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Mr Phix Certified Apple Repair
1545 S College Rd, Wilmington, NC 28403, United States
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Mr Phix Certified Apple Repair
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Cy
Review №1

I took my daughter’s iPhone to Mr Phix on Saturday afternoon without an appointment. I talked with Taylor and she was knowledgeable, courteous, and genuine. The iPhone would not hold a charge and finally would not even turn on. With a quick, free diagnostic exam, Taylor and her co-worker, Carlos, were able to tell me what they thought my problem was and give me recommended fixes. I talked with them for probably an hour discussing my phone and deciding what direction I wanted to go. Once I chose the option that was best for me, Taylor had my phone working like new in less than an hour. I felt good and felt like I was working with a friend the whole time. Awesome business! I feel fortunate to have found Mr Phix.

Sy
Review №2

Absolute life savers! My phone stopped charging all together and ultimately died, pulling low charge and nothing I or the phone company tried worked. Although I wound up upgrading, my sons newborn photos along with 3 years worth of work and personal information was trapped on the old phone.Mr Phix not only offered the option of data retrieval, which was super reasonably priced, but had the capacity to fully fix the phone! I went with that option with a short wait time for parts, and it was fixed within an hour of dropping it off! 😄 The employees were very comforting about my anxiety of leaving it or losing the data on it, and it was ultimately the best experience Ive had revolving around a phone in the years Ive owned one.Super easy to work with, plenty of options for every budget or need, and well qualified, nice employees. Everything you could ask for under the stress of fixing a phone!

Gi
Review №3

Mr Phix saved the day!!!My iPhone was chewed by my dog last Sunday. I walked in with an iPhone that had a badly cracked screen with no functions on the half black home page working. 1hr later I had a perfect new screen with everything working great!!! I use my phone for business and I was in a panic!!! Thank you Mr Phix!!!

Cr
Review №4

These folks from the owner on down the line are amazing. They are honest with their assessments. I was thinking cracked screen, $379, and they pointed out that there was a factory installed screen protector in place, so just replace that and all is well in the world. Thank you Samsung.Why cant auto mechanics be this upfront and honest?Anyway, these folks at Mr. Phil are the real deal. Check em out when you need something looked at.cw

Je
Review №5

The owner and staff could not be any nicer and more professional. They stand by their services and give an above quality repair service. We will only use them them from now on. They have repaired multiple things for us and have provided warranty for all of their work. Great company and wonderful staff!

Tr
Review №6

We had Mr. Phix come into our business to fix all the technology problems we’ve been having for the past 4 years! I can’t tell you how much time we have wasted fiddling around with our systems because we had no idea how to get them to work properly and to “talk” to each other. Mr. Phix has an hourly price to get everything worked out and it was worth every penny!!! We have not had one issue since they fixed everything and now I know who to call if we ever do again. I only wish I would have done this sooner, it would have saved me time, money and mostly a lot of stress.

Tr
Review №7

Great service and affordable, had to get battery replacement for my daughters phone. In and out in less than 45 min.

Sa
Review №8

I went to Mr. Phix on 6-19-2021 Patrick welcomed us as we walked inside. I shared with him that Madison, with Verizon had sent me. My iPhone 11 had taken in some salt water and the display screen was continuing to go black and not function at all. This also happened to be my birthday, so my phone was receiving multiple calls and texts that I was sad I couldnt see. Patrick explained what they would do and the estimated cost I was looking at if indeed it was repairable. Thank goodness it was repairable! They had my phone fixed and back in hand in less than an hour. And for the amount quoted!I would also like to mention that Patrick is a young man, probably early twenties, and let me tell you, he communicated better than some older adults Ive had communication with. He was so kind, helpful, knowledgeable, eye to eye contact when talking to me and my husband, so mature!I am not sure of the persons name that fixed my phone, but they did a great job! When checking out they also made sure to tell me if I had any issues to come back.I have never used an iPhone repair store because I wasnt sure what to expect. But the guys here did a phenomenal job.If you are in the Carolina Beach area and need a phone repaired, this is the place to go. I would give them 10 stars, but 5 stars were the only option!

