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Extra Space Storage
924 Northside Dr NW, Atlanta, GA 30318, United States
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Extra Space Storage

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Br
Review №1

If youre looking for a clean storage space with excellent customer service then this place is it! The manager is amazing. She was very professional and knowledgeable and was able to assist us in finding the perfect unit for all of our belongings. The units are temperature controlled affordable, and easily accessible.

Jo
Review №2

She Is the epitome of customer service. She listened to my needs on the phone and put together put together the perfect solution for my financial needs. I think the biggest thing to highlight here, is the fact that she cared.. And I dont know if anybody else has noticed this in the world. From my interactions, finding genuine people, who genuinely care about people is rare to find. Arnita was a pure joy and a light that brightened what began as a dark day. This employee, deserves to be valued and respected. Because she values and respects the ONE thing that matters in this world, PEOPLE.Love,The_Humble_Flashlight

Mo
Review №3

This is my first time using a storage space and the process was like butter. There customer service is A1 and they are very thorough. Mike helped me with my space even though I went to the wrong location. He was kind and had no problems helping me with everything I need.

Ja
Review №4

Extremely helpful associate and she kept answering all my questions. Jameelah AR Mujaahid

Do
Review №5

Awesome experience with Arnita! She followed up and made what is hectic adventure into a smooth transaction. Great location too!

mo
Review №6

ARNITA WAS SO NICE AND HELPFUL AND INFORMATIVE!

Gi
Review №7

Arnita was amazing!! Please make sure she is promoted to the highest level of this corporation! I know great customer service and she has gone above and beyond with such ease. It’s a natural and not forced. This was my best experience re ting a storage unit!! 10 stars!!!!!

Lo
Review №8

Anita was very helpful and informative. I received excellent customer service. Thank you!

Ry
Review №9

The manager Arnita was so clear in her communication and patient with my questions. It was great working with her today. Ask for her if you need storage services at this location!

Yu
Review №10

Great Location. Arnita was very attentive and helpful. Great customer service. I would definitely recommend this location

Ta
Review №11

My friends and I recently moved out of our student apartments and needed storage fast. We called this location and they literally solved all of our problems in a timely manner. The staff is very supportive and helpful!

Fa
Review №12

The staff here was very polite and friendly, helping me with whatever i needed help with. Plenty of storage space, and it was very clean.Highly recommended if y’all need a good storage space!

Sy
Review №13

Arnita was very professional and made the storage rental process not only easy but enjoyable!!

As
Review №14

Arnita and Mike are amazing and the place is so nice 10/10 stars!!

Se
Review №15

Arnita is awesome, she made everything super easy and was very helpful and kind along the way.

Jo
Review №16

Arnita was the best! She was so helpful in understanding what I was looking for for my needs. the She was extremely friendly and took the time to find the best unit for me. Thanks!

Ro
Review №17

Mike was awesome! I mean he truly rocks!

A
Review №18

I had a great experience selecting and getting my storage space. Yolanda answered all of my questions and was very supportive and patient. The facility is very nice, clean and perfectly setup. I was given a tour of how the process worked. A very comforting experience. Definitely recommend this location. I would have my family and friends go here. Thanks Yolanda for a great experience!

As
Review №19

Arnita was a sweetheart. She was very welcoming and thorough with explaining how the site operates. If you need storage; swing by and ask for Arnita. She will not disappoint! 🤗

Mi
Review №20

Arnita is amazing with superb customer service!

Pa
Review №21

Mike was wonderful. Simple check in and out. The storage unit was clean and lit brightly.

Tr
Review №22

Great place to store. The staff is extra friendly and its a family vibe because I have no family here in the city. Yolanda and Mike remind me of home.

ki
Review №23

Quick, great experience. Arnita is very professional!

Ty
Review №24

The facility is extremely clean and safe. Mike was very knowledgeable, professional, and helpful. He ensured I was getting the most bang for my buck and helped make my move in/move out process a breeze. Additionally, he has a very welcoming personality. Wonderful customer service!

Mi
Review №25

Excelent customer service! Mike was really kind and most helpful. Im looking forward to using my new extra space!

