user
Office Depot
805 E Tyler St, Athens, TX 75751, United States
Appearance
Office Depot
Comments
Dl
Review №1

Was looking for a monitor keyboard and mouse for the computer we were building. They didnt have anything there at all. You figure they would have a good stock of it. Other than that the place did look pretty clean.

Vi
Review №2

Had items I needed in stock but wouldn’t allow purchase because 1 of the 2 was a display. They had other colors in the back that they could have displayed. The Asst Manager was extremely rude and totally unwilling to accommodate the customer. I have been a retail manager before and you should always accommodate your customer. This was really bad Customer Service.

Ci
Review №3

I had to go in to have certificates printed and another day I had to go in and have some very small print made into a section. On both days the staff was very pleasant and patient with me. The young lady worked tirelessly to shrink the words I needed in such a small space. For the certificates I had to constantly keep looking at different things to see where they were and which ones I needed. The young lady never once made me feel bad for taking up her time word for not knowing what I needed. I will always come to the store and I will always recommend the store. Is very clean orderly and with just the right amount of help that you may need from time to time whether its a little or a lot. Way to go Office Depot! Not every sore can match your customer care service.

Ke
Review №4

Poor communication - Service via email.

Mi
Review №5

Office depot has always been a decent store. Even if doesnt have what you are looking for the store is clean and organized and the employees are friendly so its never really that fustrating. Tonight though it took 45 minutes for them to print four 5x7 pictures and it really shouldnt have taken that long. Perhaps the employee was new or the computers and printers werent working right. Regardless its a store worth checking if you need office, school, paper, etc. related items.

Le
Review №6

Since approx 2012 have just used mainly the print and copy department and have purchased product here and there. No problems ever. Employees provide help, they are friendly, professional, and prompt service is never lacking. Very nice💫However, march 2019 decided to use their computer tech service. On that initial service will have to say the experience was confusing as well as very disappointing; left me feeling empty knowing in my gut things got messed up. Kept having issues; found out my administrator key had been compromised; 🤷so finally i go in today, 5/2/19 and complain. I had had it up to here!Management not only went right to work; the team exceeded any reasonable expectation going way above and beyond their duty...Thank you Office Depot❣️ for your integrity & turning a great disappointment into a wonderful experience. 😘btw people, you who are reading this review...the tech stayed 2 hours over to fix the problem! It seemed his delight to do it!I am without words, and so very grateful to you Wendell and team.wow. big hugs to all. Am bringing a hummingbird cake soon for all to feast upon and enjoy😁Thanks again to all for your over the top acts of unexpected kindness!Am home with computer now and will let you know if am troubled with any more issues

Da
Review №7

Pretty good stock for a small town store. When you check out they give you a coupon for 20% off which sounds ok until you read the fine print. Cant use it on very many items that you actually need. Marketing scam.

Co
Review №8

I went in for a print job and in line in front of me was an elderly lady. She was clearly not tech savvy as she explained to the cashier behind the print service. The cashier explained in detail and with a kind heart the service she could provide, provided alternatives to wait in a specific area, or next door for shopping. You could tell these photos meant a great deal to this lady and the cashier took time to compliment her photos (which made the customer smile.) Kelly in print services today (12/1/18) has phenomenal customer service and a caring attitude. It’s nice to see people take time with the elderly and not focused on just getting people out of the way. I would definitely recommend this Athens, TX location for friendly and efficient service.

BI
Review №9

Look. You may have a OK selection when it comes to your laptops but I find it quite stupid the only choice in chargers you have are Micro USB. Seriously? You have over 100 chargers and they are almost all the same. I could buy that in a gas station. I could not find what I was looking for. You need a better selection.

Ke
Review №10

Prompt service. Helped me locate my items quickly. Carry most everything we need for our small business.

Br
Review №11

Typical Office Depot in layout and product. Employees eager to help. Nice store.

Mi
Review №12

They have a lot of Kool stuff went in for one thing left with 5 lol staff helpful clean store

Co
Review №13

The people who work there are always friendly and helpful. Office Depot prices are always a little higher than other stores but they have the best selection.

Pa
Review №14

Great service and had everything I needed at a reasonable price

Ch
Review №15

Friendly staff and well organized. Fast service even when there is a small wait.

Jo
Review №16

People very helpful curious to me will do what I needed done will go back again

li
Review №17

Once again, I am sadly disappointed. The people at this location are friendly and helpful. They will answer your questions gladly and pay attention while you are speaking to them. However, once you leave the store, anything that you have pending becomes iffy. It isnt that it never gets taken care of, its just that it is not taken care of in a timely manner. Twice bitten, forever rethinking my choice of which location to do business with.

He
Review №18

Had 120gb ssd for 24.99.. Not bad..

Ga
Review №19

Helpful sales person & check out person was friendly and kind

Ke
Review №20

I picked up printing. I was accurate. The clerk qas friendly.

ti
Review №21

Great BUSINESS Services. Fair prices

Ju
Review №22

Well stocked, friendly and helpful staff.

Ry
Review №23

The clerk was very helpful and courteous.

Pa
Review №24

Don’t expect any useful information from their shipping department. They are completely clueless about fees, dimensions and shipping times

Sh
Review №25

Waited to be checked out for 12 to 15 min. The store was empty & it was 7pm. Not a very good first experience.

Te
Review №26

Always love office depot

Bi
Review №27

Knowledgeable staff when shopping for a printer.

Ti
Review №28

Need more help in the office desk

Br
Review №29

Friendly customer service and honest

Lo
Review №30

Really nice people

Sc
Review №31

The selection of desk blotters was limited and the prices were high but its the only game in town.

Je
Review №32

Helpful staff good selections

Ev
Review №33

Happy , good love the prices

Te
Review №34

Only office supply for 40 miles in any direction.

Am
Review №35

Always friendly people

Su
Review №36

How to look for assistance not sure whether the help knew their merchandise had to wait for delivery for my chair one cash register working

Ha
Review №37

Nice staff.

To
Review №38

Quiet and pricey

To
Review №39

Helpful employees

Ro
Review №40

Good service

CW
Review №41

Good service

Ra
Review №42

Because it wad

Ca
Review №43

Cknbient

Information
4 Photos
43 Comments
4.3 Rating
  • Address:805 E Tyler St, Athens, TX 75751, United States
  • Site:https://www.officedepot.com/storelocator/tx/athens/office-depot-687/?utm_source=google&utm_medium=organic&utm_campaign=gmb_687_website_retail
  • Phone:+1 903-677-3700
Categories
  • Furniture store
  • Business to business service
  • Computer consultant
  • Computer store
  • Copy shop
  • Office supply store
  • Mailing service
  • Office furniture store
  • School supply store
  • Shredding service
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations