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Maaco Collision Repair & Auto Painting
5600 York Rd, Baltimore, MD 21212, United States
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Maaco Collision Repair & Auto Painting
Comments
Re
Review №1

I would like to thank Ms. April and her Staff. I was referred to this Maaco by a solid Auto Shop, so I had little concern about Professionalism. I was told to ask for Ms. April to get started. I would like to thank Mr. Tony for suggestions on repair without leaning towards my Insurance Company, my car is before 2010. When I picked up my car, I couldnt believe it, there were no words to be said! And anything after that, you would have to see it for your self, nuff said. I was also referred to a Professional rental car Company ( you have to ask when you come to this Maaco). Im thanking Ms. April and here Staff, there are no words to match the final result. Thank you again.

ka
Review №2

Excellent service, on time actually before the expected delivery date, the work looks very professional and the value is exceptional. Miss April is an honest and courteous lady who was nice enough to send me home with a Uber service on the house when I dropped my car off. Mr. Tony is also very honest and professional, he was very thoughtful to give a repeat customer discount. I would use their service anytime again and recommend to my friends and family.

DO
Review №3

This was by far the BEST EXPERIENCE EVER !!! I went into this particular MACCO ( 5600 York Road) looking for a simple paint job to bring my car back to life. The staff and Tony the estimate manager greeted me with such pleasure. He took a look at my car and explained in detail exactly what I needed to get the results I was looking for. He answered all my questions, he was patient, knowledgeable, and the cost was VERY AFFORDABLE !!! All I got to say is the car I left is not the car I got back. My car looks AMAZING. The repairs and paint job exceeded my expectations !!! I definitely recommend their service to anyone, heck Im taking my second vehicle to them. Two new cars without the car note. 💯

Re
Review №4

I originally went to Maaco to get the rust spots on my roof repaired, but Tony was very knowledgeable and asked if I wanted the entire body of my car redone for an additional fee - something I got excited to think about because A) its been a while since my car got some love on the exterior and B) I also had a large scuff mark that had been sitting on my passenger door on the drivers side for well over 6 years so I figured it was time to get rid of it. My car looked amazing when I picked it up.Fast forward to just a couple weeks after I had my brand-new looking 2012 Honda Civic and someone side swiped me while I was parked.. I was devastated. I called Maaco and they gave me a good deal to fix what was, such a short time ago, flawless.Lets hope I can enjoy a wonderful paint job a little longer this time!

TH
Review №5

Had the full car painted two tone. black with yellow trim noticed a lot of incomplete work was very disappointed with how long it took they had the car for 3 months cost me over $2,000 with a lot of Nicks here and there Im only given two Stars I got a 5 year warranty but I would never take it back to the location that I went to in York Pennsylvania somehow they lock the license plate switch inside the trunk I have to slice open the trunk to get it out they didnt put the door handles back properly now they stick out off the doors I will admit the paint job was fairly decent but you can see holes in the paint bubbles a lot of in discrepancies that I dont like this year 2021 Im going to take it to a different location under my warranty Ive added just a few photos of the detached handles and the bubbles and holes in the paint I hope the next shop I take it to does a better job. ( The Broke Comedian )

Ju
Review №6

Best decision ever! My Subaru was in bad shape-front, but Tony and his Team did an amazing job!!! Other auto-body shops were not willing to work with me because I was paying out of pocket. I love this place! I will be back!Its a Family Affair! I was so pleased with the work and pricing that we brought my moms care to be repaired. Another Win! Thank you so much Tony and Team!

Lo
Review №7

They did a good job on my mustang also very nice people I will be taking all of my vehicles to them for panting ⭐️⭐️⭐️⭐️⭐️

Ar
Review №8

Maaco on York Rd is the best in the business, Made my 2003 Lexus SC430 look brand new again, I wish I could post pictures to show you guys. Man I am super satisfied, my forever paint & body shop, and did I mention affordable? I trust you guys with any project!!! Thanks Again!!!!

Cy
Review №9

They took great care of my 2006 Mustang. They made her look almost brand new again! The staff is friendly and caring. I have spoken to other customers in the waiting room that feel the same way.