St
Review №9

These guys were awesome! I’d never broken an iPhone screen before so I was a bit aggravated. Thinking I’d need to replace the device so I engaged our carrier, Spectrum at a local location & they recommended Mr Phix. Harris was professional, super friendly, and the team replaced my screen in less than an hour for less than 1/3 the price of a new phone! To say I was impressed would be an understatement. If you need an Apple device repaired, I’d encourage you to give them a try!Thx guys!

Pa
Review №10

Patrick was very knowledgeable and friendly. He explained everything clearly and got the job done in less than one hour. Great service and fair price. Would definitely recommend.

Ma
Review №11

Ted and his Team, Very Impressive! They should be the face/definition of the meaning “5 Star Business”! A Power House Crew for sure. I will only visit Mr. Phix-it for all my Apple needs. No matter what issue you may have, Mr. Phix-it is the only answer for me. Me being a Kitchen Manager, I’m set with all the tools I need to become more organized and successful.

Ol
Review №12

Carlos fixed my 2014 Mac computer! They do more than phones and I’m so thankful

Jo
Review №13

I had an iPhone 8 with a dead battery. I searched Google for iPhone battery replacement and made a lot of calls before discovering Mr Phix. I dropped it off and a half hour later it was ready. These folks are great! Plus they serve a real need in the community that is not being met by the big box stores.

Pa
Review №14

This repair shop is not the closest to my residence, but it is always worth the extra distance because of the quality of service I receive. All the technicians are helpful and wanting to solve whatever problem I have gone in to phix. Ted is especially awesome and goes above and beyond for his customers. I am a loyal customer of this store!

De
Review №15

Mr. Phix did a fantastic job replacing my wife’s iPhone battery. They were courteous, efficient, and the price was fair. Recently, I brought my phone to Mr. Phix when I was having trouble with my screen. After helping me troubleshoot, they replaced the defective screen, replaced the battery, and put a screen protector on my phone. They did all of this for an exceptional price and their customer service exceeded expectations. They went above and beyond and helped me in any way that they could. When I need service on my devices, I bring them to Mr. Phix any chance I get.

Jo
Review №16

Awesome team service!! Ted and his crew got me a new battery and had it installed very quickly. If you need you need your phone fixed this is the place to go. Recommend 100%!!

Ki
Review №17

Made a same day appointment to have my iPhone battery replaced. I was taken early and out the door in 45 minutes. Everyone there is so professional and friendly. I was amazed at how professional and smart all the young employees were! I will always use them for future needs!

Ka
Review №18

I couldnt have asked for a better experience. I have been to Mr. Phix 3 different times for devices now and this most recent time was over the top in customer service. They were able to fix my phone within an hour and even stayed open a few minutes past closing so that I could have it the same day. That meant a lot to me with everything going on in my life right now it would have been hard to be without a phone.My child completely shattered my phone screen and when I got it back, it looked like new! I would recommend Mr. Phix to anyone. Theyre professional, knowledgable, honest and good at what they do. You wont regret giving them your business!!

Ho
Review №19

I cannot express with words the extreme satisfaction I have had working with Mr Phix over the past two weeks. The employees and their expertise with technology is beyond top notch….. My phone was ran over (multiple times) after having left it on the back of my car and carelessly driving off unknowing of what I had done. Something such as this, many of us think will never happen. However not one of us are immune to such a human mishap. Having never backed up my phone and thinking time and time again “this could never happen”, I was at a loss. A total emotional and physical loss. Not because my phone needed to be repaired or I’d have an outlandish bill but because every text, voicemail, picture, memory, and words I spoke at the memorial of my late brother (who I had recently and tragically lost) was within this phone. My relationship with my phone was beyond anything else in my life simply because it kept and keeps part of him alive and with me. As you can tell repairing this crushed, destroyed, bent, shattered phone was very important to myself and my surviving family. Having arrived at their office one Friday afternoon while a freakish hail storm ran upon the city, I sat and pleaded my heart out for the importance of this phone. It was at this time the staff took me in as well as my phone and got to work. They were thorough, followed up with me with calls and emails, sent my phone to an amazing specialist in Texas, guaranteed their work and made my dreams come true. My phone was saved. The data was saved. My brothers memories remain in my pocket only a touch away. Part of him is still with me because Mr Phix repaired everything and delivered uncompetitive professionalism, customer service, and overall work. I will forever be indebted to this company and their staff. I have already started my Mr Phix campaign. Without this team I would have lost a lot more than a device. Comfort from my device of such an amazing man, gone too soon, would be lost as well. During such a time as COVID and how our world is negatively suffering today, Mr Phix gave me a glimpse of the good in people and the hard work many do behind the scenes to keep us other folk functioning, technologically and emotionally when regarding our damaged devices/gear. They are the best. Mr Phix from my family and self to you all, THANK YOU. You guys are amazing.

Ry
Review №20

I emailed them with general questions about repair. I was expecting a few days to go by before I got a response, but Ted called me within the hour and was really helpful. I was able to get my MacBook in for repairs that day. They guarantee their work.

Ga
Review №21

Carlos was amazing went above and beyond to resolve ALL my issues! Not only did he assist me in a timely manner he was very polite and extremely knowledgeable! Thank you so much MrPhix Carlos is a true gem to this company = )

Tr
Review №22

Saved my pictures from an “impossible to fix” phone.I has an iPhone XS that was in a dead loop (kept restarting over and over again). I spent 14 hours working with Apple to try to resolve the issue. They said the only choice was to “restore” the phone (ie lose all the data….which included all my unbackuped pictures). I couldn’t accept that. Someone recommended Mr. Phix, within 20 minutes they had solved the issue and had made it so I could access my pictures. They were prompt, professional, and did an amazing job. I easily would have paid 10 times what they charged for getting me access to my pictures.

An
Review №23

These days, phones are valuable to all of us. The owner and employees are competent, polite and most importantly... trustworthy. Im sure Ill break my phone again - glad to know yall are there!

Re
Review №24

This place is great. They know how to get you fixed up. Highly recommended.

Qu
Review №25

Called about details the process to fix my phone and the employees were amazing with how they treated me. They were very nice and helped the through the process fast and easy.

Li
Review №26

I bought a used iPhone 10 there 18 months ago. I have had a lot of issues with the battery and runs low very quickly. Just had to have recall done for screen defect and was told by Best Buy that the phone had a non apple screen on the phone. I would be very wary. Apple certified means all parts should be Apple.

Pe
Review №27

Very professional and knowledgeable about Apple products. They were able to order the parts and repair my Mac Book Pro in record time. Very pleased that Wilmington has such a great place for computer repairs.

Br
Review №28

These guys are AWESOME! Customer service is outstanding and they helped get my Macbook back up and running with ease. Awesome job guys. Definitely recommend.

Pa
Review №29

The owner goes above and beyond to help and knows all about your devices. Highly recommend

Ho
Review №30

I have been going there for years and I always get awesome, quick service. I highly recommend!

ab
Review №31

Repaired my phone real fast professionals they know what they’re doing I had a data issue could not figure it out and no one was able to help in the other places but mr phix figured out the problem within five minutes fixed my phone for free every time I go to them I have a positive experience their price is affordable too!! I would definitely recommend them to anyone that has problems with their phone

Mi
Review №32

These guys are awesome! I had a driver issue that wouldn’t let me load my games, I dropped it off at 10 am and by 1 pm they had it totally fixed and reinstalled the drivers, fixed the issue I made worse by disabling my graphics card and optimized my system. Patrick was so patient and helpful and walked me through everything and even offered to drop by and help me when I was hooking it up incorrectly and I had it back in a few hours for an extremely low price! I could not recommend this place more highly! We will definitely be using them for all our tablet/phone/computer issues from now on! So professional and polite and thorough from start to finish!

An
Review №33

Ive been here for the afternoon at Mister fixed and they are absolutely outstanding they had the patience of Jobe to get my phone fixed for me and its just great I would recommend them to anybody I need computer work or phone work thank you again and you have a good day bye bye now it was great you did it

Mi
Review №34

Great place fast service. Friendly help. They can fix almost anything

Sa
Review №35

The also fix Droids and helped me transfer all of my data photos to my new phone. Nice Folks. Fair Pricing. Quick!

La
Review №36

I can’t even begin to tell you how wonderful Ted is He’s a miracle worker!!! Not only did he stay with me for days of frustration with chrome, he made himself available after hours and squeezed me into his schedule when I neededHim. I can’t recommend him ENOUGH!!!!€

Da
Review №37

I had a simple problem with my watch that I wasn’t able to fix on my own without causing more damage, Patrick was very helpful and fixed the problem within 30 minutes with no charge. Very thankful for your kindness Patrick and for letting me get back to using my watch. I will go back to them every time without a doubt!!

MA
Review №38

Great service. Very fast. Nice shop interior. Polite employees

Jo
Review №39

The Mr Phix team delivered outstanding service on my iPad Pro. I needed a battery replacement which was done quickly, unfortunately with the high complexity and super sensitivity of the iPad, something did not quite work right after the repair. Ted the owner was super responsive and highly concerned about my issue. Ted with no prompting from me, reassured me that this would be covered by their warranty. The issue had to be resolved by sending off the iPad for a high level fix. I know this repair plus the cost of shipping to Texas and back had to cost Ted and the Mr Phix team vastly more than the 99.00 I paid for the battery replacement, but Ted and the team eagerly and joyfully stood behind their warranty. WOW, this is immaculate high quality service that is super rare to find anywhere.On a side note, the Mr Phix team was much nicer and more personable to deal with than Apple. I could have driven an hour to Raleigh or an hour and a half to Mr Phix, I chose Mr Phix, because they really seemed like they cared and boy was I happy I made that choice.Thank you Ted and the Mr Phix team you exceeded my expectations and won me over as a lifetime customer.

Gl
Review №40

Was having trouble with my email account and called these folks to see if they could help me. Spoke with Bobby over the phone and he was very happy to assist me with my iPhone difficulties. Would certainly highly recommend this company as Bobby was very professional and very kind to me.

Jo
Review №41

Patrick at MRPHIX, just helped me out and made my day..At T Mobile they told me I needed a new phone($830.00). I took it to MRPHIX and Patrick had the phone working in about a minute and was so helpful..I recommend MRPHIX to everyone..

Sh
Review №42

They were really sweet and helpful. My phone is perfect now and they were really fast! Only place to go 🥰

Ay
Review №43

This is the second time I used Mr. Phix in Wilmington and they were great the first time and better, faster, the second time. I highly recommend them. My phone was ran over multiple time and wasn’t even the worst they had seen! True iPhone tech SME’s 😊.

Em
Review №44

Mr. Phix is my HERO!!! I spilled miso soup on my laptop and panicked that I had killed my beautiful laptop. I brought it to Mr. Phix. THEY FIXED IT!! I honestly thought it wasnt possible; even the technician helping me wasnt sure it was possible based on the damage I had done to the laptop, but the team at Mr. Phix did it!!! I am beyond grateful!!! Highly recommend for any IT needs!

Lu
Review №45

Excellent team. Everyone in that store that I had contact with was extremely pleasant to work with and seems to really know their stuff.Great follow up with ordered parts. I dont wish technical issues on anyone, but if you have one then I would highly recommend this company.

Ol
Review №46

Anytime I’ve needed a 911 phone rescue, Mr. Phix has always had my back!! They’re friendly, HONEST, professional and very easy to talk to. I highly recommend them for repairs or if you need to sell your phone for parts. They’ll fix anything from phones to drones and computers!!

An
Review №47

My screen was broken on my iphone11 pro and they were able too replace it very quick and at a reasonable price. Very impressed!

el
Review №48

Carlos and Patrick have helped me twice now. Once with my computer and the other with a gaming console. Carlos helped me totally gut and rebuild my computer to make it safe again. It was like a brand new machine when he was done with it. Ted, the owner, was extremely knowledgeable, helping me understand my needs and going above and beyond customer service. Upon picking up my items, Patrick noticed my hands full with a 4-year-old in tow and carried all my items to the car. Things like this speak volumes. You cant go wrong with these guys.

Ja
Review №49

This shop is super easy to work with, theyll take the time to explain the repair if you ask, and they treat the customer very well.

Da
Review №50

Spoke with Ted about a MacBook issue and he was quit knowledgeable about solutions that would help my family. Carlos fixed a computer upgrade issue...fast and friendly. Made sure I understood what needed to be done vs. extra niceties. I will return with any Apple issues!

Ro
Review №51

Smart guys work there. Theyre all very nice

So
Review №52

It was fast and easy to replace my iPhone battery at a good price. No waiting in line with friendly, professional service from start to finish.

Ma
Review №53

These guys are very responsive and professional. Great problem solvers for your tech needs and issues. Thank you for helping me out!

Ni
Review №54

Tourists beware. Took my phone to Mr Phil for screen that had cracked to get repaired while we were vacationing in Carolina Beach. They were friendly and repaired it quickly ($225). Had to return the next day to get it redone because it was mindlessly scrolling and bottom of screen wasn’t working right. Again, friendly and repaired it quickly. After this repair it worked fine except for the bottom camera and flashlight buttons on home screen would not function at all but at this point I just decided it wasn’t a big deal. The big problem arose when I got home from our trip (4 hours away). The top and side of screen turned purple and navy blue until the entire screen had turned and eventually went black. Called and they offered to pay to have it shipped, but with small kids I cannot go without my phone(we do not have landline). I requested a partial refund, offered to send videos/photos of the phone or even have the local phone store call them to explain and they said that was against protocol (I understand). However, I took it to my local phone repair store and he said the water seal was not replaced when they switched out the screen, which led me to believe the screen having glitches wasn’t coincidence after all. My local store fixed for $150. If you are local and can bring it back to continue to get it fixed under warranty, no problem. Otherwise, I would take your business elsewhere.

Ly
Review №55

Really like the professionalism and their frank and direct approach to fixing issues. Fast service too.

Da
Review №56

Ive gone to Mr. Phix a couple of times and each time everyone was professional and knowledgeable. Ive gotten everything done within the time that I was given. Ill continue to go there with any issues that I may have.

Je
Review №57

They were very nice and quick! Courtney at the desk was very kind. I highly recommend!

Ni
Review №58

Was able to book an appointment online. Showed up and had phone screen and battery replaced in less than 30 minutes. Fair pricing MF and very professional

Ma
Review №59

Very diligent in making sure the customer is happy with the service and time quoted. I would go back again, seems rare these days that businesses actually care whether you are satisfied. This company definitely does, and then some!

Ja
Review №60

The last two times that I had issues with my phone, Verizon wasnt able to help out and wanted me to buy another phone, which I didnt want to do. I had heard about Mr. Phix, so I took my phone there and they repaired it for me. When I had another problem with it I took it there again, and they fixed it for me yet again. They are very knowledgeable and also very friendly as well. I was able to get my phone fixed two different times for a very reasonable price and didnt have to buy another one with Verizon. I would certainly recommend Mr. Phix to anyone that has problems with their phone or with their computer either, especially if they dont want to have to buy another one.

Il
Review №61

Phone fixed properly and on time. Reasonable prices and professional team.

Mi
Review №62

Had a destroyed internal screen, had it fixed in an hour for a decent price, great customer service.

Te
Review №63

Will for sure be taking any other devices I have complications with here. I took my iPhone 11 that kept cutting off and on to another phone repair place in Wilmington, they messed with it for about 20 minutes and then advised me to get a new phone. Mr. Phix had it for not even an hour and not only figured out the problem, but they fixed the problem. Here I was thinking I had to fork out money for a new phone after I just paid this one off and they were here to save the day! The employees were very informative, professional, and quick. 10 outta 10 would recommend!

Ky
Review №64

I’ve gone to Mr. Phix for years now, for both Apple and PC products, and I’ve had a painless experience each time. They’re fast, helpful, and have always been professional. I brought in my laptop recently and even though they were busy, someone helped me right away and my problem was diagnosed and repaired within an hour. And since it was a quick fix, they didn’t even charge me for it!

Cu
Review №65

Excellent service every time I go in.

Do
Review №66

I went there to have my S9 plus check for some malware or a virus and the person that I spoke with showed NO interest in helping me or hearing what I had to say about it. I had screen shots of some issues that might would help with the issue but he wasnt interested in hearing it. I ask to have a diagnostic check perform which I dont think was done. I asked about may be performing a flash on it. Once again he didnt seem interested or not capable not sure.. either way I was very unsatisfied

ha
Review №67

I had my phone fixed from them the first time. Everything seemed fine until the back glass started to detach from the phone and the front screen started to pull away from the frame. I went back in to get it fixed when the manager called me over the phone. He was extremely rude said he didn’t want to argue but the damage was 100% my fault from “significant force” of “as a female” having the phone in my back pocket. When I went to get my phone from him in the store, he stood and argued with me as I asked for my phone 3 times and said nothing else. Very very poor management.

Sh
Review №68

I came in due to my daughter who is eight locking her iPhone that we had only a month. Ted who is the owner really went above and beyond taking care of us and provided excellent customer service. I am very thankful that I stopped in. I suggest anyone needing a repair, replacement, etc to stop in and see Ted and his crew! Great people!

Li
Review №69

I have had amazing experience with this group of talented people. Ted Glackin was extremely helpful during a phone conversation.

ME
Review №70

I went in with an iPhone problem and they diagnosed and fixed it within 5 minutes. It saved me slot of money because I was ready to just go buy another phone. Very knowledgeable and helpful. Would highly recommend. And will use them again!

Ki
Review №71

These guys are really great! came in with an emergency that no one else could fix! But they did in a fast, professional, and friendly manner!! Very fair pricing! They are now my. “Go to” love having one of them!

Ry
Review №72

I had a great experience here! My phone had a cracked screen and then it started to be unresponsive. I took it here and they completely fixed it, feels like a new phone! I also got a very nice case and the owner threw in a tempered glass cover. Nice professional staff, would highly recommend!

To
Review №73

AWSOME! Pleasant, helpful , fast, a little geeky but hey that’s what I want. They fixed my camera lense cover for the exact time and cost estimate they gave me an fixed a few bugs gratis! They are AWESOME!

Ki
Review №74

They were extremely helpful and communicated everything very well! The part took longer to come in than they had estimated due to shipment delays with COVID-19 and they told me about it promptly. The owner was very friendly and nice! Thanks so much y’all if I ever have another issue with an electronic I’ll be back here! They also do a free diagnostic before the repairs which is really nice.

ja
Review №75

Ran over my iPhone with my tractor trailer. Yes.... needed a new phone or someone who could fix and these guys were on point and quick with their service. I’m always on a schedule and Patrick got me in and out with a viewable and working iPhone at low cost compared to cellular company replacement.🤙🤙🤙👍👍

Je
Review №76

Friendly and professional service. You can tell they actually care about their customers and are not trying to rip them off. They even replaced my phone screen cover for free. Would recommend for any phone/computer issues

Te
Review №77

Great service. I was helped by Patrick and he is extremely professional. Knows exactly what he is talking about and answered all my questions. Great place to get electronics fixed in Wilmington!

Ka
Review №78

My iPhone froze on the apple screen and although I tried various fixes nothing would work. I messaged Mr Phix it to see if they could help and got an immediate response that they could help. Dropped off my phone and after a couple of hours it was working again. I would definitely go there again for phone or computer issues!

Da
Review №79

Honestly, there is no way I can recommend Mr Phix, and I quiver at the thought of others spending their hard earned money there. There are plenty of other repairs shops - I recommend you visit them instead. Could not be more disappointed.

Je
Review №80

Great experience w/Mr Phil! They were so professional, great low cost fix and went above and beyond to repair our iPad at minimal cost.Highly recommend!

Rh
Review №81

These guys understand what good customer service is. They were prompt, courteous, patient, helpful and honest. They treated me with respect and put me at ease, while sharing with me the information required for me to make an informed decision about my situation. I walked in and boom boom boom I was back in business! I did not feel pressured or rushed either. It was a positive experience and I highly recommend Mr Phix!

Ri
Review №82

This business ALWAYS has the best quality, professional, and courteous service. Patrick has fixed my problems recently. Great attitude to go with Great competence!Ricky Thomas

Ja
Review №83

Patrick is very kind and courteous. So patient with my inability to figure out the techy stuff with my computer.... He gave several options to choose from when it was time to stop resuscitation on my computer.... Goes above and beyond to to ensure the customer is satisfied. All staff is welcoming and friendly and willing to assist each client that walks in the door.... GREAT TEAM!!!!

