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Eyemart Express
420 Cahaba Park Cir, Birmingham, AL 35242, United States
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Eyemart Express
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Ch
Review №1

Firstly, I love Dr Wright here at Eye Mart. Shes always been wonderful........Re the glasses side of eye mart........I Can understand mask suggested, or mask recommended.....But since your sign and sales person said mask is required to do business, I went to Lens Crafters, 3 minutes down the road, and spent $928 in about 30 minutes.You are welcome to choose any policy, no matter how silly, but we can also choose to support other businesses that dont send normal people away for frankly, no reason at all. I guess the same people putting these signs up are the same ones eating in restaurants and going to football games with thousands of others.#Putting my money where my mouth isI know everyone wont agree with me here, but thats the beauty of livinghere in the US. We all dont have to agree. Have a nice day

Li
Review №2

Nice office; clean, large selection of unique frames, and friendly staff. They all offered very helpful suggestions regarding my needs. I mainly worked with Kelsey and she was great in explaining the different types of lenses and coatings, etc. I will seek her out again when I go back. She was patient. She also went over all of the promotions as well as my ins benefits. While I was choosing frames she had most of the paperwork completed. This saved time. The lab was speedy as well. My new glasses were ready in record time (25 min). My daughter’s new glasses were made in 10 minutes—Amazing! I recommend this location

Sh
Review №3

The new line is beautiful I love my new glasses

Ke
Review №4

The young Ladies in here was very helpful and knowledgeable of the products. I was very pleased and Happy about my experience here. I will be back again.

Sh
Review №5

Look, these guys are just fantastic. They get everything ready quick. Low prices. What more can you ask for. Love eyemart

An
Review №6

Excellent customer service. The young lady was very helpful and pleasant to work with. She suggested different frames that were good for me and my style.

La
Review №7

This is my 1 experience of having fun at a doctors appointment. Everyone from the moment I entered the office to my point of picking up my glasses (24 minutes mind you) provided outstanding customer service. The attention they gave to me and the other customers/patients was wonderful. I’ll definitely return and also tell family and friends about my experience! Please keep up the great work. It is so pleasing to experience people who care about their patient’s and customer’s experience!

oo
Review №8

General Manager Claudette is very resourceful knowledgeable helpful and caring. I rated 5 stars because my experience at this location always exceeds my expectations. The only place I would choose to go to for my eye care needs. Its especially great that you will receive your new glasses within an hour. Excellent customer service so I will not go anywhere else but here. And they have beautiful frames to fit your sense of style and warranty so if something happens within a year of purchase you can get them replaced which is a huge help for me.

To
Review №9

Rude sales personal. Went in on August 17 to check on glasses. Sales person told me to be quite and listen to her before asking any questions. Also did not have a technician that day to make glasses. Never setting foot in there again. Bought glasses there about 2 years ago and service was great. Got 2 pairs of glasses in 45 minutes.

Sa
Review №10

I arrived at my 2:00p appointment time. I was out at 3:17p. That’s with an eye exam, selecting my glasses and waiting for this to be ready.

Jo
Review №11

Claudette was very helpful and seemed more interested in customer service than in just making a big sale.

Le
Review №12

Love this place! Everyone is always so nice and helpful. Its also affordable.Was helped in a pinch with my glasses. Im very appreciative of the care they give their customers.

Sm
Review №13

Love Eyemart Express .. Placed an order right before closing and picked them up the next day. Eyemart handy dandy workers Khamil & Claudette helped me and my fiance pick outstanding glasses. Everyone has complimented us on them. Thanks again for yall help. Will be returning soon. We recommend to everyone. Affordable. 🥴🤓

Sh
Review №14

Loved my experience at this place. Ms. Warvette helped me pick out new glasses and I just loved her beautiful comforting spirit. Ms. Claudette was also so very nice and funny! I really appreciate these two ladies superb customer service! I Highly recommend this location!

Ga
Review №15

Comfortable. Not a word used frequently to describe an eye glass store. But comfortable is how I felt while entering Eyemart Express #184 on Cahaba Park Circle. All of the staff were kind, funny and accommodating; especially, Kirk! A brilliant lens technician that knows everything about progressive lenses. For example: I’ve never been able to read books with progressives. The peak progression is so for down making it impossible to fix ones eyes continuously. Kirk suggested a “short progressive” that allows one to focus on the peak 4mm sooner with a much larger window. After purchasing, the change is incredible.But the big story is: I took Kirk a pair of rimless glasses that I had stepped on back in 2005. They were my favorites and I was nostalgic for them. Kirk didn’t hesitate, he immediately started the logistical process, built the glasses, and a couple of days later: I was looking through short progressive rimless glasses exactly like the ones I stepped on.But the bigger story is: I’m used to paying around $700 for everything. I was out of the store for less than $275.I’m a retired engineer and I highly recommend Eyemart Express.

Ab
Review №16

Amazing place, I definitely recommend coming here. Theyre super nice! The GM and everyone else went above and beyond, and were super helpful. Best service Ive experienced at an eye place.

Ke
Review №17

I had a great experience at Eyemart Express! Matthew was very helpful and fun to interact with. The entire staff was nice and friendly. I would definitely recommend this location!

St
Review №18

Had a great experience. They were very helpful!

Ma
Review №19

We had a great experience renewing our prescription and picking out new glasses this past weekend. Mathew helped my wife and I select frames that we both love. He could not have been more helpful!!

Al
Review №20

Claudette and her staff are awesome! They were really personable and patience with me. Very friendly and helpful people. I definitely recommend!

Va
Review №21

This was the best experience I have ever had at an eye doctor and an eye glass store. The eye doctor was so friendly and so was the receptionist. And at the eyeglass store, CAMILLA IS THE BEST! She was so patient with me and so much fun after I tried on way too many pairs of glasses. I will definitely be telling everyone to come here. And my glasses were done being made in 8 minutes.

Mr
Review №22

I have been too eyemart express from Alaska to the east coast and now here by far these people truly Care and I love the sense of humor they have !

Ca
Review №23

Great service from Matt. He was helpful when picking out my frames, friendly, and made the process very easy. Both pairs of my glasses were finished within an hour. Would highly recommend.

ru
Review №24

Very good experience. Everyone involved was knowledgeable and helpful. Friendly bunch of professionals. Job well done.

jo
Review №25

I visited there yesterday with my daughter. We were greeted as we walked in the door. We only waited about 10 minutes. We had to stand while waiting due to Covid rules there was only one chair. They have an optometrist available but we already had a prescription for glasses. We bought 2 pair of glasses one for her to wear daily and one to wear for basketball games. They have a huge selection including designer brands. We were treated so good. I wish I had gotten the lady’s name who helped us. She sat at the very front table/computer. She was very professional and helpful. She made us feel comfortable and at home. We got both pair of glasses made in less than an hour! This is an awesome service since in the town where we live it takes over a week to get glasses made. We couldn’t wait that long. She had a game in 2 days. Besides who wants to wait that long when you need new glasses now? We will definitely shop there again and I will recommend them to everyone I know who needs glasses. By the way, I am using my sons google account to leave this review hence the male user name above.

Ch
Review №26

It was my first time coming in for an eye exam and Matt helped me pick the perfect 2 pairs and he also explained the difference in lenses and what would work best for me based off my prescription I’ll definitely be coming back !

NI
Review №27

I had the best experience at eye-mart express with Matt!! Gave some great advice for glasses and helped me picked out a great pair of glasses that fits me ☺️come to eye-mart you won’t be disappointed and btw he’s very funny

De
Review №28

I love this place. I use the 280 location. Friendly, caring knowledgeable at both the doctor and store. Now my whole family gets their glasses at Eyemart Express

Jo
Review №29

Amazing experience! The Doctor is super experienced and definitely knows what has to be done! The staff at in the actual store is super helpful and super friendly and make sure to give you a great time! Overall highly recommended this place. Everytime I go there is always just as amazing!

