user
Payless Wireless & Tobacco+
6772 Market St, Wilmington, NC 28405, United States
Appearance
Payless Wireless & Tobacco+
Comments
Th
Review №1

Josef knows what hes doing and does it well. Great customer service and reasonable pricing. I dont mind paying for something to be done correctly. Dropped my phone off to get the screen replaced, picked it up an hour later. The cellular authority will be my go-to in the future.

Le
Review №2

Josef does quick & excellent work. He also has a waiting area for you to watch movies while you wait. I recommend him over anyone in the city when it comes to phone repairs!!!!!

th
Review №3

Best cellphone repair store in Wilmington by far went in to get my iPhone fixed front and back for very reasonable price I just sat in the waiting area watched movie while my phone was getting repaired. Highly recommend going there.

Ai
Review №4

I recently bought a new phone from there love it so far they also have nice range of cases and accessories for all of your electronics. I definitely recommend this place their costumer service is amazing. 10/10 👍

Ed
Review №5

I would highly recommended this shop for your phone repair. Josep was knowledgeable, professional, excelled with his customer service and gave me options that no other shop provided. He exceeded my expectations!!!!

As
Review №6

I was visiting Wilmington when my phone messed up and someone recommended going to this store to fix it. They fixed my phone so fast and made sure everything was working fine before I left. Also, the owner really knows what he is doing and takes his business very seriously. I would want to come back to this specific store if my phone messes up again because of how much I liked this service.

Az
Review №7

This is one of the best cell phone stores I’ve ever been to, great customer service and staff. He knew exactly what I needed and had everything I wanted also.Would recommend 100%

Sy
Review №8

Quick easy and cheap. One of the best in town.

Wi
Review №9

Excellent customer service they fixed my phone after everybody in Wilmington couldnt they are the best

Jo
Review №10

I Was there last week definitely the go to place for phone repairs my phone was fixed ready to go within my lunch break, or even just for technical advice my wife’s phone was giving her problems the staff helped me get it running on the spot,I recommend Cellular Authority great service and they are professional and very polite

Iy
Review №11

They did a really good job fixing my iPhone 6 Plus great services and they were really nice

Ab
Review №12

Good prices quality repairs very clean store 10/10 would recommend!Definitely would return!!

ne
Review №13

Great service, staff was very friendly and helpful. I highly recommend.

Na
Review №14

Nice and clean store. Great customer service highly recommend!

Le
Review №15

Great service come out to him

Ca
Review №16

Great prices! Great service! Friendly Team!

Mi
Review №17

Best service in town, cheapest phones and repairs around they beat any competitor prices, wide selection of accessories, I would suggest that you go there first

Ry
Review №18

Man said 30 min to replace a broken screen and had it done in 25.

Su
Review №19

Great service!

Yo
Review №20

Best cellphone connect in town. Highly recommended for upgrades or even just a repair, They’ll make sure you’re device is working the way it should be

Ch
Review №21

I’ve used Page Plus cellular service for a few years now and I’ve never had a problem with it. The prices are excellent and they has a plan for just about everybody. I just purchased a new iPhone XR from them and Josef was very thorough and steadfast with the transaction. Nadaj (?spelling) got me squared away with the purchase and transfer process between phones. I would highly recommend for phone service and customer service.

So
Review №22

Great service. Helps with any issues I have. Josef is very customer friendly and easy to deal with.

lu
Review №23

Excellent customer service they fixed my phone within minutes and they gave me a free case they know what they doing I do highly recommend this store

An
Review №24

Had a wonderful experience here. I called just about last minute and got there at closing time right on the dot, and was able to be seen no problem. Great atmosphere, and so many products to choose from. I most definitely recommend this store to everyone, does not disappoint and well worth the drive no matter where you’re coming from.

Br
Review №25

Very honest and dependable.. with cell phones being so expensive its nice to know there us an affordable place to have repairs done.. I have taken several phones in for repairs.. they are fast.. and do great work.. with more than fair prices.. there is no need to go anywhere else :-)

ry
Review №26

Brian always goes the extra mile for all his customers will help you solve the issue even if he isnt charging you for it. Hands down best repair shop in Wilmington and I have been to alot of them. Peace of mind and a great family atmosphere best experience you can have in wireless repair period.

Bu
Review №27

Best service and prices in town. These guys cannot be any better at what they do. Not to mention they are honest and go above and beyond to help the customer. Highly recommend!

Ma
Review №28

Thanks for seeing my phone fixed, my phone is very nice and I bought a lot of things and everything works very well

La
Review №29

Best customer service period. Very knowledgeable. If you need anything phone related, this is the best place to go hands down! Thank You Brian for all your help

Ca
Review №30

This is the place to have cell phone repairs. He was almost half the price another provider was going to charge. Honest, great customer service.

Br
Review №31

Great little store. Went there to get my iPhone screen fixed and they had it ready in under an hour. Plus I liked them on Facebook while I was in the store and they gave me $5 off. These guys really know what they are doing!

An
Review №32

Could unlock my sprint S7 easily with the best people/best service! Highly recommend to people who needs phone unlocking service or etc. 😀

Ro
Review №33

Best service in town and great prices. Brian and his staff know their stuff. I highly recommend.

Ji
Review №34

Always carry my phone to these guys. They have always fixed any issues I have had and their used phone prices are amazing! Highly recommended!

Se
Review №35

You cant beat this guy. He knows his stuff, and is more then reasonable. Skilled at his craft and a true business man. My go to place from here on out.

Lu
Review №36

I am a Verizon customer and lost my phone without having insurance. I went into Payless wireless and was able to get a excellent quality phone at a great price. I will visit them in the future when anyone in my family needs a new phone.

Ap
Review №37

AMAZING knowledge & service, the owner Bryan is a cell/smartphone genius! He really knows his stuff and offers more then fair pricing & trades. Great deals and services with pre-paid. He definitely knows insider secrets and doesnt mind sharing his wealth of knowledge either, super guy!

Co
Review №38

Very nice guy that works in the afternoon helped me and answered all my questions....Also his smile was amazing ...

Da
Review №39

Awesome place and great customer service will get you right every time with limited to no worries give them a call or stop by

To
Review №40

Payless wireless is the best phone sales & service center Ive encountered. Prices are reasonable, pretty quick, and always friendly

Br
Review №41

The best service and prices anywhere. They always have time to help me with my iphone 4s which is out of date and probably needs replaced with a new one, and they dont try to force me into a new phone. Thanks Brian. you guys are the best !

Ta
Review №42

They couldnt get my saltwater logged iphone working again, but the gentleman took looks of time trying and then provided me reasonable options for a replacement.

Ch
Review №43

I want to say I had an issue with my 6s Plus for almost 2 weeks due to an Apple update and T-Mobile couldn’t help me (my carrier). Went in Bryanand he had me back up and running within the hour and better running speed than before uploading Apples update 11.2 and that’s NO BUENO. I’m also switching over to one of his prepaid plans that has Verizon as the carrier ansbw cheaper than what I pay now with better coverage and coverage area is much much bigger. Thanks Bryan and I’m a customer for life.

Pa
Review №44

Fast, friendly, professional service. And affordable with sweet, sweet dogs!

Va
Review №45

Very helpful and informative. They DO NOT try and get over if anything you save money by going to them.

Ry
Review №46

The best place in Wilmington fast and great service and affordable

Ga
Review №47

Unbelievably helpful and the best prices Ive come across.. anything phone related, these guys know.

Lo
Review №48

They were the only store in Wilmington that could flash my Samsung Mega. Got me set up on a new company using Verizon service for $50 a month unlimited everything. Highly recommended company.

Cl
Review №49

Best Place to go purchase cell phone.

De
Review №50

Utterly Amazing!Thats all I got to say about that... !

Ja
Review №51

Been dealing with Bryan for over 4 years , 100% total satisfaction with service & support

Jo
Review №52

Saved me a ton of time and money, these guys know their stuff and arent looking to rip you off, fair price for a fair service 5/5.

Da
Review №53

Guy hung up after calling before I could ask a question (the only thing I can figure is he thought I was a sales call), but I tried called back and never could get though ... it just went to prompt that said no voicemail has been set up.

he
Review №54

Wow these people are so friendly! I was looking for an Iphone 4s with page plus and they really helped me out. They even held it for me while I was on my way. I recommend Payless wireless to all my friends that want good customer service. I also recommend my friends to them that have Iphone issues like cracked screens. I have bought 2 Iphones from them and I havent had any problems with them. Overall im very pleased and I will be a repeat customer. Hope they stay in business here in Wilmington for ever!

Ke
Review №55

Great customer service & great prices

Sa
Review №56

My husband and I go to Bryan anytime we need a phone fix! New phone, cracked screen, accessories (we got a GREAT price on an otter box!), etc...If youre having phone troubles or are tired of dealing with the corporate phone companies go to Payless Wireless!!

Ci
Review №57

Best customer service!!! I would definitely recommend them for any wireless needs.

Al
Review №58

Good people great costumer service

Ba
Review №59

Very knowledgeable and friendly!

Mi
Review №60

Brian is the man! Go see him for all your phone needs.

Sc
Review №61

Great selection of phones!

Ke
Review №62

These guys are awesome!

Ro
Review №63

Great Service, Great Prices, Honest, and Great inventory!!!!

Be
Review №64

Love Them !!!!

ki
Review №65

I fit the phone well and a very good price

Jo
Review №66

This store is good and has good prices. I took my phone to repair and they treated me well and they left it as new for many people who do not know English and I speak Spanish and they will tend them better.

Ma
Review №67

Magnificent!!!

Information
100 Photos
67 Comments
4.7 Rating
  • Address:6772 Market St, Wilmington, NC 28405, United States
  • Phone:+1 910-508-2288
Categories
  • Cell phone store
  • ATM
  • Cell phone accessory store
  • Cell phone charging station
  • Repair service
  • Tobacco shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–2PM
  • Wednesday:10AM–2PM
  • Thursday:10AM–2PM
  • Friday:10AM–2PM
  • Saturday:10AM–2PM
  • Sunday:10AM–2PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations