Professional and Respectful. I drove 3 hours from New Jersey in order to get a look at a beautiful BMW M235i, and I wasnt disappointed one bit. All of the staff was extremely nice to me and my family. Also all of the cars in their lot are wonderfully inspected and maintained. My sales person Devon helped me get a good deal on the car despite the Covid market. If you are about to check out a car from here, you wont have much to worry about.

Best experience buying a car I’ve ever had! Everyone from my salesperson Devon to the owner was a pleasure to deal with. All of my questions were answered so that I understood everything and they did what was needed to be done to get me in my car the same day. I highly recommend Ford of Branford and will be happy to give them my business when I’m ready for my next vehicle.

I bought my granddaughter a car for her high school graduation.. we went to Ford of Branford - what an awesome experience .. our sales person Devon was phenomenal..The entire staff worked with me and were wonderful to my granddaughter - congratulating her and taking interest in her future.My granddaughter has taken the car to college with her and she loves it!!Would definitely buy another vehicle there!

Rob, Chris, Gina and Tanner all made my purchase amazing. They had great customer service and ensured the vehicle I was purchasing was in great condition and safe for my family. They are committed and care about the customers need not just the sale of the vehicle.

Ford of Branford went above and beyond helping me get into my new car. Dom the product specialist was amazing showing me how to work all the features in the car, he was very patient and friendly. Melvin the owner and Chris in finance and Tanner used car sales manger were a tremendous help throughout the whole process. The whole dealership was very kind and helpful. Will definitely buy there again. Thank you!!

My husband and I recently bought a car from Ford of Branford and we were fortunate to have met and work with Dominick who was our sales person. He was very knowledgeable about the car we were interested in and answered all of the questions we had. Dominick was very professional and courteous and he made us feel comfortable and valued as a customer.It was a pleasure doing business with Dominick and It was an enjoyable and most positive experience!Best Regards,Allison

Went to ford of Branford a couple weeks ago never having purchased a car from a dealership, so you hear all the horror stories. My salesperson was Alden, dude was professional and understanding and wasn’t pushy which is huge. the cars tires were less than desirable but Alden made sure I got some new tires on the car. The tires came the next day, but Alden made sure I had a ride home and a ride back to the dealership the next day. 10 out of 10 would recommend! The whole staff is great, very helpful and friendly down to the owner.

I just want to thank the employees from Ford of Branford for making my first experience in purchasing my first vehicle a blast, especially Robert Dodge. I recommend you all go check this place out if you’re looking forward on getting the greatest deals, and an amazing experience like i have. You guys made me feel comfortable on putting me into my first vehicle and i highly appreciate every single one of you!

People at Ford of Branford are fantastic, and they know how to accommodate customers needs. Alden went above and beyond to ensure my happiness throughout my car purchase experiences. I highly recommend to get to their dealership now if you are thinking about purchasing cars. Dont waste your time dealing with other dealerships.

This is my first time ever dealing with this place. Do your homework before buying a used car here. My husband came across a used Subaru on their website. He went Ford of Branford to test drive it but, it wasnt ready yet to test drive(it just came in). So we made an appointment two days later to test drive the car. When we drove the car, the radio didnt work, the drivers side mirror was broken, major scratches and a cargo shade was broken. When we asked the manager about fixing the items he agreed except for the cargo shade. He implied that if I hadnt pointed it out they would have just thrown the part out. Even when it was listed on the window as a feature for the car. At that point we were willing to just let it go because we liked the car. As we started the finance process we saw that he had jacked up the price of the car by $2,000 from the on line price on their website. When we asked him why did the price go up? He was actually laughing as he told us the prices fluctuate daily. We are in our 50s and have encountered many car salesmen in our day and this guy was not only insulting but, arrogant. We walked out of there and will never go back there again!!Shame on you Ford of Branford!!

We recently visited Ford Of Branford in search of a late model Ford Explorer. We ended up meeting with Devon to discuss our needs. My wife ended up getting a company car so we no longer needed to make a purchase. We will definitely consider Ford Of Branford and Devon when we are looking for our next car

Alden Fox did a fantastic job assisting me get my son in a new car today! Was kind extremely helpful in answering all of our questions and concerns. Thanks again!

