Tremonte Auto Group is a trusted friend when it comes to auto repair and maintenance. Service manager John McCormack is the best mechanic I have encountered in my many years of driving. He is knowledgeable about any and all issues that might arise and with prompt service keeps these vehicles on the road. It is always a pleasure to deal with Tremonte Auto Group.

The service department was very friendly and they answered all of my questions. I was having an issue with my vehicle (something very minor) and even though they did not find anything wrong they thoroughly explained what to do if it happens again and told me I would be able to bring my car in right away for them to take another look. Very satisfied!

I have bought several cars over the years. To be frank, I had not considered Tremonte or a Buick /Cadillac. I saw one that piqued my interest and took the ride down, but was not expecting much. Boy, was I wrong! From the outright honesty of the Sales Associate and Manager, the flexibility they provided in working with me; even letting me take the car I was thinking of purchasing for a few hours on my own, to a fair appraisal of my current car...Everything was simple, concise and prompt. Also, it says a lot that the dealership is clean, but a little dated. I will take dated any day of the week over being overcharged for some fancy showroom. I am so happy with my purchase, and happy with the service I received.

Purchased a certified pre-owned vehicle sight unseen from Tremonte after contacting them online. Very easy to deal with and quick to respond to all of my questions. I’ve typically had negative experiences at car dealerships over the years but I would highly recommend Tremonte. We drove 2+ hours to buy a vehicle we had never driven nor had we seen it in person. Vehicle was all ready to go when we got there. No surprises and everything went smoothly. James, Shannon and Tom were all great. True professionals. Thank you.

Tom, John and Tyler were very helpful with getting the repairs completed on my vehicle. Very responsive to my needs. Job well done!!

Always excellent-- special thanks to Tyler Podoloff and his team

I brought my car into Tremonte Cadillac for the installation of a new sun shade on the sunroof. They did a great job and returned my car clean and on time.

I was most impressed with the fact that Tyler knew my name when I walked in and called me by name right after I got in the door I hadnt even gotten up to the counter. I cant say enough good about the sales people or the service department they are all great from Tony Tremonte right down to the whole the whole staff. Wouldnt think of going any where else

We just purchased my wife a 2020 Cadillac XT6 from them and Tom was wonderful to deal with, he made our transaction nice and smooth.Great customer service!Highly recommend👍

BEWARE!! The salesman are nice and friendly but then they have another person (TOM) that will make a deal about the price and when you go back to purchase the vehicle the price he agreed on is not the same as what they have the purchase papers but is several thousands of dollars more!! We are all tired of getting SCAMMED these days!! I was all prepared with a ten thousand dollars deposit on a new vehicle however at the time of purchase they raised the agreed on price by 3000.00!!! People should be arrested for scamming people but we all know “what goes around comes around”.

It was fast, easy and convenient. Friendly and comfortable atmosphere definitely.

Tremonte auto group treated me like family from the moment we first connected with the salesman Ken - Ken was able to answer all my questions, get me all the details on the Yukon I was calling about, and get me a very fair price before I even walked into the dealership - all in the same day. I will definitely be using and recommending Ken and the team at Tremonte for my next purchase! Thanks again !!

Everyone was very friendly. Made trading in my car and buying a new one a seamless and stress free process

Tyler at the service desk was awesome. I brought my car in a day early than originally scheduled and Tyler accommodated me seamlessly

We live out of state but found the vehicle we had been looking for in Tremontes inventory. Ken was so helpful in coordinating our purchase with me ahead of time by phone. The in-person signing only took 17 minutes! From start to finish, Ken and the Tremonte staff were very professional and helpful. Thank you!

The customer service rep was very courteous and knowledgable. The prices are great with good discounts.

The service dept. is always pleasant, professional and accommodating.

My tire had a nail in and the maintenance told me its not patchable and that I need a new tire $231 total cost. So I went for a second opinion from a tire store and they saw the nail, they said its patchable also the guy showed me exactly were the nail should have been for it to be replaced.... the tire shop saved me $220 😅 ... never going to do anything for my car in Branford GMC. TRUST IS EARNED AND I DONT TRUST THEM ANYMORE

Was shopping around for a truck for a few months and ken was able to help me out. Just picked up my new GMC Sierra in the blizzard and they took care of the truck for me. Definitely recommend if your looking for a new vehicle.