Se
Review №10

The work they did on the car was great, but they underestimated by about $2500, so not happy with the end result.Ended up needing some frame work and HID headlight assembly replacement, which I would think is estimating 101 for someone with experience.(also have a quote from Caliber for reference btw)I wouldn’t go back for other work based on not knowing what I’m getting into price-wise.

Mo
Review №11

I had urgent body work need this morning with my minivan (a flap was dragging from the front bumper after my teenager accidently drove over a parking lot cement divider). Needed to have van safe a drivable for our beach trip that starts today. Tony and his team saved the day! Kind, professional,quick,fair price. Ill be back!!!

Jo
Review №12

Good Day,I was very please on the finishing touch on my Lexus Rx300, I would highly recommend Macco to my family and friends. I was so pleased with the service I order some new rims to compliment the new look.Thanks Macco,John H

Ra
Review №13

This Maaco location took EXTRA long with my vehicle the paint job was decent but could have been better they kept lying about how long my vehicle was going to be done once time I called they said 2 days there are 10 car ahead of you in detailing next I called there’s 13 cars in front of you detailing they will just lie and lie then went it was finally finished I came up there checked it out my car could not start up and mind you I showed him there was a specific way have to do it since it’s a race car but instead of telling me it had a problem they ain’t say nothing I had to ask THEM now that’s just not cool to not speak to your PAYING CUSTOMER but there’s just a list of small things they could fix about this business customer service wise but like I said they actual job was decent.

Be
Review №14

Tony, provided me with excellent professional customer service. Vehicle was completed on the estimated date, paint job was excellent. Would highly recommend to friends and family.

Da
Review №15

Very wonderful establishment. Both April and Tony were professional and worked as fast as they could to repair my vehicle

ro
Review №16

Not only is the customer service is on point but the work is very detailed to perfection I sent both of my cars to ma a co on york road and they did a magnificent job I will continue and recommend anyone who looking for auto pant and body work to this shop.

gr
Review №17

Tony is the man!! Great paint and body work. My car is looking better than ever. The price was reasonable, and the staff is great. If you are in need of work done to your car, this is the place!

te
Review №18

My vehicle was serviced at the York rd location. They did a great job on my H2 Hummer I love it. It’s exactly how I wanted and it looks great they even installed my new lights. They will be highly recommended on my part keep up the good work.

ly
Review №19

Just wanted to say ty to Tony and April for going above and beyond when I bought my 2018 Honda Civic to them. Although it was declared a loss they still kept in touch with me keeping me informed of the conditions...ty guys I really appreciate that!!!

Ke
Review №20

So far so good! Easy same day appointment, price is really good, and service was A+

Se
Review №21

These people repainted my old ex-cop 2008 charger, it had multiple holes in the body from cop use, antennas ect, and multiple rust spots, and worn paint and scratches everywhere. They painted and repaired this car PERFECTLY, I’m saying it litterally looks like it just came off the lot, no rust, no holes, no imperfections in the paint. And the customer service was stellar. Legit I will never take my car elsewhere to get painted. Tony upfront has amazing customer service as well. Thank you all and God bless

Br
Review №22

Tony is awesome! Very professional and provided excellent service! I highly recommend this location for any car work.

Ma
Review №23

Well they were very business. Indeed and professional I recommend them to anyone

ca
Review №24

Mr. Tony is literally the man, this is the second vehicle I have brought to him and he always does an excellent job

Ja
Review №25

Excellent job done here! They repaired my broken gas tank door free of charge and did an excellent job on the body and paint work. I greatly appreciate their service!

Ca
Review №26

Tony is a scammer. I gave him 2500. And he nowhere to be found. If anybody have information on him contact me please. Yes I’m getting police involved.

Ra
Review №27

I took my old Mistubishi Galant there after an accident and I went to get a estimate from the Customer Service representative (April) who was extremely professional and nice and help guide me along the way with Costs and prices. I had a deadline to have the car done and she was able to get it done on time, she told me if I found out later there was minor issues to give her a call within 48 hrs and she would get someone to fix it. Here are some before and after shots.

Ti
Review №28

Painted my 2006 Yukon Denali back in November and did a wonderful job. I waited to write the post because I was skeptical. However, the paint job is still beautiful and the customer service provided by Mr. Tony the best. My car had some scrapes caused by my son clearing snow. They touched it up and removed the scuff marks free of charge. That is customer service because it was totally my fault and not a warranty issue. I am all about customer service and this location is all about return business.

Ma
Review №29

Amazing Paint job on time and they stuck with me when i was second guessing my color Quality service!!!

Ra
Review №30

Arrived at 9a on a Saturday. Left at 9:40a when they never opened their door.

Ma
Review №31

My guy Tony took great care of me. My car was immaculate once it was finished, no complaints 5 star service.

Lo
Review №32

Oh my boy Tony really took care of me best paint shop in b more

Br
Review №33

Very professional but friendly. The work looked way higher quality . 1985 Monte Carlo

Br
Review №34

Used the end of the year deal to get a new paint job and it took half off our total. Got an entirely new color put on. Paint job was sleek and natural-looking. Would absolutely recommend and we are taking our other cars to him as well!

Ly
Review №35

Let me just say that this was my 4th vehicle that I have brought to this location for a paint job... I was satisfied with every paint job so that’s why I continue to bring my vehicles to them...however my latest vehicle is a 2008 Black Ford Expedition that I’ve had for more 11 years...I can’t put my excitement level into words...1st the paint job is immaculate hands down the vehicle looks better than the day a drive it off the dealership lot...2nd they replaced my front headlights and ford emblem this is the cherry on top...Beautiful Beautiful Beautiful...Now my Black Beauty is Gorgeous again...Thanks Tony you are the BEST!!!

Za
Review №36

Excellent customer service! Did a great job on my paint job. Took a little longer than expected but it was worth it. Highly recommend.

M
Review №37

Tony took great care of me with a good estimate, and my car was immaculate once it was done.

Ej
Review №38

They did a amazing job on my car color change from black to orange I’m in love with how my car turned out the staff was very helpful and professional would definitely recommend 10/10 service

Sh
Review №39

Service was courteous, friendly and estimated quoted price was what I paid.

My
Review №40

The customer service was great from Tony Mccallister. It was an awesome experience and my car looked amazing when the job was done.

Ke
Review №41

Tony was great to work with! Reliable, timely, honest, and not to mention Maaco was the lowest of 3 quotes. Highly recommend.

Kr
Review №42

This was my first experience getting body work done. Some guy hit my parked car and was very confused about repair options. After a recommendation from my regular mechanic, I went to Maaco. Tony took care of everything. He not only did a really good job on the car, also contacted insurance company on my behalf about supplemental payments. Communication was very clear and professional. I will definitely be going to Tony in future.

Ar
Review №43

I have a 2006 Chrysler 300. The car was sitting for 3.5 years. Alot of rust and paint damage. I took my car to this location and my baby is looking better now than when I purchased it. I am very happy with their work at this Maaco. I have three other cars that I will definitely be taking here.

A
Review №44

Got Betsy back and she looking showroom good. The work was great and they took care of everything start to finish

je
Review №45

Went for a paint job extremely friendly staff, timely service, and the finished product was great. Would use service again and recommend them as well.

Da
Review №46

I needed a refresh for a deep scratch and a dent on the rear of the car. They took care of it quickly and you cannot detect the previous dent.

Pa
Review №47

Best prices ever for a high-quality paint job. Before I Took my car to macco on York rd my vehicle was painted red spray can painted.. by the previous owner and when it came out of Maaco the car looked brand new!! you’ll probably never get the prices that this macco gives to you anywhere else. My car is beautiful now thanks macco!!

Ma
Review №48

The employees were helpful and awesome.Tony McAllister was fair, patient, and very helpful. I would recommend this to anyone.

jo
Review №49

I have a 1998 Mercury Grand Marquis. The guys at Macco on York Rd in Baltimore, Maryland did a GREAT JOB 👍🏿. Tony help me pick a great color for my baby. Tony thank you bro. Everyone ask where did I get that paint job. The Price was great as well. Tony was great again because he doesn’t try to push higher money things your way. Just the must have items. Job well done guys, thanks again.

Ad
Review №50

Great job on my chevy work truck! Just what I needed and expected at fair cost.

Ju
Review №51

Teehee... so Im a rather frequent flyer to this establishment. Three cars and I keep hitting things. You know like curbs and parking poles... anywhere I only take my cars to this Maaco. April has been a long time companion in this journey. She is always fair, funny and knowledgeable. I trust her opinion and insight. Now, say it with me yall, Duuuuuuvallll!!!! Yes as in Jacksonville. My brother from another mother Tony is the best thing that has happened to Baltimore from that town. Tony did everything in his power to get me fixed up and to work on time. I was only 15 minutes off!!!! He is too cool for school and oh my goodness funny. A man of good character he keeps his word is honest forthright and did I mention funny. Now we all know I could have taken my car anywhere, and the options are vast, but I prise whether its a scratch or dang near totaled this Maaco the one on York Road is where you will find me. April and Tony thanks for always having my back, looking out for me, doing outstanding work and keeping my costs reasonable.

St
Review №52

Not good at all

Ma
Review №53

This was a great experience honestly. I’ve used Maaco before at a different location and the service and work was terrible that I never thought of going back since 2011 but this place really did good with my car

Re
Review №54

Excellent customer care. Excellent painting to my vehicle. Very pleased with all of the work performed on my 2008 Chrysler Sebring.

La
Review №55

They were very professional and communicated with me every step of the way. I would definitely recommend them and I would personally use them again in the future

al
Review №56

Very professional, great timing, solid pricing, good work, excellent service in the general! Tony puts in the work and makes sure his customers are happy!

Da
Review №57

Ive worked there a long time. Good quality work. Pleasant staff.

Li
Review №58

Paint job good

DJ
Review №59

Got quotes from body shops up to $4000 to paint my 88 which is more than I paid for the thing . They got me done for $800 and I am more than satisfied. Got complements every where I drive. Will be back

Ca
Review №60

Very professional and great work ppl keep talking about the car

Ju
Review №61

April is my favorite and Tony brother you are amazing.

RE
Review №62

My Second time getting A vehicle painted here, and all I can say is staff is awesome and my vehicle looked brand new when they were done with it.

Al
Review №63

They don’t seem to know about their own advertisements for specials.

Al
Review №64

Maaco on York is AMAZING. They not only repaired my car back to basically original condition, but did so by taking their time and thoroughly restored each part of the vehicle. They were also able to offer me the lowest estimate I’d received out of 3 and rang true with that estimate through to final payment. April is a great communicator and I’m very pleased with her professionalism. She saved me money anywhere she could. Would definitely visit Maaco again in the future!

ib
Review №65

This was the greatest experiences I had when it comes to body work. I highly recommend this location to anymore who wants the job done right.

Br
Review №66

The services was great and the employees are nice and my car looks great.. will be coming back& definitely Recommend thanks Tony

Bi
Review №67

Great service, very friendly, and really worked with me to get the lowest price possible.

Sa
Review №68

Made an appointment, went in with the part. The man up front was definitely not happy to be there or talk to me. Before I even walked in, he yelled at me that it was gonna take at least ten business days, he cant paint match it, and then he wanted me to write my information on a random piece of paper for him. Didnt even want the make or model of my car. Told me I needed to find the color myself then call him. While I would have been understanding of this, he wasnt polite about it and made it clear that he didnt want to do this job. So I didnt give it to him 🤷 I went to the MAACO in timonium and got excellent service instead.

Sc
Review №69

They did a great job for a very good price

De
Review №70

Great quality work, great price, very professional I definitely will be going back with my other vehicles.

gl
Review №71

April is the greatest and everyone else there at Maaco really put the customer first. Quality work. Thank you for a very pleasant experience.GB

Mr
Review №72

Thanks to tony the best work ever my truck look awesome amazing

Ja
Review №73

When I dropped my vehicle off, I was very nervous because of past experience at a different location. They communicated very well. April kept me updated. She was very sweet and informative and did not let the insurance company half a** it. I had a hunch that my AC stopped working due to the accident and sure enough, it was. April contacted me immediately and informed me.They had my vehicle longer than expected but it was so worth it. When I picked my vehicle up, I was shocked. It looked brand new. Not only does it look brand new, it rides brand new as well. When I picked it up, I noticed a piece that I mentioned to the insurance company wasnt fixed. Called April, she ordered the part right away and will be contacting me to come into have it put on. Thank you so much April and Maaco team. Hopefully in the future, I wont have to return but in the event I do, Ill only come to this location!

Tr
Review №74

If Im not getting any dents fixed, not sure why Im bein charged hundreds of dollars more than advertised. Was told it was because its gona need alot of sanding because the clear coat is peeling. Am I wrong, but dont you have to sand the whole car anyway? Feel baited and switched as usual. The Liberty rd location didnt play these kind of games, wish they were still open 😔

Ka
Review №75

Good paint job. Got my bumper painted for $500.

Ro
Review №76

Shocked the hell out of me really like this maaco location🔥🔥🔥🔥🔥🔥🔥

Mo
Review №77

Tony Mc Alllister was awesome he really has excellent customer service skills and very polite and friendly and my paint job was excellent I definitely will recommend any body to come here.🙂🙂🙂

Ke
Review №78

Good timing and great work 👍

Al
Review №79

The service was performed quickly. The paint matched perfectly. The only issue I saw with the install of the bumper cover was that is didnt fit as snug near the base of the headlights. But since I brought the bumper after market that may be a defect.

Be
Review №80

OMG, Great price great work great people.... Mr.Tony assured me that my vehicle is in great hands and everything is going to be OK... An that’s exactly how it happened.... i’ll be back when I get a similar’s check... lol

Ba
Review №81

Great customer service and excellent quality of work.

Je
Review №82

Knowledgeable staff. Easy to work with. My car took a couple days more than they told me but wasn’t their fault, Ford didn’t send materials on time

Mi
Review №83

Best Maaco in town great service & timing!

Ri
Review №84

Ms April is awesomely 👏 helpful . The outcome of their work to my car really deserved a five stars ⭐️ Rating. The paint job restored its original look when we bought the car 9 years ago. I therefore recommend, Maaco is the place to be for your car and me. :D

Ea
Review №85

Great job on my truck repaint and bumper damage. Took a little longer than expected, but well worth the wait. Great prices, too.

Da
Review №86

April and Matt are a great time with awesome personality. I love the work maaco did and will return when ready for more body work on my car.

El
Review №87

They did A great job

Mi
Review №88

The service I received from Maaco was great. The professional way they handle my vehicle was beyond belief. I was updated daily by Mike a true service guy, if I could give a sixth star I would.

Sh
Review №89

I had my bmw bumper repaired here and they did a wonderful job I have absolutely no complaints everything was perfect from getting a quote to getting my vehicle repaired and painted and miss April is wonderful she helped me with any questions or concerns I had I will most definitely refer customers to them they were hands down THE BEST

La
Review №90

April was amazing in handling my repair as the manager of the location of York Rd in Baltimore. Thanks for taking care of my baby AKA my Mercedes.🎉🎉🎉🎉🎉

Mo
Review №91

Called to get an estimate for a lip kit. Got put on hold twice. When I finally spoke to someone they were rude and did not seem to want to be bothered. Followed by an outrageous price that I felt was to scare me away because they did not want to paint my kit. I called Laurel Macco and got a estimate for 300$ cheaper. I honestly expected a better experience considering their ratings on google but you live and learn.

La
Review №92

Great customer service. April is very knowledgeable and I am very satisfied with my new paint job!

ma
Review №93

Did a beautiful job with her truck the price is very reasonable they got it done within a week which I thought was amazing because of the time of the year Im definitely going to use them again

J
Review №94

Really good service. Used them Twice with no problem. Thank Maaco

Jo
Review №95

April Goodman is an excellent customer advocate to your insurance company.

Ja
Review №96

Great service I love my car thanks so much.

Ta
Review №97

Awesome experience

Da
Review №98

I wouldnt even give them 1 star. Their communication is terrible. I put my car in their shop to replace a door and paint it. I asked them how long it would take they told be 2 days. Its been 5 days each day i call they just keep saying it will be ready the next day. Be prepared for your car to be in this shop for 1-2 weeks.

Ra
Review №99

Great service and professional painters couldnt ask for anything else.

Ma
Review №100

Been a customer of Maaco for over 12 years always satisfied with their work.

Information
75 Photos
100 Comments
4.5 Rating
  • Address:5600 York Rd, Baltimore, MD 21212, United States
  • Site:https://www.maaco.com/locations/md/baltimore-11674/
  • Phone:+1 410-870-7828
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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