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EZ Appliances
3956 Buford Hwy NE, Atlanta, GA 30345, United States
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EZ Appliances
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An
Review №1

Great prices for all the appliances I needed for my flip. Friendly people and never pressured me to buy anything! I will continue to build my relationship with this small business for all of my Georgia property flips.

Ch
Review №2

Great experience here. They were all very professional and was glad I came.

Hu
Review №3

Called all day to ask for more information on used refrigerators, but the owner kept telling me he was too busy to assist me, and that I should come in person to see them... I drove the 45 mins in the rain to get there before they closed so I could see what they had in stock (after calling to tell the owner that I was coming and if he would still be there, which he told me he would) only to arrive 5 mins before they were supposed to close for the day only to find the lights off and the doors locked.EZ Appliances stinks and the owner doesnt seem to care care about the customers. Spend your hard earned money elsewhere if you can.*** EDIT after receiving reply from vendor: their reply to my initial review is a total lie and just them passing the buck on their responsibilities as a business owner... I called them AN HOUR BEFORE STORE CLOSE. A FULL HOUR. Do not try to act like you actually made an attempt to help me.These guys are worthless and do not deserve the money in your pocket. There are plenty of other used appliance businesses that actually care about their customers. These guys are hot garbage. I wish I could give you zero stars because thats what you deserve. ***

Kr
Review №4

Great customer service! Great prices for used washers and dryers. They answered all of our questions and had everything we needed. I was able to finance for a washer and dryer and 90 days is same as cash. Really cant say enough about the incredible customer service we received though. Will definitely go to them again.

A.
Review №5

Very rude sales associate hung up on me.

Ta
Review №6

Great placed for inexpensive appliances. Great service and easy finance options if you need it.

Je
Review №7

EZ Appliances were awesome to work with. While they have a modest inventory, their prices cant be beat. I had a very bad experience with Brandsmart with a new appliance order that was back ordered for over 2 months and this company stepped in to provide me with a great scratch and dent washing machine. I can finally place my home on the market. Thank you, EZ!

Ca
Review №8

Great service - they stopped the following week in person to follow up on questions I had about the fridge I bought free of charge.

As
Review №9

I spoke with a nice rep, Jamie from NY who promised a washer and dryer for 1 price... drive all the way from Houston and the other workers in the store.. specifically James, did not want to honor it. Tried to hike the price on older rusty, stinky and smaller W&Ds. Very unprofessional to try to give 1 price over the phone Anns then another price whn u come to the store. DONT COME TO THIS SCAM BUSINESS.

Ka
Review №10

I bought a used black appliance set.. affordable prices, 90 day warranty, delivered for $50.. BUT! The dishwasher wasn’t installed (fine) and when i got it installed, water wasn’t getting into it. I called and spoke to Sergio who told me no problem, we’ll come the next day to fix or replace it. Nothing heard the next day, then rescheduled for the weekend, then rescheduled for Monday. It’s now Tuesday, Sergio is no longer answering calls or texts and has a full voicemail. I spoke to James yesterday who said he would help and get someone out by Wednesday and he would call before noon Tuesday to confirm the time. It’s after 2pm and haven’t heard from him. Called, no answer and his voicemail is ALSO full. All I need is a WORKING dishwasher in my rental property that has a renter HOMELESS AND WAITING TO MOVE IN! To make matters worse, I’m from out of state and all I have is call/text access. You could’ve got all my business with my rental units, but now I want my money back for the faulty dishwasher, assuming I can ACTUALLY speak to someone!

Al
Review №11

Do not buy from this place all there appliances are bad dont buy from this place

Se
Review №12

I just got my washer and dryer delivered! I am washing and drying my first load now. I ordered this set 3 weeks ago to be delivered today. My delivery window was 9-1. I got a call at 8:55 that they would be here in 30 minutes. We did have an issue. Was notified by the driver (who was really nice btw) that because if the virus going on they could only place washer and dryer in living room and not install. Of course this angered me because I was not notified of the policy change. I immediately called Sergio and let him know that this was unacceptable. Sergio eventually reasoned with me and let me know that because I was not notified he will make an exception. The guys arrived shortly after and installed my set. The dryer didnt fit but the guys went above and beyond and took the back off to get it through the door. Thank you Sergio for allowing the guys to install my set. I promise we dont have the virus LOL I will definitely do business with you all again. Prices were great and I love that it has repair warranty.

Ha
Review №13

Do not waste your time or money! They are a scam!! Run Run Run!!!

