user
Tudor Auto & Truck Repair
411 W Tudor Rd, Anchorage, AK 99503, United States
Appearance
Tudor Auto & Truck Repair
Comments
Tr
Review №1

My alternator died on my way to work, they were kind enough to let me get my truck repaired that day. Always professional and friendly. I would recommend this place to everyone.

Br
Review №2

Service technician was very thorough and determined to find an a/c leak. I appreciate that he didn’t try to over sale me or blow smoke. I will say a little better communication on status an/or completion would help. Over all, great service without all the smoke and mirrors!

Na
Review №3

Had my classic car towed there. They specialize in repairing GM or Chevy. They took really good care & kept my classic car inside all weekend then got it running. Happy Vet driver!

Ly
Review №4

I got my oil change. Everyone I had contact with was courteous, pleasant and seemed to enjoy working there! Refreshing in today’s climate.

Ma
Review №5

Same day fix. These days, thats pretty hard to get. The price was fair. The mechanic was truthful and straightforward.I recommend them.

Tr
Review №6

Losing Jo was a big hit for Tudor Auto! Thanks for all the honest recommendations for my old pickup! I wish you well, brother!

ak
Review №7

Has been consistantly reliable past 5 years until now . Personal change . Had an old car parked 2 years , brought in for an inspection to determine if its worth keeping. Paid over 500.00 for battery oil change and inspection. They told me everything was good. Paid , pulled off lot , could hardly reach speeds of 30 mph . Took it to a more reputable mechanic who trouble shot a faulty exhaust regulator and catalytic converters . Cost of repair exceeded value of the car which had to be scrapped. Tudor expressed no regrets over what I believe to be a mediocre inspection at best. My loss. Save your car and your money , go elsewhere.

Cl
Review №8

Thanks for gauging out my oil pump like an eyeball and reinstalling it incorrectly leaving me with a massive oil leak and a 1200 dollar bill. At least the mechanic that fixed the second time did it PROPERLY.Would not reccomend if it were the last place on earth.

br
Review №9

I asked for them to check out why my car was vibrating while turning at low speeds. was told 3000 to 3500 for a bunch of things, none of which they were sure would fix it. They honestly told me to scrap my subaru which is running fine except the issue at hand.Took it home, checked the power steering fluid. It was low so I had to put quite a bit in and the vibration almost dissappeared. I was able to identify more clearly the work needed on my own.worst 100$ for an inspection I have ever spent. I will say that one of the things they told me needed fixing I now believe is the most important thing to replace after realizing the low power steering fluid.Sucks because I had a great experience with them before.

Em
Review №10

Joe at Tudor Auto & Truck Repair is amazing. I truly have never had such a positive experience at an auto repair shop. He took the time to explain the process he and his team underwent in their inspection of our vehicle and the testing they did to diagnose the issue. He even saved the intake valve they removed to show us the damage that occurred due to our belt being re-installed improperly at the previous Auto Center we had gotten a quote from.Tudor Auto & Truck Repair values honesty and integrity and this is obvious with their prices, communication, and the treatment of their customers. I highly recommend them.

Pa
Review №11

Outstanding Service with Excellent Customer Service! They made my 03 Hummer H2 new again!

Ra
Review №12

Rolanda and the gang were extreme professional and nice. They performed to work like pros and kept me informed as to what was going on. My truck is running very well thanks to them. With kind regards, Ramon Luna

Wa
Review №13

Had used Tudor Auto for a few years and never had a problem.New managment just came in so I decided to take my car in.They upcharged me nearly 100$ for providing my own Brand New Belt and Sparkplugs on top of the PURCHASE price for them providing the parts.When I called and asked about it, the manager laughed at me and said Of course we will charge you more.

To
Review №14

Man oh man, I was driving to work and my car started acting all funky and had the wibble wobbles. I have zero knowledge about cars so I called the closet mechanic/shop and they got me right in and fixed it while I was at work and the lady at the front desk was the nicest little soul ive met in Anchorage in a long time. We have already schedule our van for new brakes next week. Great people. Great service.

Ce
Review №15

Rolanda was a big help, and Rolly did a great job

Ra
Review №16

Scheduled my appointment yesterday. Arrived this morning and quickly had my car serviced in just over an hour. Left with a fresh oil change and vehicle inspection. Excellent Service and Good Value, they always treat me right.

Re
Review №17

Joe at Tudor Auto is amazing! He is honest, his team is friendly, the place is kept clean and he never oversells on a vehicle. He remembered me, by first name, and my vehicle after our first oil change service and has been my go to guy when anything feels or sounds out of place. Excellent service.

Je
Review №18

I have taken my BMW into Tudor and get great service at 2/3 the price of the dealership! Recently, I purchased a 2015 Jeep Compass that I had them do a 3rd party inspection on, they caught a discrepancy in the tires and gave me the peace of mind needed in buying a used vehicle. Thank you Tudor Auto!

Kr
Review №19

I always receive such great service here. They are honest, get my vehicle serviced in a timely manner and their effective communication is very much appreciated.

Ra
Review №20

Tudor Auto has been my one stop shop for all of our family vehicles for years. They always provide quality service at a fair price with friendly service.

Ra
Review №21

As always, great service and great price! I never go anywhere else!

Ja
Review №22

My battery symbol came on, I took it to you guys first. All you guys diagnosed the vehicle with was a bad alternator, and you wanted to charge me 7-800$ for the fix. After bringing it to a separate mechanic, who tested the alternator at two different stores, the alternator worked fine. The pcm on the engine was broken and you guys didnt have a clue and didnt tell me at all. I feel like I dodged a HUGE bullet not having you service my car. You charged me 115$ for doing nothing at all on my car, and a wrong diagnosis. I would not recommend you to anyone.

ke
Review №23

Just unprofessional front desk, took my truck and told me it would be done the next day when I called the next evening they had not even started. Lady at the front desk had no idea what was going on, not sure English was her first language and there was quite a barrier, kept going back to ask the mechanic, no wonder they are behind.

Ja
Review №24

Joe has taken care of our vehicles on three or four occasions now and I am constantly impressed with the quality and value of work. My wifes vehicle will need some work in a couple weeks and Tudor Auto & Truck will be our first call. Thanks again, Joe.

da
Review №25

Best shop in Anchorage, hands down, had my truck in and out very fast and very compedative prices

Cr
Review №26

LOVE THESE GUYS AND GIRL!!! they always did me right and great service wont make u do any unessasary work if you on a budget💗💗

ke
Review №27

Been taking my vehicles to them since 2010. Always do great work . Would recommend them to anyone who wants good quality work at fair prices with a great and knowledgeable staff

Br
Review №28

These guys really know their stuff and will under promise and over deliver every time!I know my vehicle is in good hands when I leave the keys in Joes hands. I also know that Im getting the best rates that I can without being ripped off.Im pretty sure they have their MD in auto mechanics because I take my car in for every cough and hiccup and get her back better sounding and running smoother with every visit.

Pe
Review №29

Joe was very informative about diagnosis of automobile issues and provided excellent repair in a very quick manor. For what was the quoted price. I’ll be sure to come back for all my automobile service and repair needs.Perry S.

Es
Review №30

They worked on my mothers car and went to bat for her with the car manufacturer over a faulty shield. They were extremely nice to her and treated her as if she was their own mother. They’ve been helping her for years with her auto needs. Excellent work and customer service.

Ch
Review №31

Poor service, the front desk guy was very rude

mi
Review №32

Did a great job and fast turn around

Jo
Review №33

Joe is the best.

Te
Review №34

Have gone to these guys with a Chevy truck and a Dodge Caliber for years for routine maintenance and big deal repairs. Never disappointed in the service and the courtesy of the folks there. Beat dealer repairs and access the same parts, some better than factory.