Ki
Review №26

Super helpful and kind staff! They resolved any issue I had real quick. The best!

Me
Review №27

I have had this unit since January 2021 I believe. A woman named Yolanda leased my unit to me. She was nice.I will say that I recently had the absolute best encounters with the store manager, Arnita Wilson. I had the misfortune to get stuck in the elevator over the July Fourth weekend. When I got out I left a vm and sent an email. The next business day I started receive phone calls from the office which I ignored. The next day I received another call which I answered. It was Ms. Arnita checking on me after my experience in the elevator! She took the time to let me explain what happened and vent about how scary and inconvenienced I was. She apologized profusely and told me they had a technician on sight at that moment. She even explained what the tech said the problem had been.I’ve since had several other conversations with her Ms. Arnita to resolve a problem I inadvertently created with my unit. She has just been the best. So kind and personable but also very professional.I hope Extra Space knows what you have in Arnita Wilson!!!

Ca
Review №28

Nice place and very nice staff 😊.

Ti
Review №29

Arnita was very excellent with her customer service. Everything I needed to be know about my unit and the do’s and dont’s she explained it to me.

Se
Review №30

She really displayed excellent customer service today.. 100

Ch
Review №31

Excellent care and consideration to someone new to the storage world. Detailed, professional, and friendly.

An
Review №32

This is a very well maintained facility. The manager, Yolanda, went out of her way to make my experience a pleasant one, and she was quite professional, kind, and helpful. Thank you for making my relocation to Georgia that much smoother.

al
Review №33

Tania was very helpful and super nice.

Ta
Review №34

Yolanda was very nice and extremely helpful. I arrived and she was on her lunch break but she still decided to go ahead and get me a storage even though I told her I can wait til she comes off her lunch break. Thanks Yolanda you’re the best!!

Li
Review №35

Customer service is very well , and make sure to ask for Mike! He’s amazing.

Ja
Review №36

Arnita deserves a raise!!!!! One of The best customer experiences I have had in a long time!

Do
Review №37

Very nice lady and informing

De
Review №38

I’m locked out of the facility that has materials I need for a project for a client! Imagine that if you run a business, time is money!!!

Ty
Review №39

I love this location, Yolanda is such a joy to be around. Pure bliss, befalls me and my family, every interaction with her and her team.Keep it up guys

Oz
Review №40

The first time I came Yolanda was a great help, she really went the the extra mile to help us out ! Mike was also super helpful! He talked me through everything and was so kind. They’re so respectful and kind it’s ridiculous. I highly recommend this place especially because the actual building is so clean, efficient and safe !

Na
Review №41

Was looking at leasing a storage space & visited this location. I was really impressed with the COVID-19 protocols & cleanliness of the place. Employees wore masks, kept the appropriate distance and were helpful & professional. Special kudos to The Manager (Yolanda) for going above & beyond and offering various options/solutions for our unique situation. I will recommend this place to friends & family.

Sa
Review №42

Clean facility, including bathrooms. Yolanda is extremely helpful and works with your specific needs. Renting is made very simple via the online portal. The carts provided are helpful for transporting stored items to and from your car. Highly recommend!

25
Review №43

Ms. Yolanda is very helpful, she has excellent customer service. My overall experience was great! She really brighten up my day. Thank u so much the process was very easy

Ae
Review №44

Mrs.Yolanda was so kind and helpful. The experience I received was very professional and swift. Thank you so much :)

Br
Review №45

I came in here and was extremely amazed by the cleanliness and professionalism I received. I believe her name was Yolanda, she went above and beyond and was awesome. I had a lot of questions and she was extremely patient with me throughout the entire process. I’m definitely recommending this place to my family and friends.

He
Review №46

Arnita was great. She found what I needed and got me in and out!!!!!

