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Allen Automotive Repair
302 N Ash Dr, Allen, TX 75002, United States
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Allen Automotive Repair
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pa
Review №1

Allen Auto always does a great job. Heath is a great mechanic. . Very pleased with work and highly recommend.Paul

Br
Review №2

I always go to this shop for my repairs. They take good care of their customers and dont screw you over on pricing. 10 out of 10!

La
Review №3

Quick and attentive and reasonably priced.They had excellent knowledge of my Lexus.Ill go there for all my repair needs.

ar
Review №4

Allen automotive always gives me a fair deal and they do their best to schedule repairs with as little wait time as possible.

Ja
Review №5

Allen automotive is the absolute best in the business! My entire family trusts nobody else to work on our vehicles except for them. The front desk ladies are very friendly, knowledgeable and the mechanics are 2nd to none. They never try to upsell you, they are completely honest about the product being installed or fixed and they remain in contact with you throughout the process. If you choose to use Allen Automotive for your vehicles needs, you will not be disappointed.

My
Review №6

Went here while I was in Texas for work and started having car trouble. Figured something was wrong with my radiator. Had them look at it and my quote was $1470 to have my radiator and condenser replaced. Was told I would be charged $765 for parts and $105 per hour, quoted at 5 hours for $525 plus taxes. I did research myself and found out parts cost half as much as I was quoted and the estimated time worked would be 2-3 hours. I also called my mechanic back home and got a quote for $800 with parts and labor total. Owner was not professional. I feel that this was an attempt to overcharge me and make a quick dollar off of an out of town female. Told him I was going to come pick up my car and was told I owed $105 for his diagnostics. Im fine with paying a fee for that but not at $105 while my car sat there most of the day. Only giving two stars instead of one because he ended up not charging me, didnt even look up from his computer 10ft away or say a single word to me. The mechanic handed me my keys and that was all. Wont be recommending to anyone I know around here.

Sa
Review №7

Allen Automotive is great place for car repairs. They are reliable and honest. Their work is excellent!

Rc
Review №8

Dont let the size of this shop fool you. They can crank out the work and the work they have done for me was well beyond my expectations. I will definitely be back.

Mi
Review №9

Great folks! They take care of their customers!

Ma
Review №10

They are typically a little back up but they do great work and are great to work with!

Se
Review №11

Great service and really kind folks. I totally recommend Allen Automotive.

Fe
Review №12

Kind and honest people. They worked hard to get me everything I wanted an needed done with the budget I had. I truly appreciate them.

Ma
Review №13

Always perform the repairs quickly and correctly. Prices are competitive and I know them to be honest.

De
Review №14

My parents have been going to Allen Automotive for years because the people there are so nice and honest.

Ry
Review №15

Great, friendly group to help you with your car. Everyone is courteous, and professional. Everyone is upfront, and honest. This is the only place I take our cars, now. Highly recommend.

St
Review №16

Good service, fair price. I’ll certainly be back

Da
Review №17

Allen automotive has been our local mechanics for over 20 years. Tried other places and always felt we were getting the upsale. Not so here. Theyve always told us whats wrong gave us a fair price and got the work done quickly and on when they said. I always recommend them when someone asks about a good auto repair garage.

Lo
Review №18

I was very pleas great serivce.

Qu
Review №19

I have been taking my vehicles to Allen Automotive Repair for the last 16 yrs. and they have always done it right the first time. They are friendly, honest and knowledgeable. The best service in the Allen area, bar none.

Je
Review №20

Awesome to find a reliable and trustworthy mechanic, all at a very reasonable price. So glad my hunt for the best mechanic is over!!!

Ta
Review №21

I dont have to worry about any of my vehicles when I need professional on time repairs. I have been a faithful loyal customer since 2010. I meet a family friend of the owner while I was providing her exceptional customer nursing care. She recommended their services and every thing she said was true and its been 10 years to the date and Im still amazed at the work they do and the customer service we receive. Shout out to all of them for keeping us on the road in this hot Texas Heat. 🤗😇

Ke
Review №22

This time, Dan worked on my car and he did a great job on my car as well. Its great to do business with an automotive repair shop that does not take advantage of women!

Jo
Review №23

Dont judge a book by its cover!! This place is a family owned business and has been operating for over forty years. The staff is extremely professional and welcoming. The technicians are very skilled and informative. Technician Joe Kerby was the gentleman that worked on my car, extremely helpful and nice! I wouldnt take my vehicles anywhere else, Allen Automotive Repair is my go to shop and I would HIGHLY recommend them!

Ca
Review №24

I will bring any future vehicle repairs to Allen Automotive. Very honest and professional. Was a bonus to support a local business that is veteran owned.

Ro
Review №25

Been here twice now, once for a tune-up and oil change and this last time for some engine repairs. Both times I left knowing that I got an excellent deal for excellent work.

Mo
Review №26

Very friendly place i recommended it.... I stop to fix the air conditioning on the Lincoln and were very fast on working on it

Do
Review №27

They are very helpful and go Above and beyond. We appreciate all of their time and hard work.

Ja
Review №28

The shop is clean and the waiting room was clean and nice to work in while I waited!

Ja
Review №29

Found my new trusted shop.

Wi
Review №30

I will definitely be using them for my scheduled maintenance on my car from now on.

Je
Review №31

Had my car repaired here and couldnt be amazed! Great service great prices and honest guys. Would not hesitate in recommending

Ra
Review №32

Billy did a GREAT job on my car, had a really bad oil leak. Billy found another leak by the first one, good job dealership! I think the dealership did it! They were so nice and bill was not to high!

Yo
Review №33

Took my 2004 4Runner in to Allen Auto for the first time this week after looking up reviews on Google. I had them put on a new Serpentine belt, 2 idler pulleys, an 02 sensor, and 2 ABS harnesses. They had me in and out in about 4 hours and the price was better than any i could find around town! So glad i found this place. Thanks AA ! I will be coming back to see them for sure.

Rh
Review №34

Awesome place. Honest. Reliable. Family owned for more than 40 plus years.

Ed
Review №35

The best. Great prices....no BS. Very trustworthy. So something you rarely find in businesses nowadays.Highly recommend.

Da
Review №36

Allen Automotive is a family owned and run business. The front office personnel are very helpful with identifying the parts availability. The mechanics are evey knowledgeable, does excellent and reliable repair work, and are amiable when discussing repair work.

Ha
Review №37

Have always found them to be straight forward and priced well. We have taken several cars to them and had no issues.

Do
Review №38

Horrible customer service and did not fix my truck. I dropped my truck off for a repair. I told them the noise was coming from the front brakes. I got my truck back and it was still making the same noise. They told me I would have to wait 2 weeks to bring my truck back in. DONT WASTE YOUR TIME OR MONEY AT ALLEN AUTOMOTIVE! They are very dishonest.

Lo
Review №39

Took my vehicle 2006 Ford Escape(120,000 miles) in for repair P0191 check engine light code. Fuel rail sensor failure. These idiots replace my fuel pump almost $1000.00. they stated that the pump was not pumping at the correct pressure. So I questioned them did we checked everything.I get the car back same issue. But now I have 3 codes. 3 freaking codes.I do not have any experience with this shop for any other repairs and I used them because they were highly recommended by friends as well as some auto parts facilities. Why wouldnt an auto parts store push their biggest customer(if you get my drift)Fortunately I will not be finding out if they are good at anything elseI would highly recommend if you have a check engine light on take it to the dealer. they know how to do the diagnostics.as well as fix it rightMy failure was to ask how did they use the DD diagnostics procedure that ford put out.

Gr
Review №40

Terrible customer service. Made two separate appointments. Both times we dropped off the vehicle and no work was done. No one even had the common courtesy to call and inform us that they would be unable to work on the vehicle. It gets even worse. They told us they would leave the key in the vehicle since we were picking it up after hours. Guess what - you guessed it - they didnt leave the key in the vehicle so we had to take time off of work to go pick up the key.

ch
Review №41

Great bunch of people. They have taken great care of my vehicles for several years now

De
Review №42

I have been taking all my vehicles to Allen Automotive for over 10 years. They have been very reasonable on their part and labor charges, and will often go the extra mile to find a cheaper option for me. In all these years, they have NEVER tried to up-sell me on anything, for which I am very grateful. A few times I have first received quotations from a dealer or another car repair shop, sent the quote to Allen Auto and they were able to do the work at a fraction of the cost.If youre looking for a shop that you can trust, look no further. But be warned, because they are honest and do good work they are in high demand. You will likely have to make an appointment up to a week in advance.

R
Review №43

Great reasonable auto repair shop. Taken my truck to them and work has always been good, and at a good price. I couldnt find another shop that could come close to their price.

Ru
Review №44

Very honest and reliable technicians

Yv
Review №45

Honesty, integrity, reliability Allen Automotive has all of these qualities. This cant be said about many nowadays..

De
Review №46

Have taken our vehicles here for over 20 years. Honest mechanics!!

Da
Review №47

Have always found them to be straight forward and priced well. We have taken several cars to them and had no issues.

Da
Review №48

A family-owned business. They have excellent mechanics and can beat Dealers in parts cost and installation fees.

tx
Review №49

The only place weve taken our vehicles for 30 years. Honest and dependable. This is the kind of auto repair people wish for.

Mi
Review №50

Choose Allen AutomotiveNeeded a lot of fixes done in one day for a next day 2,000 mile drive.Got car with an appointment at 8am had the work done by day end.Fair PricesGreat ServiceGreat Recommendations

Do
Review №51

Honesty and integrity is their hallmark!Went to a local Honda dealership just north of Allen that will go unnamed, to have a recall done. They did the typical safety check and came back and said my brakes in the front were critical and the rears were nearly as bad. I have my work done at Allen Automotive and scheduled an appointment. They called and said my brakes were at 40% in the front and 60% in the rear. No need for a brake job!! They could have replaced them and I never would have known the difference. Their honesty and integrity along with their great work is why I recommend them.

Ro
Review №52

Outstanding Work. I have taken multiple vehicles to Allen Automotive for many different repairs. Have always been treated fairly and excellent work performed extremely fast.

Je
Review №53

Took my 2000 F250 crew cab to have new brakes, front and back. They called after looking at the brakes and reported that the rear brakes still had 40% left and did not need to be done. Who does that anymore? I had already planned for front and rear brakes changed. They could have just replaced the rear brakes and collected the money. The front rotors had to be replaced, which I was sure would be needed but even then, the total billwas very reasonable. I will take all my auto work to these folks from now on. They are very busy so plan on having to make an appointment.

Cr
Review №54

Took my daughters car in on a Monday with no appointment to get a radiator coolant fan replaced. They had it done the same day and 3 dollars below their estimate. Outstanding staff and mechanics!

Al
Review №55

Refreshingly, you will be treated fairly here and not have work suggested that isnt required. Prices are very fair and the workmanship is excellent.

Mi
Review №56

Extremely poor customer service. Made an appointment 2 weeks in advance, dropped the car off and then waited 4 more days for a response (which only came after we called), then was told that they didnt want to do the work because they were too backed up to diagnose the problem. Not worth the time or the frustration.

Vi
Review №57

We had a real emergency on 75 and had to be towed. This group found a way to work us in & get us back on the road as quickly as humanly possible due to part wait et al. Pricewise, the shop staff, willingness to find the best option for us and overall moral support was perfect! Highly recommend these guys. Our shop of choice.

Le
Review №58

Awesome service honest and fast my mechanic for 20 or more years.

Au
Review №59

We love this place! They have worked on all three of our cars and they have never charged more than they said they would, actually many times the final price has come below what their estimate.Two times now we have had work done and quotes from a place down the street in Murphy TX and the work was sub-par and turns out way over priced. They made us feel like we had to get it done and done their way. Allen Automotive Repair has always told us what needs to be done and what is optional or can wait.The other place quoted me $1560 to fix my A/C...one they totally rebuilt not more than 3 years later for about the same price. Allen Automotive Repair diagnosed the problem in 20 minutes, just needed a new compressor clutch for $300 total...total!Because of their honesty and customer service, we get more things done their that we might otherwise perpetually defer.Highly recommend Allen Automotive Repair.

DA
Review №60

Allen Automotive Repair does excellent mecanical work at a reasonable cost. Their staff is very friendly and coordial with customers. Excellent service.

St
Review №61

I have been going to these folks for years. They are honest!!!Highly recommend.

Ca
Review №62

Caused major damage to my vehicle and then refused to pay for it I am currently getting my things in order for legal action I was laughed at cursed at and yelled at and called a crook all too my face and im sure much worse was said when I left surrounded by multiple hostile mechanics and was told to leave or they would call the police. I would post the pictures of the damage and video of them cussing at me but it wont let me but if you care about your car at all never take your car here.

B
Review №63

Friendly, affordable, hidden gem with great customer service

Ro
Review №64

I had a good experience with these guys. I have a 23 year old jeep, and saw a mechanic elsewhere (A national chain) who told me my clutch was going and I needed to replace it. Made sense I could barely get it in gear with my clutch to the floor. I asked a friend about a mechanic who drives for uber and he said he liked Allen Auto. So I made an appointment telling them I needed a new clutch. Long story short, they called me to tell me I had a bad seal around the reservoir for the clutch fluid. They were able to fix and it was much less expensive than I had planned as my clutch was fine. Even with them needing to get a part for my old jeep, (Not as easy as it sounds because of its age) I was picking my car up that afternoon. Im going to try them again soon.

Ka
Review №65

They are HONEST and very fair! We have used them for over 20 years. You cant find better in the DFW area!

Da
Review №66

Great quality services & reasonable prices

Co
Review №67

Fair price, quick service, good people

Lo
Review №68

They are the only Automotive shop that I allow to work on my vehicles, theyre prices are fair, they are experts, and they treat me like I am family!

Ju
Review №69

Best mechanics around.

El
Review №70

These guys are honest and amazing!

Mi
Review №71

Good repairs

Ri
Review №72

Good service

Information
2 Photos
72 Comments
4.6 Rating
  • Address:302 N Ash Dr, Allen, TX 75002, United States
  • Phone:+1 972-727-5641
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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