An
Review №30

Matt Taylor is awesome! He is a great help and makes the process fun.

Ja
Review №31

I moved from Dothan, Al. I had to find a new Optometrist and a glasses store that provided in house manufacture of the prescription. This is it!! Although the wonderful Doctor of Optometry, Dr. Wright and Eyemart Express are connected through a door, they disavow any real business connection with each other; however, if there is a problem with the prescription, Im sure the two entities would collaborate and arrive at a meaningful conclusion to the benefit of the patient. I went here and had the most thorough, high tech analysis of my optical needs form Dr. Wright. She is friendly, professional and knowledgeable. Then I took my prescription through the joining door and gave it to Matthew in Eyemart Express. He was great...knowledgeable and professionally measured my eye distance, got my insurance payouts, suggested the type of glass and tint I could have and their advantages. Most glasses can be done inhouse and ready that day, but mine needed a week. I am very happy I lucked out and found this place online.

Ly
Review №32

Great experience. Very easy and Matt Taylor was extremely helpful and personable.

Em
Review №33

I came in with my daughter to get her two frames, and was immediately greeted by an employee named Camellia. She was extremely personal and very helpful! I will for sure be coming again, and I hope to experience the excellent service once more.

Sc
Review №34

Very helpful and knowledgeable about products and lenses. Understood insurance coverages and worked to make sure I got all benefits I was entitled to.They also make sure the glasses you pick from their wide selection work for your prescription and for you.Great experience! Great prices! Great service!

Ch
Review №35

Cannot say enough good things about Eyemart Express 280. I had challenges and they worked with me until I was satisfied!

Sc
Review №36

Love this place, nice people and lots of glasses to choose from!

Jo
Review №37

I would like to thank Matt for his great customers service. He has a great personality, and I enjoyed his service.

Au
Review №38

Everyone was nice and helpful.. Special thanks to Matt for helping me pick out my glasses

Ed
Review №39

Great experience and very friendly people.

Li
Review №40

I hadnt thought to visit this business till a friend asked me to take them there today because they had the best prices for glasses that he could find. Not only did they have great prices but the staff, especially Camellia, were just awesome. This is where Ill be getting my glasses from now on! 😀 And theyre taking the Covid crisis seriously, which I really appreciate.

Vi
Review №41

The frame selection is extensive and varied, but the staff is AWESOME! They were so patient with me, and took great pains to be sure my new glasses were absolutely PERFECT. You can bet ALL my future eyeglass needs will be met by Eyemart Express.

Ho
Review №42

Been with them for 3 years now... And I will not go anywhere else.... Love them

Br
Review №43

Friendly staff and great prices. They did a great job of making sure we felt safe in terms of COVID-19 precautions.

Ru
Review №44

Im very pleased with my glasses and experience. The only problem was that the first attempt at preparing my glass (and sunglasses) was not correct. But the associate worked very had to correct the problem and I ended up getting both pair the same day. (Which was most important).

Be
Review №45

Matt is the man Had my new glasses in less than an hour I can see! Great service

Za
Review №46

Excellent customer service, no gimmicks & most glasses are available within one hour. I look good, I see well. What more could I ask? I highly recommend to anyone for their professional eye care

AK
Review №47

The customer service I received here was above and beyond any eye center I have visited. I was greeted with a friendly smile and I was immediately provided a warm welcome. I bought two pair of glasses for the price of one. I will definitely shop here in the future. If you are shopping for glasses and would like to save, please checkout Eyemart. I promise, you will be happy that you did.

He
Review №48

GREAT experience at Eyemart Express - glasses ready in 72 minutes!!My 10-year-old had her first pair of prescription glasses exactly one week before she lost them at school. The original glasses were from a different eye clinic and we had waited nearly two weeks for them after getting the Rx and choosing frames.I didn’t want her to have to go another two weeks without clear vision, so I did a web search for “same day glasses”. Eyemart Express popped up in the results, with a very convenient location right on our route between home and school.I had the Rx faxed to Eyemart Express and we stopped by after school. There was a nice variety of youth frames and my daughter quickly found exactly what she wanted with the assistance of the friendly, knowledgeable associate. I decided to buy two pairs so we would have a backup - just in case. Once the frames were selected, it took a mere 72 minutes for the in-house lab to make the glasses.Eyemart Express was able to replace my daughter’s glasses in less than two hours from start to finish, including choosing the frames, making the glasses, and carefully adjusting them for a comfortable, secure fit.Total cost for two pairs of youth glasses with single vision, impact-resistant polycarbonate lenses, scratch resistant coating and clear UV protection was lass than $185.00.I’m very pleased with our experience at Eyemart Express and I definitely recommend them to anyone.

Ta
Review №49

It’s no wonder this place has amazing reviews. The service is top knock and the employees are so kind and accommodating. I’ll be recommending them to all of my friends.

Ti
Review №50

My dad was visiting for the holidays and needed to update his eyeglasses. I found Eyemart Express online, made an appointment to see the Dr. and two hours later he had two pair of new glasses. The customer service, attention to detail and price was great. I highly recommend Eyemart Express. Ask for Hunter.The story continues..... An hour after leaving Eyemart Express, my dad fell and broke his brand new glasses. Needless to say, we were back in the store and the warranty completely replaced his frames and lens at no charge. Plus it was done within 20 minutes.I was so pleased with the service that I decided to buy new glasses for myself and I had a great experience as well. I had two new pair of glasses in less than an hour.I highly recommend Eyemart Express on Hwy 280.

An
Review №51

The man working there did a great job of tightening up my glasses, and told how I could tighten them back up myself. And he gave me some great tips for maintaining the frames so they will last longer. Great customer service!

Mc
Review №52

So fast and so friendly! I got two pair of very cute glasses with prescription for under $75(with no insurance) and in 35 minutes.

Vi
Review №53

I highly recommend visiting this location right next to Dunkin Donuts on 280. Camilla R. Was amazing. She took the time to go over my options with my insurance ( I have NEVER in my life had anyone gone through my insurance with me like that) and tried to find discounts as well. The the and care she and her manager Mathew took went far beyond customer service. My glasses were ready within the hour and I literally spent half of what I spent at another company! I have told everyone at work, church and family about my experience with Eyemart and with Camilla and I will continue to do so! OUTSTANDING CUSTOMER SERVICE!!!!!

Ni
Review №54

The optometrist, Dr. Barbara Wright, is excellent! Exam was just $69 and extremely thorough. Shes professional, capable and super nice. On the frames side, the prices are SO much more reasonable than other places. Justin (the GM) and Hunter are perfectly helpful and very personable. The only snafu was one of their machines was down so my glasses werent ready until the next day, but I believe that was a rare occurrence. This is my new vision place! Definitely recommend!

Ha
Review №55

I lost my glasses and needed to come get a new pair, and ended up being able to get two pairs with the deal they were running! Great service, easy to get an appointment, and I had my glasses ready in under an hour.

Me
Review №56

HIGHLY recommend going here for glasses, eye exam or both. I needed an eye exam and new glasses and didnt want to wait several weeks for them. I was skeptical at first, but the optometrist got my vision to a point of clarity Ive never gotten with other doctors. I got my glasses in 36 minutes and by the end of the day I could see much more clearly. I will definitely be back. The glasses are SUPER affordable, huge selection of them and the staff was amazing.

Ni
Review №57

Excellent service!!! I thoroughly enjoyed my experience here. They were knowledgeable, courteous and efficient. I was there an hour tops! And that includes, picking frames, discussing options and getting both pair of my glasses! Thank you!

