I needed a couple of parts for a 2013 Ford Edge; as Ford was guessing on what was wrong with my lift gate. Browning was quick to look to see if they had them in inventory and I was able to pick them up and have them installed. Worked great. Saved me several hundreds of dollars than at the dealership. I appreciate their quick response and willingness to assist! Highly recommend them.

This place is bad on communication i called one day they say they have motor and can get it to me the next day then wen i go to pay for the motor they tell me we can have the motor in a week so i wait a week NOBODY CALLED ME AND TOLD ME ANYTHING SO I CALL TO CHECK ON WHATS GOING ON AND THEY TELL ME THEY CANT FIND A MOTOR SO IM LIKE WOW OK SO WEN I TRY TO GET MONEY THEY SAY WE HAVE NO CASH SO NOW AT THIS POINT I HAVE TO WAIT FOR MONEY TO HIT MY CARD WEN I PAID 400 CASH AND 133 ON CARD THIS IS BAD BUSINESS AND I HAVE SPENT PLENTY MONEY WITH YALL BEFORE....🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾

They had the part I was looking for but they turned me away by their customer service. The guy on the phone was acting like he was doing me a favor by providing info on a part I was interested in. Just because you have a part that I need does not make you a king. Invest time on your customer who is calling you.

Knowledgeable.. Friendly.. Efficient.. Fairly priced.

The salesmen Mike helped me get the exact coil spring for my ram 2500. Fair pricing and fast delivery.Thanks

Nice friendly staff. Great place to shop for parts. Highly recommend.

Recently my car broke and I did not know what I was going to do! I called the folks at Browning Auto Parts and they saved me a TON of money and helped me get back on the road when I did not really know what I was looking for or doing! They have earned a customer for life!!

Talked to mr. Mike and he found me a hood for my 96 honda accord and ordered asap and getting it today.. awesome customer service and very quick action before rain hit. Ive been looking for one for over a week

Great service. Had to wait for parts to get pulled but had the right parts at the right price .

Picked up a taillight for a customer. Very efficient staff members.

These guys are good honest folks that will go above and beyond to help you get what you need. They recently underwent a location change so things like the phones, online info, and inventory were a bit out of whack during the transition. All of that is fixed now and they are ready to help you find what youre looking for. While they are working out of a portable temporarily, the facility being built on their lot will be state of the art. It will be designed specifically to streamline the salvage dismantling process to ultimately serve the customer better and faster. So go check out their new location. They are ready to serve the community for years to come.

Very bad location . staff is very rude. dont buy parts from this place,i order a part not deliver me on time and come after 5 days to deliver me to part that time i buy from other place . and the manager put my account on hold.

Dont buy a part unless you see the diagnostic papers, theyll sell you anything and not test it.

OH MY GOD 🤣 i am a mechanical and they do NOT know how to get a/c compressor off and were extremely rude (this thing only takes 5-10 minutes to do so). SCAM BUSINESS, PLEASE DO NOT COME HERE or you want to get rid of your car faster LoL.

Great service. Been working with them for over 2 decades. Abe, Mike, Trinity always have been good to my dad (Rick from Ricks Auto Repair) and me (S&X Autoworks). Highly recommend them if youre in need of any car parts. Much respect for yall.

They made me waste almost a whole day! The address on their web page has not been updated and is not their actual address, it’s 30 minutes away. They confirmed to me over the phone that they had the alloy rim in stock, I travelled 1 and 1/2 hours from San Antonio. I arrived at address in disbelief because they had changed addresses but not bothered to change it on their webpage. Then they couldn’t find the donor car, then they told me that actually did not have the rim I needed, horrible experience!

Great inventory .ask for Abe very knowledgeable

Walked in and was met with rude employees. They told me they had the part and it would take 15-20 minutes to get picked up. All I needed was a wheel rim. They assured me the one I was waiting for would be the right one. After an hour and a half the wheel finally arrived. It was the wrong size. Left and will never return. If you are looking for any part make sure to be overly specific because the staff talk like they know what they are talking about but do not. Overheard an employee say to someone on the phone that car is actually made in North Korea

The folks at Browning were so helpful in finding a seat for my Moms wheelchair van. This is her only transportation and cannot go anywhere without it. It was great to have someone who could help so quickly and also affordable. Highly recommend them!

The staff was amazing. They waited for us to get there before they left. We were cutting it close to closing time and they waited for us to drive almost 30 minutes into town to pick up my part. Thank you so much for not making me come back the next day and waste a trip.

As usual Browning comes through having a difficult part on hand. Mike behind the counter was extremely helpful as always. Parts were pulled in no time at all, paid a more than reasonable price and away i went. Cant say enough about the friendly staff and parts pulling crew. Definitely recommend Browning.

