Great service. We called and the next day service was done fast and efficient. We encountered an issue and they came back and fixed the next day. Highly recommend.

Overhead door company of Baltimore is one of the best companies in the industry. Always standing behind their work and going above and beyond to properly repair or replace your garage door and dock and door supplies and service as well as installation of new products.

As a company owner I was in an emergency situation for a door repair. Overhead Door of Baltimore was able to not only repair the door very late in the work day but also finished the job in quick time. I cannot say enough about how easy the process was from start to finish. The technicians Tim and Matt were excellent!

Very bad service and customer service.They came to do normal service to the door but they broke it and ask for $400 just for first visit without doing anything except leaving the door not working!! They even rejected to turn it back as it was!!

Excellent installer of smoke and fire curtains. They use Smoke Guard products which manufactures their products in the USA.

Good customer service, and good work. We are very pleased with the service we received. Ron, our technician, was competent, skilled, prompt, polite, and professional. Steve, the office manager, kept us up to date on our order and gave us a fair price. We couldnt be more pleased with this experience. Highly recommended.

Bill and Rob did an excellent job on the installation of our pharmacy gate today!!

They try and charge you for way more hours then they actually worked and hope you do not notice. They also charge .75 hrs for travel time and do not inform you of this before they come out. Would not recommend. Way over priced. Will not be using this company again. Worker was here from 10:30-12:15 and tried to charge me for 3.5 hours. Management took off .5 hours to help but they still way overcharged me.

I have never worked for a better company.

The only issue we had was that the company did not provide any quote beforehand, including the labor cost ($98) and the charge for the distance from the company (within 30 minutes drive; $20 something). The job was really simple, and the worker (who was nice) mostly did the basic maintenance work and told us some tips of garage maintenance, and not the issue we had a problem with (which was about the top cover of the garage wall control). We didnt understand why he was doing the work we did not really ask for. The worker basically said the cover is no longer available to replace it.In the end, it all took no more than 10-15 minutes. At the end of his work, we were suddenly presented with $150!!! We complained to the management who was defensive, and at the end, a supervisor lowered it to $100. We did not even get a receipt. If we had known it would cost this much for such a simple issue, we would not have asked for their service.If you can, avoid this company.

My experience with this company was very bad. While they replaced the spring on my door, they proceeded to charge me 1.25 hours travel time to drive to my location on top of the hour they took to replace my spring. In addition to a $9 fuel surcharge.This was not disclosed when we originally called them to make the appointment, but only after they had completed the work and presented us with the invoice.I find this to be outrageous but to not inform the consumer beforehand, I felt they have heard out comments before and the way to deal with it is not tell the customers until it is too late.My recommendation is to find a more reputable company to do your work.

Needed a new for spring for contractor grade door, 20yrs old. They made a new spring to match. Cost the same as any I priced on the web but I new it fit for certain. Great customer service

Great place to work, great quality products. Prices are a but high but kind of worth it for the quality of labor and warranty. Not that easy to find

My experience was very poor. I needed a repair, and was told they would arrive between 8 and 12. At 12 I called to see where they were. The lady that answered the phone was very short with me. She put me on hold and told me the tech was delayed and it would be about 2 more hours or I could reschedule. Nobody bothered to call me and tell me that the person would be late after waiting that long time. I will never attempt to use this company again.

Unfortunately I had deal with this company for an existing garage door on my house. I could not get people to return my call(s) after sending pictures of the damage and stressing the fact that I live in a HOA community and needed the repairs completed immediately. So the verbal quote I got over the phone included fee for gas because I lived in Harford County. I never received a call back and garage repairmen wouldnt/couldnt work on the garage door because Overhead Door only services and sells parts exclusively. Long story short is that I just bought a new garage door instead of replacing two panels from Overhead Garage Door Company. It was unfortunate that it came to this because the people were friendly every time I called but my issue with my garage didnt seem to be a priority for them unfortunately and thats why I would never use this company again for any garage solutions.

I had Overhead install 3 doors for me some years ago. I need to replace one of the panels in one of doors. They are unable to help me with a replacement panel to match my existing door since they do not keep records past a certain date. They wanted to send someone out for a service call. So much for trying to pick an installer that has been around a long time.

Best commercial door installer in the metro area.

I work here and always a pleasure to come to work

Best overhead door company in Maryland .

A great place to work .

They did a good job but I should have shopped around and gotten other prices to replace the main spring.

Great company to retire with

Decent