Quick service, fit me in right away. Picked up my truck to find my GMC profile reset which I was upset about

Bad job washing car after service

Tyler was excellent. As soon as I drove up and parked he was there to diagnose my battery problem. Then he was able to immediately drive my Yukon Denali around and install a new battery. I was in and out in about 20 minutes and back to my business. Tyler was outstanding!Chris Balestracci

Good service and quick. The people are easy to work with and they dont B.S. you into doing work that doesnt need to be done. They are very honest, and take great care of their customers. In the past 2 years I had one issue and that was my lugs nuts were put on hand tight and after a day or so two of them fell off. So when I called about , they rushed right out to my job and fixed it as quick as they could get there.

Everyone who worked at tremorte was fantastic. Nice local family owned business.

Never knew a dealership could reject working with a warranty company until my last recent visit. Wasted time and money.12/17/20 - In response to the below comment by the owner: I was NEVER given that option. I was simply told that they do not work with car sheild and it would cost $1600 to fix my car. Thats THE only reason I declined services.

Always satisfied!Very pleased with additional services received on Jan. 26,

Steve Mancuso and Chris Donofrio are two standup guys. I had such a no hassel, great experience buying my truck there that my sister bought an Acadia from them the week after. They took care of me (and my sister) and I recommend them to anyone looking for a great car buying experience. Chris made sure that I was completely satisfied with my truck and was great about communicating with me throughout the process. I will definitely be back to see them when the time comes. Thank you guys - I appreciate everything you did.

My wife and I recently just purchased our GMC Acadia from Tremonte Auto group. Joe was exceptional, from showing the car to getting us the deal we was looking for. Out of my other 6 car buying experiences this one is definitely number one. Highly recommend

Friendly, attentive and accomodating.

Easiest car buying process I have ever been a part of. Great staff, especially the salesman Ken McKay who I worked with. Highly recommend if you are the market for a car.

Low pressure, easy to work with, and addressed a concern I had without delay.

My mother brought her car in for service, paid for a vehicle inspection. Work was not performed and when we left the car was rattling and making noises. In the technician report it stated he test drove the vehicle. The service manager John admitted they did not check the vehicle fluid levels or test drive even though we paid for those services. After charging us $1400 for work that was not performed they then wanted to charge an additional 3500 To fix the car. We have been customers of the dealership for 30 years and you do that to75-year-old woman I thought is unethical and disgraceful on a personal and a business level

Professionals, quick and clean!! didnt try and force more service on me I will go back.

Excellent job thanks

Ease of communications and willing to work with you, A++

Alway the best!!! Thank you!

Ive always found Tremonte to be very professional, friendly and thorough.

Fast, great service, friendly staff

Awesome, honest, and very capable service department!

I am not usually one to give a review unless I had a horrible experience and want to explain my disappointment but if you are in the market for a new or gently used car this is the place to go!!! Chris in sales knew each vehicle inside and out and answered all questions and did not hassle me - I did express I don’t like to be hounded! All the staff were personable and kind - they didn’t make me feel like they needed my purchase to stay in business. Needless to say I drove out on Monday with my new car! If you need a car and want a good experience this is the place to go!

The sales representative was very professional, he takes care of all questions about the process for choosing a Lease instead a buying. Thank you so much. I think I made good friends in the dealers. we are so happy with the new SUV 2019. GMC TERRAIN.

Great shopping experience

Best service department and sales force. Service Manager , John, goes beyond expectations. A recent example - I was in NYC and lost the car’s FOB and he called all around NYC try to find one at a local Cadillac dealer. When he was unsuccessful, he had one shipped overnight at no cost to me from Philadelphia and when I had the car towed back to Branford it was all taken care of by time I took the train home the next day. The time and caring he and they all show, I have never experienced before in any service department This is why I will only lease my vehicles from Tremonte.