Am
Review №58

Due to my daughters only pair of glasses breaking, it was necessary to get new ones the same day. I had picked up her prescription from her regular optometrist and headed to Eyemart. Everyone was so friendly and the lady associate helped tremendously. We were told that her glasses would be ready in about 45 minutes but it was only 20 minutes (WOW). She is excited she can see again, I am excited she now has 2 pair of glasses that are beautiful and exceptionally priced without having to wait 2 weeks for. Great experience and highly recommend.

Cr
Review №59

I had great service for my eye exam and getting my glasses! I needed to be seen quickly and they got me an appointment same day and I left with 2 new pair of glasses an hour later.Everyone was very friendly and helpful!

W
Review №60

Love my glasses! Great prices, lots of frames to choose from and even though my prescription wasnt same day, they were in within a week! Hunter was extremely helpful with the whole process! Will definitely be back for another pair!

Br
Review №61

Very nice staff. And a wonderful experience.

Ri
Review №62

Professional, friendly staff,I had 10 oclock eye app. And had my glasses within an hour,ONCE you go to EYEMART EXPRESS YOU WILL NEVER WANT TO GO ANYWHERE ELSE AND THEIR PRICES ARE CHEAPER THAN ANYONE ELSE!!

Al
Review №63

Quick and thorough! Only complaint is that I was led to believe that the glasses I picked out were on sale for their two pairs for 49 dollars. However, that was not the case. Overall, good experience and I would recommend and go back my self.

Ni
Review №64

Love this location of EyeMart Express. The staff was extremely helpful and patient as glasses selections were made and the. The technical team had our four pair of glasses made flawlessly in 34 minutes. It felt like magic! Thank you!

Ro
Review №65

Customer service was superb! I was greeted immediately when I entered the store. The customer service was awesome. I received my frames within 15 minutes. I would definitely recommend Eyemart for fast, friendly service.

an
Review №66

Great experience. Justin was great. Showed me several options on eyewear. So nice to meet someone that really knows his job. So informative. Didnt rush me took his time.

Te
Review №67

What a great experience! Dr. Wright was friendly, helpful and efficient. The new office is immaculate. In regard to Eyemart Express, I felt like the pricing was more up front rather than what feels like a bait and switch with some eyeglass providers.I recommend Dr Wright without hesitation.

Li
Review №68

I had a great experience here! Would recommend!

Th
Review №69

Had a very good experience. My sales associate was very friendly and helpful. Everything was very reasonable. Would recommend people to go there. I will definitely go back

Je
Review №70

The staff and office were both extremely nice. Definitely my preferred eye care center.

Ma
Review №71

Great value on glasses and they are ready within a couple of hours. The staff were so very helpful. I highly recommend this business.

La
Review №72

Great service by a very friendly and attentive staff. I have been purchasing glasses elsewhere for a few years and I was totally blown away by the savings and selection here. I highly recommend Eyemart Expess!

To
Review №73

Great customer service with the exam and selection of glasses. They said 1 hour but it was more like 45 mins. Quality frames at a decent price. They fit me in on a Saturday at 11 o’clock while I was going through a crisis with no glasses. They will have all my money when it comes to eye wear and exams from this point on.

Br
Review №74

We purchased 2 pair of new glasses for daughter. Very reasonably priced with great selection. We will be back

Ch
Review №75

Very nice staff, lots of youth glasses to choose from, and super quick service. I was impressed and will definitely be back!

As
Review №76

The customer service was amazing. They helped me find glasses that were very similar to my old frames. My glasses were ready in less than 45 min. And you cant beat the price. I was able to get my first pair of prescription sunglasses that I love.

Di
Review №77

I was very happy with the whole experience. My customer service representative war vet WARVETTE was very professional but also very kind. Her help was tremendous. I am enjoying my new glasses, both pairs. My husband and I will both continue to use the company and the store. Thank you very much.

Te
Review №78

The staff were great. Everything went smoothly and quickly. After my eye exam and choosing frames, I waited less than hour to get my new glasses! Happy and seeing better now.

