clutch was not slipping. but it would not explain the rivets breaking in half!! Needless to say they refused any refund and the only help that was offered was how to get to the door. DO NOT DEAL WITH THIS OUTFIT THEY SELL INFERIOR PRODUCTS AND HAVE ZERO CUSTOMER SERVICE AND ZERO WARRANTY!!! Buyer beware!!! You buy cheap stuff you get cheap stuff and even worse customer service!!!

Cr
Review №19

My Exedy Stage 1 clutch kit lasted just few miles, and it always chattered in 1st and 2nd gear. It had a bad odor too like it was always burning up. This was probably the worst clutch Ive ever had, for any car.

Jo
Review №20

This place sold me the wrong clutch, and wouldnt exchange or return it. I asked for OEM and they gave me their own kind of clutch, but for racing. I asked for the owner, and man was that a mistake. Not only is the owner not fun to deal with, hes also very condescending and does not treat his customers or employees with respect. Cheap price, but youll pay the consequence with their unmarked boxes, claiming theyre the real OEM thing. Stay away!

Er
Review №21

Very good serivce fast and friendly, very professionalWould shop there again.

pe
Review №22

I Contacted speed solution for clutch kits and after the deal was finalized, I was hoping to get the product I ordered for – exactly the day it was scheduled to arrive but I have to wait for extra three day for me to get what I ordered for. I hate such disappointment.

ju
Review №23

Just got my bought my clutch here and they had what I need fast!!

RH
Review №24

STAY AWAY!!!!!!!!This is the worst company(if you could call it a company. I believe it is some12 year old.Very rude over ebay messages) I have ever dealt with. I bought an OEM clutch kit from this person(yes, it is not a company)on ebay(he sells it under ultimatefrictionclutch name) which only lasted two days. I had to take my vehicle back to the mechanic and they hauled the whole hydraulic system(replaced both cylinders) but it still wasnt disengaging. After all this i was advised that it had to be faulty pressure plate since everything else was brand new, After communicating with this person(not a company) about 10 times I gave up and had to go and buy whole kit again since no one sells pressure plate separately. I explained what was wrong and had taken every possible fix to make it work but this person(not a professional company they claim to be) still refuses to help or understand the problem. He believes that faulty parts do not exist and its always the mechanics fault and will refuse to replace parts and honor warranties. I have all the messages saved and will provide to anyone who wants to look at it. Please stay away from this person.

Mi
Review №25

Got a xtr stage 2 clutch kit with flywheel mar 2016 now its Feb 2017 got what I paid for garage hope nobody falls victim at least I got to drive around LA 1998 toyota tacoma n/a 33 inch tires nothing special hoping I would have got more then 11 months out of this clutch kit

Jo
Review №26

Good quality product and large stock for same day pickup thanks guys!!!!

So
Review №27

Horrible parts!!!!!! This place is a scam I would not recommend them to anybody. Period!

Je
Review №28

When i ordered for clutch disc and plate, it took longer time than i expected. But the most funny was that when the product was installed on my Mitsubishi Lancer to replace the old one, it did not take long for it to start having issue due to wear.

jo
Review №29

Very helpful and straight foward. Right to the point.

Fr
Review №30

Very good service.And products

Jo
Review №31

Fast and friendly serviceCame in and was out in minutes they have a variety of clutches To choose from

Wi
Review №32

Friendly supplier with great auto parts!

an
Review №33

Good place to buy my clutch!

Ar
Review №34

Best place to get your clutches!!

MA
Review №35

Graet product and the best prices in town,

Pr
Review №36

POOR QUALITY CLUTCHES, WILL NOT STAND BEHIND WARRANTY. CLUTCH DID NOT LAST 10 MINUTES!

He
Review №37

The price of their product is costly to compare their low quality product.

je
Review №38

Good place for purchase clutch

CY
Review №39

Inferior products and absolutely horrible customer service.

Ma
Review №40

Great customer service!

Ye
Review №41

Good people!

Br
Review №42

Quick service , recommend

Information
42 Comments
3.3 Rating
  • Address:1350 W Lambert Rd # B, Brea, CA 92821, United States
  • Phone:+1 562-905-3233
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Similar organizations