Great customer service. My mom bought a car there and she wanted to ask for information. A young lady was helpful and they checked and reminded her she had OnStar. We would have never known. Car was recovered by police using OnStar. Great job All Star Chevy for stellar customer service post sell.

I arrived a few minutes early for my appointment and was met by a friendly service rep. I was in for an oil change, tire rotation and a seat belt recall notice. The total time for the service to be completed was an hour. It was a positive experience.

I went in for an oil change, and was done in less than an hour. I had a good conversation with Derald and Christian. I also spoke to Jeremy about buying an extended warranty for my truck. I’m going back Thursday to buy the warranty. Great experience.

Charles was great! Very personable and knowledgeable. All of the staff was very friendly. Mr. Lambert in financing was great!

Got my oil changed tires rotated in a timely manner forty-five minutes I was in and out of there professional staff

I feel they know how and when to service my vehicle to make sure nothing goes wrong. Thanks

They fixed some cosmetic things they didn’t have to and I appreciated it a lot love the work they do especially the front desk gentle men great man all of them

Every one was very customer friendly. Thank you all for that.

Curtesy above board. Excellent waiting area. Lean and comfortable experience

I called the Service Dept and spoke to Chad. My car wouldn’t start, even after attempting to jump start. He made suggestions....checking insurance policy for road assistance, calling tow company, etc. My car was towed in to service department in late afternoon. I received message from Chad early the next morning that vehicle had been checked, problem was simply dead battery, it had been changed, and vehicle was ready for pick up. Great service, knowledgeable service dept., and everyone I encountered at the dealership was friendly and cordial. Happy Customer!

Everyone was great! They made the process really easy and was able to get a new car. Will definitely recommend allstar north to my family and friends.

Excellent service. No problems.

Mr. Derald went above & beyond to help me out in a crunch. I will be coming to All Star North for all future needs!

Fast service! Clean waiting room!

As always, Chad handled everything with professionalism and promptness. If there were ratings for my service writer he would also be 5 stars and 10 out of 10. Thanks Chad for all you do.

The gentleman who greeted me on Feb 1, 2020 is one of the reasons I drive long distance for my oil change service. He is always professional, kind and greets me as though he knows exactly who I am. Although I cant recall his name (and I should), please share my regards and compliments. In addition, the cashier is also to be complimented. Thank you. T. Wyandon

Everything was excellent. Service was great. Wait time was very minimal. Work appears to ha e been done properly. Everything was awesome. I will be back in the future.

They were super nice. Very helpful. They made sure we were happy with our purchase.

Thanks goes to Landen, Charles and the guy that did my financial agreement paperwork. When I tell you they got me in and out with my “green”😂 Shaded Grey 2021 Malibu that I wanted. Thank you Guys I really appreciated all of your hospitality.

Everything went great this trip in for service. I had extra work done and it improved the operation of the vehicle. Big thanks to the service team

They were very helpful even when I missed my appointment and had to reschedule! Thanks so much !

I had a wonderful experience. I bought two vehicles within 2 weeks because of the great customer service that I received from the manager and my sales associate, Savanna.

All Star Chevy North is really an All Star dealership. The place is always clean and the people pleasant. The waiting room is comfortable. Their Service Dept. is the best I have gone to in my many years. I would recommend them to anyone, K

My service adviser, Chad Lambert , was excellent.

Please do not come to this Chevrolet dealership north. The services department is lacking training,and lacking experience (Chad). They do not take no time checking vehicle or diagnosis the problem. Please visit another location ////. Asked for Mr. Joe he wasnt in and no other person was in but the two lazy services adv. Chris/Chad very unprofessional.Drive away to another dear ship

I have a Chevy sonic which is a small small 4 door sedan. Lol But the Staff treats my car as if it was a Larger more expensive car. They truly treat me as a valued customer. And the service to my car is top notch.

I am very pleased with the service I get from Jason. He is an excellent associate and always very polite and helpful. The other associates were helpful and polite also.

Amanda Hammons was great to work with. She knew all details to all my questions.This is definitely the best experience of purchasing a vehicle for me.

The Kind Customer Service & Fast Service!

I started going to AllStar North in 2020 prior to going to AllStar South since 2013 the service was horrible. Everything was going smoothly until about 2 weeks ago heard a clicking noise within my vehicle immediately scheduled a service appt. They’ve had my vehicle since 5/7 not a single soul communicated any updates. I texted to check, Chad responds “we’re still looking into it”. I received a call from Chad explaining their was no noise and if they can keep the vehicle overnight they’d look into it in the morning which was 5/8 I received no communication at all. I explained to him a new message that was popping up maybe a week after the noise he informed me that with this new discovery or communication they’d look into that but of course I received no updates. It’s not 5/10 my wife called and they’re saying “the oil was changed it’s ready for pickup and they found no noise” my problem with this is, I know the issue wasn’t looked into the service advisor was very dumb founded to whatever issue was going on. I spoke with Chad he gets an attitude because “we’re calling as soon as they open and they won’t just throw parts at a vehicle” whatever that’s supposed to mean he proceeds to explain that the oil is changed the vehicle is ready for pickup and hangs up! MY SERVICE EXPERIENCE WAS HORRIBLE so at this point it clearly depends on who’s hired and who’s working at the time. I have another vehicle with Lexus and all I could say is THEY WOULD NEVER. Poor job Chad!

The atmosphere at the North store compared to the one at Sherwood Forest & Airline is like night and day. The guy in the service department always seems as if hes having a bad day whenever I make contact with him. Although I live in Central Ill navigate the traffic to drive to the store in the southern part of town where the staff seems more friendlier and the service seems to be better.

No one explanation of service done, just hand you a bill. Customer service is poor.

Every time I visit I”m very pleased with the the service and professional attention that is given by all the staff

Iam for California I flew to Louisiana because they had my truck that I was looking for. Price was alot cheaper from California. Manager, sale guy was very helpful and humble. My trip was worth every penny

I asked for oil change and tire rotation and I was NOT told when I made the appointment that you dont do 22 inch rims. I was very disappointed after the service was done..

Jason was the best. His customer service respected my time values. He was courteous and polite. The job was done swiftly and I was out of the door in no-time. Thanks, for hiring Jason he was great!

Very friendly and speedy service. From the time I arrived until leaving. Kept me alert of how everything was going. Also took care of a recall on my truck that I wasnt aware of. Totally satisfied. Excellent.

Look at my blessings.

All Star North gives terrible customer service and never give a clear answer for an issue about my vehicle. It’s always “ come another time” , “ that will cost too much against our store “ call this another to schedule an appointment” they never follow through with proper customer service. I would recommend buying a vehicle from here at all.

Very nice a professional, got me in and out in no time

When I arrived I was greeted very well the rep. ask what he could help me with did I have anything in particular I was looking for he/they all took time with me in explaining about the vehicle I purchased I was satisfied and at this time I can’t think of a thing that could have made my experience any better my sincere thanks

I went and got spark plugs changed and now my truck isn’t running correctly. I’ve taken it back twice and both times I’ve been told there’s nothing wrong.

The dealership is very small and convenient The members on the team very knowledgeable and helpful And give very good suggestion And explain what needs to be done and let make your decision

I was very satisfied when I got my car back from the dealership. They did a good job repairing my car

This is the worst place to buy a vehicle. They dont do nothing but lie. My husband bought a truck paid 54,000.00 . Tore up before he got home. Come to find out it had been under water. They wouldnt fix it. It cost us 7,000 to get it fixed. I would run as hard as I could from this dealership. You cant trust them!!!!!!!!!!!

I had an appointment for 7am and my car was ready by 8:10am right in time for me to get to work. This was my first time going there and so far so good! From now on Im making this my reliable Dealership to bring vehicle to when I need services.

Everything was great. Appreciate how they took care of my truck

Everyone was extremely helpful and friendly. The repair did not take long at all.

I dropped my truck off at 7:30 a.m on 8-21-20 i recieved a text message at 3:31p,m chad @ allstarautomotive: it is an internal transmission issue we would have to go into it. i replied ok can you call me. no response. after numerous calls to the place no one ever answers. the people take messages but never returns calls, so on tuesday august 25another message comes thru chad@allstarautomotive: the shaft is broken if we can get it out and it isnt broke all the way threw the shaft replacement would be 469.62 plus tax if the shaft is broke into the case then transmission, automatic- replac 4173.90 plus tax. i didnt respond to that message because after speaking to chad i explained my frustration about not recieving a call back.he seemed to not care. so again from that point i would assume he would call and keep me updated. that never happened so on friday the 28 i went to the service department, he told me that it may be later that day or the next day taht my vehicle would be ready. i left frustrated still not knowing if it was the minor or major issue . finally at 11:34 a,m i get another message chad@allstarautomotive hell gregory mitchell your vehicle is readyi replied thanks im on my way. i rushed up there paid for the minor issue which was still pricy but hey what can i do, i left went home then checked my oil percentage it was still at 19% isent another message for them to call me back, called the phone number and left message to no return call so i looked on my reciept and seen a supervisor number called and left a message he returned my call within 10 minutes i explained what happened he assured me they changed my oil and explained a issue i had that chad stated i would be getting the 99 diagnostic fee back. he cleared that up and i drove back and had them reset my oil percentage. it was so frustrating to be the customer and not recieve proper communication from a service center. i will never again return nor will i allow anyone i know retuen to allstar north.

Chad & Dewanye in the service Dept are great

The salesman Josh Tilley was very nice. He explain everything to me about the vehicle

Amazing service and super fast.

Everyone went out of their way to make my buying experience the most pleasant

Professional, loyal, efficient, and always friendly.

I am used to someone going over the work I have done on my truck without having to ask. Thats not cool. It has happen more than once.

The service was good, however the customer service I received from Chad was very unprofessional. The communication via text message was extremely rude and I will no longer have my vehicle serviced at this location.

Easy to schedule, in and out in a very timely manner! Kept me updated!

Was very kind fast and friendly and try to find the best interest for me. Love it

One of the best experiences I ever had at a dealership for as on a service side.

Awesome place to get warranty work done as well as a oil change done

Mr. Tiger. Awesome to work with.

Our car buying experience went smoothly and everyone involved at the dealership was kind and knowledgeable.

No one wants to be held accountable for a vehicle they sold you. A bunch of a run around, manager this, manager that. Set an appointment for 7am and still took them 4 hours to even do that. I definitely do not recommend this dealership.

Came in for scheduled oil change. Was met at the truck by service person. Was in and out very quickly.

Jamie was super nice, go see her! :)

Mr.Darell and Mr.Brumfield were very professional and displayed outstanding concern about my service.

Took my truck in for the recall fix. Was done in less than an hour..

Wait time was good .

The dealership on Plank road treats you as if you are purchasing a million dollar vehicle on an oil change, communication from the advisor was frequent and fluent! Thanks

Best service ever!!! There were fast and Professional.

I purchased a vehicle from this dealership in October of 2019, was told I would receive some new front floor mats and an tire inflation kit since the vehicle did not have them or a spare. Weeks went by and I received no call to come get them so I called and spoke with the sales rep and he said he would have to order some. More time passed by and still nothing so I called again and was promised again there would be floor mats. I received an email a few weeks later stating it was time for service to my vehicle, I replied I would not be bringing my vehicle to them due to unfulfilled promises. The sales manager reached out to me after that and told me the salesman that sold me the car would personally be bringing me floor mats to Mandeville where I live but could not promise a tire inflation kit now. Weeks have gone by and I have not seen nor heard from anyone here. I would not recommend buying from here because they do not hold up to their promises.

Came to get an oil change today now theyre saying they cant do it today. I only see one person waiting never had this happen before.Came in today 12-14 -19 for an oil change great service fast and friendly. Service guy great customer service. Yall get a 5 star today.

The staff was very polite and professional and made sure that I was satisfied with my service

Everyone was pleasant and very helpful

I had my vehicle in for an oil change last week and I was amazed at how quickly they completed the task. Also, I was very pleased with the way I was treated. The young lady helping me was very courteous and really made me feel appreciated. She went out of her way to see that I understood what they were doing and gave me some pointers on what I needed to do periodically in the future. Ive dealt with many car dealers in my life and this one tops the list. The young ladies name is Alene (SP?)and she is a valuable asset to your company and should be recognized.

Lovely customer service.

My experience at the facility was one of complete satisfaction. The representatives were friendly and the coffee was excellent!

My battery was bad. Jason took real good care of us.

Stopped by at 4 PM one afternoon to get another key fob for a vehicle I purchased elsewhere. The job took longer than expected but the man in parts, the girl in service and the mechanic all stayed late so I wouldnt have to come back another day. I would give them 10 stars if I could. You dont get customer service like this just anywhere. I WILL be back and I heartily recommend them.

Excellent, they found a nail in my tire while rotating my tires which they repaired and save me a headache of having a flat tire somewhere on the road. 👍

Prompt & Courteous service

We have been customers for several years.. Thanks for your service!!

This service department is great. Fast, accurate, fair priced repairs is what I expect, and what I always get. Keep up the good work.

