DONT DO IT! My husband and I purchased a Sleep Number bed which was delivered on 8/12. Since that time, we have been sleeping with a log under our backs and roll into the center where there is no support whatsoever and we sink. We contacted the company who sent guys to take a look. Said it was normal and to try adjusting to 100 first. We still are sleeping on logs and the company is refusing to take it back unless we give it more time to get used to it. GET USED TO SLEEPING ON LOGS???? Their customer service is a joke and the beds are not worth the money. They said sometimes it just takes some getting used to and if we still arent satisfied after 30 days, we can call them back. What a joke! Have a few more weeks of no sleep before they do anything about it.

The manager was great. He listened to us and instead of trying to sell the most expensive bed, he had us try out a cheaper bed. He said that we would not be happy with the most expensive bed because of our sleep habits. We appreciate his honesty. Cant wait to get our new bed

A very helpful and courteous staff member was crucial in my finding a good bed (theyre all good) for the price I was looking for and made sure that it had all of the features I wanted. Im very happy withe the selection and I cant wait until my bed is delivered.

This company is a scam! They will tell you anything to buy a mattress but when something goes wrong they dont want to help you at all. My husband is a large guy he is 65 and we have a hard time finding a bed that will last. The sales men told us that the bed would hold up that we wouldnt have any problems. That was such a lie. This company sells you on how its a modular bed everything is parts and can be replaced, yeah it is modular and multiple parts break which is just a money pit. We have called and called trying to get the bed fixed all they say is we will mail things out to trouble shoot and then not send any. My husband is a truck driver and has to get sleep is not safe for him drive a tractor trailer without sleep. I have talked to customer Service until Im blue in the face and get no where I have left multiple messages for the Executive and no one returns my calls. I really just want to return this bed and call it even at this point.

Had a great experience at sleep number store at the green.Laura was great. Give it a try

Anthony was great! He allowed me the space to try out the bed that I wanted without pressuring me to try things I was not interested in. He was knowledgeable and helpful. He even found a discount for me that I would not have known to ask for. I am pleased with my in store experience!

I did all the research prior to visiting and kicking the tires. Anthony was a great help. Only disappointments were no veteran discount and a day after purchasing the bed they offered free premium shipping and set up for which I paid just shy of $200.

Tim was very helpful in helping us find the perfect bed! He was very knowledgeable and honest! I would recommend him to anyone! We cant wait til our bed arrives! Thank you Tim!

Nice and friendly staff. Not all items are currently in stock but it is very helpful to be able to test pillows before ordering.

Anthony is awesome ! Go see him for all your bedding needs!

They are very honest and won’t try to sell you something you don’t need just to make a sale! Our salesman was amazing and fit the bed to us rather than making us feel like we needed to purchase the most expensive option. I have already recommended them to multiple friends and family.

After multiple spinal surgeries, SleepNumber was the ideal option for my healing and recovery. I am so thankful for the patience and professionalism of the team at the Greene for their assistance in selecting the right options for my needs.

Our Sleep Professional, Anthony, was friendly and knowledgeable. He was patient in answering all questions and gave us time to make our decision.

Friendly atmosphere. Greeted as soon as we walked in the door. Sales rep showed us the bed that we looked at online on sale. However she did not show us the right size. Plus she made us feel unsatisfied with the experience from the moment when she told us that what we were looking at was not what she said it was in the beginning. When we were trying to find out how much it would cost if it was not on sale she told us the sale price anyway. She also gave us the price of one size and told us that the difference would only be around$200 when in actuality it was $1000. Once we informed her of our intentions she then told my fiance that once she got tired of sleeping on the floor on an air mattress then we could come holler at her. Because the mattress was not the one we were looking at, we felt misled by the sales rep. She insisted there would not be a difference in what the bed would do other than the size. Once we informed her of our plans to get married, her attitude changed. She didnt seem to understand that we were trying to get an idea of what things will cost before buying anything. A bed is not the only thing we need to purchase.

Tim, our salesman was very helpful and knowledgeable explaining the mattress and pillows. We bought new pillows but will go back this spring to purchase a mattress.

We purchased a bed about two years from this review. It is well worth the money. Super comfortable, the people in the store are friendly and knowledgeable. Their accessories are also top notch.

The staff was very friendly and helpful.They were very knowledgeable about thier products. Susan took great care of us. Now we wait on delivery 12 days. Let you know more about the bed when we get it.

Excellent service, staff knows sleep and helps you, maybe pricey, but for comfort during sleeping, you get what you pay for. So be selfish when it comes to your slumber.

Our sales associate, Susan Wells was knowledgable about every bed. Not pushy. Patient and has a great sense of humor. The store was very nice. Thank you Susan 😊Our delivery crew was great, efficient and fast. Thanks guys!

We stopped here to look and ended up buying. Gina was the sales person we had. She walked us through all the steps and was not pushy. Ask for Gina and hopefully you will have a plesant experience like we did.

Love our sales girl. She really made us feel at home. They all treated us great. Im going to love my new sleep number bed.

Great experience. Willie was the best sales associate you would want to meet. No pressure, explained the sale, discussed each product and answered all our questions. An overall plesant experience thanks to a very nice young man.

They where very knowledgeable about the beds. They did all they could to help us get the best possible night sleep. Will be back if I need another bed.

Such a great experience! Susan took great care of me & answering all my questions. I can’t wait for my sleep nuble bed to be delivered

Gina took great care of us. Answered all our questions, took her time to help us find our Numbers and the perfect bed.

My husband and I have had the worst and most frustrating experience in dealing with this store.. the worst I have ever dealt with from a chain service-based store, and there were a lot of purchases made this year as we just bought our first house a few months ago. We purchased the p5 king mattress, 2 pillows, mattress pad, and pillow protector on 10/28/18. The salesman took down our info in the store. As we had just moved, my husbands DL still had our old address on it. We immediately saw this on the quote, and our new address was entered. There was some difficulty with switching the new address as the primary, but the salesman assured us multiple times that it would be resolved and there would be nothing to worry about. We were to still expect our mattress delivery on 11/15/18 and a courtesy call the day prior. We walked out of the store with a receipt that had our old address on it. Huge mistake!! I regret not having Dan, the store manager, assist with the issue or following up with him the next day to ensure it was resolved.10/31/18: One of the pillows was shipped to us, and of course, was headed to our old address. So my husband called customer service to re-route the pillow to our current address. The pillow arrived on time without any issue.11/15/18: the day that our mattress was to be delivered. Expecting to receive a call that day from the delivery drivers about our mattress, I prepared our bedroom to remove our old mattress and cleared space for the new one. It was about 1pm when I decided to call customer service to find out the time of delivery. I was told that there had been a change of address on 10/31. I advised that the address change should have taken place while we were still in the store. The CS rep was kind and apologetic but stated since there was an address change back on 10/31, our mattress delivery somehow was cancelled and never rescheduled. There was a lack of oversight on the part of the rep whom my husband spoke with on 10/31. I was told that she would speak with her supervisor about getting the earliest possible delivery date, as the next available would not be until 12/4/18, 5 weeks after our purchase. I attempted to reach Dan, the store manager, but he was not available on this day. I received a call back later that day from the same rep stating that the next available delivery date would be on 11/27/18. Later that evening, my husband received an email from sleep number with an even earlier delivery date for 11/19/18.11/17/18 I reached out to Dan to express our frustration. There was a clear lack of professionalism and follow up on behalf of the salesman regarding our order and address issues. He also was very apologetic but assured us the mattress would be delivered on 11/19/18 sometime in the morning, which is what was stated in the email that my husband received. Again, we would received a courtesy call the day prior and a follow up call the day after from the salesman we originally worked with to make sure the mattress was functioning. He also offered to send a coupon in the mail.11/19/18 My husband used his PTO to stay home in the morning so we could finally have our mattress delivered and end this frustrating ordeal. Can you guess what happened? Thats right. No call, no delivery, my husband received an email stating the delivery was pushed back to 11/27. He went to the store to speak with Dan. I cant speak to this conversation, as I was not there, but my husband told me that Dan was going to pursue a reduction in the total cost. As of today, 11/20/18, my husband has not received a call from customer service regarding the reduction in costs.On 11/27, our mattress was finally delivered.. a full month after our purchase. It was delivered without issue, and the drivers were polite. I strongly caution anyone from purchasing from this store. We never received any further follow up from this store from the last date of contact on 11/19. Sleep number has burned their bridge with us.

Willie is a great guy. Know his pillows. Very patient and helpful, answered all questions. Explained everything that we saw. And best of all we now sleep great!!!

Our sales lady was great! Made us feel comfortable, knowledgeable and funny! We cannot wait to get our new bed!

Super helpful and very personable. Would highly recommend! Store is clean and a comfortable atmosphere.

The staff are knowledgeable on their products and guided me to the correct item for me. I did not go to purchase a mattress, and experienced some upselling, but nothing to pushy. This location has no parking in front, and no rear entrance.

Employees were very helpful in picking out what we wanted. They were never pushy and never tried to get us to buy something extra we didnt need.

Willie was great. Went to the store with no intention of making a purchase. Willie was by far the reason for the purchase.

The salesman was very personable and helpful.. my husband and I bought pillows. We have had them now for a week, and it’s the most comfortable ones we have ever had

We met with Willie. He was amazing, very informative, and mad the buying process fun!

Excellent sales lady and staff great service recomend that store in a heartbeat

My wife and I were helped by three different representatives and all of them were out for our best interests and even helping us secure the best deal once we decided on what we wanted. I never felt pressured by anyone at the store. I would highly recommend them to others as well.

Our consultant, Gina, was amazing! The store was exceptionally busy the day we were there but Gina took her time with us and answered all of our questions. Never once did she make us feel pressured or rushed. We are excited for the arrival of our new Sleep Number bed!!

Bed was great in the store, did not feel the same at home, had to return it.

Store person didnt know to much about the bed. wanted to talk more about her boy,driving to back to school. If I wouldnt have had one for the last 13 years I probly wouldnt have bought one.

It was a unique experience to lie down and to look up and see the pressure points. This will be our second sleep number bed , there have been so many advances since we got our first one.

Gina at the store was awesome I appreciate her helpfulness

Our salesman was helpful, courteous, and very knowledgeable about the products in the store. Overall, buying the bed we chose was a pleasant experience.

Very helpful, knowledgeable. Helped is pick the perfect bed

I felt like I was talking with a first cousin ... it was a family feel. I rarely spend this kind of money on a whim, but I felt completely reassured about the purchase. With the 25 year warranty, this mattress is likely to be the last one I will purchase.

Susan was very informative and we are looking forward to our new bed!

Attentive & respectable sales rep.

Husband and I went to check out the Sleep Number beds as we were shopping around for a new bed. Fairly pleasant experience at first, salesman talked a good talk, tried pushing the sleep IQ feature we told him we had zero interest in using. Seemed rather surprised a young couple didnt have a desire to connect their phone to the bed. But we humored him. Working in healthcare I know that the bed wouldnt diagnose an arrhythmia by showing the Dr my heart rates at night for a month 😂 took everything I had not to laugh at that one. But I can see where he was going with his point I suppose. Came time to say we wanted to think about it and man his attitude changed. Very high pressure. I will NEVER buy something when I am high pressured out of principle. Also not buying the 2nd bed we laid on in our shopping endeavour. Maybe we just looked young and easy to pressure, who knows. Overall wasnt impressed with the comfort of the bed and prorated warranty for a bed that has working mechanical/electronic features. $$$. Maybe were just old fashioned. The salesman as part of his high pressure tactic asked us what the point of thinking about it was (multiple times), because its the best bed on the market. I asked around at work for thoughts on sleep numbers from patients and coworkers. Everyone I asked said they got rid of theirs or knew someone who had one but got rid of it after a few years. Glad we went with Sleep Outfitters. ZERO pressure sales and love our new bed.Salesman also told me PTs, Drs, etc recommend sleep numbers...working in the PT field I know that we dont recommend types of beds as part of our practice. But I guess it sounds nice for a sales pitch.

Consultants are fantastic and so are the beds

Gina was awesome!!! Loved the experience!!!