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Shoe Carnival
9500 I-35, Austin, TX 78748, United States
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Shoe Carnival
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Ma
Review №1

I ordered the wrong size shoes online for my son. I took them in store and the cashier that helped me was super friendly and very helpful.

Gi
Review №2

Great prices with friendly and helpful service✅💯

Gi
Review №3

They have a great selection of shoes. competitive pricing today we went in two by two pair of shoes store was really clean and a staff was really nice. Our son couldnt wait to put on his new shoes

J
Review №4

Was recommended to come here and found a good pair for a great prize. Will be back.

Re
Review №5

Found great sneakers for work on sale 👍

Co
Review №6

Good selection if youre under a size 10. If youre like me & a 10.5, you might get lucky but it doesnt seem to be a standard size they carry.

Er
Review №7

Always find something, just carring a size 13 or 14 is hard too come by or ever, so for that they can order it too come too the store or your address- all in all great place too get shoes for any kind of wear.

Ar
Review №8

I ordered a pair of Puma tennis shoes online and I have to say I was disappointed. I love the prices and great discounts but when I opened the package the box was completely destroyed. This is a Christmas present for my husband and I even put a note. The shoes looked like one was already worn. The shoe lace was all messy as well. I will definitely not order online anymore. Thank you!

Le
Review №9

I like shoe carnival recommend to anyone all they need to do is more shoes more sizes in the store for kids and adults kind of pricey a little bit they can lower the price down to get more customer service

Ms
Review №10

Love to shop and plenty of Family to shop for.

Ju
Review №11

I can always get some great shoes at a great price

Dr
Review №12

Very good selection of Crocs at this location!

Sh
Review №13

Couldnt find what we wanted

Me
Review №14

I LOVE the store itself but the ladies that were working when we walked into the store around 3pm today were very rude & seemed like they were gossiping about us to each other. If you don’t want to work and do your job then don’t work! We were planing on buying about 3 pairs today atleast but left as soon as she started hovering around us. Rather support at another location:)

J
Review №15

Great place staff was really nice and helpful!

je
Review №16

Fast service

Be
Review №17

This place is Awesome!!! My husband got some boots and i got a pair as well. It was like just paying for one. I love this place. They have awesome coupons.

Ay
Review №18

I needed shoes before school started. Mainly needed new Vans, but finding Nikes would be good too. I found both!! They saved me because everything was about to close soon and was even farther away. Thank you shoe carnival!!

ma
Review №19

This place has a lot of shoes in many different styles but they did not have wide shoes I really needed them but they did have a couple of shoes that were wide

Sa
Review №20

Store is nice and clean. They have great sales. I bought shoes for the whole family here. Great clearance too.

Vi
Review №21

Smaller store, but a decent selection. Staff was helpful and willing to go above and beyond to order a pair of shoes for us when they were out of stock (we also got to spin the savings wheel! lol).

Ra
Review №22

Good place with decent prices and excellent variety of shoes. I whole heartedly recommend this place.

Er
Review №23

I just bought some running shoes at TX and felt compelled to write a review.I received very thoughtful advice on choosing the right shoe for my specific needs. I felt like I got to see a wide variety of options and received expert consultation. It seems like these guys genuinely care about you getting the right shoe for your needs. I found that both helpful and refreshing. Thank you!

mi
Review №24

I believe my cashier was Simon. Love the fact that he greeted us when we walked in as well as when I was ready to pay and smiled the whole time.

Sa
Review №25

I came in on Friday. I came in I want to say between the time of 3 o’clock and 5 o’clock. I spent a lot of money on getting new shoes for my daughter and me. There was a guy there that wrong me up. I’m extremely angry! My uncle had died who I was very close to. I had my small child with me so it was very difficult for me to shop. I go up to the counter I pay for the shoes spent $126. The guy opens up the shoeboxes looks inside of course he’s checking to see if I stuff anything inside the shoes. I’m in retail so I know. I leave there with only two left shoes. It is their job to help customers out and help them realize that there is only two pairs of the same shoe

D
Review №26

When I asked for a shoe the lady told me its on the box. Just read it. Great customer service! And there was three in the front doing a whole lotta nothing.

Wi
Review №27

Great service very professional i was in an out

Cl
Review №28

Great selection, great prices. My dad and i both got comfortable shoes for around $80

Ro
Review №29

I love the discounts they give, buy one get one half off plus $10 off heck yeah those are my kind of deals. If you want to save money and get name brand shoes this is definitely the place to go!

Na
Review №30

Just waited in line for 15 mins (only one customer ahead of us). The other employee that was stocking socks did not even bother with asking us if we were ready to check out...customer service standards seem to be very low... stocking socks seems to be of higher priority...but, sales are alright. My bf wont shop here anymore tho...advice to management would be to train and hire staff that enjoy giving good customer service.

Je
Review №31

Went in with my sister looking for a pair of high heels. Found a pair that she really liked. There was 1 pair left in her size. The bottom of the shoes were black and you can see the toe imprints on them. Spoke with a sales associate about it and he stated that it was caused by customers trying them on on the carpet. Either there carpets are extremely dirty or that wanted to sell shoes that were worn and returned at full price. Be sure to inspect the shoes!

Sh
Review №32

Fabulous shoe store. Great prices and excellent staff!

Da
Review №33

Horrible customer service.

ma
Review №34

Awsome shoes ..register man was nice and helpful thanks

Da
Review №35

This is the best place to go and get converse all stars, especially when they have a BOGO50% off. Also, I like being able to find the shoes I want without having to send a salesperson back and forth to the stockroom.

Rh
Review №36

Great selection and prices! Especially when they have buy one, get another half off!

Li
Review №37

Good quality shoes, but a bit too pricey. Found the same Nikes at Nordstrom Rack for $20 less!

Ca
Review №38

Love this place air conditioner is always blowing nice and cold.God is always ready and willing to help.

Mi
Review №39

Well I had an amazing experience at first but that same day I was looking for some shoe but there were out of stock so the young lady sead that she could order them for me so she did so I gave here my info but I havent been There in a long time so I guess I havent updated my info but she never sead that there were going to email me to receive my shoes or that there were not going to call me that everything is done by email so I came in the store all confused were are my shoes I orders 3 weeks ago I got told that they put them up because I never came but how was I going to come if they never informed me so yea . Thats read Dick you list . I think they should inform the staff more better . Or even ask to see if youre info is correct .😠

Be
Review №40

After spending hours at this store and about $300 on shoes, my cell phone was misplaced. The staff/manager where horrible! The manager required I call the police if I wanted her to help me find my phone... after the phone call was made and I made the staff aware I called the police my phone magically appears. However, it is now damaged. I cannot even use my phone. After taking this matter to the corporate to make them aware of the type of staff working at the store all I got was a customer service rep. who accused me of lying about the who thing! BEWARE when shopping here- and watch your person belongings! They will be STOLLEN by the STAFF!!!!

Ma
Review №41

Very clean and well organized. Very few flats and that were dressy .

Zo
Review №42

Hope you Know exactly what you want, cause if you dare ask for help, they are rude and act like its a bother. Granted their prices are fair, Id rather go to a foot locker and pay high prices for better customer service that will help me in finding what I need.

Ed
Review №43

Good customer service good prices they help you look for what you are needing or working knowledgeable employees a variety of items good place to be stop by and say hi purchase something on the way out thank you

An
Review №44

Great prices ! Nice courteous staff

Cy
Review №45

Good selection of shoes, but not for a wide foot.

Ka
Review №46

Love there shoes and deals that they have buy one and get second pair half off this is where I shop for myself and kids prices are great not to expensive

Cr
Review №47

I needed a Checkered tape vans and they said whar we have we have ,order it ,schools comming up😤

Na
Review №48

Found a great pair of shoes, just not enough in my size or I would have bought more!

Na
Review №49

Probably my favorite of the ones we go to when it comes to shoes. Great selection and availability!

fa
Review №50

I always buy my Nike shoes here great staff

Ka
Review №51

Shoe Carnival has great prices...good customer service too...keep up the good work !

Ge
Review №52

Excellent service from Stephanie and Omar! Thanks.

Ma
Review №53

Great selection and helpful staff

So
Review №54

I grew up shopping here. I dont know why but still as an adult when I need shoes I drive all the way across town for a pair of shoes.

JA
Review №55

Can always get good deals on shoes...especially with the coupons

Au
Review №56

If you need cheap shoes then you can find those here. Now if you want pretty shoes then you should go elsewhere. The staff is generally very small but very overrun.

Tr
Review №57

Great neat selection and helpful staff

Vi
Review №58

Always find someting👍

jo
Review №59

Nice goodplace

Sa
Review №60

Great shoes sale!

Ka
Review №61

Good shoes and good sales!

Ga
Review №62

Bad service never got greeded the few times Ive been there.

Ro
Review №63

Good experience, got what we needed, and in and out in no time.

An
Review №64

Its okay the store by little bit too expensive

Ma
Review №65

I found what was comfortable for me

ci
Review №66

Great customer service

An
Review №67

Good selection.

Ma
Review №68

Very nice place

Ju
Review №69

Great place and prices

Me
Review №70

I actually have not bought shoes here but I do love that they have a basketball net game in the back.

Bo
Review №71

Nice shoes and deals

Zu
Review №72

Its got me feet covered.

Re
Review №73

Great prices

Je
Review №74

Great deals

Re
Review №75

Always got what I need!😁

Ma
Review №76

Exchange was a hassle

Al
Review №77

Affordable shoe selection

Be
Review №78

Lots of shoes

zo
Review №79

Super

Re
Review №80

BOGO boots... Oh yeah 🙂

Pa
Review №81

Good experience

ra
Review №82

It would be great to be closed a little later at 10 pm it would be a good time.

Li
Review №83

Very good prices all amazing !!!

Ma
Review №84

Ay of all brands very good shoe

Ro
Review №85

I always find good prices and above all I love to buy and receive the second pair at half price well for shoe carnival

Is
Review №86

Very good deals

Lu
Review №87

Good price and quality sapatos

Gl
Review №88

I found what I wanted

Ce
Review №89

Very nice

Lo
Review №90

The employees are friendly, they have very good promotions and a variety of shoes and tennis shoes.

Ch
Review №91

Very well

Ba
Review №92

Muibuen service all muibuen

Es
Review №93

Very good

Sh
Review №94

Well

Review №95

Option for family footwear

ma
Review №96

Excellent

Ev
Review №97

Good deals and quality shoes

Jo
Review №98

👍🏼👍🏼👍🏼👍🏼👍🏼

Sa
Review №99

👍👍👍👍👍

Information
19 Photos
99 Comments
4.2 Rating
  • Address:9500 I-35, Austin, TX 78748, United States
  • Site:https://stores.shoecarnival.com/tx/austin/shoe-store-austin-tx-359.html?utm_source=google&utm_medium=listing&utm_content=359&utm_campaign=TX&utm_keyword=Austin
  • Phone:+1 512-292-3140
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:6AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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