Walked into Branford Ford and was met by Alden,Although he is very young, Alden is very mature and a delight to work with! We ended up buying a Lexus and till the very end he was very respectful! Would highly recommend, no pressure, great experience!

Service was friendly, responsive, and genuinely focused on win-win. I sold my vehicle with no hassle and was really appreciative of the smooth transaction. Highly recommend.

Recently we purchased a 2020 Ford Escape from Ford of Branford........we were approached by a cheerful salesman Rob Dodge......he worked with us relentlessly until we were happy and bought a new car......he even delivered the car to our home, took our trade in and reviewed all the new features and computer components that we were not familiar with as well as follow-up calls for further questions we may have......Purchasing a car from Ford of Branford was a seamless experience.......and they should be proud to have Rob Dodge working for their company.......if it were not for this pleasant, courteous and respectful young man.......we would have looked elsewhere......

The service is great. They are very knowledgeable. They go above and beyond to make sure we got the deal possible. Everyone is very friendly. Its the people that makes us go back to Ford of Branford.

Great experience at Ford of Branford from start to finish. Robert dodge was so helpful and knowledgeable in assisting me with my purchase! He went above and beyond! Thanks u for my 2016 Mercedes-Benz CLA 45 AMG

I just brought home my new used vehicle. Lucas was awesome. He arranged to let me take the vehicle for independent review and there was a minor issue that Ford of Branford need to address, it was fix and ready to roll. Lucas processed all the paperwork and the even transferred my license from my old vehicle to my new one. Great place, everyone was professional and attentive. Thank you Lucas and Tanner, you made the process easy!

My lease was coming to an end and was looking at my options for my next vehicle. Devon had reached out to me and I told her what I wanted. Went to the dealership and they found my car for me. Devon kept me updated on the status of the vehicle and called me the day the car arrived. She took the time to explain all the features on the car. Also set up the Bluetooth and the remote start for me. Would definitely recommend Devon as a salesperson because she definitely does look out for her clients.

Recently bought a car from here and despite the long process of car buying, Ford of Branford made it very easy. Tanner the sales manager was top notch and so was his sales associate Rob. The business manager Chris was on top of everything and we were able to get a deal done quickly. My family and I will be doing business here again in the future.

Our salesman Alden Fox did a fantastic job helping us out today and was of great assistance setting me up with my new car! Thanks again!

I want to thank Lucas and the rest of the staff at Ford. Lucas was very easy going and very helpful with helping me get the right price and rates for my vehicle. I’m very happy with my Hyundai Elantra GT. The whole car buying process was very easy with zero pressure! I will definitely be sure to look here first for the next car! Thank you Ford of Branford!!

Went to trade in a car, process was hassle free. Alden made it simple, quick and was professional.

Super satisfied with the amazing service that was provided to me , when i purchased my vehicle in September . Robert Dodge super attentive and fast pace. The owner himself also made sure my vehicle was ready for me . :) I will definitely recommend to family and friends.

Devon did a great job explaining the used car process and validating the impeccable service of Ford of Branford. We will be back for service and future cars. Great professional yet family atmosphere.

Very friendly customer service. They are willing to work with you. Very knowledgable and helpful throughout the process. I would buy from them again.

Excellent service from all the staff excellent attention thanks Rob for helping me get my pick truck Thanks also to the owner of the dealer Melvin, used car manager Tanner and Chris Prevosk Thank you very much for all the attention I will recommend you

I went in shopping for a car my husband and i saw on cars.com. We were attended by Angel, I just want to say that it was such a smooth experience and with all that’s happening they all made our purchase enjoyable. Everyone is so friendly and professional. Very pleased. My Ford Edge 2017 is great I’m in love.

I had an appointment with Bob Dodge to look at a Used vehicle and trade in my car. Overall I had a great experience buying my used car from Ford of Branford. I would highly recommend this dealership. Excellent customer service from Bob Dodge. No pressure sales from anyone. The used car sales manager Tanner Litowski was also very helpful with my trade in and purchase. I’m very happy and highly recommend this dealership

Great experience at Ford of Branford! Devon was easy to communicate with and always responded quickly. Great deal on a Ford Fusion. Chris made the completion of the sale a very pleasant and quick. Tanner went out of his way to say hello and make us feel comfortable. I would highly recommend Ford of Branford to anyone looking to purchase a vehicle.