Na
Review №14

I’ll forever go here. Great atmosphere and even better customer service. I know where I’ll be going to any appliances from now on!

It
Review №15

Im giving no stars they are terrible especially JAMES. Nobody shouldnt by from them because they do not work with you at all they tell you one thing over the phone and when u go in its a whole different story this place is Garbage

mi
Review №16

They have a great selection of budget friendly items! Excellent customer service and they offered affordable delivery and installation. I would definitely recommend this place! Our washer and dryer have worked perfectly since we got them.

St
Review №17

Horrible service horrible people don’t waste ur time

An
Review №18

Dont buy from this place bad business take your money elsewhere .

Br
Review №19

Delivery was fast but not even a week later and the dryer is broken and they have yet to send someone to fix it! Took a week but they did come and fix the dryer for free. Been a couple months and everything is fine.

LX
Review №20

The prices at this location on appliances are awesome. There was a nice selection of appliances to choose from.

Ja
Review №21

My fridge broke down the other day, and couldnt find any Big Box (Home Depot, Lowes, Best Buy, etc.) that could deliver same day. But EZ Appliances could, only one I found in all of Atlanta.

Ho
Review №22

The owner is a liar and a deceiver, a typical Salesman that tries to sell you garbage masked as something good.. Most of his machines are overpriced picked up from the scrap yard with minor repair and a little cleaning.. He talks to others as if they are stupid and he knows better when in reality hes just conning you.. Horrible experience and wasted 3 of my days with him.. Have I read the reviews before I wouldve never stopped here.. Had much better luck on graigslist.. Dont count on the 90 days guarantee, hell just swap one junk for another then hell say hes done with you..PS He just now falsely accused me of trying to pay with a stolen credit card.. This is a lie! I paid in cash since he said I wont have to pay taxes this way.. I have the receipt to prove it

Ja
Review №23

I had an awesome experience with these guys - everyone was friendly and helpful. I can be indecisive but the salesman and woman and warehouse workers gave me lots of advice and I picked out a great washer and dryer. Delivery and installation were seamless and I’d definitely recommend them to a friend. I’ve done about 4 loads so far and I already don’t mind laundry as much 👌

Rh
Review №24

This place is great bought a washer & dryer two years. I’ve had no problems. I’ve return today to buy my parents’ a new stove. They always have good affordable merchandise and the delivery service is on time and professional. I LOVE this place!!

Da
Review №25

Don’t buy from here all there stuff and are not good after some months it will stop work and management is disrespectful

J
Review №26

My family has bought many appliances there and each experience has been great! Best prices and friendly staff and owners! Thanks guys!

Ke
Review №27

Broken refrigerator

Ed
Review №28

One of greatest store to buy appliances and good service

Lu
Review №29

Typical switch and bait. Im in a wheelchair so I called and got prices and delivery prices before we went. It was $190 for small used fridge and $50 for delivery. When we got there we had to wait for them to get it there from another location, it wasnt even in the store and we verified the prices with the man there. After waiting for the delivery, it got there and the price became $250 and delivery became $65 for a tiny, used basic white fridge. After a 40 minute drive there, waiting for 30 minutes and an hour drive back, we have no fridge!! Dont waste your time!

Go
Review №30

I really like it they have a lot options for sure to come back and get my own here. As well as fridge.

Re
Review №31

Do not buy from this place take your money else where . Appliances are not good . They stop working after 5 to 6 months

Kr
Review №32

Excellent customer service and perfect install! This place was great for us. We purchased a washer and dryer set.

Da
Review №33

Ive bought several appliances from EZ appliances. It is a fantastic store with wonderful customer service. Sergio, the owner, and his wife went above and beyond to make sure I was a happy customer. Can not recommend them enough!

Ay
Review №34

Absolutely TERRIBLE customer service. Not only did I get delivered an OLDER machine than the one I picked out, they are very deceitful and LIED throughout the ENTIRE process. Save yourself the time and the headache and DO NOT SHOP HERE.

Da
Review №35

Was sold a broken washer , would not honor warranty , I agree with the people below that say it was repackaged garbage. It was broken upon arrival and nothing but un returned calls and excuses to not fix it do not buy here

J.
Review №36

I just concluded business with EZ Appliances. I went to their store, met Elizabeth and picked out a washer and a dryer. They were delivered the next day at 9 AM as promised and I tested both machines before the men left. All is well, they were very courteous, professional and effective. As for Elizabeth the owner, she was a pleasure to work with and very ethical in her business. I am very satisfied with this service and I intend to tell all my friends. Thank you again EZ Appliances, for a very good purchasing experience.

Ay
Review №37

This place is great.. from the staff to the appliances... theyre always eager to help you with whatever it is youre looking for. Just as good as any major appliance retail store!!!

Mi
Review №38

Advertising 499 and up refrigerators. After speaking with him for 2 days, drove over 40 miles only to find out, he had NOTHING that was advertised. Only thing around that price was broken in his warehouse. Thank you for wasting my time, day and gas

Le
Review №39

The dryer that I bought with them was not working properly since they installed it. My wife called them, but they were busy and promised to call back. They never called back. We tried many times reaching them after that, but they only called us back after we posted a previous Google review. They mentioned that we should clean our dryer vent and so we did, but the dryer still doesnt work decently. I just dont want to contact them anymore. It hasnt been a good experience.

Na
Review №40

Bought a washer/dryer unit that stacks. No renting or payments, I paid upfront. The first set, the washer didnt work. The second the dryer didnt work when they delivered, and they messed up my flooring in the hallway. The 3rd set seemed to work, but the doors didnt work (wouldnt stay open). And, light in the dryer would work at times. Now, the dryer doesnt heat and they wont return my calls to take care of this, and have yet to repair my floor. They warranty their products for 90 days...Ive been dealing with this for a month!

De
Review №41

This place sucks youll probably get 6 months usage of your appliance and its done... they sell busted Ass washers and Dryers for well over the price DO NOT SPEND YOUR MONEY HERE YOULL BE SORRY .... CONSIDER YOURSELF WARNED I SHOULDVE READ THE REVIEWS BEFORE I PURCHASED HERE BIG MISTAKE .... BETTER OFF GETTING APPLIANCES off of Letgo app .... NEVER EVER AGAIN

sr
Review №42

I bought a used washer dryer set which is working fine. Price is lowest in the market and addd benefit is the one year warranty(there is a $75 charge for any repair or replacement though). Delivery was cheaper than others and right on time.

Dr
Review №43

More like EZ way to lose $3,000. I bought a washer earlier this year. It has leaked twice and destroyed my house twice now within 8 months. I had to get the carpets, ceiling, and walls redone. The second time the washer leaked I got a video of the water coming out of the washer. I stopped by the store mentioned the situation, and they did not want to hear it. So now Im out a washer and 2 insurance deposits. Do not use these guys. Here is a video of my washer at workyoutu.be/14xW7kgUWAU

LO
Review №44

It is one of the best service you can find in the neighborhood, love the place is organized neat and clean, the washer I got from still working and my mother In law bought her washer and dryer and they are still working, had not had any bad service or experience with them!Will always recommended!!

Da
Review №45

Well, I really am a believer in customer experience.Some say This is THE BEST place most reviews are very negative!

Al
Review №46

I purchased a refrigerator from now is not working they replaced it with a different refrigerator when they delivered it to the house and push down leaking all over my floor not at all refrigerator is not working they promised they would repair it or fix it and now no one is answering the telephone all my food is going to be spoiled

Di
Review №47

Have tried to avoid this, the service/repair guy for Ez appliances is an absolute pig of a man if thats what you call him., he comes at you polite and courteous, knowledgeable about his job. Im assuming that he saves your phone number for future calls. He called me to act like it was a follow up, when truth was he was wanting me to send pics of myself, how Digustuting, . . It makes me wonder how many times hes done this. Ez appliances you be ashamed of yourself if you know about this and allow it. Ladies beware of this man around yourself and daughters.,

Ma
Review №48

90 DAY WARRANTY MEANS TAKING IT TO THEIR WAREHOUSE FOR SERVICE!I purchased a Samsung Washer on Feb 2nd, 2019. At the time of purchase I was told the machine was in excellent condition. I also ordered a pedestal and was told it would be available the next Tuesday, the 5th. $485.00 total spent. Pedestal was not available till 3 weeks later. I have the receipt and the note on my pedestal of where to take this machine, hand written. Just in case a reply from store/owner/manager says Did not buy hereNow to the problem. I took the washer home. These front loaders are heavy! I got it inside my home, installed, leveled and connected. I ran an empty cycle on hot to sanitize the machine., no problem, no issues. Eager to wash clothes, I placed a medium size load of jeans and colored t-shirts, selected the normal wash. Everything was fine until the first spin cycle. I was suddenly hit with a loud pounding noise, metal against metal, the machine was acting unbalanced. It was loud and obvious. I stopped the machine and opened the door, checking for an unbalanced load. Nope. Now I have a machine that, after research, has bad shock absorbers. I called the store, they asked me to make a video of what the machine was doing. I took the video, with a level on top to show the appliance was level. You could visibly see the machine rocking.I brought the video into the store and spoke with the same gentleman who sold it to me. Without even viewing 5 seconds of the video, he started telling me I needed to load the washer back into my car and drive it to their warehouse on Peachtree Parkway so they can test it and service it. The warehouse is open Monday through Friday till 5:30. Um...I work 9 to 5, Monday through Friday. It is on the last month of the 90 day warranty. I need this fixed, without having to take a day off of my work, without having to load a 200+ pound washer into the back of my SUV, drive it to a warehouse and drop it off, then return when and if it is repaired. SEND A REPAIRMAN TO MY HOME LIKE PROFESSIONALS.This is to be fixed, or this review stays as it is.

da
Review №49

I walk in and tell the guy I need an upright freezer. He shows me one near the back wall and as Im looking it over hes telling me he can do better than the sticker price and warranty info. After a few minutes of looking it over I ask to open the sealed instruction booklet. By this time Im wondering if this is a freezer because it has the clear shelf guards on the door. I start to look through the the instructions and it doesnt say anything about freezing temperatures only that the average temp should be around 34 degrees (F). I then look up the model number on Google and it turns out to be a refrigerator. The guy denied it and said instruction manuals are often generic and cover a lot of different models. I show him the Google results and he resorts to his computer and I dont hear from him again.

Na
Review №50

Poor customer service , not trust worthy !!! i bought a refrigerator and while i was paying they were very nice , when it came to delivery, i called at 1 Pm they said they will deliver at 3pm, i called them at 3 they said we will deliver at 7, i called at 7 the delivery guy was so rude and said i can deliver at 8:30, i was frustrated i said why dont you guys give me a time so i didnt have to lose all day? he said i will deliver another day and GO HOME WATCH GHE GAME !!! i got angry i said no it has to be delivered today!! after 15 minutes he called and left me a voice mail that he has problem with my address and will not deliver !! i called him 21 times and he never picked up my phone !! i was robbed of my money because i paid before i received !!! these people are thieves!!! DO NOT TRUST THESE PEOPLE !!!! i repeat !! DO NOT TRUST THEM !!

Se
Review №51

Very good customer service and very nice appliance new and used.

Wa
Review №52

Some products are out of date and have no spare parts.They dont follow up on products and bad customer service

Re
Review №53

Excellent and affordable products. Weve purchased multiple appliances from them and really appreciate their business.

Az
Review №54

I love it, I bought a front load set for a super price, Im very happy!!!

Tr
Review №55

I wouldnt even give this company a 1.. You get what you pay for ... Junk... They are very unprofessional and there inventory is not in working condition.. Be aware and do your research before buying anything from this establishment

al
Review №56

Will not give you details and model numbers before you drive all the way there. Misleading ads . Save money and time and go to Home Depot or Bestbuy

Ju
Review №57

Purchased my Samsung refrigerator brand new from EZ appliance about 6 moths ago, very profesional staff and overall very knowledgeable about the product! Came in and purchased my washer and dryer last month and got them delivered next day as promised! I will definitely recommend this place for all your appliance needs to all my family and friends great service! Thank you EZ appliance!!

Nu
Review №58

The same day we used the washer it stopped during the rinse and spim cycle. We had clothes we that were sitting in water that didnt drain out. We callef the very next day and were told the repair person only comes out on Tuesday so we hsd to wait a week. Later on that day I had a missed call from a tech that left me a text message saying he was to come and check our appliance but since we didnt answer it will be for another day. We followed and called and asked why werent we notifed someone was going to come that day aftee we told we hsd to wait a week? The guy on the phone said it was our fault we missed the call. After going back and fourth we told them they can come pick it up but then he said someone can come out that Friday. Well that Friday came I never received a call. Bottom line we will be retuning the item and never again use them.

Sh
Review №59

DO NOT BUY FROM HERE EVER!!! THEY SELL RAGGEDY EQUIPMENT THAT ALMOST BURNED MY HOUSE DOWN AND THEN THEY KNEW IT WAS BAD EQUIPMENT. THEN TOLD ME TO PAY 200 MORE DOLLARS ON TOP OF THE 1200 PLUS DELIVERY AND TAXES. I ALREADY PAID ARE YOU KIDDING ME. THEN THE OWNER IS VERY NASTY AND DOES NOT KNOW HOW TO SPEAK TO CUSTOMERS OR HOW TO RUN THE BUSINESS. STOP SCAMMING PEOPLE ALMOST KILLED ME AND MY FAMILY . I WOULD RATE HIM A ZERO!!!

me
Review №60

Great experience!.. Awesome service !.. Bought a refrigerator for my mother last year and so far no complaints!...

Ra
Review №61

Excellent experience, bought a set of washer and dryer 9 months ago and I have no complaint, their service is great, I strongly recomend the store to anyone...!!!!

Al
Review №62

Friendly service. Crowded place with lots of appliances

Ya
Review №63

Great affordable prices and reliable appliances.

Jo
Review №64

I had horrible experience. They didnt honor their warranty on a dishwasher that I purchased. The dishwasher did not work from day 1. I told them in plenty of time and it was clear in our contract that the item was covered.Id be very careful in dealing with this compnay. I certainly will never get near the place again.

Si
Review №65

Be careful buying from them.. I bought a refrigerator back in may, well Im on my 4th one from them and its nothing but a big headache.. They say they have the best prices but if you shop you can actually get a brand new one from Brandsmart for same amount.. The tech they have fixing them and making sure they work is always intoxicated... They accuse you of doing the damage to the appliance when its damaged.. On my 2nd fridge he showed up to my house drunk to repair it.. I could go on all day but dont have time... Just buyer beware!!

Ti
Review №66

The man lied to me & said that the washer & dryer he sold me was brand new & unused. I get it home & I find out that its refurbished!!! I PAID brand new prices for USED appliances!!

Da
Review №67

Called for service was told I have to bring the dryer in myself.. Also asked for price on used dryer was told its 165.. for a used dryer... literally surfed the web for 2 minutes and found a used dryer for 75...

Ta
Review №68

In and out with exactly what I needed, professional and friendly.

Go
Review №69

Great service!

na
Review №70

Cant trust them, the delivery sucks, the guy who delivers is so rude ,Ive been sitting at home all day it was supposed to be delivered at 1pm they called and changed it to 3pm and then called again and changed it to 6:30pm and the called again and changed it to 8:00pm i called the delivery guy and Elizabeth the person I bought my refrigerator mire than 40 times each none of them answer, the delivery guy finally answers and says that he wants to go home and watch his TV instead on delivering what I paid for, so rude, so unprofessional, so untrustworthy, I would give 0 star if I could, DO NOT GIVE THEM YOUR MONEY, BE AWARE !!!!

S
Review №71

Very disappointed for the money spent, it wasn’t worth it. Just a rip off. Wish I would have read the reviews before making purchases.

Ar
Review №72

I brought a stove from here 5 years ago and its still working the store also delivered it qreat service and Im going back to buy something else you cant beat this place its great business by the way my stove is still working what does that tell you.!!!!

Sa
Review №73

Good service and team helpful

Ad
Review №74

Very helpful and accommodating. There are lots of options to choose from.

Go
Review №75

5. GREAT!!!

Ki
Review №76

I bought a washer and dryer two years ago, still working! You cant beat the price and delivery went as planned.

Ad
Review №77

Great experience

ad
Review №78

Great experience

Lu
Review №79

Very friendly staff, I recommend it ... if you take your dryer or washing machine, the broken one discounts you $ 20, for those who dont know

fl
Review №80

Very good place I recommend it

Er
Review №81

Great service, they are very professional and attentive to customers, I recommend them 100%

Vl
Review №82

Good service, I had the opportunity to buy 2 Refrigerator and 2 Stove in 2011 and until today it has not been damaged, apart from the fact that the price was super economical, the equipment was very good for me. I recommend it.

Ju
Review №83

Bruno price

Information
35 Photos
83 Comments
3.4 Rating
  • Address:3956 Buford Hwy NE, Atlanta, GA 30345, United States
  • Site:http://www.ezappliancesga.com/
  • Phone:+1 404-748-6087
Categories
  • Appliance store
Working hours
  • Monday:10:30AM–6:30PM
  • Tuesday:10:30AM–6:30PM
  • Wednesday:10:30AM–6:39PM
  • Thursday:10:30AM–6:30PM
  • Friday:Closed
  • Saturday:10:30AM–6:30PM
  • Sunday:10:30AM–6:30PM
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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