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Mattress Outlet Atlanta
1335 Chattahoochee Ave NW, Atlanta, GA 30318, United States
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Mattress Outlet Atlanta
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Ce
Review №1

Can’t say greater things about this place! I came in to look for a box spring, but left with a mattress as well thanks to the help of Ebony and Sam. They were incredibly helpful, friendly, and knowledgeable about the different options available to me. They also price match from retailers to give you the best deal! Highly recommend for all your mattress needs.

Da
Review №2

Superb customer service! Extremely responsive, and fast delivery. Ms. Ebony is the best. She went above and beyond to make our bed comfortable.

To
Review №3

My experience at Mattress Outlet Atlanta was great. Sam and Ebony are hands down the best in the business. Now, that young lady Ebony is the definition of what customer service should look like. If Ebony was in the WNBA DRAFT she would go in the 1st round with a guaranteed10 million dollars. My business partners and team members are right now trying to figure out how we can add Ebony to our team. She is that good!!!! If you want a new mattress, go to Mattress Outlet Atlanta and if you want to see what customer service should look like, go see Ebony. SHE IS THAT GOOD!!!!🏆🏆🏆

Qu
Review №4

Almost all of our mattresses in our home are from this place. The best deals and such wonderful, helpful staff. Most recently, we purchased twin mattresses for my daughter and were helped by Ebony. She was extremely helpful, so sweet, and went above and beyond to help get us what we needed. Great customer service! Highly recommend!

Qu
Review №5

Want a great experience, awesome prices, and fast service? Make sure you hit up Ebony and Mattress Outlets. Ebony was attentive, worked in my budget, and provided an amazing service experience. Would definitely come back and work with her again!

To
Review №6

Great service and atmosphere. Ebony was very knowledgeable and friendly. I highly recommend.

PO
Review №7

This place was really nice. The lady who worked there gave me multiple options for a mattress and it didn’t take long before I was able to pick a mattress for my cousin. I love this store and probably coming back for a mattress for myself!

Be
Review №8

I got a great deal at this place! They price match and have really good mattresses. The people there are very nice and extremely helpful

Sa
Review №9

Ebony was amazing. Found us an awesome mattress for a great price and listened to what we needed and found the perfect mattress for us. Go see her!!!

Mo
Review №10

Ebony was the best!!!!! 10/10 experience for sure!!!! She was very helpful in finding me the perfect mattress for school! Excellent customer service.

Mi
Review №11

Pls go see Ebony!!! She is amazing! Not only is she helpful but she so knowledgeable about all the mattresses and everything in between! She made my experience so easy I will definitely only shop here with her. If you’re in the market for a new mattress go to Mattress Outlett Atlanta and see Ebony, you won’t be disapppinted!!

Sa
Review №12

Great customer service! Very helpful and helped find the perfect mattress for a great price!!

As
Review №13

The best and easiest process ever!!!! Sam was amazing and so helpful and just the sweetest!!! Highly recommend,, I used Snap for the 90 days same as cash and that process was great too... again highly recommend!!!!!

TB
Review №14

Love this Store!!! No pressure and to the point. Some friendly pointers as this is not a regular retail store- its a true factory outlet. Everything is sold As Is. No refunds, No exchanges and No warranties. Be prepared to arrange your own delivery/tie down yourself in addition to getting your scores home. You have 7 days from when you buy. PROS: 1. You Save alot of $$$ off retail 50 to 70%. 2. Name brand mattresses. 3. Easy shopping experience. 4. Knowledgable and professional. 5. No sales fluff or smoke. Direct. CONS: 1. Very hard to get them on the phone. 2. Very small staffing. (Im sure thats why its hard to get them on the phone from what I saw while I was there.) 3. What you see is what you have to choose from. They dont have stacks of the same identical stuff in back.

Jo
Review №15

Been going here for many years and they always and still provide great product and service at a great discounted price. If you need a mattress this is the place to come. Miah took care if us today in buying a new mattress. He was very knowledgeable and quick and friendly. We talked to him on the phone before making the drive. So glad this place is here. Thanks!

Ch
Review №16

Love this place! Great deals and prices ❤️

An
Review №17

This used to be a good place with nice, helpful people. I’ve purchased three sets of bedding here. I’ve referred friends and family here. I will NEVER do that again. If you like being treated like an imposition, if you like being told “you need a foundation that is designed for this type of mattress” and having something entirely different delivered ( and I don’t mean mismatched colors, I know that’s the deal here) , and if you like to buy from a place that acts like your time and business is worth nothing, then this is the place for you.They have a website with an email address for questions and a phone number, but they don’t answer emails and straight up told me they don’t answer the phone. So, the only way you can get a simple, but important, question answered about a $1500 purchase is to drive back to Atlanta and ask them. I drove back to Atlanta. I got my answer. Of course, it was “no” and now I’ll have to buy another foundation, from somebody else, to replace the one I just bought from them on Saturday, to make my bed usable.On the positive side, it looks like I may have killed all the ROACHES that crawled out of the foundation after my delivery yesterday.You can still choose to go here, but if your experience is anything like mine, you will be sorry you did.

ro
Review №18

The New Sales Lady is Not Friend very Smart mouth I feel like she is Talking down to me. This place used to Awesome. I hope Im the only that feels this way.

Ni
Review №19

Gotten 2 mattresses from this place, one for my sister and one for me and they are amazing! Thanks!

Ki
Review №20

This is a great place to find a mattress at very discounted price. I was able to get a Beautyrest Black pillow top for 70% off (based on online retail price). Lee was very helpful and knowledgeable. No pressure sales and she answered all my questions. She allowed me to lay as long as i liked and helped me to inspect the mattress before purchase. Cons: 1. they carry a small inventory of King mattresses. But not really a negative for me because I got a mattress I would not be able to afford at retail price. 2. The delivery is through an independent contractor and the price was expensive. We used Uhaul right around the corner to rent a truck for couple hours; so the delivery cost me less than $70.00. Very nice people, great quality mattresses--I highly recommend them!

Je
Review №21

Due to the great prices and good quality. I was able to purchase 3 twin and 2 twin XL sets for my 2 guest bedrooms. In store sales personal and delivery contractor was customer friendly.

E
Review №22

Lee ,the manager provided excellent service as well as the Chris who provided awesome loading assistance.

Ja
Review №23

The young lady working there was a joy to work with as well as extremely helpful and knowledgeable. Quick and easy process with up front pricing.

Ch
Review №24

The SImmons Mattress Outlet in Atlanta is one of the best assets of Atlanta!!!! The staff is knowledgeable, courteous, professional individuals who personally take pride and comfort in knowing that their customers are getting the highest quality bedding for a fraction of Full retail price!!! Tell all your friends for this could be considered one of the best kept SECRETS in Atlanta. One of the best investments a person can do for ones own health and well being!!!!!!!!!!

Ad
Review №25

Great service! I went in there completely confused and she (forgive me for not knowing your name) took the time to explain each mattress and really help taylor my exact needs. Left with a mattress that was easily within budget

Ba
Review №26

Great place! Its not a fancy show room but who needs one. Best price ever! Totally beats all competitors We got a King set after having a waterbed for over 30 years & we love it. Go check it out !Totally nice people. The only reason I didnt give it a 5 was because I would have liked a couple more choices.

Xt
Review №27

Great deal on a Simmons King set. Would have gave 5 stars if the King selection was larger and the delivery cost was lower (we were only 5 minutes away) Nice prices though!

Ma
Review №28

I could not believe the price of the mattress I saw elsewhere. Service excellent. Highly recommend this outlet

Re
Review №29

Great place to get an excellent deal on mattresses! I bought 5 mattresses for a vacation property, & now another for our basement guest room!. What a savings and the mattresses have all been comfortable!

Ja
Review №30

These folks were super nice and knowledgeable. We got a great deal on a Simmons Beautyrest. We will definitely be telling friends about our experience.

Ha
Review №31

I had a terrible experience at this location on Chattahoochee. My mother and I can in to purchase a mattress and the short women with brown hair had a terrible attitude from the second we walked through the door. She snapped at us when we would ask a question and even took it to the extend that she didnt find the need to have someone assist us with roping the mattress into the back of my jeep. She was clearly having a very bad day and took it out on us. We ended up not even leaving with a mattress because of the HORRIBLE customer service and still trying to get a refund for it. Stir clear of this place and the crazy unprofessional female that is associated with this company!!!!!!!

Ma
Review №32

We found a great deal on a mattress with Angelas help. Even though we were the last customers of the day, both she and JeMarcus were very patient and helpful. Well be back!

Mo
Review №33

Great prices on quality Serta Brand Mattresses I saved a bundle thanks !

Be
Review №34

Good service but their delivery driver is way too expensive for his service.$85 to transport a bed for less than 5miles? Thought that was a rip off

Da
Review №35

New Owners no Simmons mattresses fake deals...

Ro
Review №36

Professional Service good selection great prices

He
Review №37

Great selection. The prices are awsome!

Ty
Review №38

Get your mattress here. Love the mattress that I purchased from here.

Ke
Review №39

Best prices on brand new matresses!

Ma
Review №40

Large supply of brand-new and mattresses name brand Simmons

J
Review №41

Great value. Hidden gem

Ma
Review №42

Very affordable, the employee very friendly.

Ta
Review №43

Zero frills, highly knowledgeable staff

Jo
Review №44

Defective

Information
4 Photos
44 Comments
4.4 Rating
  • Address:1335 Chattahoochee Ave NW, Atlanta, GA 30318, United States
  • Phone:+1 404-355-7606
Categories
  • Bedding store
  • Bed shop
  • Mattress store
  • Bedroom furniture store
  • Liquidator
  • Outlet store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12AM–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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