Fe
Review №47

I had a great experience for the last 7 months with Extra Space Storage. My daughter attended Clark Atlanta and due to COVID-19 she had to move out of her dorm quickly Mike at Extra Space Storage on Northside Dr in Atlanta Georgia went above and beyond to make this transition run smoothly. I will recommend them to anyone keep up the great work. A VERY SATISFIED CUSTOMER HAVE A GREAT AND BLESSED DAY 😀

Ne
Review №48

Yolanda was amazing! She got the right unit that is the perfect size for my things.

Jo
Review №49

Arnita had outstanding customer service!

Te
Review №50

Mike was very friendly and helpful w/ my first storage unit. I felt comfortable and confident moving forward w/ all of the choices he laid out for me. The pricing was also to my liking.

Ca
Review №51

Mike is awesome with getting you a space and explaining the policy and rates for you!

CL
Review №52

YOLANDA!! YOLANDA, YOLANDA. Picking and renting a storage unit is not an easy task. Trying to decide and visualize your items having to fit in a particular space could be overwhelming. Thank you Yolanda for educating me on pricing walking the lock process “make sure the E on the lock is facing the ceiling”See I remembered,, her Customer service amazing!!!Just ask for Yolanda when u call or arrive.

Ay
Review №53

Yolanda was amazing really appreciated her service and facility was clean & up to part.

St
Review №54

Really helpful in letting me knowing my options!

Ma
Review №55

Clean, professional, nice attitudes, very helpful and considerate. Extremely and meticulously well kept and maintained facility. I wish it were an apartment complex lol.

St
Review №56

Very clean well-kept storage space. office workers are amazing, Mike in particular. would definitely rent again

Ja
Review №57

Great registration process. It only took me a few minutes. Yolanda was great. She walked me through the process and she was professional, friendly and provided great client service.

Da
Review №58

My first and best self storage experience!

Mo
Review №59

Fantastic customer service, clean units, just a good system they’ve got going. They run a tight ship and do a great job.

Di
Review №60

I got a unit right before Covid-19 changed the entire world. This is a very troubling time. However, Yolanda kept in contact with me & keep me updated on my unit. She’s amazing and if I ever need a storage space in Atlanta again, I’d come back to this location for sure!

Fo
Review №61

Mike and Yolanda are excellent! They are top tier!

Je
Review №62

Excellent service always helpful and polite

kg
Review №63

Great customer service, very helpful, my first rental unit process and it was amazing.

T
Review №64

This is the newest addition to Extra Space Storage really loving it, convenient location ; amazing staff !!!!

Jo
Review №65

Great storage location, it was right next to our apartment complex and moving in was super easy. The moving elevator was large and our couches and bed fit through easily. Thanks to our student discount the price was great too!

So
Review №66

Michael was very pleasant and helpful. Great customer service and even when I was in error he went out of his way to render the best assistance.

Da
Review №67

Yolonda and Mike are very kind people. Yolonda ask the right questions to help me get the perfect size unit for the right price. At first I was having trouble finding the location by bus, but Mike was a dear and guided to the location without a fuss. These two are very warm kinded people

Ta
Review №68

Yolanda office manager and Mike assistant manager are very nice and Professional people and I would recommend friends and family to this location always smiling and helpful thanks you guys enjoyed my time with you😊

Jo
Review №69

This is a brand new site with lots of security built in. I feel confident my things are safe.The site manager Yolanda was very knowledgeable, professional, and courteous. She anticipated most of my needs and made what could have been an unpleasant moving experience a lot less stressful.Price is NOT the only factor in choosing who to entrust your cherished possessions with. Yolanda and KD were Customer Oriented professionals.I plan to recommend this site often.

Sl
Review №70

The moment I arrived Mike greeted me with respect and was very helpful . After a the longest road trip, I was very relieved to receive a helping hand, immediate service, and great customer service . First time at extra space storage I recommend this storage place to anyone in the midtown area . Thanks for all the help Mike .

Co
Review №71

I love Being a customer here and storing my belongings! Thank you Mike J. And Yolanda G. For the best customer service!

Br
Review №72

Much appreciation to Mike and Yolanda for stepping in and changing my entire experience after an incident I had. They were sympathetic , informative , and very professional.

J
Review №73

Great location. Yolanda was great in the office. Easy and smooth.