The guys in the parts dept do a great job. They are very helpful no matter if it a small or big part. Best of all if they tell you that they have to research something and call you back They Do. I wish I could give them 10 stars

Delivered service in estimated time frame. Quality workmanship, cleaned vehicle when service was completed

I came to this dealership looking for my daughters first car. My salesman was Chris D, he was extremely professional and easy to deal with throughout the whole process. He really made the whole thing a lot smoother then I was expecting. Ill definitely be back when my son turns 16, and for all of our familys future purchases.

Great. the service dept is great. They dont try to sell services which are not needed. They go out of their way to make sure you are happy with their service. I have confidence in them that they are doing a great job for me and my family. John, Tyler and Scott make sure its a great experience. The mechanics get it done the 1st time, most of the time...

Great parts and service

Thank you so much for getting me back on the road with a new brake light on such a short notice. And on a busy Monday morning also. I just called on my cell and told the service desk that I was passing through from Wisconsin. Wonderful service and back on the road in minutes. Thanks again.

Extremely professional.

Great experience! Everyone was nice and helpful. No one was pressuring me which is very nice when buying a car. I highly recommend Tremonte! They gave me a great deal on my new Acadia!

Very professional and just plain nice people. Work was done in a timely fashion. Just need a better waiting area but coffee shop is a 3 minute walk.

Have an issue with my brand new truck and they are trying to pass it off as gas sloshing around in the tank when its clearly a mechanical issue

If I could rate Tremonte more than 5 stars I would. The service department (John) and the entire staff are excellent. I returned from vacation to find my 2017 Cadillac XT5 had no brakes. The vehicle is still under warranty and only has 16,000 miles on it. I called my local dealership where I had purchased the vehicle and as always I got the service departments voice mail. So I left a message and waited about an hour for a call back. In the mean time I called Roadside assistance and had a tow truck dispatched to my home for the trip 1.5 miles away to the dealer.I was notified that my tow was 15 minutes away so I called the dealer back again. Wow they answered the phone! I explained the situation and was told, “Well you can tow it here but it’s going to sit in the lot for at least 10 days before we can look at it.” I’m like what?? The reply was “you think I have mechanics just waiting for cars that need repair?” (Yes that’s what business you are in) ‘You need an appointment first.” So I then ask about a loaner. The reply “nope.”Now this dealership was going to be shutdown by GM several years back because of poor performance and refusal to upgrade its facilities. At the time I was an elected official in the community and along with many other elected officials we successfully lobbied GM to keep the dealership open and preserve the employees jobs. So I did expect more than a rude reply back from the service manager.So, I cancelled the tow truck and looked up the reviews for other dealerships and Tremonte had the highest. I was a bit aggravated with my local dealership experience so my wife called them. She was asked if we could get it there ASAP? We said sure. So I called AAA and they towed the car the 25 miles to Tremonte. I have the 100 mile tow package so it was free. It arrived there at 3:00pm. At 4:00pm she got a call advising her of what was wrong. The service manager John told her what it needed and that he had 2 of the 3 parts in stock to repair it! Wow no appointment and not a regular customer and in an hour they did more than my dealer was going to do in 10 days! The next afternoon she received a phone call that the car was repaired and ready to pickup. Oh they also performed the scheduled maintenance on the car for us!So thank you Tremonte for conducting business the way it should be. In 2020 my wife will be due for a new car. She likes the new XT-6 and I am looking to replace my 8 year old truck. I will be seeing you for my purchases.

Very helpful and quick.

