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Taj Auto Mall
154 Nazareth Pike, Bethlehem, PA 18020, United States
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Taj Auto Mall
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Aj
Review №1

John & Peter and the whole staff were excellent! This was my first time buying and with a bad credit score I wasn’t sure if it was possible but they made it happen! From the outstanding service John provided to the comedic relieve Peter have made for a great experience! Also the fact while I was waiting the newest addition to the team Erin and myself got to talking and some great conversation made the whole experience a 10/10. I’ll recommend and will return for another car on the future!

JJ
Review №2

Yet another vehicle that taj/star auto mall will be trying to sell to someone they feel don’t know better. It’s a E class check out the pics. This car has an overwhelming amount of issues. Study the picture and if anyone goes there make sure it’s not this car. Aside from that, the customer service is horrible. I went and purchased a car and they gave me a run around with my license plate. Judging based off the previous comments, that’s an ongoing issue with this dealership. This chain should be closed and replaced. They are not a help to the public at all. The manager name there is amit. I’m still waiting on a refund i was promised and never received.

Ke
Review №3

Yaman and Owen helped me get my first car. Would definitely recommend there services to anyone I know

Sh
Review №4

Stay far away from this place. I will be posting signs all over Bethlehem unless they remedy the problem. My son spent his income tax check for a truck to drive his kids around and to get back and forth to work and cant even do that because it wont pass inspection that they claimed they would pay for. The check engine light was on and all they did was reset the computer. You ought to be ashamed of yourself for selling junk.

Tr
Review №5

Yaman did a wonderful job selling my daughter her first car. We felt very comfortable and not pressured in the slightest. We were able to take our time to pick what best suited her. Thank you. Sergei also was great to deal with.

Ib
Review №6

Say they approve anyone and have 100% approval. Whole lie, I told them my situation and fully explained how I don’t want my credit run unless it gets approval. They said it should be good with what I have. Yea no denied and worsen my situation. Frank gave B.S promotion to my roommate, said to come back with 500. Hard cap

St
Review №7

We drove 3 hours to the dealership. They were patient as we had our 5 year old son with us. We called ahead and put our deposit down to hold our vehicle. We were given time to test drive and inspect the car. Each person was respectful of our situation etc. It was worth the drive!

Jo
Review №8

Me and the wife bought a car there last year, the price and trade in value we got was fantastic. BUT they screwed up on transferring the car in our name. Our registration is up soon and we went to renew it and realized we never got a registration so we go to a notary for help, here they messed up bad on the paperwork and the registration was NEVER transferred into our names, and the license plate was typed in wrong as well so yeah. We called them which took them nearly 5 days to fix, it was always ill get to it tomorrow or the lady wasnt there that dealt with this kind of stuff.Finally after a week of calling and complaining they finally actually transferred the registration into our name. Well guess what? The dang license plate is still typed in wrong they mixed up the 2 numbers, after we told them the correct plate number 10 freaking times on the phone.I cant get the lady who deals with titles and registrations to call me back. I should NOT have to buy another plate or pay a notary to fix this cause of a screw up on there part over and over.P.S the car runs out of inspection this month and the registration is still messed up so i cant even get the car inspected. Highly Disappointed

Al
Review №9

Yaman helped me with everything I needed while trying to trade in my 2010 Corolla for a newer 2019 Jetta! Absolutely beautiful car, warranty’s and all! Yaman made me very comfortable and the process wasn’t stressful like the other dealerships I tried going to. He helped me find the price and payment I was comfortable paying. Definitely recommend visiting yaman at 154 Bethlehem pike!

An
Review №10

Easy process. Very friendly staff

El
Review №11

5+ stars! Awesome service!!! Everyone was friendly and willing to help you. Chris was our salesperson, He was the best! 👍 Pete the paperwork man, very knowledgeable and answered any questionsWe purchased 2 vehicles from Taj Auto Mall because of the service.Would recommend!!Thank you Taj Auto!!!

Ta
Review №12

Chris and Pete got my approval squared away in less then 30 minutes and I was able to drive away in a newer, low mileage vehicle same day.

Mi
Review №13

So happy with my experience here. Yaman was VERY helpful, and I left with a much newer and nicer car than I had originally shown up to test drive. THANK YOU!! I drove 45 mins out of my way to come here, and it ended up being entirely worth it. They look out for your best interests here and don’t give you the runaround like other dealerships. TAJ AUTO MALL IS AWESOME!

na
Review №14

Yaman was a great help, he made sure to give me and my dad the best service possible

Lu
Review №15

Great customer service and got a great car from them...

Ch
Review №16

Yaman was absolutely great to work, patient and very fast paced. The whole team at taj was efficient and professional. Smooth purchase and extremely happy with my new Mercedes. Thank you yaman!

Gu
Review №17

Well. the salemen try to be to small. And l lwalk away. Be alerts dont fall asleep we thi guys

Ma
Review №18

My grandmother just recently purchased a car for her daily with Yaman H.From the moment we arrived he was beyond pleasant, eager to work with her and made every minute well worth the visit. He even got her the payment range she needed which took quite a bit of work and arrangement, it is greatly appreciated! I (we) highly recommend Taj Auto Mall, they will take care of you and your needs. Thank you!!!!

An
Review №19

I bought a car and after a day I had to return it, because when I took it to my dealer locally I was told they tried to paint over something and it voided the remainder of the warranty. The whole bottom of the car was painted white. I swapped it out for another car, after I took that car to my local mechanic I found that one of the tire rims were bent, that’s why the car was shaking at higher speeds. The bottom line is…..DON’T BUY a CAR HERE !!!!!!!!

Ma
Review №20

Yaman and Sirgay was the best bought at least 10 cars from here, they gave me the best interest rates and deal I loved. I sent my whole friends and family here to purchase there next vehicles.

bu
Review №21

Pleasant experience. Ask for Yaman. Tel him Rob sent ya. Easy to deal with for my experience. Very accommodating to your needs

Je
Review №22

Had a great experience today! Was helped by yaman (who was absolutely awesome). The shopping experience was made easy and they have an awesome staff! Thank you all! I will definitely recommend you guys to peers! :)

Mi
Review №23

See Chelsea. Tell her Michelle & Paul sent you. We got the best deal possible on our Buick thanks to her.

Ke
Review №24

Let me just say, this place is phenomenal! Everyone has different experiences but this was definitely a great one from Chelsea in sales to Sergey and his help during a difficult time (no not financially). He worked as hard as I did to get through the loan process. Thank you all so very much for your amazing customer service ☺️.

Ja
Review №25

Yaman was a great salesman. He took his time helping me get into a great car!

ma
Review №26

Super good experience very friendly people specially John is amazing he help me and my brother to get a car ,he guide us tru all the step and answer all the question we had . I totally recommend him ... thank you John

Ni
Review №27

Got a good deal on a used Sonata. Our salesman was very helpful and knowledgeable. He was able to get us a good deal with what we had.

De
Review №28

Yaman Hassan was soo amazing highly recommend he really really helped a lot

Ho
Review №29

Good knowledge of their vehicles and we got a great car.

St
Review №30

It was a great experience. They have a lot of great cars to choose from. I was in and out and very satisfied. I definitely recommend Taj Auto Mall.

Si
Review №31

Taj Auto Mall service was excellent. I drove from the Washington DC area to make a purchase and I am satisfied. Yaman, Sheila, and Peter were wonderful. Look no further, stop at Taj Auto Mall for your next vehicle.

Ni
Review №32

John and Pete were great to work with. I thought the experience was great and was not pressured to do anything I felt uncomfortable with.

Na
Review №33

My father and I did not have a good experience coming to this dealership. They told us that they would have the car that we were looking for ready in the next five minutes. We waited for close to 30 minutes and didnt hear back from the guy. They showed us a bunch of other cars that I had no interest in, and the guy didnt seem to really listen to what we were saying. Overall, would never come here again.

Ma
Review №34

Wonderful customer service nice cars. Cheap I like the place. They work with you

Jo
Review №35

Shout out too Yaman & Pete for hooking me up, they went above and beyond to get us approved and did everything they could to make sure I left with a car today! I’m so so thankful for them! 100% recommend them!

Fe
Review №36

Yaman is THE BOMB.COM super helpful great customer service. Helped with everything. Friendly! When going to taj auto asked for him.

Em
Review №37

I recently bought a vehicle here and was very happy with their customer service. They were very helpful through the whole process. Yaman was the salesman and was very nice to work with.

jo
Review №38

Peter & Yaman were absolutely incredible !! They made the impossible possible ! Thankful and so happy with the costumer service ! Would recommend everyone to see Yaman

Me
Review №39

Yaman was an amazing help and great salesman to have. Made buying a car less stressful. Was able to test drive as many cars until I was able to find the right one for me. Would definitely recommend getting a vehicle from here.

Ma
Review №40

Had a great experience with Taj Auto Mall, my salesman Yaman was courteous, energetic, and very helpful. I saw several vehicles and was impressed with the amount of inventory. Found the vehicle I fell in love with and wasnt persuaded out of it. Glad I went here.

St
Review №41

I brought my 2002 Jeep Grand Cherokee here a few months ago and this car is still running strong. We worked with Shaun on buying the vehicle and he was a very nice guy, easy to work with and didnt try to pressure us. I recommend shopping here and I will probably return again soon for another car!

An
Review №42

I got a 2014 Nissan Maxima sport package from the guys over at taj auto. This was a great experience, from the start, Chris was taking care of me and made sure that everything was set up perfectly for me since I was coming all the way from the Bronx. The car had a few scratches and Chris was very open to fixing them for me before I drove the car off the lot! Peter explained all the payment information and warranty information perfectly! Overall a great experience. Shoutout to both Peter and Chris!

Je
Review №43

Wonderful experience with Yaman Hassan. Easy to talk to and deal with. I traded in my car for a gorgeous Nissan Juke. Test drive was great. Easy financing. Drove away with it the same day. Loved the whole experience!

Su
Review №44

Took my grandmother to test drive a 2019 Chevy Cruze....a few hours later she left the lot with the car!? I wasnt expecting that, but hey. It made her happy and thank you to Yaman and Pete for being informative and patient with her. Managed to get down to her budget range as well. Again, thank you.

Ma
Review №45

Lots of choices on great low mile used cars. Offer great aftermarket warranties by Nationwide.

An
Review №46

What a great experience! We purchased a great vehicle for a great price and the customer service was second to none! They stood by all their promises! We will be return customers ;) Peter and Chelsie were the best!

st
Review №47

I had zero credit they worked with me , and made sure i walked out with a new car!! i want to thank frank , and peter for this opportunity. i recommend this dealer.

Br
Review №48

Great personality and a very professional guyYaman Hassan

Si
Review №49

One word, great! The sales people here at this location (nazareth pike) are very experienced and helpful. You leave in the vehicle you choose and at a great price. They dont rip people off with down payments

Re
Review №50

I dealt with Josh and the gentleman who worked behind the scenes running the numbers. They were quick to get me approved with my atrocious credit, and didn’t have me in the office for hours. I have to say I was impressed. I left with the car I wanted and they didn’t try up selling me or wasting any of my time. I Loved it there. I’d recommend to others for sure, and will definitely be back for any future purchases. Awesome Job Team! 👍🏼 Keep up the great work!

Br
Review №51

Went there to go look at a car for my son, on the sale lot car was clean popped the hood, engine and trunk was covered in mud a and dirt, looked flooded. No sale

Ch
Review №52

Yaman was very helpful throughout the entire process. He took care of every issue we identified as promised. It was a very good experience.

na
Review №53

Great service very friendly, fast and willing to work with anyone! Highly recommend Chelsea and Pete!

Jo
Review №54

Buying a car is stressful in many ways, but not with Yaman.Yaman gave me everything I asked for and more. He never pressured me and got me a great deal. I’d recommend Yaman to my mother.

Fl
Review №55

They helped me and worked with me to find the best deal

Ju
Review №56

Pete and Chris were a great help ! Large selection of great cars and they are willing to work with you ! I would Deff recommend stopping by !

Mo
Review №57

Nice guy who came up and checked on me today. The car I wanted wasnt properly described in the online postings. But they were quick to apologize. Very professional and nice.. good selection and reasonable pricings. Brother Yaman hassan very professional

Ki
Review №58

Drove 2 hours for a scheduled appt. With Mr. Yaman. With a quick overlook of the vehicle by my mechanic/brother it was descovered that there was absolute no motor oil in the vehicle. When brought to the sales mans attention he was still persistent that I take it for a test drive. After my brother /mechanic again stated it would not be in the best interest of anyone to drive the vehicle in its current condition the sales man then proceeded to give my brother a half full jug of 5 w 30 when the the vehicle called for 10 w 30 and wanted him to put it in the vehicle. He nor I felt it appropriate that we should be servicing the vehicle we were potentially buying after returning the half full jug of the wrong oil back to the sales man we left to find a much more helpful , cleaner professionally run dealership not More then a half mile away.

Is
Review №59

Great service from my salesman Josh he was very patient and understanding and manage to get me in a beautiful new car despite my terrible credit. I’ve recommended three different people and they’ve all came out more then happy! I will be going back for my next car!! I wish I could leave 10 Star, that’s how happy I am with Josh and Taj Auto Mall!

Ro
Review №60

Bought a work van I needed right away. Paid full price. Get a list of repairs to be completed in writing. Yeah...... 2weeks later they had me come get the truck. 1/2 the work was completed. 1/2 not. In writing promised 4 new tires. Put on 2. In writing promised to complete body work. Did one side. Amit promises “oh we will make this right”. Yeah right. No calls, no effort. That’s what they do they shuffle you around. They promise everything and even put it it writing but it takes so long and you need need the vehicle they wear you down. I won’t be go back. They cheated me once. Buyer Beware. These guys will get you. They are pros.

Be
Review №61

Yaman Hassan was amazing !

De
Review №62

My whole experience was well worth the drive and wait! My salesman Frank was awesome as was Sheila & Pete. Thank you all so much!

An
Review №63

Buy your car here people here want to put you in the best car possible. See Frank!

To
Review №64

Very welcoming place & Yaman was especially helpful & understanding the entire experience! Definitely recommend this place!

Lo
Review №65

This will be the 2nd vehicle purchased at Taj and what an amazing experience HIGHLY recommend, quick and easy. Our salesman Yaman Hassan was a pleasure to deal with!!

Br
Review №66

We bought a Mazda CX-9 from Taj about a month ago. We worked with Chris who was really helpful. Chris FaceTimed me and sent me pictures. Went above and beyond to make sure we were comfortable buying a car. When we need a second car I’ll be checking in with Taj. I would recommend this place to my friends and family.

Cy
Review №67

The service was amazing. Both the sales and the manager were open, honest, and excellent quality! Thank you so much for doing everything possible to get us into the amazing car!

Mi
Review №68

I got my ,, as it is car there . I got an 05 Lemon.. when it rains I can not put windows up. But the salesman said .of course they work. . NO WARRANTY.

Ro
Review №69

Had a great experience at Taj. From Sheila to Yamen, my car buying experience was easy and I got my truck for a great price. I love my Buick! I recommend Taj for your next auto purchase, you will not be disappointed.

Jo
Review №70

After finally giving up on my cars ive been working on, I was waiting for a 2018+ toyota camry to come available at a decent price. After months of searching, I finally found one that looked beautiful, color of the interior, exterior etc. So I contacted Taj auto mall. Shortly after my contact, I was contacted by the salesmen named Josh. From the moment he contacted me, Im going to give the man credit, respect and kudos. Any question I had, he went and got a answer for. If he didnt know the answer, he told me flat and eventually found my answer. Upon arriving, he had the car ready and there was some things that needed to be done. Not a problem, and would prefer the car to be done before I picked it up. Once we got into the financial side of things, I, and as everyone should, should ask about the finances and dollars before signing anything. Josh laid it out clear and flat and left me with no pressure what so ever.I use to be a salesmen for Kia back in Jersey city NJ in 2008. I learned some of the tricks of the trade and things to and not say. Any move he made, I would of recognized and I told him straight that the salesmen tactics are very obvious and distasteful. However, Josh never came across that way and again, anything I asked for, if I asked him to walk, he ran. He promised he would work with me in my deal, and also get the things fixed on the vehicle. Within 7 days, I went to go get my vehicle, and she looked beyond beautiful. Throughout this time, any questions I had or concerns, he answered with no problem or concern. I had a scheduled appointment to get a TPM sensor done which was yesterday, and even to that point, communication was on point, at no time did I think I was dealing with a hustler, but someone who wanted to earn an honest sale.Id highly recommend Josh before Id recommend any other dealership or salesmen. He is professional, communicative, and an honest human being in which is a rare trait in my opinion. Never at a time did the individual make me feel concern or have any worry-some. Overall, it was the best car buying experience Ive experienced to date. From the moment I saw the car online, to meeting with Josh, and also going to the dealership to get the car worked on. Now, I have my dream car and my son loves it too.Thank you Josh, thank you Taj auto. Ill be happy to recommend anyone and everyone to you.

Lo
Review №71

My husband and I purchased a 2014 Nissan Rogue in November.We originally were looking at Taj and the sales manager said he had a great car in our budget at Star Auto Mall.So he went to get the Rogue.He was insisted that we purchase this car.Now,7 months later the car broke dow was towed to Kelly Nissan and needs a new engine.I feel they pushed this car on us knowing the issues.Point is sure they were nice but they sold us a clunker.NEVER GO THIS PLACE!!!!!

St
Review №72

Shaun helped me buy a 2017 Buick Encore and Im very satisfied with my purchase. He was very kind and understanding of my situation and even helped me leave with the car without the down payment on the spot. I will definitely be returning to this dealership. Also they helped me get out of there in less than an hour and a half. By far the most painless car buy experience Ive ever had.

St
Review №73

Yaman is the man. He hooked me up with a way better ride then what I had. Taj Auto Mall really worked with me got a better deal then the other places I was looking. They really make you feel like family there. Thanks all for what you do. 💯

Br
Review №74

My salesman, Yaman, gave me all the confidence that they were going to be able to get me into a nice and safe vehicle. I was amazed when he was able to get me into a BEAUTIFUL AWD vehicle, and was able to work out a good deal despite the tough position I was in. I’m so happy and excited about my purchase, and I definitely will be telling everybody to go see Yaman at Taj!

Sh
Review №75

Yamen was a great guy, came right out, was very personable and new exactly what I was looking for. Found a great car at a reasonable price. After my experience at car max today I definitely say go to taj auto mall. My dad also bought his car there never a problem. Im very pleased with my experience.

Wa
Review №76

Chelsea, Sheila, Amit, and Frank I must say gave me one of the greatest experience of my life great way of dealing with me and explaining to me the process great personality and gave me I feel the best deal also I like to further add that i will let all my friends and family know about this place thanks again

me
Review №77

Recently purchased a used vehicle through Taj Auto mall on Nazareth pike, and would recommend this place to others looking for used cars. They have a wide selection of quality vehicles to choose from. I personally worked Shaun, he really helped to make the car buying experience positive. He was friendly, very down to earth, it was nice to feel like I was working with a genuine person and not just a generic car salesman. He went above and beyond in order to make the whole experience positive and promote the most customer satisfaction.

is
Review №78

I have drove 5 hours and 46 minutes to buy a car from Taj Auto and when I got there the workers was so nice and then I met mr. Yemen. Mr. Yeman was very great with his customer service he was honest I purchased a vehicle from him I was satisfied with the vehicle I purchased for the price. And I drove that vehicle all the way back home 5 hours and 46 minutes with no problem the car still running great I highly recommend going Taj Auto

TJ
Review №79

Treated us with respect while test driving a half dozen different vehicles. Willing to work with you and think outside of the box to get you into something. In the end, we couldnt make a deal, but it was by no fault of the dealership. We werent ready to get into what we wanted. But the establishment was great. I recommend this place.

Ma
Review №80

Frank and sergey got me into one of my favorite cars ever! They were all very nice and accommodating

Ke
Review №81

Awesome Place. Ray was the BEST!! Was able to get me my dream car....... Ray was Super patient and just a great guy. Thank u so much Ray !

De
Review №82

This place was awesome. Yaman the sales associate made everything super smoothe. I was buying a used car. They were kind enough to drop the vehicle off at my mechanics place when I needed to get a pre-purchase inspection done (saved me a lot of time and effort, appreciated that a lot). After finlaizing the vehicle Amit and Peter (both managers I presume) were great with rest of the stuff (pre-purchase repairs, paperwork and other explanations). Extremely satisfied with the whole experience. Would definitely recommend this place.

Ka
Review №83

Yaman was a great sales man I would recommend this place to all my friends

Jo
Review №84

Chelsea helped me out a lot. Got a good car for a decent price.

Ja
Review №85

Great Service! Amazing with how simple they made it for me to get my first car! 6/5 stars 100% will send anyone here!

qu
Review №86

Josh was great! Made our daughter’s first car buying experience easy. Gave us different car options and stayed within our budget.

jo
Review №87

Yaman helped me during the process, i came on for a honda and walked out with better car because of him. He’s definitely the guy you want to help you purchase a car

Mo
Review №88

Thanks to frank helped me get my new Chevy suburban

Ma
Review №89

Overall a great experience, didnt take too long to see a vehicle and get the paperwork needed filled out.

Jo
Review №90

I called about a vehicle. I was lied to on the phone about the vehicle just to get me in there to see a rust bucket with the check engine light on and no valid inspection. The vehicle was supposed to have had a valid inspection and no check engine light. Beware. Shady practices... Waste of time.

Bo
Review №91

My husband and I purchased a Mazda at Taj and our salesperson Josh was very helpful. He made sure we got into the car that we wanted and showed us all the cool features it has. We referred friends snd family to him, and will definitely be coming in the near future. Keep up the good work!

Ia
Review №92

I think Josh was a great salesman. Having been in the business, I felt he did what he was supposed to do without being arrogant or pushy. If you choose this dealership, I would highly recommend you ask for Josh Rivera.

Je
Review №93

Yaman and Amit were very helpful! This was the best experience ever while buying car. I was in and out within a reasonable time. I would highly recommend you come here for your next car.

Ju
Review №94

After a long day at the dealership office...and battling and haggling on price for a vehicle over 100,000 miles...finally got vehicle home with engine light one...only to take it to my mechanic...install new thermostat...and new fan belt...both doors leak water and both passenger and driver side floors soak and wet...and it didnt rain a drop....auto locks and window didnt work properly...new motor in both doors and 2 new lock assemblies...and then ask for a good review....youre out of your mind!

Na
Review №95

Yamen got me the car I wanted, for the right price and I was in and out. If anyone is looking at reviews to choose your sales person definitely ask for Yamen! Best sales person in Taj Auto Mall and will make sure you walk out with the car YOU WANT for the RIGHT PRICE! Car shopping usually is a hassle but he made it super easy for me.

Am
Review №96

Shaun brought my car over from another lot as soon as I asked to test drive it. He answered all of my questions and came back with great results. Wound up bringing it home same day. Staff was friendly and knowledgeable. Great used car selection. Only wait on service was to get it cleaned before driving off the lot.

As
Review №97

Went to buy a newer car today for our growing family. We had Yaman H at Taj auto mall help us with our experience and it was fantastic. I would recommend coming to see him. Will definitely come back in the future for another vehicle!!

dr
Review №98

It was good service employees very nice

Da
Review №99

Yaman, Sirgay and Shiela were excellent. Customer service was second to none. They got me the car and deal I wanted. Would highly recommend!

Ja
Review №100

I dont even know how to describe the situation Ive been put in with this company/car Ive purchased, Im just going to say, 2013 Volkswagen Jetta GLII purchased the vehicle back in April and its still at the garage getting fixed/waiting to be paid for by star/Taj, for survives provided by Autoworx of Ephrata. The same services that were provided by star weeks ago, however, the job was done incorrectly, causing me to break down for the second time within 2weeks of owning the vehicle. Still waiting for star/Taj to pay autoworx for the proper services provided, as they assured me weeks ago that they would.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:154 Nazareth Pike, Bethlehem, PA 18020, United States
  • Site:https://www.tajautomall.com/
  • Phone:+1 610-759-1600
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Payments
  • Checks:Yes
  • Debit cards:Yes
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