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Fuller Auto Body
505 Washington St, Auburn, MA 01501, United States
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Fuller Auto Body
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Im
Review №1

Just had a conversation with John on the phone, Great guy. Told me straight from the get go that he couldn’t take my car. Instead of hanging up he stays on the call with me and helps me choose a auto body shop specific for my car. Highly recommend talking to John before making any decisions.

Ma
Review №2

Father Approved! I’ve brought my car here for both minor repairs and major bodywork. Always outstanding service and feel that they are honest with me about what’s wrong. Recently my car had some issues with the brakes and air conditioning. After examining the car, I was called and the proposed repairs were discussed. Very easy conversation and not once did I feel pressured or uncomfortable. The team made repairs to fix the issues, as expected, but what really makes Fuller’s stand apart from the crowd is their thorough documentation of the steps they took repairing my car. They provided me with a comprehensive print out of each issue and the steps taken to rectify each one. I showed my father this and he was very impressed and pleased with the thoroughness of their service. No matter how old I get, my father’s approval is the ultimate high praise!

Ky
Review №3

Only got an inspection but the guy was really nice.

Er
Review №4

I really like fuller they wont take you for all you have. They are a complete honest auto repair shop that just wants to help keep your car going

an
Review №5

Great experience, called with reg updates as repairs were made. We’re on the expensive side, but you get what you pay for.

Vi
Review №6

All of our experiences here have been good. They were always truthful with us about our cars and helped us figure out what we should do.

CO
Review №7

Thank you to Fuller Auto Body your crew did a tremendous job on my Nissan Frontier... I had a lot of reservations because of a bad experience from a different body shop... but not this time Fuller Auto Body went Above & Beyond the estimate an the quality work is amazing!!!!...this is coming from someone who is extremely picky about his vehicles and has worked in the industry in the past... I will be returning for all my Collision needs.... thanks again!!!

ma
Review №8

Very pleased with the outcome of my repairs. Very friendly service. Would definitely use them again.

Ry
Review №9

ROB FLECK was excellent when I stopped in to ask a question about services offered and I will be sure to visit soon. I think I found my new spot for my scheduled services.

Kr
Review №10

Absolutely terrible. The people are nice but I have had to return for the same issue (which they should have fixed the first time) on multiple occasions. Paid about $1600 total after just 2 visits to inspect and repair my brakes. Do not trust this company. Had to go to a new mechanic to find out the issue still wasn’t fixed. Mechanics either do not know what they are doing or they are deliberately taking advantage of their customers.

Ma
Review №11

Hi. I cant say enough about the place. They did an excellent job my first time I went there. Then I backed up into a snowbank and my side fender clips broke so now my fender was sagging. A d I thought to myself since they did a great job on my car. I decided to take it there again and guess what. They did a great job again. Theyre awesome. I would highly recommend FULLER Autobody . Thanks guys. maria

Am
Review №12

Well done repairing my vehicle after an accident. Easy drop off and pick up process.

Ca
Review №13

I was there for an inspection sticker very fast received a quote for tires . No pressure to buy ..Professional Service done right. I bought my vehicle 2017 I have had every oil change and tire rotation at Fuller. Convenient drive up service fast and professional. Would recommend family and friends.

Ch
Review №14

Right on time. Got me in and out quickly. The price is what they quoted. I had an Allinement. They were very accommodating to my schedule. I would recommend this service station!

Ed
Review №15

Fuller’s is the best. My fiancée and I moved to Auburn a couple years ago and both started taking our vehicles there. They do great work, don’t rob you, and are very honest and friendly. Most recently, I got a new alternator there. This was about 6 months ago. This past week my vehicle was making a strange noise and eventually started to give me issues. I got it towed to fullers and it turned out the alternator was faulty. This caused the belt to snap on the alternator and therefore broke my serpentine belt. They fixed EVERYTHING free of charge and were very apologetic. I will definitely continue taking my vehicle there and I highly recommend you do too!

Ma
Review №16

They are amazing every time. Cost is good - lower than dealer. Work is perfect and everyone is super nice and respectful. It’s clean and they are efficient!

PM
Review №17

Exceptional in every way!Our 2015 Tacoma was in for front end damage. The fit and finish of the completed repair is superb.Josh and the entire team are great to work with.Highly recommend this auto body shop.

E
Review №18

Everyone I dealt with was super friendly and professional. They did EXCEPTIONAL work and went above and beyond by buffing out a couple of parking lot scratches in my driver side door. When I had a persistent rattle from the collision, Willy took the time to take a ride with me to ensure it was rectified. I was even texted helpful updates throughout the repair process. Having Enterprise on site made it super easy to pick up my rental car. I HIGHLY RECOMMEND Fuller Auto Body!

Ji
Review №19

THIS IS THE PLACE TO GO!!! Friendly staff, EXCELLENT work. Had to visit twice so far since living in Massachusetts due to hit and runs... work came out perfectly both times!!! They even text you updates!! Labor was also competitively priced, I highly recommend.... Get it done right the first time.**Update**It has been over a year since fullers performed my repair, and the paint still looks flawless!!! Furthermore, they still send me letters periodically to check on the repair!!!! This place has the best customer service that I have ever seen.... What an amazing business!!!! 👏👏👏👏 💯💯💯

Wa
Review №20

Extremely Professional on site rentals and all services on site and makes sure your car is fixed right with friendly staff highly recommended .

Ti
Review №21

They were professional and friendly. When parts were delayed from the manufacturer Ambro kept me informed and worked with the insurance co seamlessly. The results were fantastic, just like new.

An
Review №22

I was buying a used truck an hour and a half away from where I live. When the truck immediately started smoking on the highway, we pulled over only to find that the entire engine was covered in coolant, which had exploded from unknown area and was dripping out either side of the hood. I was horrified! Luckily we broke down 1 minute away from Fuller. We called them and they had us bring it in. They were incredibly professional, and had the car fixed for less than $300 by the following morning. They were not only timely and accurate in their mechanic work, they were also educational in explaining to me exactly what had gone wrong and how they had fixed the problem. I wish they weren’t an hour and a half away from my home town or I would make them my regular mechanic in a heartbeat. Special shout out to Dan for making my experience the opposite of traumatic, and being so accommodating in general.

De
Review №23

We have used Fullers Automotive for many years and we are 100% satisfied with their service and how they treat people they are very good and we are happy with them coming all the way from West Brookfield Mass out to Auburn just to get service from them a trustworthy Automotive

ta
Review №24

I’m hoping I have the same results this time around for my car is currently there again but they are very professional sends you text updates of work being done everyone is very friendly and most importantly work is good and consistent

Mi
Review №25

Staff are friendly and efficient. Very professional.

Mi
Review №26

Had them diagnose and repair a noisy heater/ac system on wife’s 2017 Infiniti SUV. Very prompt and knowledgeable.

Ma
Review №27

Very professional, prompt and friendly. They dont try to rob you either.

Ma
Review №28

Will not take our vehicles anywhere else!!!!! No run around,straight answers, will fit you in, if at all possible. Great staff all of you!!!!

ma
Review №29

5 star service

No
Review №30

Ive had good luck with them every time Ive been there

Ro
Review №31

Massachusetts car inspection. Quickly done and always pleasant conversation.

Mi
Review №32

I came across Fullers about 6 years ago and was impressed. The owner is hands on and honest. They work fast and have a friendly comfortable waiting area. My first experience was surprisingly exceptional and over the past six years or so they continue to impress! They have experienced mechanics who dont get stumped when the diagnostic computers are unable to determine an issue. I dont take my cars anywhere else!

Sa
Review №33

The customer service is great, mechanics are professional and very understanding. They have always handled our cars with care. Also they have a family space where your children can enjoy playing toys at a corner.

ca
Review №34

Greatest service

Co
Review №35

Brought a car in for hood replacement. Hood was replaced, but they moved a fender and other things that are noticably off. Fender doesnt line up with rest of car. Vents on the hood have gaps. Bumper and hood do not line up. Dent on brand new hood. All body lines were nice and straight before dropping off, even after my hood got crushed.Bought it back to have everything fixed under their warranty, and they only fixed the dented hood. Few days later, I noticed my fog lights do not work. If you take pride in your vehicle, DO NOT GO HERE. Theyll make every excuse under the sun as to why its not perfect. But go to another body shop, and they will tell you that it is all easily fixable.I would post pictures, but Google reviews doesnt support that I guess.ONLY good thing I have to say, is that their staff are very friendly. Great place if you dont actually care about your car. Mine is my baby and I am still deeply upset about the condition she is now in.

Ty
Review №36

I just want to give a shout out to Rob who walked me through my issue with my AC and gave me his professional opinion on my situation with my vehicles state if the repair is worth it or not. Obviously AC is a luxury but Iv been driving through brutal hot summers for years and my car is paid off so I want to drive this thing into the ground but not be miserable anymore lol. He gave me an honest opinion on my vehicles health reassuring me that my vehicle looks great in all phases and a big repair in the future looks unlikely and if my vehicle was a clunker he would of advised me this repair would not be worth the cost to repair. It was a pricey repair but I think at the end of the summer I will be thankful I got my AC repaired. Iv been a returning customer for the last 4 years and Fuller has never let me down. They have even fixed problems my own dealership couldnt figure out... Fuller auto has been professional and kind and Chris the owner even gave me a ride home once when I had to tow my car in with a bad battery and I had no ride that day. These guys care about you and I always recommend my friends to go here if they got a problem. You get what you pay for sometimes and getting things done right the first time is always awesome.

Je
Review №37

Awesome place. Very honest people

Cu
Review №38

Had inspection sticker done in very good time only thing wrong my name is spelt wrong.Curtis Dow

an
Review №39

They do great work and work with you to ensure the best results on your repair.

Ti
Review №40

My friend works there, but I had some work done before. It was a long time ago and they had done the bodywork and painted it for me, but they are pretty expensive! So for less money you can take it to Franks Autobody on School Street in Webster MA.

Ch
Review №41

We had our SUV repaired after a recent accident and things couldnt have been easier. Great communication through out the process, and fast service. I was very pleased with the end result!

Ju
Review №42

Great customer service!

Ro
Review №43

I delivery there often and the establishment is always clean and together. They have a comfortable welcoming lobby.

Ki
Review №44

Needed 4 tires for each of our carsThey were ready when promised. We previously had bought tires there and two did not last as long as warranty said but Fuller got us the refunds for which we were very grateful.

Wi
Review №45

Always great work. They promise a date to get your vehicle back you can be assured you will have it

Mi
Review №46

Purchased SUV here. Very good price. Nice and friendly sales people. Paperwork done on time. Would shop here again. They have a lot of different vehicles and at different prices. No pressure.

Do
Review №47

Quality work and friendly.

Mi
Review №48

Professional repairs and outstanding customer service.My wifes new car got damaged underneath while driving. Once the car got towed to Fullers they went over everything and showed us the damage. Customer service was fantastic. They listened to are concerns and keeped us updated just about everyday. Car was completed and finished a day earlyer then expected.Car had panels replaced and painted. Work was excellent, and perfect. Paint looks amazing and matches rest of the car perfect. Would never know the car got damaged.Lets say the wife is happy again to have her new car back. Fullers of auburn does the best body work I have seen. They are big on customer satisfaction so give them a try. Thanks

Pa
Review №49

I had an issue with my Ford Explorer where it intermittently had trouble starting and did not sound like it was idling properly. I took it to a couple of chain auto shops and they agreed the idling did not sound right but could not figure out the issue because their diagnostics machines did not show any errors. I took it to Fullers and their mechanics were able to fix the issue and it did not cost much. It is great to have computers ... but better to have folks that know cars! I have been using Fullers for the past two years and wouldnt take my car anywhere else. Fast, courteous and honest!

Ev
Review №50

Professional team and knowledgeable very helpful and friendly staff

ch
Review №51

Dynamic service.

Ta
Review №52

I had a minor accident that required a replacement of my bumper. I took it to Fullers based off of previous experience and because they are certified to fix my make of vehicle. Ambro was the estimator that I worked with and he was honest about timelines and the work needing to be done. The hiccup I had was that the final detail on the paint job needed to be corrected twice but the whole team was patient and took care of everything as requested. The team handling phone calls and paperwork were incredibly kind, informative, and professional. Hopefully I never have to have my vehicle repaired again but if so, I will take it to Fullers. My car was received fully cleaned and the repair work looks excellent! Thank you for putting up with my pickiness, Ambro!

