I purchased a 2008 Honda accord From Jim Oravek it was actually a pleasure dealing with Jim great car buying experience and this is coming from a ex car salesman,Jim i am loving my newer Accord thanks for making it happen. i got a fair deal at a great rate thanks Jim and F&i for making it happen . Tied for best car buying experience ever and i am 63 . Highly recommend this dealership ask for Jim he did a great job for me it was a pleasure instead of an ordeal like it is at a lot of dealerships.I couldnt be happier with my experience

Again My old car had a problem and I wasnt sure about what to do. T.J. explained (again) the options/cost/time it would take. I left... knowing the car was repaired, and SAFE for an old lady to drive. Even though my driving is limited, I want it to be safe. Feel good about T.J and this dealer. I trust him..

I never have a problem with Faulkner Chevy! They are reasonable, personable, and really try to get you prepared for routine maintenance without being pushy or saying you need things that you dont. Which if you been to places, they do! Its a process to find a trust worthy garage and dealership, and I recommend them to everyone I know. Ive had every service they offer done here, they are timely, reliable and all around a great place. I usually deal with TJ hes a great manager, very personable.

I was about 4 hours away from home traveling for work when I stopped in Allentown and realized my key fob had fallen out of my pocket while I was starting my car. After speaking with Joe the Service Manager, Evan from Parts, and the Cashiers, Maureen and Emily, they were able to coordinate the material, time, and man power to meet me at my car in less than an hour and program a new key fob for me so I could get home. They are four of the most professional, courteous, and helpful employees of any establishment I have ever met. The customer service and knowledge of these individuals went above and beyond any sort of expectations a customer can hold an employee to. It’s an understatement to say Chevy is lucky to have them as part of their team. Thanks again guys! -Joey

My car was hit while parked outside my house. My insurance company gave me a short list of places to get an estimate. As soon as I heard Faulkner Collision Center, it was an immediate choice. My insurance company set up repairs and car rentals on site. The work was done when they estimated. Amazing job. I highly recommend.

Marc was very kind and understanding and was able to explain things so that both me and my mom could understand. The collision center as a whole was really great and got the job done at a timely manor. I probably will not go anywhere else if I have any other incidents with my vehicle

They squeezed me in last minute and got my car in and out. I wanted a oil change and state inspection totally hassle free and this dealership actually knew how to apply my voucher!!! Great service!!!

Jim was amazingly well informed about the many dozens of very useful features of the Bolt. On my way for the test drive I was skeptical that the switch from a full size sedan Ive driven for 15 years to a sub-compact would be comfortable for me. Well, between Jim and the Bolt itself, my mind was quickly changed. Thanks to Jim and the dealership for a truly satisfying experience.

We dropped our car off in a hurricane to have it be there on time the next Morning for the appointment.Then we were told it had bad oil in prior and they changed it and said it was all good. We drove to our weekend getaway spot and found that our car is leaking oil all over! We called 4 days ago and still no call back. It is disappointing that an oil change could not even be done properly as I think that is a basic skill any mechanic learns.

Straight to the point. Gave me a shuttle home after my drop off, and picked me up when my car was finished. How could I ever go outside of Faulkner.

Excellent service, communication and workmanship. Mike was extremely helpful throughout the process. Although a part was delayed in arrival, I was able to get in quickly and my mirror was replaced in way less time than expected. I was very impressed and would highly recommend Faulkners collision and repair services. Thank you to Mike and Faulkner!!

I had a GREAT experience purchasing my Brand New 2021 Chevy Equinox!! Working with Jim in Sales and Mike In finance was easy, smooth and fast!! Being in the auto industry myself, I didn’t want to spend a ton of time inside a dealership on my day off. Thanks again for your awesome work and superb customer service !

Always good visits. thiks service visit was excellent.

I have bought the last 5 cars my family has owned between Faulkner Chevy and Subaru, and I will continue to return for all of my needs. Keep up the great work

TJ was great to work with. He got me checked in promptly and made sure my truck was ready on time.

After confirming multiple times with multiple people over multiple days it was very disappointing finding out that the dent repair guy was on vacation and I was never told about it. I work multiple jobs and had to make special arrangements to get a car for 2 days since there were no courtesy cars to use.

I had a couple of problems with my 1995 Corvette Pace Car. The automatic transmission was stuck in park and the emergency brake was stuck on and would not release. Since parts for the shifter are very difficult to find I purchased a used shifter assembly on line and brought it along in case it was needed. After having AAA tow the car to your dealership your team repaired the emergency brake and replaced the shifter assembly and the car is working very well now. The only thing that could have been better would have been if they washed the car too. Where it was parked outside it got covered with yellow pollen from the trees. Overall very please with the work that was done.

I was in a terrible fix, and needed a car.Contacted Faulkner Bethlehem online, Joanna asked me to come in and she would take care on my needs. I met Joanna and then worked with Jim Breiner, who got the vehicle I needed.All went very smoothly.

Faulkner Cadillac diagnosed and warranty repaired a noisey drive on my 2021 CT5 within 3 days. Replaced the differential and tail shaft completely eliminating an irrating noise present between 60 and 70 mph. Additionally they provided me with a loaner car a 2022 XT5. I was treated as a valued customer and all my questions where addressed. Pleasently pleased.

Bought my Chevy Equinox from them in 2016. Recently had issues and they were able to get my vehicle in right away and repaired within 24 hours at a reasonable price. I wont take it anywhere else.

The guy at the counter, Josh, was professional and polite. He explained everything that needed to be done to my car and made recommendations appropriately. The technician completed the job in the time he said it would take and retuned my car to me in great condition.

Other than having to wait on parts for an extended amount of time due to COVID 19 challenges, the overall experience was very good. Char was excellent to work with. He explained the process very well and kept me posted throughout the entire process. Good job!

Everyone was very pleasant and courteous. The work was done in a timely manner.

I was directed to the dealership by my insurance agent. Once there I did not have to da a thing! All was taken care of including the rental. The car was finished before the original expected date. All was well . An amazing experience!

I had questions about certain things and service got the answers to the questions and kept me informed as they worked on my car.

Truly the best service experience we ever encountered. Prompt, polite and professional. Customer satisfaction is the focus of this team. Would definitely recommend the Faulkner family of dealerships to our friends and family.

The service writer I had was friendly and considerate. I would definitely go back!!

Always great service. TJ is our contact, does a great job.

Very friendly staff and convenient location.

Cannot even tell my car was in an accident. Faulkner did an excellent job!

EXCELLENT DEALERSHIP AND WAS VERY EASY TO BUY A CAR. HAD A PROBLEM WITH THE NEW CAR AND IT WAS TAKEN CARE OF IMMEDIATELY AND I HAD A GREAT LOANER WHILE THE MADE MY CAR RIGHT

I appreciate the updates regarding the repair work being done on my car.

My experience for service was great. I love my Trax except for the fact that the Chevy app for the blue tooth wont recognize my phone. I believe Chevy is the only car that requires an app to hook up. I also feel defeated that neither Chevy nor the dealer has done anything to help me or told me about the app when I was looking to buy a car

Wifes vehicle got a flat and got us in next day to address and also did our oil change that was coming up.

TJ, Josh and the team did a good job fixing the problem with my suburban, performing routine maintenance, and the inspection. Even was able to accommodate my transportation needs while the truck was in the shop. Its great to see good customer service, something other businesses lack.

My buying experience was excellent. Jim Oravec, my sales associate was professional and knowledgeable. He made my wife and I feel like we were the only customers in the room.

Your team was professional and treated me with respect and dignity and my was serviced to my satisfaction. Keep it up.

Super knowledgeable and very friendly. Awesome experience dealing with Sabrina.

My sales person Allen was very knowledgeable and very friendly his approach to buying a new car is nothing I experienced before ! No pressure and very willing to answer any questions you have ! I would highly recommend this dealership when thinking about a new or used car ! Everyone there is very helpful and polite!

Faulkner,s Dealership in Bethlehem has the best service you can get. They are very accomodating to your needs an always give you prompt service.

The dealership was clean and spacious and the staff was kind and personable. I would definitely return for future service!

I liked very much the friendly, no nonsense and professional approach from all the people I interacted during my vehicle buying process, Jim in sales, Rachael checking the internet interactions and Mike in finance found very quickly what I asked them for, at a price agreeable to both parties.Once in the dealership, the actual buying transaction and paperwork took went smoothly and took about 45 minutes from getting there to leaving driving my new truck.I have to say that even though Faulkner Chevrolet is a little far from where I live, the other dealerships that I contacted played the traditional bait and switch, or come for a test drive first, or you will never get a vehicle for that price, etc. but Jims no-games approach won the deal for me.Others dealers

The service is impeccable. They are so friendly and professional. Andrea and TJ were both great and my car runs exceptional.

Your sales associate Allen Sorochiello was a great help as was TJ and Dave in the service department

I called, my tire had a screw in it. They worked me into their schedule, same day!! Took care of not only the tire but inspection and oil change!!! THANK YOU SO MUCH!

They couldnt have been more nicer, they were always on their toes giving me a call to let me know how things were going and constantly text me every couple days and they did a fantastic job and also they said it would take until April 20th to get done, then they changed it to the 16th so they got done instead of three weeks they got done 7 days earlier. And they did a fantastic job.

Very nice well maintained, sales personnel friendly and courteous and eager to assist you with your needs and everyone one is wearing a mask

I was please to see how they put my truck back together so professionally.

I have never had less than a great experience at Faulkner

Was in and out in a very reasonable time and job was done greatly

Exceptional and timely service. Clean and inviting facilities. Minor repair to wheel liner performed as a courtesy after I inquired about replacement cost. Friendly and courteous yes. Friendly and courteous associates.

Excellent team, great service

Pretty good experience overall, very helpful in navigating warrantees on my preowned vehicle but unfortunately my vehicle was actually returned with different damage then I sent it in with. I was given my key fob back and the unlock button was destroyed

Great service and explained everything in depth to give me the best footing to make an educated decision

I had no complaints or issues at all. Its always a good experience. Thats why I keep coming back!

The people working here are courteous, friendly and helpful.

Another great experience with the staff at Faulkner! Sabrina was great from the start she answered my questions, provided timely information and allowed me to make the choice without feeling pressured. I have made my last couple purchases at Faulkner and will continue to shop there into the future.

Great service, quick and easy. In and out in about 30 minutes as promised

Sabrina our sales girl was excellent!!!! Everyone very friendly and helpful

Love taking my car to this dealership - everyone is nice - car service is done quicklyTJ is always a great person to help with any questions.

The service team is friendly, fast, and efficient. I love making trips to the dealer.

I was afraid coming out because of the pandemic but really needed to get a new vehicle.Faulkner made sure everything was safe & we felt comfortable being there. Sabrina wasWonderful & sold us the very first vehicle she thought would be good for us.We love our Chevy Equinox! Thanks again Sabrina for making this a wonderful experience!

Tim our salesman took the time to make sure we were happy with our veichile choice and Karen went far and beyond to work with us and get us a great deal. We left feeling amazing with our experience at Faulkner. We would recommend Faulkner to everyone who is thinking about buying a vehicle.

Disappointed with my purchase...I should have waited 2 more days ....better deal....should have checked over vehicle accessories ..it.was not fiduciary experience....check the dots and tees before accepting the vehicle....friendly sales persons does not mean ..they are looking out for your interest...

Courteous, professional and did service within expected timeframe

Considering the covid pandemic and the holiday season and deer activity, Mike and his team did an excellent job. Mike was very helpful and informative about what was going on with my Chevy equinox.

Josh and Kelly were awesome to deal with in the service department👍

Friendly, professional staff. Very Happy with the service. Would Highly recommend you to anyone looking for a new car.

Great service by a great team.

Very professional! Will definitely be back.

Service advisor made sure to address each and every one of my issues. Very happy with my service and will definitely make Faulkner my go-to dealer for Chevy Service.

Very happy with service specially with Tim David

I Was treated with Great Service ! I asked for a Oil Change and to have my tires rotated. Plus I purchased And asked if two New (GM) Front Splash Guards could be installed. They had my truck done in a Hour.

Had a tire replaced that I just purchased. In the future, I would like to see a road hazard replacement program put in place. I purchased 4 brand new tires less than a month prior and had a screw stuck in my tire that could not be replaced.

I have always been treated so kindly by those I have come into contact with, and the service has always been top-notch based on my experiences. I will share my positive experiences with others when the topic arises, and Im just simply thankful! I highly recommend considering Faulkner in your next car-buying or maintenance venture!

Ive never been happier at a dealership everyone was nice, as soon as I walked in Sabrina Moll was there to greet me she was very pleasant and had a great professional attitude. Sabrina was quick and efficient in finding just what I was looking for in a car and a dealership.She had my car ready as soon as I was finished with my test drive.I would NEVER go to another dealership because of her she was great.

Great communication with our service appointment.

I enjoyed having my car serviced at Faulkner. They did the inspection, and oil change. The people are very nice and make you feel like your the most important person their.

Very friendly, clean and comfortable waiting area. Detailed paper work explaining work done.

They were nice. However, they didnt really listen. I brought my car in because the heat didnt work right. My car is less than a year old. It blew hot air when it hit 72 then the last couple months I have to crank it to 82 just to get it warm. They said they couldnt find anything even though I INSISTED that this only just started happening. They did nothing so I picked it up. Before I left I tried it and set it at 78.... cold air. I called the mechanic over to show him. He said it was because the inside of the car was already 78(it was only 60 out) I said I didnt believe it. On the way home I put the window down to cool off the car and then tried the heat again. COLD AIR and it clearly was cold in the car so it should have worked. My husband actually took the afternoon of for this and were going to have to go back up

Service was excellent and the staff make you fell welcome.

Great place, and good people.

My experience with this dealership was very good my sales person Allen was very easy to get in touch with he gave me his cell phone number, he even worked on my application while on his birthday and made the process very easy. once I got to the dealership he showed me all of the work that they did to the truck that I bought and the truck was beautiful very well done there wasnt any 11th hour shadiness that you get with many run of the mill used car dealers and the whole process was seamless and comfortable . Ater I purchased the vehicle, coming from New Jersey I had no way of getting it to me so they had the truck delivered to me which I thought was awesome. The place is clean, professional and on the up-and-up and I would recommend it to anyone. I myself have bought many vehicles and I have been so used to going to these used car dealers thinking there was no way that I could qualify for a certified dealership like Chevy, boy was I wrong. Do yourself a favor before shopping at one of these shady, 99 dollars and a job used car dealerships, at least try a certified dealership like Chevy and you might just surprise yourself. This place was also very easy to deal with and I would buy another vehicle from them in a heartbeat.

Very fast service not much waiting

Very professional sales women. Knew product very well and got a great deal! Would 100% recommend Faulkner and Sabrina to everyone I know!

Work was done in a timely manner

Professional - On-time- less time to perform the recall work than expected. (

Easy and fast. No problems

Wow!! What a great experience! First off we have been in and out of many dealerships in the last 2 weeks. We were amazed that they were interested in what we needed. Instead of trying to sell us the more expensive truck that we were looking at, Matt went over our options! We purchased the truck with everything we needed/wanted and even more for a great price!! Each and EVERY person had such a great attitude. No one was pushy. From the initial phone call with Eric to our final sale with Matt everything was great. Even the finance department got us a better rate then our credit union!

The Salesman Jim Breiner assisted me from start to end, even getting my truck delivered to my location since I reside an hour from the dealership. He was awesome to work with would recommend him as he went above and beyond!

I I want too thank Jim Briener, TJ Flannery and Andrea for there continued hard work during this pandemic. I had a tire blow out Monday and in 2 days I was back to new. Everyone at Faulkner goes the extra mile and it is very appreciated! I feel Im part of a family. Also wanted to say thanks to the courtesy shuttle driver for the nice ride back and forth to Faulkner.

It’s a Cadillac dealership. It’s what you should expect.

It was the best experience I have ever had dealing with a car dealership. From the moment we walked into the dealership we felt a no pressure environment. The salesmen, both Kyle and Ed were outstanding to work with. They were professional, friendly, easy to deal with and showed a true interest in our needs. Never did they apply and pressure on us, like other dealerships we had visited. Mike, the finance person was also great to work with. I will highly recommend Faulkner Chevrolet of Bethlehem to anyone. Outstanding experience Ive ever had with a car dealership.

I like the way the service department was so gracious and informative and make sure that, I am comfortable while I wait for my vehicle and no matter how silly the requests is. because its my wife car theyre very accommodating with anything.

All personnel I came in contact with were pleasant and helpful.

No surprises, first oil change with no issues.

Great staff.jim was a good person. He has a good personality. He helped me to buy my new car Chevrolet 2018 good price.and good deal .if you need to buy a car go.to.chevrolet Faulkner behtelhme. And asked about Jim.Faulkner Chevrolet cadila

I had a fairly decent experience, I had a few questions and Sabrina was very helpful I told her my intentions we exchanged information and in a few months hopefully I will be back

Great experience overall. Buying a new vehicle seamless...

Very pleasant experience!