Am
Review №74

Excellent customer service with a quick and seamless transaction!! Ms. Glover was so friendly and helpful! As soon as I reserved a storage unit online for same day use, she provided a contactless transaction and set up my unit. In addition, it’s a new building with complimentary rolling carts available for use.

Do
Review №75

Love the space and availability to me. Yolanda was incredible! She looked at my truck and knew exactly what size space I needed. She was very personable but also very professional. My only gripe is the radio. I do not enjoy the loud hip hop style. I would love to be able to turn it down. I am over 60 and am old school. Music is too loud for me..

As
Review №76

I was here with my sister and noticed how clean they keep the property . Yolanda was super helpful and professional with a welcoming warm smile.

Ja
Review №77

The Supervisor, shewas very polite and very helpful and patient

Ga
Review №78

Mike and Yolanda has being great customer service people on the job. Great service.

Ro
Review №79

Clean, climate controlled. Staff is courteous and nice (especially Mike) !

Re
Review №80

Had a great experience with the staff. Mike was very helpful and took care of all of my storage rental needs. I will recommend this establishment to my friends.

Mi
Review №81

Mike an Yolanda was awesome an make a dream team plus they have great customer service

Ma
Review №82

Yolanda & Mike was so nice and they moved pretty fast as a team I love it here already

Ra
Review №83

Yolanda was incredibly helpful, friendly, and responsive! She was accommodating and made the process very easy, especially during Covid-19 times. Would recommend!

Ad
Review №84

Yolanda was the lady who dealt with our purchase. She let us in 5 minutes late since understood our hasty need to get storage space. Very thoughtful and kind of the business to do that for us. Recommend this place for anyone!

Ra
Review №85

Yolanda literally saved me from my nightmare! After having to find a storage unit last minute, she not only showed me a brand new unit but she helped me out with everything I can think of. Not only that but her personality is AMAZING! You cannot got wrong with this ExtraSpace and you definitely cannot go wrong when being helped by Yolanda!

Ke
Review №86

Techno-efficient application process, friendly, competent, and courteous staff at central and local office, and well-lit and well-maintained facility at the Northside Dr. near 10th St. location.

Qw
Review №87

Yolanda went above and beyond for me. Thank you so much.

Cl
Review №88

Yolanda was so personable and helpful. Immediately upon entering she was welcoming and greeted me a smile. Always ready to lend a hand!

Ke
Review №89

Yolanda was so friendly and helpful. She was very informative about the process on moving in and out. This is a new facility am with a great staff member!!

Ja
Review №90

Mike took his time with us and surpassed our expectations.

Es
Review №91

Mike was excellent and knowledgeable about the space. He deserves 👏 11/01/20 Yolanda was very helpful today and she made a bad a good day.

Na
Review №92

The people here are AWESOME!! Excellent customer service and very caring!

Ro
Review №93

Brand new site! Has a lot of security built into it and it makes me feel safe to know that my things will be safe as long as I leave it there! Willing to help and very friendly.

Da
Review №94

The set up was very easy and no hassle at all! We were in and out with no issues at all. Overall, a wonderful new building and a wonderful staff!

Al
Review №95

I do not know.

Ya
Review №96

Best experience for college students! Also would like to mention their great customer service! Thank you Yolanda

ja
Review №97

KD is always polite and willing to help!I always have a million and 1 questions but he always has the answers!! If it wasnt for him & this company, I wouldn’t be a fan of storage units. Thank you so much!!! This man deserves a raise!!

Ra
Review №98

Good if you’re a GT student. Super close to campus and really nice staff. Convenient access.

Ch
Review №99

Great move in experience the staff was kind and very informative about any questions we had

Mo
Review №100

Very Friendly staff. Yolanda was amazing and very helpful. I would highly recommended this storage space!

Information
25 Photos
100 Comments
5 Rating
  • Address:924 Northside Dr NW, Atlanta, GA 30318, United States
  • Site:https://www.extraspace.com/storage/facilities/us/georgia/atlanta/1000001510/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_MTU0NDAxNDMtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 678-374-8191
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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