Hadnt been in awhile. Still have my same favorite flavor Mint Chocolate Chip. Yum! Will be going back more often now.

Mmmm. Mint chocolate chip milkshake.

Employees here are rude. Was not impressed by the cleanliness of this hole in the wall. Go to Washtenaw dairy right down the road. Support your local business.

Everyone had on masks and kept far apart. The staff was friendly and the ice cream was good.

Mmmmmm Great

They had the 31 flavors as advertised. Multiple choices of toppings, cones, dipped cones, and lots of YUM!!

Delicious

For a place that is part of a franchise, I not sure why they choose not to participate in any of the promotions that take place. Most of the time the employees are not aware of the promotions that are going on.Its just convenient because it is on my way to work. I have no trouble with anything else.

The staff in here are friendly and always get your order to you in a timely fashion. Always clean, always a mellow and relaxing lobby. May be a little pricey if youre looking to save money.

Remember coming here as a kid. Pretty much consistent with those memories. Still many ice cream choices, and exciting for kids!

Amazing ice cream options, diverse flavor choices, and a wealth of options for customizing what you want. Staff is mostly young and could be friendlier at times and the facility is pretty old and worn-down (building could use an update), but overall an enjoyable ice cream experience.

Hard working staff. Popular place. Could use a few more employees on staff in the evening

One of the few we have near Ann Arbor. Cant really go wrong with their flavors.

They have the best ice cream around. Exceptional employees. Super nice.

Was great

No public bathroom. Please make sure you kids dont need to go to the potty. Overall good!

I would probably give 5stars if they werent better option in town. But it is a nice place, well maintained, well served, and everything rolling like it should be.Still, you can get a bit of better option, unless it is late at night, so it is convenient.

Got a blizzard. Was worth every penny

I have always enjoyed their flavors. but there are fewer locations to accommodate your taste bids. i always Google to find one .

The ice cream is so delicious and tasty. The ladies behind the counter are kind and friendly. The only thing that disappointed me was that they put the chairs on the tables at 9 while they close at 10. I had to stand and eat my ice cream.

The people that work there are always pleasant...and its ICE CREAM!!! Come on, who doesnt love ice cream. My kids love it.

Good ice cream, good prices, lots of choices.

Worst website EVER!!! No way to locate baskin robbins/dunkin donut combined! Take a hike!

If you ask politely theyll give you a scoop that you are really appreciate LOL in adult size school please

Good service and a great choice for ice cream.

Quick service and friendly staff. It is a little small if you have a large family.

Grat attitude and cleanliness.

This is a great location! Owners do a great job!

One day after work I decided to go here with 3 of my employees, one of which is my son. I have lived in Ann Arbor for many years, but never went to this place. We decided on Baskin Robbins this time because my sons girlfriend was recently hired there, and we thought it would be nice to visit, and get some ice cream.When we arrived on a Friday evening it was completely empty, save for a mother and her baby. At one point the mother unknowingly dropped a small sock belonging to her child, and one of my employees politely picked it up and returned it to her.While there some of our friends also stopped by because we were there. One of my employees ate 2 large cones, I bought ice cream for myself, and 2 more to go for my wife and daughter waiting at home. We spent alot of money on ice cream, I think between myself, my employees and our friends it could have been $100.00 +tipsIce cream was good. When I left I waved goodbye to My sons girlfriend who was doing great at her new job, and I also said goodbye to who might have been the manager.To my extreme dismay, I later found out that my sons girlfriend was reprimanded for us being there!?!! She was told that we were having too much funAlso I heard that a customer that came in later said that we were sitting in all of the chairs? We simply sat where there were chairs.First off, the place sells ice cream, its supposed to be a fun place! If there were more customers like us in there on a regular basis, maybe the place wouldnt be empty on a Friday night.Lets say we were the first customers to not sit and stare like idiots into an iPhone, and instead decided to , gasp, interact with each other and the establishment. Maybe there is nothing in the Baskin Robbins corporate handbook to handle spontaneous joy. Well BR, what does that have to do with your employees?!? How is your employee responsible for who comes in, and how the customers behave? Happy, sad or otherwise?!?Guess what BR, Im reprimanding you! Shame on you! You punished a girl whos job is to give people ice cream, and she did that job swimmingly. Not only that, shes single-handedly responsible for at least $100.00 in sales!!, we only went there because she was working. Had you not totally misunderstood how to treat customers and employees we may have come back every Friday indefinitely. We probably would have invited more friends = Lots of happy people buying lots of ice-cream.But you blew it. Seriously, you just dont get it.Basically You suck. Big time.

Great service, clean dining area. Good location, would highly recommend.

Good flavor selection, the line was long but they get you through fast.

Absolutely the best chocolate ice cream in the world and their ice cream cakes are fantastic.

Service was good. Hadnt been to a Baskin Robbins in years and was a bit surprised at the bright bubblegum-like decor.

Good flavors but I miss the Smores flavor. IT IS SOOOOOO GOOOOD!!!!!!!!!!

Great ice cream and the service is usually ok.

Ordered my cake online ahead of time. Cake was ready when I was supposed to pick up, quick friendly service.

Best cold dessert in the city

Always can count on some no sugar added ice cream. Hard to find elsewhere.

The staff is very accommodating and helpful.

They did not have peppermint. How can you have no peppermint?

Yummy

Great fast friendly staff!

Great ice cream, lots of selections obviously.

Good ice cream, but not the best ice cream. Staff is usually friendly but the store is old and feels dirty.

Unfriendly and over priced. I do not think staff should be eating free samples on that side of the counter while working, but what do I know.

My favourite since 40 years

Ice cream is so delicious and so many choices

Love the cream flavor! Super like it!

Baskin-Robbins is always good.

Love their ice cream 👍

Ice cream is the best.

Employees give great service

I finally found my chocolate almond ice cream

Great service and yummy flavors

Didnt have many of the flavors. No butter pecan or chocolate!

My number one place for ice cream and Ann Arbor

I love this magical place💕

Some of the best ice cream youll ever have. There prices were okay but its all worth it.

They knew what they were doing

Good ice cream selection

Just wonderfully experience

Employee was not very welcoming

Great Birthday Cakes

Dont ever get rid of mint chip!

Great customer service

What is there not to love?

Great ice cream

Nice place for kids

Close to my place and has ice cream

Great service!

Awesome place

Never been

Great service

Very friendly

👌🏽✅