Excellent service on my 21 year old Lexus. Honest and trustworthy.

Acceptional friendliness and awesome and honest pricing. I walked in and they took care of me and explained all details. Being a women, I appreciated that. My husband thanked them for taking care of me.

Great people, great work. Honest, reliable. I used to live in Bend and still drive over from Eugene to have them work on my vehicles.

I needed a new shop when my independent Toyota mechanic retired. I checked everywhere in Bend. They were all overpriced. Townsend did service on a work vehicle for a company I was employed about 10 years ago. Service was always great then. So I came back and discussed my 1997 4Runner. Jessie was very knowledgeable about the vehicle so I found my new Toyota mechanic. Jessie has done simple oil changes to a full tune-up. I just did a 2000 mile trip and the 4 runner ran great. 80 mph on I84 in 95 degrees was a great test. I recommend Townsend Auto. 5 stars.

My favorite auto shop! Very nice people that provide top of the line service.

I am so protective of my vehicles as this is how I transport my kids! I only trust Townsend to work on my vehicle! Amazing service and exceptional customer care. Always going above and beyond!!!

Incredible! Trustworthy and professional. The best.

Absolutely amazing service, so helpful and they were able to get me in and out so quickly. Cant appreciate them enough. They fixed my car up and at such a fair price. Definitely having all of the work on my car done there from now on!

The guys here have always been more than fair and I’ve always received great service! It can be hard to find a shop to trust but this is definitely that shop for me in Bend. Great place!

Great customer service and fair pricing. First rate work done with quality parts and knowledgeable persons.

Jesse is fantastic! He always checks over my van to make sure everything is in great shape. Pricing is fair, repairs are perfectly executed. Would highly recommend.

Jesse is awesome always super helpful.

Most of my life Ive been fortunate enough to have a friend that was able to wrench on my car. Unfortunately, the day my dashboard lit up like a Christmas tree and my car died on an overpass, I didnt have such a friend. As I awaited Triple A to tow my trusty Subaru I panicked, I had no clue where to tell them to take my car.As my mind cleared I remembered someone referring me to Townsends years ago and I figured why not. I called and left a message, voice shaking in fear that something awful had happened.Despite his bays and his lot being full, Jesse called me first thing Monday morning with a ton of empathy and a diagnosis. Just a fuel pump, no big deal.It turned out not to be the pump, but the assembly, but by trying the pump first he could have saved me a bunch of money. And, despite how much extra work he put into tracking down the issue he didnt charge me extra labor.I was already planning to bring my car in for what I thought was a U-joint issue and once he got my car running he quickly diagnosed it, called me to confirm we should order the part and told me when it would be in. I was delighted when he called me Friday afternoon to let me know that my part had come in and hed been able to install it before the weekend, though I feel like hes the kind of guy who would have stayed late just to get me my car back.If you dont have a friend who can work on your car, the guys at Townsends are the place to go because its the next best thing. Their patience, empathy and care are unmatched. Jesse talked to me like a peer and explained things where I had questions where some mechanics might have assumed ignorance based on my gender. They seem to understand that building trust and earning repeat business is more important than maxing out billable hours on your rig. Fingers crossed they never have to touch my rig again, but Ill feel 100% confident if they need to.

Excellent troubleshooting of dead vehicle on recent holiday, President’s Day, when other shops were closed. Able to receive my towed vehicle, identify problem, fix unique problem and have us back on the road heading home over mountain in 2 hrs. Great emergency service provided at a reasonable cost.Friendly, knowledgeable, and honest.I highly recommend this shop!

My daughter is attending college in Bend and one evening she called me and said the car would not start and she was stuck. I dont live in Bend and I did not have anyone in Bend that I could contact to ask where I should have the truck towed. So I went on line and read reviews for auto repair in Bend. That is where I found Townsend Auto Repair. I wish they were located on this side of the mountain. Jesse and his team are honest, fair and their customer service is amazing.

Always looking out for their customers whether it means making money off of them or not.

Came to Bend to visit my daughter. As I was rolling into town, my car started making a squealing sound. I called Townsend Auto and Jesse told me to bring it in. He had it diagnosed and fixed within hours at a extremely reasonable price. I was so stoked and was able to spend the rest of my time with my daughter.So so very happy, and God forbid if my car ever breaks down again in Bend, no doubt Townsend will be my go-to. Would recommend in a heartbeat. Thanks again!!!! SJ

I have known the owner of this business for 20+ years. He and his partner are as honest as they come. Highly skilled and have saved myself and everyone I send to them thousands over the years. I wouldnt go to anyone else in Bend. Highly recommended!

Truly and honest mechanic! Exceptional service

Great place. Fast, Friendly, knowledgeable, and fair.

Jesse truly gives you a first-class experience.

Ive been a customer since 1988. I cant possibly say enough good things in just 1 review. Where do you see any auto mechanic recieving 5 stars reviews.

The only place my family takes our vehicles. Great work. Honest prices and helpful mechanics going the extra mile for their customers

The only place I take my car in Bend.

Honest mechanics and fair prices. This is the only place we will take our vehicles. Nicest guys around!

Jason, Jesse & crew are amazing. Best customer service & knowledge around. Recommend to anyone with any car.

Great service, honest repairmen and best pricing. I believe Townsend Auto has been a family owned business since the invention of vehicles. :) 99.999% of their business is through be-backs & referrals.

While on new year’s vacation in Sunriver my engine began miss-firing. I needed to return to Vancouver in Jan 2 and NOBODY in Bend would Answeing their phone on dec 31. Then Jess answered my call and agreed to get me in first thing on Jan 2.I spent the next few hours at Sargents cafe while Jesse and his team diagnosed the problem. Jessee worked with the mechanic to change out my spark plugs by lunchtime!This made the difference between me making it home that night!This level of service is unparalleled!

Great shop, the mechanics do an outstanding job of keeping you in the loop and they stay on budget. Would highly recommend.

Jesse and his staff very professional i.m very happy I made the choice to take my car to his shop!! I will definitely take my car there again If needed..I highly recommend Townsend auto repair very honest you will walk away a happy customer..

They do a great job at an awesome price

Fantastic mechanics, fantastic guys, great service, great value! They have earned our trust repeatedly and I wouldnt go anywhere else.

Always on top of it and fair pricing.

The service was fast and great, thank you!

Always amazing service!!

Awesome!