Fi
Review №79

Went yesterday, my lenses are always expensive, in and out in an hour, eye exam and a fresh set of glasses. At Walmart they charged me $100+ per lense, I didnt even pay $100 for both lenses at 3 Eyemart Express. I was in a state of emergency and they took care of me without costing anywhere near an arm or a leg

Al
Review №80

The staff was very helpful in helping me choose the right frame. I broke my glasses and took in my recent prescription to be filled. Prices were so reasonable I also purchased a prescription pair of sunglasses. My glasses and sunglasses were ready in less than 2 hours. I will defnitely purchase all my eye glasses from here going forward......

Am
Review №81

Glasses fit great. Staff was professional and friendly. They definitely know what theyre doing. Great price!

Ch
Review №82

Got 2 pair of nice glasses for the price I usually pay for one pair.

Sh
Review №83

We really love this Eyemart location. The staff are always friendly and super helpful and the selection is just enough. We’ll definitely be loyal customers here.

li
Review №84

Super easy. Super quick. Super friendly! Would definitely recommend 10/10

ke
Review №85

I enjoyed doing business with them , everything was done in a timely fashion....

Kr
Review №86

Billy was fantastic! I highly recommend this store and that you ask for Billy. He helped us get something quickly for my daughter who was having trouble with her eyes and had a new prescription. We will only go to this store now even though I live in NC, my daughter lives in AL and I will update my glasses next time I visit her!

Sh
Review №87

Outstanding service at this store! Billy & staff are so professional and really know their business. My eye doctor recommended them, and they did not disappoint. In and out in an hour!

Br
Review №88

Huge selection, friendly staff. Quick service. Camelia was the best.

Sh
Review №89

I love Dr. Wright and the sales team is simply wonderful. It is always a pleasure visiting this location.

Ch
Review №90

A low price and a great service .glasses are ready within an hour.love it

La
Review №91

Staff was nice and helpful. But dont let the name express fool ya. Lol. It still took a week to get glasses. Not an Hour or less like they advertise. I got 2 pair of high end glasses that i like. I have vision insurance, but they did not tell me that they did not accept my insurance until the end of finalizing my purchase. I bought them anyway. Im wearing my glasses, but im unable to see with clarity. Most likely i see myself going back for my lenses to be corrected. Im just not satisfied :(

Pa
Review №92

Very helpful, lots of styles and prices for everyones budget! And Billy was lots of help! If u need eye exam and glasses, perfect place to go!

Cl
Review №93

I had an amazing experience at Eye mart. Warvette was very nice and helpful with picking out my glasses. Bill was super funny and helpful as well. I highly recommend all my friends and family to visit there. I got my glasses the same day! Yessss I was super excited!

Tr
Review №94

Amazing service. Billy made the process really simple and amazingly quick. I literally had two pair of glasses in less than 20 minutes!

Ga
Review №95

Great service, clean, professional, thourough, and friendly. Reasonable pricing. A place you can trust. What more can you ask for from an eye care professional!

Te
Review №96

Warvette is great. She took great care of me. Great prices and service. The lensmaker also came out and talked to me about my concerns and gave me great information. They were all super nice.

Ri
Review №97

Great service! The staffs are very friendly, knowledgeable and helpful. They have better after sales service than Lenscrafters. Highly recommended.

ca
Review №98

Great service, patient with my 9 year old, and 2 pair of glasses done in 20 minutes!

Sa
Review №99

Wish Id found this place years ago! Only place thats ever had my perscription in house. Got my glasses in 20 minutes and Hunter is great to work with there! Went above and beyond to get me taken care of.

Co
Review №100

Quick and easy. Real friendly service. Good prices.

Information
14 Photos
100 Comments
4.9 Rating
  • Address:420 Cahaba Park Cir, Birmingham, AL 35242, United States
  • Site:http://www.eyemartexpress.com/get-glasses/Birmingham/35242
  • Phone:+1 205-271-9466
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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