Ba
Review №84

Had a great experience today at Mr. Phix! I brought my iMac Pro to them after speaking with Apple support and determining it was a hardware issue. I brought it to Mr. Phix and they knew right away what the problem was with the computer. They also told me there was a recall for this issue by Apple.Apple support never mentioned the recall. Also, my keyboard was sticking... there was also a recall for this! They were great, informative and they did not charge for all their help! Would highly recommend Mr. Phix !

Er
Review №85

I cracked my Samsung Galaxy Note 9 screen and I took it to these guys for the repair. The service was very good and the staff was very friendly in explaining the process of how they fix the phone. I dropped it off and in a few hours they had it fixed. Phone works and looks like new again!

Em
Review №86

I have used Mr. Phix several times now, and every time I have been more than satisfied. They go above and beyond. They know exactly how to resolve any problem that I have had. Their expertise is apparent and their customer service is grade A+!!! Would recommend to anyone , anytime!

Da
Review №87

Five freaking stars! I had trouble with my iPhone and believed that I was going to be required to purchase a new phone. I took it to Mr Phix, they ran diagnostics and fixed the problem for no cost at all. They did this all in less than 5 minutes timeThey were very professional and just incredible. I wish I could give them more stars.

Ve
Review №88

The team communicated diagnostic results in a timely manner and reviewed their plan on fixing the issue prior to starting. Very professional staff and my MacBook works like it’s new!!

Ha
Review №89

After being told by Best Buy that I needed to buy a new phone, I found these guys. They accessed and determined the problem in less than 5 minutes and did the repair in 30 minutes for a fraction of the cost of a new phone. So much for the expertise of the Geek Squad.

El
Review №90

Patrick and Carlos did a fantastic job saving my mess of a computer. Years of files, viruses to weed through, and then helping find the sensitive items that were needed for safekeeping. The owner, Ted, was incredibly knowledgeable about the ins and outs of what needed to be done. The whole staff was friendly and helpful. Patrick even helped load my car since he noticed my hands were full with my little one in tow. I would recommend Mr. Phix (and do) to anyone needing help their phone or computer!

Ma
Review №91

Looking for great customer service at a great price ! Look no further !!! Thank you Mr.Phix you saved my iPhone!

An
Review №92

Mr. Phix has repaired several devices for my family, and they always do so with amazing customer service, quick repair times and very reasonable prices! I recommend them all the time!

Ra
Review №93

Fixed my sisters MacBook quickly and for a fair price. Excellent customer service and kept me updated on the entire repair process.

Jo
Review №94

Best place to get help for computer and all softeware including phones.

sa
Review №95

Awesome service! Took my phone in to get fixed (my apps kept crashing, my phone wouldn’t turn off, etc.) They were able to restart/fix my phone for me without me losing anything on my phone. Now my phone works perfectly again! Along with this, everyone working was incredibly nice and informative. Would recommend this place to everyone!:)

Je
Review №96

I’ve gone to them several times over the years to repair my phones or get the battery replaced.Always fast & honest service.Last time my phone wouldn’t charge. They cleaned out the port and didn’t even charge me for their time!

Ti
Review №97

Mr. Phix was able to successfully fix my phone and did so during the timeframe promised. They kept me informed of the process throughout and provided me updates. The staff was very courteous and friendly and their hours are very convenient. I highly recommend them.

Mi
Review №98

Love this company! They made my computer repair quick, easy, and affordable - plus above and beyond customer service!! What more could you ask for?!? Much better than going to big corporate places! I will always go to Mr. Phix!

Ke
Review №99

Very happy with Mr. Phix! I took a mini Ipad to them that they diagnosed the problem and had me ready to go in no time. Yesterday, Ted came to my home to help with a mess on my home PC thanks to either updates or a previous other (un-named) company making a mess of things and charging me a lot more money. ALWAYS call Mr. Phix before you talk to anybody else, reasonable fees and great service!

Au
Review №100

Went there with a problem with my iPhone. Wasn’t sure if it was hardware or software related but Ted walked me through some steps that solved the issue. Customer service was great and staff seemed very knowledgeable. Any future issues I’ll be returning to see Ted and his team.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1545 S College Rd, Wilmington, NC 28403, United States
  • Site:http://mrphix.com/
  • Phone:+1 910-399-5014
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer consultant
  • Computer repair service
  • Computer support and services
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–7PM
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