Be
Review №35

Tudor Auto & Truck Repair is one of the best service in anchorage! Fast and very knowledgeable on resolving issue on any car/truck trouble. I highly recommend this place for their great integrity! Thank you for the great fast service on fixing my truck. God Bless/Belle

La
Review №36

Joe and staff are exceptional people and extremely professional. We have spent a lot of time there and they fixed our RV and even let us stay in the parking lot over night. I cant say enough nice things about them. They are the best!

Do
Review №37

I love this shop. Very honest and friendly people with fair prices. I have referred several friends as well who are also very happy with the work.

su
Review №38

Great, trustworthy and honest place to get your car fixed

Wa
Review №39

This business is an absolute pleasure to work with. They routinely go above and beyond my expectations. They turn around your vehicle fast, Ive never had any problems with the repair.

Ma
Review №40

A friend of mine had had good experiences here and they had done honest work, so when I was experiencing mechanical issues I took my vehicle to them. I was told it needed an oil change so I agreed to have it done as well. I should have asked the price because they charged me $99 for a basic oil change. When I asked about the price I was told that that was price for a full synthetic oil change. My vehicle is a 2002 and even I know it doesnt need that.The guy on the phone looked it up and said, Oh, yeah, I guess not. Then I checked the sticker inside the vehicle and sure enough, they used regular oil. I dont appreciate getting scammed because Im a female. I take my business elsewhere now.

St
Review №41

I have been taking my vehicle to Tudor Auto for more than a 2-3 years; since I have had trouble with my last shop and I am very happy with my service. Joe remembers me and the vehicles I have brought in. The whole staff makes me feel like a valued customer. Thank you for all that you do and all my questions, no matter how silly they might be.

Wi
Review №42

Reliable - great prices!!! Work is always guaranteed!!!

Jo
Review №43

I read through the reviews I could find and am laughing to myself about some peoples reactions and experiences with vehicles. If you dont give the vehicle what it needs it will treat you bad, like at the wrong place and time. If my car needs oil or antifreeze, theyd better darn well check it AND FILL it before I drive my car out of there! Thats just safe, careful service. Thats why I go there. They aint cheap-why do you want cheap? Its been years and years that a shop has gone ahead and done work which I havent agreed to have done...Im surprised to read that people think theyve been had. Vehicle repair takes lots of training and the shop has to purchase equipment to keep up with technology. I really like Tudor Auto for their ethics and attitude.

Do
Review №44

Above the Call of Duty3:45 pm Friday Truck won’t start.....4 pm.... Tudor Auto accepted my truck for repair...24/7 Towing dispatched at 4:06pm & No Showed! 2nd Driver dispatched at 5 pm who finally loaded my truck at 6:20 pm!Tudor Auto waited until 6:45pm for me! .... Normally closes at 6 pm!Truly Amazing Customer ServicePlus.... truck diagnosed & ready for pickup Monday 10 am!Tudor Auto Rocks!!!

Wa
Review №45

This is a class A shop. The people are fantastic and the service is way above and beyond normal. They are honest and straight forward. Extremely pleased and would not hesitate to recommend to anyone needing service on their vehicle (and have done so).

Br
Review №46

So my boyfriend and I have been going through them for a year and to our demise we thought they were great. But we both took our trucks there and ended up being over charged for sh** we didnt want. Well in the end the the truck ran nicely so we were alright with it. So this last time his new truck he took in ended up being over $3000 to fix. Like for real? We were pissed. But whatever he was gonna pay it cuz the work was good. Well of course the guy at Tudor knows we make payments to pay or bill off. So yesterday, Sept 6th 2017 I realized I did not see my boyfriend truck there. So we later on found out it was stolen AUGUST 20TH 2017 LIKE FOR REAL RIGHT NOW?????? I think the worst part is they said they wouldnt pay him back or reimburse him in anyway.Horrid experience. Im livid for him and of course we will NEVER RETURN THERE!

e
Review №47

Honest and great service. Recommend if your looking for auto repairs or maintain

Ju
Review №48

Winter of 2015 during a cold snap my BMW 540i blew a coolant hose. This was after hours, so I had it towed there and put my key in the drop box. By mid-day they had it diagnosed and repaired and for a reasonable fee. Thanks! - Justin

M.
Review №49

Reliable.... honest... and fast service!!! Best mechanic shop Ive ever been to in Anchorage

Ma
Review №50

The people, from the front desk, to the techs, are amazing. Very helpful.

Ka
Review №51

I went in for a simple tire repair and they end up filling my oil and antifreeze without my permission, which I was charged for and the guy was very rude, will not go here ever again.I get my oil changed and antifreeze filled elsewhere and this is not what I came herer for, RUDE customer service, no stars should be an option

Pe
Review №52

Good service and prices are reasonable.

M
Review №53

Terrible Service! Dishonest staff. I asked for one simple task to be completed - replace the battery cables and they did not do it. They replaced only the terminals and charged me $82. When I confronted them that they did not do as I asked, they just gave me excuses. The entire time dealing with these people, they continued to manipulate me to spend more money threatening me that the vehicle needed immediate major upgrades. They did not listen to anything I said and just tried to get more money out of me for things that they couldnt prove were an issue. Stay away, you will get robbed.

sp
Review №54

Untrustworthy business. I cant believe I used them twice, lied to my face the first time claiming an unrelated problem is causing a no crank no start. The first time they knocked out a front headlight as well, I overlooked that as it is an easy mistake. The second time they wanted in excess of 600 dollars to fix what they knew was broken the first time around in an effort to bleed more cash out of me.Also destroyed some wiring taking shortcuts by stripping sections off instead of checking at the connections like your supposed to.Trust me, this shop knows exactly what its doing… milking you for very dollar they can.

Ll
Review №55

Good service, reasonable prices.

Pa
Review №56

Tudor Auto & Truck Repair is like family. They are there to help you and take care of you and your vehicle.

Ke
Review №57

Been doing business with them for years when Verne, the owner, was still in control because he was friendly and extremely understanding that my entire family came to trust. Now the shop is in control of some arrogant guy who smirks and looks at you like youre another chump theyre going to screw over. All I requested was them to use a filter made by my cars manufacturer with Mobile 1 (which, by the way, is their more expensive oil). But instead, he refuses to do service unless they use their sponsors Gold Napa filters, citing its so much better than the filter I requested for. Im sorry, but that lie may work on someone who doesnt know anything about working on cars, but it doesnt make it any less of a lie. Its too bad Verne isnt in control anymore. It looks like the new guy in control is just trying to run the business to the ground.

Ro
Review №58

They had me leave my car overnight and it was done at 9:30 the next morning.

Da
Review №59

Very professional and knowledgable staff. They fixed my problem quickly

K
Review №60

Had a good experience with this shop: Didnt have to wait a week to get the truck in, the guys were friendly, and the final cost ended up being under the low-end estimate. Will go back here in the future if I need more repairs.

Br
Review №61

Very fast service. Very professional and helpful.

Am
Review №62

Brought one of the company vehicles in with a splash guard hanging down and they fixed it within minutes. Very helpful and friendly over e-mail, phone and in person.

Da
Review №63

Very nice . There open on sat.

Ma
Review №64

They charge for things they dont even do to your truck. My truck only needed a water pump replacement and they changed me 1090$.too expensive I would say.

Jo
Review №65

They did a lot of things I didnt ask for. I wont be going back.

ch
Review №66

Awesome work

Information
9 Photos
66 Comments
4.3 Rating
  • Address:411 W Tudor Rd, Anchorage, AK 99503, United States
  • Site:http://tudorauto.net/
  • Phone:+1 907-562-2077
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations