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The UPS Store
3330 Cobb Pkwy NW Ste 324, Acworth, GA 30101, United States
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The UPS Store

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As
Review №1

Customer service here is a joke. The “manager” Andrea, if she’s really the manager is so rude. I called trying to get help with returning an Amazon package & I was trying to find out if I needed to box it up or just bring it in or what. When I called & said I had an Amazon package that I was trying to return & they had told me to take it to a UPS store she replies “I don’t know who “they” is!” & then I told her again Amazon & she kept talking over me & wouldn’t even listen. I eventually ask if I could speak to a manager & she told me she was the manager.I ended up taking it to another location & all I had to do was take it in they scan a code I had & the guy put a sticker on the item & I was done. Less than 3 minutes. Should have been an easy answer for her to give me.

Si
Review №2

They are charging $3 dollars for every Amazon package even if you have a shipping label extra they are ripping off the public.Find another store to go to because this one is not the one. The older gentleman definitely was not happy when I walked in the door so this must be an experience they create for all their customers.

K
Review №3

They provided awesome service. Wait times vary depends on service being received like fax or shipping however they maintain great customer service

Ad
Review №4

Use this store all the time to ship my stuff with UPS (for a couple of years now). Super courteous workers; excellent customer service mindset.

El
Review №5

I had to mail my tax returns today and Tom was SO helpful. After I left I thought I had messed up and went back and he kindly helped me double check and make sure I hadnt. Thank you Tom for your patience and your outstanding customer service!!

Bo
Review №6

I walked into the UPS to return an Amazon Package without the return receipt print out. I asked if they could print it out and off course the answer was yes just email to theups… shock information me for a 1 page black and white print I was charged $3.21. In my opinion that is just wrong!

Ga
Review №7

15 people in this small store. The only person not wearing a mask was the girl behind the counter helping customers. Said its not a state law. Guess the customers health is not her concern. Go to a different UPS store, they are everywhere.

Ir
Review №8

Its ok

wa
Review №9

Great team with great service!

Information
3 Photos
9 Comments
3.7 Rating
  • Address:3330 Cobb Pkwy NW Ste 324, Acworth, GA 30101, United States
  • Site:https://locations.theupsstore.com/ga/acworth/3330-cobb-pkwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 770-974-6570
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:12–5PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:9AM–4PM
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