Update: 9/1/2021. Thank you Ford of Branford for meeting my family needs. Service delivery we take personal. Im glad that we were able to work through our problem and because we value your service , we are willing to give Ford of Branford another chance. #Valuecustomer

Called the day before to make sure my battery was covered under warranty. They assured me it was and I arrived the next day to have it replaced. After they ran a test on the batteries they determined that both batteries had failed and that it would cost 490.00 plus tax to replace them. I explained to them that whomever I spoke to told me that they were under warranty but they could not find a record of who provided the incorrect information. I decided to take my truck without replacing the batteries at which point they gave me a bill for 142.00 for testing. After a short discussion they decided to lower the diagnostic bill to 72.00. Understand that if you bring your car to AutoZone or Walmart or similar places they will test your battery for free. I only went to the dealership because they said my 2019 batteries were covered. I know dealerships are always more expensive than local shop but this is a true rip off. I did go to Walmart, bought two batteries for 88.00 each and installed them myself. Saved a bundle. So for a lousy 72.00 Ford lost at least one customer and I hope more. Good riddance.

Today Branford Ford in Connecticut gave me excellent immediate service when I called with an engine light on. Thank you to everyone who helped me a polite welcome and great service!

Buying a used Ford here was a pleasure. We took a test drive on a Friday, and by noon on Saturday we had a deal. Sales person Devon was very frank about the business and what they could do for us. I believe her and the manager were sincere, we gladly signed, and had a great Escape in my driveway by dinner on Monday. Not a single complaint to share... highly recommended!

Definitely a wonderful dealership to work with. I would highly suggest to ask for Robert Dodge, not only is he truthful and upfront about all the cars (even their used inventory), he is very easy too communicate with, thorough, and if he was unsure about something he made sure to ask and get definite answers.Will definitely be going back for any future cars.

Gal was very helpful. I was checking info on Chevy Camaro. Sad to say it didnt have the options I wanted in my next vehicle.

Great experience at Ford of Branford! Devon was extremely helpful throughout the entire process. We left with an amazing Ford Explorer that will be great for upcoming family getaways. Chris was also amazing in assisting with the final sale and paperwork to complete out experience. I would highly recommended Ford of Branford to anyone in the market for a vehicle.

The Team at Ford at Branford are first class. we were able to purchase a Lincoln over the Phone form out of state. The process was smooth. Devon and Chris were outstanding. thanks you for our new car

Great staff good prices

We purchased a 2017 F-150 from this dealership around August 2020. In April 2021, it started kicking when it shifted gears. We brought the truck to the dealership to diagnose the issue and, if it was the transmission, why it went so early (their words). After the initial diagnosis, they said it would take about 2 weeks to fix since they needed to get the part in and take apart the transmission and engine (their words again). They also mentioned how they needed to bring in a transmission expert to review everything.During these 2 weeks we called twice asking for an update on the truck and for an official diagnosis. Every time they said, we are currently taking it apart and looking at it.Well, come to find out today that they did NOTHING for the 2 weeks they had the truck. It has been sitting on the property for 2 weeks and not a single person looked at the vehicle. Their excuse was that none of the lifts were available since other vehicles that needed parts were occupying them. They then turned around and told us that they cannot look at the vehicle for a couple of months.We spoke with the manager (Bob) about the situation, who apologized for the miscommunication and inconvenience. He then continued to make excuses explaining how the dealership was backed up due to parts being out of stock and that there wasnt much he could do. There was no apology for how his service team blatantly lied to us or even bothered to communicate how long it would actually take until the third phone call. Just sorry for the miscommunication and the inconvenience this may have caused.We did ask them to pay for a tow take the vehicle to another Ford Dealership that could do the work promptly, but they were reluctant to do it and had to look into it. After the experience, we couldnt trust them to get back to us and decided to tow it ourselves.I am agitated and disappointed that they lied to us multiple times AND that they didnt admit they were too overworked to even look at the truck. They took my 76-year-old fathers (who has cancer and needs to get to his appointments) only mode of transportation away from him. They couldnt even provide a rental vehicle during the time they had it.We will be taking our business elsewhere, and I suggest everyone does the same.UPDATE: We went to Stevens Ford Lincoln in Milford and they fixed it in less than a week.TLDR; Dealership had the vehicle for almost 3 weeks and didnt even look at it for a diagnosis. During the time they had it, the service team blatantly lied to us and said they now couldnt even look at it for a couple of months because no lifts were available.

Robert Dodge worked with us all day to get a great deal done on my new f350. I can honestly say I will never go to another dealership for another vehicle again. Excellent communication and everyone was so nice.

I received exceptional service during my visit today from the moment the service bay opened to the time I was handed back my Explorer key. During this visit the Service writer advised me on the use my Ford Pass rewards which resulted in my service being free of charge as I had sufficient points. My Explorer was clean and the same way I gave it to the dealership when I arrived. Since I just bought my vehicle Ive chosen Ford of Branford as my service center now that I know the exceptional service they provide.

Brought my Hyundai in for routine service, they had me in and out very quick for a reasonable price. No extra pressure that Im used to at other dealerships. The facility is very nice/ clean, and they made sure go cover the wheel/shift knob/ floor mat.Nick was very professional/helpful and had me out in a very short period of time. Definitely going here for future service.

Had a great experience with Ford of Branford. They’re very nice and helpful. Rob was great as well as Chris and Tanner. They are realistic from the start as to what your payment will most likely be and they do their best to come back better and make the customer happy. We got what we feel is a great deal on a used vehicle. Rob was great about getting back to me and keeping me updated. So far so good with our new truck.

Ordered a brand new 2022 Maverick. The transaction was flawless and the staff was excellent.

Used to be a nice place... Good luck getting your car serviced if youre a normal person who has a job. Because otherwise, theyre closed - and you cant get your car when service is closed! Guess Im walking!!

Excellent sales and service dept . Professional yetfriendly staff . Very helpful and patient .Highly recommended for all your vehicle needs .Manny S.

The service at Ford of Branford is fantastic. Nick was very knowledgeable and polite. No extra services were pushed on to me like some other places. The whole team there was great. I would definitely go back in the future.

I had such a wonderful experience buying a car here. Mac was patient with my decision making and never pushy. He gave me the frank facts about the car and pricing. I really appreciated the service and I drove away in my new car the very next day! Thank you so much to Mac, Chris and the team!!

We love Ford of Branford. No intimidation or pressure when trying to find a car. Everyone was friendly and super helpful. Rob is an awesome sales guy. Very eager to help and felt like we were talking to a friend.

Let me start of by saying Devon is very professional and polite and for me that’s huge when purchasing a vehicle also finance department is superior thank you for the easy ride of purchasing.

I experienced 5 star service all around at Ford of Branford. Shout out to my amazing, patient and informative salesperson Lucas Heller. After several days of searching on line and visiting different dealerships, I walked into Ford of Branford and Lucas was able to identify and find the perfect car for me. I love my 2018 Ford Explorer Sport.

I had very good experience shopping here, from the point i posted my inquiry to driving car home. Thank you Dom and Rob for all your help, offcourse thanks Melwin for extra discount 😊😊😊.

I recently purchased a used 2018 F150 from Ford of Branford.My salesmen Lucas Heller made the entire process very easy for me.From start to finish a very positive experience.Thank you Lucas and Ford of Branford

The general working staff are helpful, courteous, and understanding, although an issue arose from a failure to give attention to detail. The problem could have resulted in a major tragic event had it not been detected by myself right away. Upon sensing the aroma of gas I inspected the gas lines on the engine and discovered fuel spilling out at a connection point. I secured the connection and resolved the leak. That is only part of the horrible experience that both my wife and I had endured. Having gone initially to have a recalled problematic head replaced we were given a rental vehicle to use while the car was repaired. We were informed that the part was on back order and it would be another week or so, during that following week the dealer plate that, unbeknownst to my wife and I, was only held in place by magnets had been stolen overnight. That same day we contacted the dealer, the local police, and the police local to the dealership. I had obtained helpful information from the police regarding the towns and areas where that plate was spotted and relayed this information to the dealership. The dealership proceeded to pick up the rental without a replacement and denied to provide us another vehicle for over two weeks and this was after I had pleaded with the manager for some understanding of my difficult position, which was the vehicle being serviced was the only vehicle my wife and I have and my wife has a health condition that requires many Dr. appointments and an occasional unexpected visit to the ER. He made no effort to supply a vehicle the first week, then by the second week and after multiple calls from myself he stated that he would try to find one at enterprise rental. Three days after his stating he would try to find one at enterprise he called to say we can rent a vehicle at enterprise and ford will cover 30$ per day but enterprise would require a credit card deposit. This deposit was not something that my wife and I could afford so we where stuck without a vehicle until the services was done a month later. The worst part was when two weeks later my wife was driving on the highway only to have the car overheat, which was exactly what sent us to them in the first place! Let alone my detecting the gas smell from their failure to connect a gas line correctly.

I recently purchased an F150 Lariat from Ford of Branford. Robert Dodge did an excellent job throughout the acquisition process, from the time we walked on the lot helping us identify the right truck for our needs. Through the education process regarding the features, functions, and benefits of the various attributes of the vehicle, to the actual purchase process. It was easy, pleasant, and mutually beneficial to both parties. I would recommend Ford of Branford and Robert again.

Excellent service at Ford of Branford. Very friendly staff. They treat you like family. Service was prompt and waiting area was clean and comfortable.My service advisor, Nick Saltzman, was knowledgeable, friendly and polite.

Purchased my first car from Peter last week. Worked with him and Tanner. Excellent experience. I will say, they dont like to negotiate on their competitive pricing much, which I can respect. Peter was very nice and with Tanners guidance I think made an excellent team. I got the car I wanted and for a price that worked for me.Chris in finance is an awesome guy. Got me approved fast and took his time explaining everything to me and answering all my questions.1 minor issue with my car which Tanner had taken care of, no questions asked. I will return to ford of Branford in the future and encourage anyone to consider letting them earn your business

My husband and I were looking for a new used truck and found exactly what we wanted at Ford of Branford! Lucas was wonderful as were the rest of the people we dealt with. Lucas was especially helpful explaining all the tech features to us and even went so far as to offer to help us anytime in the future! We would definitely recommend going to Ford of Branford and make sure you ask for Lucas!

Great experience at Ford of Branford, I was in a situation of buying a car from another locale Dealership that was very misleading of the car that I purchased. When I told Devon of this she was very upfront and responded to the challenge, She and her Co-Workers Steve Hutton and Chris Prevosk made the transition smoothly and very personable ! Thank You all againAlso Nicole in service was very honest informing me of problems with my previous car FIVE STARS TO THE WHOLE TEAM

Had a great experience with Ford of Branford. Devon, Tanner and Chris were all such a pleasure to deal with. Felt like making a deal with friends vs haggling for a car. Great deal and great service. So much so that Im getting ready to buy another vehicle from them!

Peter L was great. We showed up, saw what we wanted to see and decided to purchase the vehicle we wanted. There was no back and forth and typical dealer tactics. Peter and the staff at Ford of Branford great to deal with.

Great customer service! My sales person was Lucas. He was professional and pleasant. He understood was I was looking for. He was also very knowledgeable about the vehicles and the process. I never felt pressured or forced, which made me feel at ease and confident about buying a car with them. The process was easy and surprisingly quick. They exceeded my expectations. Im extremely happy with my Ford Fusion.

Ford of Branford has an extremely friendly & personable crew that works here. Customer appreciation is at the top of their agenda. My sales rep, Devon made buying our car a snap. Thanks!

We had a great experience buying a car with Peter as our salesman. He was very knowledgeable and we felt he answered all our questions honestly and direct from the start. Felt at ease with Peter as there was no high pressure sales pitch. Peter took his time to explain in depth the new technology in our vehicle so we’d have a good understanding with how everything worked. Would highly recommend going to Ford of Branford for a great car buying experience. Thanks all,Carla & Andre

Peter and Chris were very helpful and courteous. I had a pleasant and efficient car buying experience. Test drive was by myself that really allowed a thorough assessment of the vehicle. CarFax were given to me transparently. Price was fairly negotiated. Peter made a nice follow up call to appreciate my business. Definitely a 5/5 experience.

Just bought a new Escape. FIVE STARS for the excellent experience on the SALES end. Angel and Chris were very professional and customer oriented. A wonderful give and take. Havent experienced the service department yet.However, this review gets four-stars for the dealer because I was very disappointed the cruise control does not work. Im sure it will be taken care of when I go in, but over Thanksgiving weekend, I remain disappointed.Suggestion for dealer: Assign a tech to test EVERY feature of the vehicle and sign off on each one. There is no excuse for a non-functioning cruise control right out of the box. (Yes, I read the manual ten times and of course have experience with Ford cruise control.)

I highly highly recommend giving Ford of Branford a stop if youre in the market for buying a vehicle. I happened to stumble upon them on accident and Im glad I did! The energy was great and theyre a no bs type of dealer! Theyre goal is to get you in the best car possible for the best price possible all while making it a stress free and fun process! If you do stop in make sure you ask for Rob or Tanner, you wont regret it!

Only have experience with the Parts Department, but I have to give Luis in Parts an A+. I have been working on my Fiesta ST ever since I bought it, and not only does he remember who I am, but is very polite and takes care of customers. I came in at 12:45pm last Saturday with help trying to find a plastic bracket piece that I needed to order, and I couldnt find it in any of the parts diagrams for my vehicle. Luis helped me figure out that Ford calls it an Air Deflector, and ordered it for me at a fair price. Will happily continue to do business with Luis at Ford of Branford.

Angel was a pleasure to work with a real gentleman. Highly recommend no pressure no games. Thank you.

Hands down the best experience surpassing expectations!Chris Prevosk going above and beyond, You rock!Everyone at the dealership from service to sales make it a great place to visit even after the purchase!

Just wanted to tell everyone what a great car-buying experience my son and I had at Ford of Branford. Lucas, our salesman, was a professional and clearly trying to put us in the right car (as opposed to pitching more expensive cars). With Chriss help, the financing came together well, costing us less than expected. So we drove off the lot with a 2017 Escape and a great deal. Thanks!

Ford of Branford was amazing! Tanner helped me with deciding, and genuinely cared about what would work best for me. The finance manager Chris even worked his magic and found a better rate without me even asking! The vehicle was detailed impeccably, and although I am kind of a dinosaur with modern technology, Lucas showed me through the Sync 3 in a way that I comprehended everything and made sure I was 100% before I left. Just a fantastic experience all around. Nice job Ford of Branford, I found my forever dealer!!

This was the most comfortable car buying experience of my life! Our sales professional Mac , was incredibly knowledgeable and helped to answer all of our questions, and make us feel at ease about the entire process. There was no pressure and stress-free pricing. Everyone we spoke to, from the manager to the sales team, and the contract manager, was fantastic. This was about as stress-free as a car buying experience can be. My wife and I were very happy, and we will definitely be returning to Ford of Branford for our next vehicle!

Excellent service, they gave us the information we needed to make a decision quickly. No pressure to buy, in general or a specific car. Extremely happy with the car I bought from them.

Service department is good but theres one employee there that is rude and disrespectful. If it wasnt for him I would have given them five stars.

WARNING!!!!!! Service/ Recall Employees are disrespectful! Gave 3 stars instead of 1 because Bob the manager was kind and resolved my issues.Nothing but trouble! Employee Nicole was rude and disrespectful to me and just flat out couldnt problem solve or do her job. Another employee hung up on me on purpose and didnt even apologize. An employee Nick just was not helpful and was giving me false information. Called customer service and they had to correct this branch on the door latch recall. This branch does not have professionalism, understanding, and compassion for customers. Very prideful workers you have! Yall need Jesus! I pray yall receive some humility and compassion from the Lord. Tread carefully with this establishment!Definitely contact management directly if you have to. Sadly the workers can not do their job.

I was very impressed with the team at Ford of Branford from my first communication. Mac responded quickly to my online inquiry and provided specific detail on the vehicle(s) we were interested in. I ended up buying a totally different vehicle than I anticipated and I couldnt be happier. Every member of the team was involved in my purchase.Pricing was very fair , service was excellent, credit process was painless - every member of the team was helpful and responsive. Picking up the car was quick and easy. No stress!! The best part is that I LOVE the vehicle I purchased. Highly recommend this dealership for both new and used vehicles..ask for Mac!

Angel was really helpful and made the whole process enjoyable.

Had a great experience dealing with Lucas at Ford of Branford. The entire staff from sales to business manager were professional, courteous, and straightforward. I recommend the dealer!

Highly recommend! Worked with Lucas for a new vehicle for my small business, a big (scary) purchase for me. Knew his job, warranty specifics, vehicles ins-abd-outs. What he didnt know, he found out. Very low pressure experience. Got a great deal.

Hanging out in the waiting room. Getting my normal service and as a Lyft Uber driver Im here every month. My 2014 Ford Fusion Titanum is always taken well care off.. We all became family up in here. Come on down even just for quick visit. Everyone is friendly, waiting room is like being in your own living room and kitchen, show room is awsome. In my house hold we own 4 vehicles FORD. Lol, yeah! You may end up trading or buying one and becoming part of the Ford family. Ok! And to end this. Have no worries, everything is sanitize, distance taken place and mask. They are truly following all protocols. Dont forget to buy a hat.

Good dealership. Good service shop

Had an excellent buying experience buying a truck from branford ford, Mike, the salesman was especially helpful and more important was not pushy. Tanner the sales manager also was great to work with, as was Chris.Would have no problem buying from them againBob R.

I had a wonderful experience with my first time buying a car! Thank you to Peter of Ford of Branford who took the time to make sure I got the best experience. He took the time to answer all of my questions. He is a super friendly employee who seems to really enjoy what he does. I definitely recommend Ford of Branford for anyone who wants to leave with a smile on their face ... and possibly a new vehicle 😁

My experience was below bad, I bought a car, I left with the feeling of no had a good customer service however I wanted to be done. I realized that the rep Devon did not gave me the spare keys, I called them back just to be mistreated by a manager called Steve (rude and disrespectful) and no keys whatsoever. I do not recommend this place to anyone.

Second time coming to Ford of Branford for my vehicle! Always great working with people who don’t push you to do anything! Loving my 2021 Explorer!!

If you need a car this is the place to go. Mike did a amazing job getting me the car and making it happen for me. Couldn’t be more happy with car and service. Thanks for all your help

Last week I bought a new car from Devon D and she made it a GREAT experience!! She came in on her day off to allow me to test drive the car. While I waited to fill out my final paperwork she took the time to get me set up in the vehicle and make sure I knew how all functions work. I would recommend her and Ford of Branford to my friends and family!- Infinity Davis

Super friendly and knowledgable staff! Devon made us feel right at home. She let us take our time and was incredibly helpful. Excellent experience!

Purchased Transit 250 used from Ford of Branford after renting one for a week. loved it! Angel was salesman had it in 3 days excellent price and service. highly reccomend

Easy access to drop off vehicle for service. Service was quick and easy no pressure to spend more than I needed.

After another dealership blew me off for two months after confirming the recall on my 2015 Police Interceptor Utility, I decided to make the 35 minute drive to Ford of Branford based off of their solid customer reviews. Nick Saltzman, the Assistant Service Manager, was very friendly, professional, and efficient on the phone and when I arrived at the dealer. I felt very comfortable and check-in to check-out was only about an hour, which was great. Nick also answered a few of my questions regarding the PTU and was very knowledgeable on the subject. Will definitely return in the future!P.S. The waiting room has a single-serving Keurig style coffee maker, but there were only packages of ground coffee, no pods 😜

Great experience. Nicole and the team were awesome. Really appreciated their professionalism and constant communication. VERY different experience from other CT Ford dealerships...

These guys took the stress out of purchasing a new vehicle. Angel was very helpful from the start to finish. Highly recommend Ford of Branford.

Great experience, got everything i was as asking for.Rob the car salesman was very helpful. Didnt try to over sale me on something i didnt want and made the buying process easy.

Great service and great prices! Peter did a terrific job!

So excited to be driving my used Ford Edge Easy purchase. Great salesman Angel !

I just bought a 2015 Ford Taurus SHO from here yesterday and I couldnt be happier. I worked with Lucas and can sincerely say this was my best experience ever in a dealership. Lucas is knowledgeable about the cars and for the people like me who want to modify their car Lucas is a gold mine of information. He broke down every single way to get my car to the power number I want while staying reliable. I would strongly recommend that if you are looking for any Ford vehicle to go to Ford of Branford.FYI: for those who are looking at top end performance fords such as a Shelby or even a Ford GT they have a master tech there who works on Ford GTs

I went in shopping for a car my husband and i saw on cars.com. We were attended by Angel, I just want to say that it was such a smooth experience and with all that’s happening they all made our purchase enjoyable. Everyone is so friendly and professional. Very pleased. My Ford Edge 2017 is great I’m in love.