All Star Chevy North located by the BR airport is the best dealership when it comes to price, service, and friendliness of staff. Their service manager Darryl is top notch. No BS, just the plain truth. Chad and Aline (sp?) the two service advisors are great in handling all my questions on service requirements but at the same time are not pushy in persuading me to do something that I don’t think is necessary at the moment. Very honest people with great service techs. Noel is the bomb when it comes to diagnostics. I bring all my vehicles there and the others are a Nissan and Honda. That’s how much I trust my product with them.

Extremely friendly and knowledgeable staff. Starting from setting the appointment to arriving to the dealership and interacting with the service representative to waiting for the inspections results was awesome! They were ready as soon as I stepped through the door and took detailed notes on some of the issues my Chevy Cruze had. They were attentive and were able to describe their recommendations In a timely manner. I took my Chevy Cruze to Supreme Chevrolet in Gonzales and the service or lack there of was terrible.I would prefer to drive 30 minutes to Chevrolet All Star North where I know I will be well taken care of. Thank you to your mechanics, staff and management. My wife and I will not go anywhere else to get our Chevy Cruze serviced.

My advisor Jason Brumfield was the best.

Service was excellent. I needed an estimate for repairs which happened to be a time sensitive matter. The service department came through sooner than I actually expected. Paperwork was detail specific which was very beneficial.

Ken Tate was a great salesperson. I couldnt have asked for someone with more knowledge and an interest in any questions I had. The management staff was great, as well, ensuring that I had a great experience. The paperwork process was a speedy one which is exactly what I had hoped for. The facilities were clean and modernized. Everyone was super nice at the dealership and made my overall experience a great one!

These guys are awesome. I couldnt have been treated nicer. My truck went in at 9:15 and was back out just after lunch, like the service writer promised. I will definitely go back for future service.

I had a great experience at Chevy All Star North. I was helped by Tiffany & I couldnt ask for a better salesperson. Tiffany helped me find the car I wanted & the finance department went above and beyond to make sure my notes were as low as can be. Everything was professional & I felt that this business wanted me to have the car that I wanted. I would recommend this place to anyone looking for good service & a great car.

This dealerships service department is the best. They always do a great job working on my car and are very reasonable with the service prices. Darrel is the best!

By far the best dealership I have visited over my many years of Vehicle purchase and ownership. Clean and comfortable dealership with convenience amenities in the customer waiting area.Fast and reliable work in the service department by courteous, knowledgeable, and friendly staff.

Clean and friendly with smiles

(November 2018) There have been some issues with a weird possessions of my car. Lights and sounds are confusing everyone. While this causes a lot of stress on my side and theirs. While I know everyone is working their very hardest, I am looking forward to getting my car back soon. And I do apologize for my attitude. While it is no excuse, holidays and lack of vehicle increases worry.So far we’ve diagnosed and rediagnosed and scratched heads, but they are keeping up the hard work to get me mobile again. (Also didn’t want to work in my car anymore once I posted my original negative review, agreed once I recanted) (3 stars)(January 2019) Can’t add a new review, so adding to my previous one.Engine light, reduce engine power light both came on and car started to shake and wouldn’t go over 25-30 mph. Took a couple days to be seen, throttle body needed to be replaced. Done within two days and nearly matched my monthly car note. Staff was very helpful and much more courteous this time. They even seemed to recalibrate/fix my tire pressure issue. Great job All Star Plank. Thank you to Chad and Ethan! (5 stars) made up for the previous issues.I will continue to return to All Star Plank for now. 😁

Let me 1st start with I did not purchase my 2011 Tahoe from All Star. This is the 2nd time that I have went to the service department at All Star North. Both times the staff has exceeded my expectations. Pleasant & polite and looked happy to see me walk through the door. Fast service too! Yes this is what you should expect from a business that is open to serve the public, or that you are engaging to provide a service for you. I have found that this is not true everywhere. I will be back! As for the dealership that sold me my 2011 Tahoe, that gives free oil changes as long as you keep the front tag on the front of your automobile... I will not be returning. As the saying goes....nothing is really free!

Quality work and great customer service

All Star Chevrolet North is always helpful. Ive had several little things that needed attention in the last couple of months and each time they were courteous, looked at my car, and told me what was needed and the cost up front. The last time I had to leave it overnight so they could get a part. It was done first thing when the part came in and was ready before I expected. Bought my car from them and Ive had them service it.

Got a really excellent deal for my nephew. Excellent service. My “family preferred” car dealership!

Ive put my app online someone was suppose to call me back neve3 did there not in a rush for business at all when I spoke to the guy David he didnt care I even decided to go else where poor service I wish I didnt have to give a star

Great