Watch out for car damage during servicing! Following my last oil change and tire rotation, a week or so later I found that the corner of my hood was bent by an object which must have been left between the hood and fender when it was closed. Knowing that the Tremonte Service Center was the only people under my hood in months, there was nowhere else the damage could have come from. I struggled with what result I would get but finally came in last week to bring it to the service manager’s attention. The manager looked at it and assured me that his people would have notified him of the issue if it happened there. He then went on to point out a ding and a scratch elsewhere on the vehicle, as if the new one in the hood did not matter, and expressed that it would be hard to expect them to repair my vehicle or take any responsibility. I explained that I had had the vehicle for 2+ years and did not expect the car to stay perfect forever, and that one of the people had at least apologized for hitting my car in a parking lot.The purpose of customer feedback is for future learning and training but it was obvious he could not see that, and offered no apology or concern. He explained he had a dentist appointment to get to and he would call me back when he had more time to look into the matter. I got the reply that was anticipating, No Call Back, No Concern, No Responsibility or at least I Will Review With My Employees. An apology or a call back might have gone a long way to secure future business and avoid this review.Unless it is a GM mechanical issue, go to JL or a small garage for an oil change, where you might get some customer concern and even a cheaper price.

Tremonte Auto Group was the most friendly and accommodating dealership I have ever been too! Al Gilbert, my salesperson was wonderful! He explained every detail of my new car and did everything possible to get the best deal for me! I highly recommend this dealership to anyone in the market for a Buick, Cadillac or GMC.

This is the place to come to purchase a vehicle. Came home today with a Certified Pre-Owned 2016 GMCCanyon. Ask for Sales Associate Arvy Samis . He was so professional, knowledgeable, and courteous. Ive been to a number of dealerships and this was the first no-nonsense , no verbal rigmarole , business deal Ive experienced. Tom Backes, Sales Manager was so easy to deal with and went over everything before the sale was finalized. Very pleased and happy with Branford Tremonte Auto Group Inc. I recommend highly.

Great dealership.. Chris in sales did a terrific job - knew all about the new TourX (most Buick dealers are not familiar with this car). Got a great deal! Also John in service department - diagnosed and fixed a fairly complex problem - he persevered and solved the problem. My new Buick replaces 6 Mercedes in a row. Im glad I made the switch to the TourX and glad I did so at Tremonte Auto Group.. Highly recommend this dealership!

Love my new GMC Yukon. Very happy with the sales team and process. Jeff and Ken were able to locate a vehicle for me based on what I was looking for. It was a very good experience.

Great service, excellent customer service!

Great experience our salesman Chris wasnt pushy he was one of the most informed car salesman I have ever met we bought a Buick tourx excellent car great value And Tom the finance manager was fair, thorough, and helped us get a refund on our trade-ins extended warranty that we were previously told we could not get back. Perfect experience overall. My next truck will be a GMC and not a Chevy because of my time there.

Always timely

They are a no gimmick dealership. Down to earth and will tell you the truth about your trade and the new vehicle. No pressure there because they dont need to operate like that.

I went to get a recall fixed on my Saab and it only took them 10 min! I was pleasantly surprised by how fast they work.

What a pleasure! My husband and I had leased a vehicle and learned that leasing is THE most expensive way to finance a car. So, we budgeted and saved up and started shopping for its replacement. Our leased Honda Ridgeline was to be turned in early August, 2019. We shopped a few months early, deciding on which pre-owned vehicle we really wanted to get into next. We test-drove Lexus, Toyota and GMC. We needed something with cargo space for my husbands near-weekly runs to Home Depot for his many projects as well as our beach equipment (wagon, chairs, cooler). We just really loved the GMC Acadia with the Denali trim. Tremonte had the car we both wanted (Tricoat White with Metallic flake with a Cocoa interior) and their salesperson, Christopher, was such a nice, laid-back and kind guy. I really wanted to work with him, as he lacked the slime factor so many used car salespeople have! After about a month I contacted Chris and asked for the cost of this vehicle out-the-door and the dealership was not disappointing. We not only got a good price, they took over the remaining two payments on the lease AND they took care of DMV registration on that leased vehicle. My ONLY disappointment was the truck was a bit dirty (but Im extremely fussy) and I climbed into the back and cleaned up what appeared to be soda splashes on the walls and a couple of spots on the ceiling (3rd row area) and I hadnt noticed a tiny dent in the side door or the paint scratches where I need to get some touch-up paint. Im sure they will take care of the tiny dent and provide me with the paint when I call after the weekend. We literally just picked up the Acadia less than 48 hours ago! Overall I give them a 5 because they have truly gone the extra mile to make us happy. I appreciate them, particularly Chris. Its been a pleasure to work with Tremonte!

The entire staff of the Tremonte Auto group were absolutely incredible and consummate professionals! They made our car purchase such a smooth and incredibly enjoyable experience!No pressure on their part which is so refreshing! From the owner Tony Tremonte, to Jeff and Tom as Managers - to THE STAR Sales guru Ken McKay who is so customer service oriented and explained every excellent feature on our new CT5 SUV Crossover with extreme patience!. This car is one class act with all the right features and sets it apart from other premium SUV / crossovers. We were considering a BMW but discounted buying one because of the high cost of using premium fuel - not needed in the Cadillac - and the high cost of the repairs in the BMX. Ps. The warranty on the Cadillac is incredible and better than the BMW - bumper to bumper 48 months - and 7 years on the power train and engine! Plus 4 years of free maintenance! Off the charts Be smart, see the Tremonte team for your next car consideration!

I bought my GMC 2500 4x4 from them and have had it serviced several times. I would recommend them to anyone. I feel I got a good price on the truck, and that the service is first rate.

The sales team including the sales manager were great to deal with. Not pushy at all and very helpful overall with my truck buying experience. Their GMC/Cadi/Buick product line has something to offer for everyone, you cant go wrong at Tremonte.

Had an emergency on 95 N and stopped in for repair after locating dealership on the internet. Amazing experience and service provided by Tyler Podoloff. Linda at reception was gracious and looked after us and our 6 year old yellow lab Bruin. If we lived closer, we would make this our only dealership to service of GMC vehicles.Thank you

Bought two new Caddies at the same time. Been coming here for years.

Very nice people service was well managed and helpful iam very please about everything

Went in for service with two concerns and left with the same concerns both not being adressed. Service advisor as well as technician had no clue how to address my problem so just became very irritated and dismissive of my problem. Wouldnt recommend it to my worst enemy. The cashier was nice for what its worth.

The entire staff at Tremonte did a dynamite job replacing / repairing door damage to my Jaguar XJL in their collision center department. Angelo was hands on, and the guys in the service center helped answers questions about the cars performance. The front office people could not be nicer, and the car was returned in its original new condition, and clean. I also received help with some of the dashboard features and functions because Tremontes crew called the car maker to get answers.

Awesome sales team, extremely knowledgeable. Definitely buy another automobile from them.

We spoke to Tyler the Auto tech. In the service department about different purchase options for a transfer case that would fit our 2006 Cadillac escalade esv and he told us if we go online and buy 1 just have it shipped to the garage and I did,then we went to pay for our Truck to leave ,but as we got down the street our Truck shift gears so we turned around an went back they told us we had a bad transmission which we knew it was lie so we brought it to another garage and they told us it was the speed sensor on the transfer case that Tremont Auto Group put in.I talk to John the Manger an he said it was my fault cause I didnt buy the transfer case from them even though his techs put it in

Purchased my 2015 GMC Denali Duramax from Tremonte Auto Group recently, couldnt have been happier with the no pressure atmosphere and the mass amount of knowledge Jody Weinand and Tom Backus had when it came to making my purchase easy and stress free right down to showing me how to use every option in my new truck, answering any questions i had and getting everything setup. I will certainly recommend Tremonte Auto group to friends and family.

Both the sales and service staffs are excellent!

Very helpful.

Had me in and out in a half hour as my car needed a software update. Tyler and Scott in the service department are great!

They have serviced my wifes Roadmaster for 20 years. Thats why it lasted so long! We have been customers from the Ferricelli days.

Very informative and helpful, purchased 2017 GMC, Arcadia.

Excellent service

Ask for Ken

Awesome place! Sales, service and parts

Excellent Service!

Wonderful!!

Very friendly and professional, great experience

Always pleasant, timely and reliable service!!

Great friendly service!!

Service department is great

Gmc

Great customer service

Service is goodSales is TERRIBLE

Very professional...thank you

Great.

The best place I have worked