An
Review №53

Ive been taking my car to both Fuller Automotive and the Fuller Speedee for the past few years. They are always fair, helpful, and quick. Chris really helped me out with some problems that I had with my old car, and he earned a long-term customer by doing so. I recently started working in the Boston area instead of Auburn, yet I make time to bring my car to Fullers.

Pa
Review №54

I had a leak in the anti-freeze hose

Ma
Review №55

Chris and his team just keep getting better and better. I am a 25 year customer. ( Chris was 10 when he started working at the family business 😉 )

Is
Review №56

Very friendly staff. Talked with the owner for a while about my car and he gave a thorough explanation of the service it required. Kept me updated on service timeline and finished the work in under 24 hours. A bit hard to figure out which building was the right one, though.

Ba
Review №57

They do great work and nice detailing when cleaning you trick

Mi
Review №58

DONT EVER BRING YOUR VEHICLE HERE, EVEN IF YOUR INSURANCE COMPANY TELLS YOU THEY ARE RECCOMENDED, ABSOLUTE FRAUD, SERIOUSLY DO NOT GO HERE YOU WILL BE VERY SORRY.

Da
Review №59

Theyre a one stop shop: all sorts of automotive work including inspection stickers and body work.

Do
Review №60

Excellent, prompt, and professional.

Sa
Review №61

Got car repaired after a crash, Nice people did a great job on my car, only good things to report.

St
Review №62

I LOVE this place! I drive for a living and have to stop for Oil Changes about once every 5 weeks... Everywhere else I have gone takes WAY too long for my busy schedule OR they are not as amazing with their customer service. There is one person I would like to recognize MOST at Fuller and his name is Mike. He has been as absolute sweetheart and the has done nothing but help me with regular changes on whatever my vehicle needs for the last 1.5 years! I now have 78,230 Miles on my 2010 Jeep Wrangler and its still running smooth! LOVE THIS PLACE! Thank you guys!

Ry
Review №63

Good service here for oil changes. I also had my car repaired here after an accident and everything seemed to go well.

Ia
Review №64

Most trustworthy. Superior service. Highly recommended!

Pa
Review №65

Always good service. Knowledgeable and friendly

Da
Review №66

Excellent customer service and help.

Jo
Review №67

Took very good care of my Explorer! Josh was great to deal with.

Mr
Review №68

Outstanding shop, great teamwork. Will bring all my cars here

Am
Review №69

Great service

Ad
Review №70

Knowledgeable and friendly staff

Ap
Review №71

I always get fast, friendly, reasonably priced, professional service here!

Pr
Review №72

If you are in need of a body shop to fix your car this is the place to go. Awesome customer service ☺.

La
Review №73

Thank you for your expertise in caring for my vehicle and your thoughtfulness.

Pa
Review №74

Always great service work is finished on time and done correctly

Ja
Review №75

Lots of services can be done here . fast and frienly staff.

ra
Review №76

Awsome people job done right

St
Review №77

Fast, inexpensive (compared to the dealer), and friendly. What more do you want?

Sa
Review №78

Everyone always pleasant

Mi
Review №79

Great service. Convenient

Pa
Review №80

Always do a great job on my vehicles.

De
Review №81

Very satisfied Great Staff

Ok
Review №82

Good service 👍

ri
Review №83

Done right first timeThey deal with insuranceMy case picked up and deliveredThank you

Tr
Review №84

Able to fit us in last minute

Di
Review №85

Good honest people.Body work to oil change.They do almost everything except mufflers.

Ni
Review №86

Great body work great prices.

Sc
Review №87

Great quick and professional service.

Vi
Review №88

Best place for an inspection sticker

Sh
Review №89

Good service

Ju
Review №90

Awesome

Mi
Review №91

Great people

Ed
Review №92

Professional, friendly and fairly priced services.

Ca
Review №93

Cant say Ive never had a problem but when I did they fixed it.

Fr
Review №94

Nice people

Be
Review №95

Very helpful.

Fr
Review №96

Wonderful people and services!

Gl
Review №97

Easy state vehicle inspection

Me
Review №98

Reliable and Honest staff

Pa
Review №99

Great customer service.

Bi
Review №100

I really trust these people!

Information
38 Photos
100 Comments
4.6 Rating
  • Address:505 Washington St, Auburn, MA 01501, United States
  • Site:https://www.fullerautomotive.com/
  • Phone:+1 508-832-6352
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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