I stopped in after checking for a part for my truck on the website. Told them what I needed, and within 10 minutes I was heading out the door with the part in hand. The price wasnt bad either.

Amazing customer service, they didnt have the part that I needed but really went out of their way to help find it elsewhere for me. You guys have made a customer for life!!! Thank you so much!

Old school attitude. Update your customer service. Re-train your counter people

Called a day ahead to let them know Id be driving over there to pick up a part Drove an hour and a half, then waited another 45 minutes just to be told that part i needed was damaged...

Hate to give 1 star, but had an extremely lazy sales associate. Called the day before to make sure they had what I needed (a simple part) and to verify hours. Arrived the following day at 4:55 pm and was told that they dont get parts after 5 pm. Stood there looking confused cause it obviously wasnt 5 pm yet. Was told I could give them money and pick up my part tomorrow. No way, to drive an hour to get here and be turned away once is bad enough. Oh, and Google says closing time is 5:30 pm.

Scott here does a very good job. I love this place they treat you well.

I called them one day earlier to pick parts up, they told me the parts are available then i drove 3 hours down there. I wait 30 min. to they try to pull parts out, finally the guy said: parts are out sorry.. Are you freaking kiddin me? They have no business ethic. Terrible what can i say.. Stay away from them..

It has lots of good parts

Miquel at the service desk did an excellent job finding me my starter for my Tahoe.

They come in handy when you cant get to a junk yard..they have almost everything and they must have a larger warehouse some where ..for them to get it you have to pay for it in advance

It’s my worst experience ever. If there’s anything below one star they will not even deserve it. I bought an AC compressor from them , then I check it at the shop and it doesn’t work. When I return it back to them they didn’t accept to return it. I don’t know why I bought it from them with the warranty.

I tried calling them 4 times and 3 times they hung up on me. And the 4th time they answer and were very rude and just hung up on me. Dont recommend going to this place.

This place is more expensive by double than anyone else in the whole country. most of the time more expensive than the dealer and they dont even negotiate.I wouldnt waste my time with them because know that if you are buying something from them you are paying double the price of everyone else.

Helped right away satisfied..first review I ever wrote

They are honest and cheaper than most auto parts, Ive never been disappointed with them.

Service is horrible the guy over the phone sucked he wouldnt pay attention a lot of silence had to repeat what i needed 3 different timesI wont buy from people that cant respect other humans

Love it they always have the part I need

Never will I ever go here again. They are beyond rude and no customers skills at all. I called several times about parts I needed not once did anyone say I have to order it. Even called when I was on my way from Round Rock and told them that and told them I hope I make it before 5:30, not once did anyone say if u want the part u have to order it, they wait till I got there at 5:26 and then they wouldnt even pull it for me. Im a female and pulled the part off my car in less then 2min but they wouldnt because they were fixing to close. When I asked why they didnt tell me this they said I never asked. Wtf. Im not from Austin and in Dallas as long as u are there before closing u can pull it yourself or pay extra to have someone do it. How was I suppose to know and why didnt they say since u r on your way do u want to go ahead and order the part? To make matters worse when I asked to speak to a manger the white dude looks at the mexican one and says do u want to act like the manger. Then tells me I can take my business some where else when I said yalls customer service sucks also they didnt like how I said I called several times and yall could have told me how yalls rules work as far as getting a part, And when I told them their phone lines where busy three of the times I called to get a hold of them they said i was lieing, but yet when i went to show them my call logs they wouldnt look. ( because they know they were the ones lieing) Im a manger in the auto field and I will make sure everyone I know will no longer shop there, because it seems like they have no respect for females or their customers. I will how ever shop at Austin used auto parts, because even do they were closed they still answered the phone and told me they have the part, but cant pull it till tomorrow and then told me to order it at 8:30 so it will be ready for me at 9am and the part is cheaper. So I saved money by people being jerks and another place gained a loyal customer.

Guys behind the counter not friendly and pretty damn right rude, will not go back to them

They are the only ones in town, right now, that seem to have what I need. Works for me!

Grate help, quick and honest service!!

Poor customer service. Also got hung up on..

Purchased a part from this location. However, they sold me the wrong part and did not want to take it back. Receipt was in hand and the item I purchased only a day later. I won’t be doing business with you all again.

👍⚙🔩🔧🪛👍

Bad service 😡 they say they have the parts they charge you. And then they dont talk to you .. to say they dont have it. One has to speak .. very bad service .. !!

Mexicans please do not go to that store because ay a few rats

Very good service from sellers and workers who remove the parts