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K & S Associates
3939 Falls Rd, Baltimore, MD 21211, United States
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K & S Associates
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Tr
Review №1

Mr. Khan and K&S are a BLESSING to our community. They diagnosed the issues with my Maserati and gave me a very thorough report. They provided quality work with professionalism in a timely manner at an extremely fair price. Mr. Khan’s family has been providing high quality services at fair prices to Baltimore for many years. I HIGHLY recommend this establishment.

Al
Review №2

Honest, knowledgeable & friendly. It doesnt get any better than that.

Al
Review №3

K&S was a wonderful auto shop for our two Toyota vehicles! Highlight recommend. Fantastic customer service and so welcoming.

Er
Review №4

Stopped in because it happened to be where I was when I realized I had a flat. They took care of my flat quickly and even replaced a missing lug nut for me. I couldn’t be happier to have such a great place in my neighborhood.

Jo
Review №5

This place is fantastic. They are incredibly friendly, very reasonably priced, and do an excellent job communicating what work needs to be done, why it needs to be done, and why it costs what it does. I have recommended K&S to friends and co-workers and they have all had an equally great experience.

Ma
Review №6

This shop doesnt seem to skrew around with upsells and extras, they just want to make your car work.I came in with a brake related squeek at low speed and a separate rattle, they figured out the latter quickly (rusty heat shield), and when they couldnt find the issue in the former, they told me so after checking for any potential safety issues, deeming the car safe.I did end up taking it back with additional data about when the sound happened and so forth as the sound only happened after driving the car for a mile (understandably difficult for a shop to reproduce). During that second visit, they fixed the issue, and got my car back promptly without pressing me to pitch more money for additional suggested repairs.This is where Ill take my outback for the foreseeable future, they fix the problem and dont try to hassle you for more money if there arent real issues.

So
Review №7

David is a genius. In the field of car repairs, he has the energy of a teenager and the wisdom of an aged wizard. He can explain car problems in such a simple manner that even people with little or no knowledge about cars can understand the details. Highly trustworthy and recommended!

Pa
Review №8

This is the best auto shop I have ever had. I have been a customer for over twenty years and stopped only because I bought a Toyota which they do not service . But two Audis,a 17 year old Mercedes, a Honda, and many Volvos have been serviced . They are experts and are completely oriented to their customers. Their prices are fair and they will work till the job is done right.

Mr
Review №9

Its extremely rare to encounter a business, in this area, in this industry, that makes you feel like you are an old friend they havent seen in years. Even though I live in Fairfax, I would make one long journey to spend my money with these guys.Thank you for your service and help today. Hopefully, the information provided to Jane will be what she is looking for to move forward. Ill be be in a week or two to have some maintenance done.

Br
Review №10

Finding a good mechanic is like finding a good doctor. Once you get one you dont want to loose them. I found K&S honest and fair. They fixed what needed doing and didnt push other stuff they could have. Also did quick work and was easy to deal with.

Ch
Review №11

Great place, honest and trustworthy team! Saved me from buying a car that had engine issues by doing an inspection. Whichever car I buy, theyll be my new mechanics!Update: a year later, K&S saved me again by checking out an urgent issue with my car and getting the warranty claim filed etc. These folks are just the best. Straightforward, very very skilled, efficient, and awesome people.

Mi
Review №12

Great personnel that work here. I recommend there services.

An
Review №13

Sunny is the one to go to for fast efficient honest and courteous service, thanks again

Hu
Review №14

Great service. Quality work

Ja
Review №15

These guys really helped me out of a bind. I was across the street trying to rent a U-Haul trailer to deliver my son to college the next morning. I could not get the lights to work so U-Haul would not let me leave. Amir Kahn came across the street, on a busy day, in the rain and worked diligently for over an hour to get everything working. In addition, he gave me a full print out of errors and conditions from my cars computer. Real neighborhood service. Knowledgeable, courteous, helpful and the kind of people that have an uncanny desire to get to the bottom of problems. If I lived closer, these guys would be my only go to place. The college drop off went smooth from that point on. Thanks K&S Associates.

Re
Review №16

Plugged my tire quickly and well. Everyone was super nice.

Ty
Review №17

Very professional experience when choosing to have my car towed there. The staff was very much involved and knowledgeable to any questions i may have had.

Jo
Review №18

Best car repair place in town. Honest and friendly. No repairs you dont need...

Is
Review №19

They dont know how to do minor engine work on foreign cars. Their solution for a minor engine fix is to get a new engine. They also have a chip on their shoulder. If you have a foreign car go to Euro-Tech instead.

wi
Review №20

They are tge best

Hi
Review №21

Very personable staff. Up-front about what can or cant be expected. Offered advice and suggestions even before coming in. Accommodated my wonky need for pickup. Stuck to their estimate despite some challenges.

Ap
Review №22

Though the front desk and mechanic staff were very friendly I will NEVER take my car to K&S again.They overcharge and will rip you off. Especially if you are a woman.They charged me $550 to replace 2 tires that were only about $150 each. They told me they were $220.But worse I was in a tricky situation a week later and had to tow my car there. They wanted to charge me $800 to fix it and I was stuck. I had another mechanic come in and take a second look, the owner then turned nasty. The second mechanic got the car running and got it working within and hour with just a little lube. No $300 part, no $500 service fee. Lube and one hour.SO needless to say they are there to take advantage and get your money not to help you.

Br
Review №23

If I could give zero stars, I would. These guys are crooks who will take you for everything if they can.I took my new, used car that I had purchased a month earlier from a dealer to have them go over it before a family trip. Youd think the car had just come from the junkyard with the laundry list of repairs they came up with. I was not aware of any front suspension trouble but agreed to have them do one repair-replace the front strut mounts, cost $400. 12 months later my strut mounts are completely shot.Around the same time I took my wifes car in for a check engine light for an evaporative emissions leak. They replaced the Purge Valve, cost $200. Within 7 days the check engine light was back on with the same code, same problem.My last trip to these fiends, I was getting a sporadic service engine light for a hard shift. This time I did some homework on Google. Everyone suggested replacing the Pressure Control Solenoid. So, when I take it to these guys I asked them to check that first. They said the solenoid was fine and suggested flushing the transmission fluid and replacing the transmission pan gasket and filter, cost $400. Against my better judgement and really out of desperation, I told them to go ahead. So, they did the work, cleared the code and within 24 hours the light was back on with a hard shift. Took it to the dealer who replaced the Solenoid and the problem was gone.Now, 12 months later, the gasket they replaced (which was replaced for no reason at all) is leaking fluid all over the place. I took it to a great shop (D&J Auto), just around the corner, who redid all the work K&S had botched for 40% less.The moral of the story: stay far, far away from these scoundrels.

pe
Review №24

Great company, awesome people. Will definitely recommend K &S to all my family and friends!! Thank you!!

Je
Review №25

I have been bringing my car here for about 13 years. Or should I say cars. The staff is friendly honest competent And somewhat playful. If you need bodywork or mechanic work this is the place to go in the Baltimore area I go out of my way to go to K &S

Pe
Review №26

Honest and direct , and got my sons 2001 Honda back on the road

po
Review №27

Appalling service. Not even very apologetic for wasting my time by stringing me along for almost two weeks about a part they couldnt be bothered to drive 20 minutes to pick up because it was too much bother. One excuse after another and its never their fault. Friendliness is nice to have, but Id settle for professional accountability and timely communication any day.

An
Review №28

The team was very helpful when working on my wife’s Nissan Altima and walked us through everything beforehand. We’ll be definitely going back in the future.

La
Review №29

I’ve been taking my cars to K&S for years. Amir and David always provide the best service! You couldn’t ask for a more reliable, trustworthy mechanic!!

He
Review №30

Honest (seriously!), friendly, reasonably priced, and willing to show you the shop and the work theyre doing on your vehicle.

Ke
Review №31

Honest and quality service. Ive had nothing but positive customer experiences with them and would recommend to anyone in the area.

Da
Review №32

Great staff and quick and reliable work.

Ra
Review №33

Honest and reliable automotive repairs.

Ky
Review №34

These guys are honest and quite pleasant. They replaced the rear fuel line on my 2001 VW Jetta - after a DIY gone wrong. They were fast - but with loads of integrity.

Ra
Review №35

Excellent service, very experienced. They even helped me work through difficulties with the insurance company.

Tr
Review №36

Great service! I would highly recommend K & S.

Di
Review №37

Great service. Great people. Thanks K and S.

Ca
Review №38

The owner is rude and created a record on my car that does not reflect its overall condition. Do not recommend this place at all.

Er
Review №39

Someone smashed in our side window (to steal the GPS) last week. My insurance did not pay (below deductible) but gave me the name of a company that would repair it for 192.- (they even come to your home or place of business to do the job). However, I had been at K&S a few months ago to have my brakes replaced and since they had screwed up the job (which they admitted and, to their credit, they fixed it this time, for free), I had to go back to them anyway and I thought I might have the glass replaced at the same time. I also wanted to be nice to K&S and give them the business. BIG MISTAKE!When I called, they (Ken, the boss) told me itll be about 200 bucks for the window, come on over, we do it right now. We went there right away and left the car but in the afternoon he called again, saying they did not have the window in stock and they could not do it at all that day. He said that he had just ordered the parts and it would be done by 9am next day. He said the cost would be about 200 - 250 dollars.I waited for a call the whole next day. At 4.45pm I called them and they said they had just finished the job. The bill for the window replacement was $422.71 !! The guy I talked to said that he knew nothing about the amount, the person responsible is the boss (Ken) and he leaves everyday at 2pm. There was absolutely no justification for the doubling of the quoted price, it was not that they had any trouble fitting the window or anything. He said you can take it up with Ken on Monday but he refused to give me the car if I did not pay right now.We had a big party that weekend and absolutely needed the car so I had no choice but to pay.I called them after the weekend, gave them my name and asked to talk to Ken. The first thing he did was to insult me over the phone and then hang up on me!!! (he claimed later he thought that I was a telemarketer). At my second attempt, he agreed to talk to me and told me all kinds of stories. Like he did not know the price of the parts when he gave me the quote on the phone. When I pointed out to him that he supposedly had just ordered them when he had called me, he changed the story and said that the 200 to 250 dollars was only for the parts but not the labor. When I asked him whether the expected me to believe him that he gave customers quotes only for parts rather than for the whole job, he changed his story line again and now bad-mouthed the company that does the job for 192.-: Surely they must be doing a bad job, they use bad parts. Etc. What a schmuck!In the end he said he will reduce the labor by 1/2 hour . Wonderful, so it will be only $350.-, instead of the 200.- he quoted me originally, or the 250.- he quoted me after he priced the part.To be fair, it seems they did a good job on the replacement. The window works fine and they cleaned up all the broken glass. But what a pain to deal with these, sorry I have to say that, crooks. He knew perfectly well that I would never have given him the job had he been honest and quoted me his price so he gave me a price that he knew the competition would charge. In my book, this is a clear lie and fraudulent.And of course, once he had the car in his shop, he knew he had me by the balls and refused to return it unless I paid his fantasy price. I call that extortion.I will not go back there.

Tr
Review №40

Great service.

ge
Review №41

Best repair shop

An
Review №42

Trusted Car Repair shop, specially for European car

Je
Review №43

Very thorough, friendly,and honest

Information
5 Photos
43 Comments
4.3 Rating
  • Address:3939 Falls Rd, Baltimore, MD 21211, United States
  • Site:http://www.knsimports.com/
  • Phone:+1 410-235-6660
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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